My Secrets for Getting Highspeed Broadband at Home Without Upgrading my Plan

CNET

13 hours ago

I've moved around Los Angeles a lot over the years, and during that time I've had to deal with a variety of internet issues. Whether it was crawling internet speeds or my connection dropping out in the middle of meetings, I've learned how to adapt to get back online. I did the research to find ways improve my internet speed, and reliability, even when I moved ZIP codes along the way.
I've lived in everything from a Faraday cage concrete building in downtown LA to a Santa Monica beachside apartment with an exclusive agreement tied to a sluggish internet provider. I'm fortunate -- or at least I feel that way -- at my current home in Hollywood. There are no impenetrable building materials, and I can choose my internet service provider. And it's pretty decent; I don't have many complaints.
Unfortunately, most of my LA friends and family suffer from bad internet, which is crazy because you'd think a metropolis like LA would have easily accessible, high-quality internet citywide, not just in some neighborhoods. And I can only imagine what smaller communities across the US deal with regarding ISPs.
Through all my moves, I've built up a toolkit of free ways to maximize my internet connection, no matter how poky it is. Though you can throw money at the problem -- such as adding a Wi-Fi extender -- most of these methods don't require you to spend money, which is always a good place to start.
Revive Slow Gigabit Speeds Without Panicking Revive Slow Gigabit Speeds Without Panicking
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Revive Slow Gigabit Speeds Without Panicking
Here are my internet speed-improving tips you can use before you move, right after you move or where you live right now -- and you can do it for free or for very little money.
Locating local internet providers
Read more: Wi-Fi vs. Ethernet: What I Learned by Testing Internet Connections at Home
There's a lot you can do before you move to improve your chances of getting a great internet connection.Get better internet service before you move
If you're moving into a new place, first, congratulations. Second, sorry. Moving is a pain in the butt, even if you plan well (ask me about my major move in 2023). You can start packing your boxes weeks in advance, create a checklist for changing your address and hire movers -- and there will still be things that don't turn out as planned.
An often overlooked part of moving is considering internet service providers, especially when you're evaluating places. Unlike square footage, the number of bathrooms or local schools, many of us don't give much thought to ISPs until we've actually signed the lease/mortgage and moved.
1. Ask questions first
When looking at a new place, do your internet homework and talk to the realtor or landlord. Better yet, ask your potential neighbors about internet options in the neighborhood and whether they're affordable, fast and reliable. Check to see if they have workarounds or strategies they use to improve their internet.
2. Utilize online tools
You can also check out any location with your state's broadband map website, if it has one, to see all of your internet options. In California, we have the California Interactive Broadband Map. Once you enter an address, you can filter to show just fixed broadband, as well as mobile options, for ISPs. Some sites include advertised upload and download speeds, but beware that maps may not be up-to-date. Despite not showing reviews for ISPs in the area, sites like this do provide a decent picture of what you'll be able to choose from.
This image shows that this particular Santa Monica location has only two fixed broadband options, but it also has many mobile alternatives.
Nelson Aguilar/CNET
If you want more of our guidance, CNET has a comprehensive catalog of all the best internet service providers across the country. Each story is sorted by state, city or town, providing informative reviews and comparisons to help you find the best ISP in your area.
Check out: My Week With AT&T Internet Air: How Did It Fare?
3. Dig into the details of your home's building materials
Another thing to do before you move is to check the building materials of your prospective home. Routers transmit over-the-air radio waves to connect your various devices to your home's internet network. But the materials in your home can disrupt these signals (much like I discovered in my previous concrete-and-brick loft apartment).
Wi-Fi signals have an especially difficult time penetrating materials like metal, concrete and brick, meaning that even if your internet connection is fast and reliable, your physical home can disrupt your signal and limit your connectivity in your home. Common building materials like plywood, drywall and glass don't affect your Wi-Fi signal as much as those denser materials.
Get better internet service right after you move
You finally moved into your new home, and now it's time to choose an ISP. If you don't know your area's options, use websites like ours or the FCC National Broadband Map to see which ISPs are available. You can also type your new address into AT&T's, Spectrum's or Xfinity's websites to see similar information.
4. Get to know what speed you actually need
When deciding on an ISP, start with your estimated requirements. That'll give you a quick rundown as to what fast internet is, how much internet you use, upload versus download speeds, data caps and more.
Don't miss: My T-Mobile 5G Home Internet Experience: What Works and What I Wish Was Better
Unfortunately, after installation and once you start using the new service, you might still encounter issues with connection strength and speed.
5. Try it out before you fully commit
Most ISPs offer a 30-day money-back guarantee, including Spectrum, Verizon, Cox and others. This usually means that you can cancel your internet service within 30 days and get a full refund without paying an early termination fee (minus any possible installation or restocking fees). Other ISPs, like AT&T (2 weeks), have different refund guarantee policies or none at all (Frontier).
Before choosing an internet service provider, read the 30-day money-back guarantee closely to see if you qualify.
Nelson Aguilar/CNET
I took advantage of this to try out three ISP services in my new home. After the service was hooked up, the promised speeds differed among the three.
6. Don't rent a router from your provider
Another way to get faster internet speeds is to avoid using your ISP's equipment -- only use the modem they provide. Renting a router from your ISP is convenient, but it can end up being more expensive over a longer period of time, and the router options are limited and may not be the best option for your home.
It can be frustrating to realize that you've been paying for higher speeds that your ISP-provided router can't even deliver. Also, make sure you're using the right cables to connect your modem to your router and router to your devices, as Cat5 and older cables may not carry your faster speeds. (Cat6e and newer generally support consumer internet speeds.)
Read more: Should You Buy or Rent Your Router? The Wrong Decision Cost Me Nearly $1K
Get better internet service at your current home
Maybe you're not moving, and you've been dealing with bad internet service for a while now at your current home. No matter how long you've been living there, you can still improve your internet speed.
I want to stick to the theme of not spending money to get faster internet speeds, but you might have to consider paying more if you have slow internet at your long-term residence.
7. Shop around
The one relatively cheap thing you can do is look into your internet service contract and see if you can cancel early without any early termination fees. Then, you can shop around and try different ISPs that might work better.
8. Upgrade your equipment
However, if you're stuck in a contract or want to make your existing ISP work, one of the easiest ways to improve your speeds is to upgrade your router. Yes, that costs money, but it can be the answer to your internet woes -- and unlike spending more for your monthly plan, is a one-time purchase.
For a long time, I had Netgear's Nighthawk R66700 router, which is considered a generally good brand. However, despite a high-speed plan, I wasn't getting great speeds at my home.
After consulting with a few CNET colleagues, I decided to upgrade my home setup to a mesh router system (more specifically, the Eero 6 Plus). This system provides more reliable Wi-Fi coverage in bigger homes or homes with dead zones (which is a problem in my current apartment) compared to your typical single-unit routers.
The Eero 6 Plus mesh router has been a godsend for my 1800 sq. ft. apartment.
Ry Crist/CNET
Depending on the mesh router system, several routers are placed around your home, and they all work as a single unit, keeping you connected no matter what room you're in. A mesh network is an investment, but there are affordable options out there, like Google's Nest WiFi or Netgear's Orbi AC1200.
Don't miss: I've Used 5G Home Internet for Years and I've Found It's Closing the Gap With Cable
I know that Wi-Fi extenders might seem like the answer for getting better speeds in your home, especially because they're pretty inexpensive, but extenders don't perform as well as mesh networks, and they don't typically work as a cohesive unit across your home.
Unfortunately, a mesh network won't be the miracle fix for everyone because, as I mentioned before, each home has its own unique problems. The fix could end up being a faulty Ethernet cable or updating your modem's firmware. It could even be as simple as restarting your router. We all know that works every once in a while.
The best thing you can do, without spending money, is perform a few diagnostic tests to pinpoint your setup's weak point, like running a speed test, connecting to different devices, using Wi-Fi close to your router and rebooting your various internet devices.
Of course, it's possible that you run through all these suggestions and find that none will fix your particular situation. Though unfortunate, there's always the last resort: bumping up your service tier and paying more to get faster internet.
Which is, for better or worse, a modern necessity.
Read more: Two Technicians Share the 5 Worst Places to Put Your Router