Latest news with #AssuranceofVoluntaryCompliance
Yahoo
12-06-2025
- Business
- Yahoo
Michigan AG's Office reaches agreement with Howell apartment complex over water service
Numerous tenants in an apartment complex in Howell will receive rent credit after a state investigation into water service problems. Michigan Attorney General Dana Nessel reached an agreement with MRD Apartments — the property manager of Prentis Estates Apartments at 103 S. Latson Road — to avoid potential litigation, Nessel announced in a statement June 11. Tenants of Prentis Estates alleged they experienced recurring low water pressure and temperature fluctuations due to a malfunction with the water softener system, according to the release. The Michigan Attorney General's Office conducted an informal investigation into whether the Michigan Consumer Protection Act had been violated. Repairs to the water softener system were completed in April, and an Assurance of Voluntary Compliance was filed by MRD in May in the 30th Circuit Court in Ingham County. Each apartment unit of the affected building received a $500 rent credit. As part of the AVC, MRD Apartments agreed to improve communication with tenants if there are issues in the future that affect essential services. Tenants who filed complaints with the AG's Office will receive an additional $200 credit. More: What's with the construction site at Howell Carnegie Library? 'Property managers are required to provide essential services, including reliable access to water,' Nessel wrote. Michiganders who suspect consumer protection violations are encouraged to contact the AG Office's Consumer Protection Team at 517-335-7599. Learn more at — Contact reporter Evan Sasiela at esasiela@ Follow him on X @SalsaEvan. This article originally appeared on Livingston Daily: Nessel reaches agreement with Howell apartments over water service
Yahoo
27-05-2025
- Business
- Yahoo
Property management company settles with Pennsylvania AG over AI-related maintenance delays
HARRISBURG, Pa. (WTAJ) — A property management company accused of using artificial intelligence in a way that left Pennsylvania tenants without timely repairs or returned security deposits has reached a $45,000 settlement with the state. Attorney General Dave Sunday announced Tuesday that Home365, LLC, based in Las Vegas, agreed to resolve claims that it failed to maintain safe housing and return security deposits, allegedly violating Pennsylvania's Unfair Trade Practices and Consumer Protection Law. The company, which used an AI-based platform to assist with operations, reportedly contributed to delays in addressing issues like water leaks, sewage problems, and structural defects. Some tenants also complained of not receiving required utilities like heat and water. The agreement, filed in Allegheny County Court, includes $30,000 in consumer restitution and $15,000 in costs to the Office of Attorney General. Tenants who already filed complaints could receive payments ranging from $375 to $10,450. Additional impacted tenants have 90 days to file a complaint with the Bureau of Consumer Protection to be considered for restitution. The settlement also requires changes to Home365's business practices to prevent future violations. The settlement, in the form of an Assurance of Voluntary Compliance, is pending court approval. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
