telDev launches MVNO platform with One New Zealand for market growth
The Auckland-based software firm confirmed it has developed and deployed the Reseller Platform - its most significant project to date - for One New Zealand, the country's largest telecommunications operator.
According to telDev, the Reseller Platform is designed to allow third-party retail brands and niche providers to enter the mobile market without needing to build their own network infrastructure. This empowers a diverse range of companies to offer mobile services under their own brand using One New Zealand's network and resources.
Chief Strategy Officer Aksana Rusakova explained the impact of the technology and its flexibility for non-telecommunications businesses: "Think, say JW Pei or Maile or Sandy Liang decide to start offering mobile services to all their retail customers, in addition to all the fashionable items that they sell. This platform can also enhance MVNO onboarding and management, giving a telecommunications operator and its partners the agility to introduce new products and services in real-time, as well as handle billing management and market demand adaptation through third-party integrations." "Last but not least, telDev Platform's open architecture allows MVNOs to integrate their own systems using API-based access to a telco's core network."
The platform was developed in partnership with Matrixx Software, a specialist in billing software solutions. It handles high transaction volumes with low latency, which, according to telDev, provides smaller brands the market opportunity to compete on a more even footing.
The Reseller Platform also includes automated provisioning, self-service dashboards, and real-time customer insights, developed to streamline management processes for MVNO partners.
Rusakova emphasised the broader significance of the new platform in terms of market opportunity: "The platform is a total game-changer for smaller brands, letting them compete without needing their own huge infrastructure This is truly revolutionary for the Telco industry."
Among the stated benefits of the Reseller Platform are faster market entry for businesses, the ability for brands to bypass lengthy and complicated setup procedures, and a reduction in operational costs due to the provision of essential tools and infrastructure from the outset. The system is designed to be scalable, supporting customer growth without new investments in underlying infrastructure.
Customer experience is another area the platform aims to address. The company stated that telDev's Reseller provides an enhanced, customer-centric website and mobile apps, as well as sophisticated support ticketing and customised mobile service plans tailored to the needs of the target audience.
Other features are said to include flexibility in service offerings and a comprehensive support system to address subscriber inquiries efficiently. The scalability of the platform enables businesses to focus on development while the underlying technical infrastructure grows in tandem with their subscriber base.
telDev's team has indicated their aim to introduce the platform to international markets following its New Zealand launch. Rusakova said the team is now engaged in tender processes and commercial discussions with telecommunications operators across Japan, Australia, Singapore and Europe.
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