
BT to recruit more than 600 apprentices and graduates
Places will be available in areas including cyber security, software engineering and customer service.
The new roles will be based at BT Group's sites including Belfast, Birmingham, Bristol, Cardiff, Darlington, Ipswich, Leeds, London, Manchester, Sheffield, and Warrington.
BT Group has recruited more than 3,000 apprentices and graduates over the past five years.
Athalie Williams, chief human resources officer at BT Group, said: 'I'm incredibly proud of the opportunities we provide to develop new talent at BT Group and recognise the valuable contributions graduates and apprentices bring to the workforce.
'Last year alone, we recruited around 500 apprentices and graduates, all eager to learn, develop their skills, and help deliver better experiences for our customers.'
Last year, BT launched a new apprenticeship fund aimed at supporting smaller companies, charities and public sector organisations across England, who can access up to £4 million in funding over an initial four-year period.
Jacqui Smith, Minister for Skills, said: 'Apprenticeships are central to this Government's Plan for Change – they break down barriers to opportunity and equip people of all ages and backgrounds with the skills they need to go on to rewarding careers.
'They also drive growth by giving businesses the workforce they need in key sectors of the economy.
'It's great to see BT Group, one of our Top 100 apprentice employers, backing this mission by recruiting more than 600 apprentices and graduates.
'Their commitment demonstrates the real impact apprenticeships can have both for individuals and for businesses pushing our economy forward.
'We are fully committed to expanding opportunities even further.
'Through our reforms, including the introduction of Skills England and our new Growth and Skills offer, we will ensure even more apprentices will join the pipeline of talent that will drive growth and power our mission-driven government.'

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


The Sun
a day ago
- The Sun
On Universal Credit? How you can save £100s on your household bills this summer
YOU can save thousands of pounds on your household bills this summer if you're on Universal Credit. The benefit is paid out monthly to people who are struggling with day-to-day living costs - but it also entitles claimants to extra help. 1 If you're wanting to save, here are the things you should know about… Cheaper broadband - save £190 a year Some broadband providers offer cheaper tariffs for people on benefits. For example, Virgin Media Essentials has a tariff for £12.50 a month - a huge £137.88 cheaper per year versus a regular Virgin package. BT Home Essentials costs £15 per month for fibre and calls. According to Uswitch, the average broadband bill in the UK is £26.39/month – and switching to the cheapest social tariff could save you £196.68 per year. You should be able to get a social tariff if you're on Universal Credit Pension Credit or equivalent benefits. Council tax reduction - save up to £2,280 If you're on Universal Credit you can apply for a reduction to your council tax bill - and you might not even have to pay at all. Every local authority sets its own rules but many help out low-income households by reducing council tax bills significantly. In Manchester, households on Universal Credit can get up to 100% off their council tax. Meanwhile Bristol offers up to 90% for most working-age households on benefits. The average Band D council tax in England for 2025-26 is now £2,280 - so if you don't have to pay council tax, that's an indicator of how much you could save. Am I entitled to Universal Credit? According to the GOV website, if you're on a low income or need help with your living costs, then you could be entitled to Universal Credit. To claim, you must live in the UK, be aged 18 or over (with some exceptions if you're 15 to 17), be under State Pension age, and have £16,000 or less in money, savings and investments. Other circumstances are if you are out of work, or unable to work, for example because of a health condition. Water bill help - save hundreds Water companies also offer social tariffs or capped rates for those on Universal Credit and similar benefits. The schemes vary by supplier and the amount you can save will also depend on your usage. But there is the potential to save hundreds of pounds this way. For example, Affinity Water caps bills at £119.50/year for eligible households. United Utilities offers up to 50% off for households with high usage or medical needs. The average water bill in England and Wales is roughly £603 per year, according to Discover Water - so again that gives you an idea of how much you could save. Energy grants - save up to £1,500 Several energy suppliers offer grants to help customers on low incomes clear energy debts or cover bills. British Gas has an Energy Trust offering grants of up to £1,500 even if you're not a British Gas customer. You can apply online at Next Energy Fund provides help with white goods and bill support. These grants don't need to be repaid but you'll usually need to show proof of income, provide meter readings and explain your situation. Household Support Fund – save up to £500 The Household Support Fund is a pot of cash that the Government has allocated to council across England. It's aimed at helping out families in need, but the payouts and eligibility vary by each council. Some offer food vouchers or help with energy bills, while others give out cash grants. Brent Council offers up to £500 for struggling families, while Doncaster pays between £100 and £300 to families on Universal Credit. Ribble Valley gives food vouchers worth £200 to £500 to households earning under £35,000. You'll need to check your local authority's website to find out what it offers and whether you could be eligible. The easiest way is to Google your council name plus "Household Support Fund". Cheaper phone bills - save hundreds You can also get social tariffs with your mobile phone provider. These 'social' or 'essential' tariffs offer the same service as regular packages but at a significantly lower price. They typically come with no long-term contracts, a guarantee of no mid-contract price hikes, and two of the three providers even include free roaming in Europe. O2's Essential Plan costs just £10 a month and gives you 10GB of data with unlimited calls and texts. Meanwhile, SMARTY's Social Tariff provides unlimited data, calls, and texts for £12 a month.


North Wales Live
a day ago
- North Wales Live
BT 'cut off grieving widow for 16 days and dementia sufferer told to buy an iPhone'
A grieving 70-year-old woman was without a phone line for 16 days after her husband died and a dementia sufferer was told to buy an iPhone in case of power outages, despite not knowing how to use a mobile. The "alarming" examples are among the experiences a digital skills tutor Wendy Cleaver gathered from her students in the Barmouth, Tywyn, and Harlech areas, and who had been customers of phone and broadband provider BT. In another example a retired farmer was said to be paying £355 quarter for a business line when he didn't run a business any more. They have prompted an MP to call for an independent audit of BT's processes when it comes to dealing with elderly and vulnerable customers. BT said it was "committed to supporting our vulnerable customers" but was unable to comment on the cases raised until "further details" are provided. During her community sessions, run through Coleg Meirion-Dwyfor (part of Grŵp Llandrillo Menai) Ms Cleaver helps people get to grips with new technology. She noticed some seemed to be paying higher tariffs often for services they didn't need or understand, or were having issues sorting phone or broadband packages and needed her help. "Many of my students come from the older generation, they didn't grow up with phones and computers, some were vulnerable, widowed, living alone or disabled," she said. "They didn't have the digital skills, knowledge or confidence to move between providers. Many stayed loyal to BT, a recognised name to them, some were afraid of losing their landlines. "The digital switch-over has completely confused a lot and others found it hard to understand the tech-jargon, some didn't understand the Digital Voice system". It is a technology that enables phone calls to be made over the internet instead of traditional phone lines. Ms Cleaver said: "Some were upset and worried about the amount of money they were paying for telecommunications, some seemed to be paying higher rates, whilst others were out of their depth dealing with customer support". 'Overwhelmed with jargon' In one case a pensioner who had lost her husband had contacted BT to tell them his name needed to be removed from the account and hers put on, she claimed. "She had never dealt with the finances or the technical side of things during the marriage, and the conversation with BT resulted in the account being cancelled, leaving her with no phone line for 16 days when she needed it the most, when she was grieving," Ms Cleaver explained. One gentleman had dementia, he and his wife were both over 70. They were moved to Digital Voice about two years ago. "When they said they had no alternative number in case of a power outage they were told to buy an iPhone," she said. "For two years they feared they would be cut off from the world because they didn't know how to make calls on a mobile". One woman with Parkinson's and a Medicare alarm, had been paying between £60-£70 a month for digital devices, Ms Cleaver said. She had asked for a better deal, after seeing Martin Lewis on the TV, but which had resulted in a complex situation which had taken five hours and 46 minutes of call time, with over 32 days to "unravel," Ms Cleaver added. In another case an 89-year-old disabled man with a lifeline pendant was paying on average £109 per month for just one laptop and mobile, Ms Cleaver alleged. Around 30 case studies were raised with Dwyfor Meirionnydd MP Liz Saville-Roberts. The MP said they showed an "alarming yet unsurprising" insight into the problems faced by many elderly and vulnerable BT customers living in south Meirionnydd. "The volume of evidence includes BT's failure to support vulnerable customers according to their needs, a lack of genuine empathy and understanding when dealing with complaints, the apparent mis-selling of products, and significant price discrepancies," she said. "It concerns me, there's no specific call handling process in place to deal with the needs of elderly and vulnerable customers. "From what constituents have told me, there seems to be scant acknowledgement of generational variations in confidence when compelled to switch from familiar technologies to new digital systems. "They tell me of being overwhelmed by jargon-filled selling practices with limited opportunity to clarify and double-check what's being offered to them. Many live on their own or haven't the confidence or knowledge to challenge BT call handlers. 'Out on a limb' "It seems that BT's ineptitude in complaint management is also having an adverse impact on customers' well-being, with many elderly constituents telling me their experiences have left them worrying about their finances. "It should be appreciated that many have little trust in BT as a provider but have remained loyal to the company for fear of losing their home telephone number or lack the skills to switch providers. "The digitisation of our communication networks has left a cohort of the population out on a limb, without sufficient recourse to challenge and question network providers who are seemingly indifferent to the needs of elderly and vulnerable customers. 'Committed to support' "Given the overwhelming nature of these complaints, surely this warrants an independent audit of BT's processes when it comes to dealing with elderly and vulnerable customers. "At every turn, the priorities of profit-making organisations seem to over-ride by default the needs of people who are dependent on the utilities they provide. This must be questioned, especially during the switch-over from analogue to digital telephone lines.''. A BT spokesperson said: 'We're committed to supporting our vulnerable customers and continue to work hard to keep them connected and supported. "We continue to run an extensive awareness campaign highlighting Digital Voice which is part of an industry-wide shift from analogue to digital landlines, this includes community advice sessions providing face to face engagement for customers in Wales. "Working with AbilityNet BT are supporting 7,000 older people and disabled adults to develop their digital skills, confidence and ability to stay safe online. "For our Welsh-speaking customers, we offer a Welsh language service, including dedicated helplines and billing options.' 'Without the information we need to look into these cases individually, we are unable to comment on these, however we welcome the opportunity to look into these if further details can be provided. "We always encourage our customers to inform us of any changes to their circumstances, so we can offer the right level of help and the most appropriate products and services. "Our guides will always try to identify specific needs when engaging with a customer, if a vulnerability is mentioned we'll ask the customer if they want it registered with us."


Daily Mirror
a day ago
- Daily Mirror
HMRC confirms big change to income tax system starts next April
The significant change will require these people to keep digital records and report their income to HM Revenue and Customs With less than a year to go, sole traders and landlords earning over £50,000 will be required to use Making Tax Digital (MTD) for Income Tax from April 6, 2026. This significant shift towards digital record-keeping and income reporting to HM Revenue and Customs (HMRC) is set to save time in the long run. By maintaining digital records throughout the year, sole traders and landlords can save hours previously spent collating information at tax return time. This allows them to focus more on their business activities, driving economic growth as part of the Plan for Change. HMRC estimates that around 780,000 self-employed individuals and landlords will need to use MTD for Income Tax from April 2026, with an additional 970,000 joining from April 2027. Quarterly updates will distribute the workload more evenly throughout the year, bringing the tax system closer to real-time reporting. This will help businesses stay on top of their finances and avoid the last-minute rush. HMRC is encouraging eligible customers to sign up to a testing programme on a and start preparing now. Agents can also register their clients via reports the Daily Record. James Murray MP, Exchequer Secretary to the Treasury, has championed the new 'MTD for Income Tax' as a cornerstone of the government's strategy to revamp the UK's tax system in favour of economic growth. "MTD for Income Tax is an essential part of our plan to transform the UK's tax system into one that supports economic growth. By modernising how people manage their tax, we're helping businesses work more efficiently and productively while ensuring everyone pays their fair share." He hailed the initiative as a pivotal move in the government's ambitious 'Plan for Change' and its commitment to a decade of national renewal, aiming to dismantle obstacles impeding economic expansion. "This is a crucial step in this government's decade of national renewal and our Plan for Change, as we clear away barriers that hold back growth." Craig Ogilvie, HMRC's Director of Making Tax Digital, underscored the significance of the changes, marking them as the most substantial since Self Assessment was introduced in 1997. "MTD for Income Tax is the most significant change to the Self Assessment regime since its introduction in 1997. It will make it easier for self-employed people and landlords to stay on top of their tax affairs and help ensure they pay the right amount of tax." Ogilvie also encouraged early adoption of the system, highlighting the benefits of joining the testing programme, which includes support from the MTD Customer Support Team. "By signing up to our testing programme now, self-employed people and landlords will be able to familiarise themselves with the new process and access dedicated support from our MTD Customer Support Team, before it becomes compulsory next year." Starting April 2026, individuals with income over £50,000 will be required to maintain digital records, utilise MTD-compatible software, and submit quarterly summaries of their financial activities to HMRC. The shift towards digital record-keeping is expected to streamline business operations, minimise tax calculation errors, and offer a more transparent view of tax responsibilities throughout the fiscal year. Qualifying income includes gross income from self-employment and property before any tax allowances or expenses are deducted. Those with qualifying income above £30,000 will also be required to use MTD for Income Tax from April 2027. The threshold will then decrease to £20,000 from April 2028. The phased introduction of MTD for Income Tax follows the successful implementation of MTD for VAT, which now assists over two million businesses in reducing errors and saving time on their tax affairs. Businesses that participated in the MTD for VAT testing phase were better prepared for the transition to quarterly reporting. An independent report published in 2021 discovered that 69 per cent of mandated businesses experienced at least one benefit from MTD for VAT, while 67 per cent reported that it reduced the potential for mistakes in their record keeping.