Michigan AG's Office reaches agreement with Howell apartment complex over water service
Michigan Attorney General Dana Nessel reached an agreement with MRD Apartments — the property manager of Prentis Estates Apartments at 103 S. Latson Road — to avoid potential litigation, Nessel announced in a statement June 11.
Tenants of Prentis Estates alleged they experienced recurring low water pressure and temperature fluctuations due to a malfunction with the water softener system, according to the release.
The Michigan Attorney General's Office conducted an informal investigation into whether the Michigan Consumer Protection Act had been violated. Repairs to the water softener system were completed in April, and an Assurance of Voluntary Compliance was filed by MRD in May in the 30th Circuit Court in Ingham County.
Each apartment unit of the affected building received a $500 rent credit.
As part of the AVC, MRD Apartments agreed to improve communication with tenants if there are issues in the future that affect essential services. Tenants who filed complaints with the AG's Office will receive an additional $200 credit.
More: What's with the construction site at Howell Carnegie Library?
'Property managers are required to provide essential services, including reliable access to water,' Nessel wrote.
Michiganders who suspect consumer protection violations are encouraged to contact the AG Office's Consumer Protection Team at 517-335-7599. Learn more at michigan.gov/consumerprotection.
— Contact reporter Evan Sasiela at esasiela@livingstondaily.com. Follow him on X @SalsaEvan.
This article originally appeared on Livingston Daily: Nessel reaches agreement with Howell apartments over water service
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