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TH Staff Urged To Show Teamwork, Compassion In Serving Malaysian Pilgrims

TH Staff Urged To Show Teamwork, Compassion In Serving Malaysian Pilgrims

Barnama04-05-2025
From Nurliyana Farhah Ruslan
MAKKAH, May 4 (Bernama) -- Tabung Haji (TH) personnel for the 1446H/2025M Haj season have been reminded to uphold the spirit of teamwork and mutual support across all sectors to ensure the smooth running of this year's pilgrimage operations.
Head of the Malaysian Haj Delegation, Mohd Hisham Harun, said staff are expected to carry out their duties with patience, sincerity, and a strong sense of responsibility for the well-being of Malaysian pilgrims throughout their time in the Holy Land.
"They should be grateful to be chosen to serve the Duyufurrahman (guests of Allah). It's also important to cultivate patience, as pilgrims come from diverse backgrounds and arrive with high hopes of fulfilling their Haj in the best possible way.
'With that in mind, we must be wise and compassionate in handling their needs and expectations,' he told reporters after a Yasin recital and solat hajat held at the TH headquarters in the Abraj Al Janadriyah building on Sunday.
The session, held after Zohor prayers, was led by Haj guidance officer (PIHTAS) Muhamad Khairul Basri Osman.
TH has deployed personnel across various operational sectors in the Holy Land, including accommodation and zone management, healthcare, Haj guidance and visits, finance, media, transportation, catering, baggage handling, customer service, and more.
This year's Haj season involves two main groups of staff – 358 from the Welfare Delegation and 274 from the Medical Delegation.
-- BERNAMA
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