Genpact issues clarification on 10-hour workday after backlash

Time of India

4 days ago

Genpact has clarified it follows a nine-hour workday, not ten, amid backlash over reports of extended hours. Employees and HR experts criticised the move, which was communicated internally around 20 days ago. A senior employee told ET HR World that the 10-hour workday wasn't formally announced, but informally pushed through managers and agents.
Tired of too many ads?
Remove Ads
Tired of too many ads?
Remove Ads
Technology and services firm Genpact responded to recent concerns by clarifying that it follows a nine-hour workday and not ten, according to a report by The Times of India.The clarification came after a backlash over the company's recent decision to extend the working day to 10 hours. ET had reported that the change, communicated internally around 20 days ago, was expected to roll out by mid-June.Employees and HR professionals criticised the move, saying it goes against progressive workplace practices Adding to concerns, employees revealed that under the new arrangement, 'productivity' would be tracked via an internal system monitoring daily active hours.A senior staff member told ET HR World that the '10-hour policy isn't even official, but is passed through managers and agents'. The same person noted that there were frequent resignations by experienced employees, with new hires taking their place.The situation has once again given rise to discussions around the work-life balance in Indian companies Genpact's clarification comes shortly after Infosys advised employees against working excessively long hours while remote, citing health risks and urging a better focus on work-life balance.