
If only we set the terms of the user agreements
This is a sample of The Echidna newsletter sent out each weekday morning. To sign up for FREE, go to theechidna.com.au
IMPORTANT NOTICE
Due to the sheer volume of email and text messages I am now experiencing involving robotic appointment reminders, demands for up-front booking deposits and customer service feedback requests, I have been forced to implement the following Personal User Agreement.
By interacting with me ('The User') you agree to be bound by the following non-negotiable terms and conditions under which I will now engage with modern life.
Restaurants: Reservations are subject to mutual obligation. Should 'The User' arrive on time and be seated at an appropriate table (See Exceptions Clause 17c: 'Table Next To Dunnies' and 17d: 'Table Subject To Cold Draughts Or Within Vicinity of Arguing Couples'), the following penalties will apply:
A 50 per cent reduction in the final bill for meals delayed or delivered cold by a waiter with a nose ring, three-day stubble and fake European accent;
A 20 per cent reduction if table wobbles like a drunken sailor;
A Pretentiousness Surcharge of $50 for "special experience" dishes involving smoke, foam or soil;
In the event of overall unsatisfactory service, 'The User' reserves the right to pay in Monopoly money.
Public Transport: Should passengers be pressed together like vacuum-packed meat slices, 'The User' shall activate the Overcrowding Compensation Clause (19F), entitling them to the driver's seat and half-price travel for the following month. Furthermore:
Should 'The User' be subjected to a fellow passenger's loud phone calls, body odour, TikTok videos or tuna and egg sandwiches, the Passenger Etiquette Clause (15c) will be enforced, allowing 'The User' to forcibly eject said offender at the next stop without threat of legal action.
Platform announcements made in a rare 16th century Hindi dialect uttered at 300 words per minute on a static-filled PA system will automatically trigger a free coffee voucher at any station kiosk.
Customer service hotlines: All interactions will now include a Mutual Holding Penalty Agreement, wherein every minute spent by 'The User' on hold shall trigger a 5 per cent reduction in said User's future bills. Furthermore, subjecting 'The User' to repetitive instrumental versions of Hotel California or any Celine Dion songs will require a Mental Health Payment Bonus to 'The User', who reserves the right to lodge an emotional damages claim.
Doctors/Dentists/Chiropractors: 'The User' agrees to receive constant reminder messages about upcoming appointments requiring a Y/N reply. In return for agreeing to pay the stated fee for missing or running late for said appointment, the following shall apply:
Should the medical practitioner not see 'The User' within 15 minutes of the agreed appointment, forcing 'The User' to sit on an uncomfortable chair reading tattered copies of The Australian Women's Weekly circa 1980, or next to a tantrum-throwing toddler eating their boogers, a 25 per cent reduction in fee payment will apply.
A further 10 per cent discount will be awarded to 'The User' for a medical practitioner's illegible handwriting, or any diagnosis involving the words "just take some Panadol and rest up".
Tradespeople and Delivery Drivers: From 1 July, 'The User' will charge a $30 per hour holding fee for time wasted while waiting for any tradesperson or courier promising to arrive between "7am and four billion years' time when the sun expands into a red giant, engulfing the inner planets".
Airlines: Luggage lost or arriving at the wrong destination will entitle 'The User' to wear the pilot's uniform until baggage is returned. As well, in-flight meal services consisting of a soggy sandwich or half-frozen pie will require the offending airline to deliver an Uber Eats meal of 'The User's' choice to the plane as it taxis along the tarmac following arrival.
Family and Friends Group Chats: 'The User' may abruptly withdraw from any digital discussion thread should group messages include: A photograph of a three-year-old niece's fingerpainting described by its parents as "genius"; Poorly-lit and incompetently framed photographs of evening meals; The acronym 'LOL' used without intended irony; Failure to use the bare minimum of punctuation. Please Note: Over-use of emojis and exclamation marks will require the offending sender to attend compulsory Emotional Moderation Training sessions.
Please be advised that following any interaction with 'The User' you will be required to answer a lengthy survey about your experience that, under the terms of his Privacy Policy, will be ignored.
The above terms and conditions are effective immediately and subject to change depending on 'The User's' whims and blood sugar levels.
Thank you for your time. Have a nice day.
HAVE YOUR SAY: What's the longest time you've spent on hold? Do you ignore or reply to the endless requests for customer feedback? How do you negotiate the increasing demands of the digital world? Email us: echidna@theechidna.com.au
SHARE THE LOVE: If you enjoy The Echidna, forward it to a friend so they can sign up, too.
IN CASE YOU MISSED IT:
- A failed attempt to import frogs, insect-infested fresh fruit and vegetables has been hailed by Agriculture Minister Julie Collins as a big win for border police. The illegal, insect-infested food smuggled from Thailand sought to circumvent Australia's biosecurity laws and flood Sydney's black market.
- Taxpayers are facing a $2 million-plus bill for the ABC's failed legal defence of its decision to fire a radio host, Antoinette Lattouf, for her views on Gaza.
- The jurors tasked with deciding whether Erin Patterson deliberately poisoned her estranged husband's family with a beef Wellington meal will begin deliberations next week.
THEY SAID IT: "It used to cost money to disclose and distribute information. In the digital age it costs money not to." - Heather Brooke
YOU SAID IT: Some applauded, many tut-tutted. This was the US president, after all. But most understood how letting rip with an F-bomb can ease pain and frustration. And in Trump's case, it appeared to stop a war.
"I find profanities wonderful - an effective way to convey what I'm feeling AND get the pious and sanctimonious clutching at their pearls," writes Henry. "To quote Stephen Fry, people who take offense at things are inevitably looking for something to complain about."
Neil from Cootamundra writes: "My mother would berate me as a teenager if I swore with the statement: 'Swearing displays to all that you have a poor grip on the English language!' That was just over 50 years ago, and I still swear, mainly at myself, today. Our language is forever changing with words being added that I would have been scolded for using a few decades ago. But in the end, language is the tool of communication and if swearing emphasises the point to get the message across then our language is doing its job!"
"Swearing is actually, in some cases, a mild anaesthetic," writes Graeme. "As so many, such words, are part of the everyday lingo, I have no problem with their use. I have not heard Mr Trump's utterance, but in context could have been very effective in not beating around the bush, cutting through the shit. This does not make up for the wrecking ball Mr Trump is."
Maggie writes: "If you doubt that former US presidents swore, go back to the Nixon tapes of the early 1970s. In a long career in one company, I was always careful with my language - until I was really cranky. Then everyone, including the big boss, jumped to attention."
This is a sample of The Echidna newsletter sent out each weekday morning. To sign up for FREE, go to theechidna.com.au
IMPORTANT NOTICE
Due to the sheer volume of email and text messages I am now experiencing involving robotic appointment reminders, demands for up-front booking deposits and customer service feedback requests, I have been forced to implement the following Personal User Agreement.
By interacting with me ('The User') you agree to be bound by the following non-negotiable terms and conditions under which I will now engage with modern life.
Restaurants: Reservations are subject to mutual obligation. Should 'The User' arrive on time and be seated at an appropriate table (See Exceptions Clause 17c: 'Table Next To Dunnies' and 17d: 'Table Subject To Cold Draughts Or Within Vicinity of Arguing Couples'), the following penalties will apply:
A 50 per cent reduction in the final bill for meals delayed or delivered cold by a waiter with a nose ring, three-day stubble and fake European accent;
A 20 per cent reduction if table wobbles like a drunken sailor;
A Pretentiousness Surcharge of $50 for "special experience" dishes involving smoke, foam or soil;
In the event of overall unsatisfactory service, 'The User' reserves the right to pay in Monopoly money.
Public Transport: Should passengers be pressed together like vacuum-packed meat slices, 'The User' shall activate the Overcrowding Compensation Clause (19F), entitling them to the driver's seat and half-price travel for the following month. Furthermore:
Should 'The User' be subjected to a fellow passenger's loud phone calls, body odour, TikTok videos or tuna and egg sandwiches, the Passenger Etiquette Clause (15c) will be enforced, allowing 'The User' to forcibly eject said offender at the next stop without threat of legal action.
Platform announcements made in a rare 16th century Hindi dialect uttered at 300 words per minute on a static-filled PA system will automatically trigger a free coffee voucher at any station kiosk.
Customer service hotlines: All interactions will now include a Mutual Holding Penalty Agreement, wherein every minute spent by 'The User' on hold shall trigger a 5 per cent reduction in said User's future bills. Furthermore, subjecting 'The User' to repetitive instrumental versions of Hotel California or any Celine Dion songs will require a Mental Health Payment Bonus to 'The User', who reserves the right to lodge an emotional damages claim.
Doctors/Dentists/Chiropractors: 'The User' agrees to receive constant reminder messages about upcoming appointments requiring a Y/N reply. In return for agreeing to pay the stated fee for missing or running late for said appointment, the following shall apply:
Should the medical practitioner not see 'The User' within 15 minutes of the agreed appointment, forcing 'The User' to sit on an uncomfortable chair reading tattered copies of The Australian Women's Weekly circa 1980, or next to a tantrum-throwing toddler eating their boogers, a 25 per cent reduction in fee payment will apply.
A further 10 per cent discount will be awarded to 'The User' for a medical practitioner's illegible handwriting, or any diagnosis involving the words "just take some Panadol and rest up".
Tradespeople and Delivery Drivers: From 1 July, 'The User' will charge a $30 per hour holding fee for time wasted while waiting for any tradesperson or courier promising to arrive between "7am and four billion years' time when the sun expands into a red giant, engulfing the inner planets".
Airlines: Luggage lost or arriving at the wrong destination will entitle 'The User' to wear the pilot's uniform until baggage is returned. As well, in-flight meal services consisting of a soggy sandwich or half-frozen pie will require the offending airline to deliver an Uber Eats meal of 'The User's' choice to the plane as it taxis along the tarmac following arrival.
Family and Friends Group Chats: 'The User' may abruptly withdraw from any digital discussion thread should group messages include: A photograph of a three-year-old niece's fingerpainting described by its parents as "genius"; Poorly-lit and incompetently framed photographs of evening meals; The acronym 'LOL' used without intended irony; Failure to use the bare minimum of punctuation. Please Note: Over-use of emojis and exclamation marks will require the offending sender to attend compulsory Emotional Moderation Training sessions.
Please be advised that following any interaction with 'The User' you will be required to answer a lengthy survey about your experience that, under the terms of his Privacy Policy, will be ignored.
The above terms and conditions are effective immediately and subject to change depending on 'The User's' whims and blood sugar levels.
Thank you for your time. Have a nice day.
HAVE YOUR SAY: What's the longest time you've spent on hold? Do you ignore or reply to the endless requests for customer feedback? How do you negotiate the increasing demands of the digital world? Email us: echidna@theechidna.com.au
SHARE THE LOVE: If you enjoy The Echidna, forward it to a friend so they can sign up, too.
IN CASE YOU MISSED IT:
- A failed attempt to import frogs, insect-infested fresh fruit and vegetables has been hailed by Agriculture Minister Julie Collins as a big win for border police. The illegal, insect-infested food smuggled from Thailand sought to circumvent Australia's biosecurity laws and flood Sydney's black market.
- Taxpayers are facing a $2 million-plus bill for the ABC's failed legal defence of its decision to fire a radio host, Antoinette Lattouf, for her views on Gaza.
- The jurors tasked with deciding whether Erin Patterson deliberately poisoned her estranged husband's family with a beef Wellington meal will begin deliberations next week.
THEY SAID IT: "It used to cost money to disclose and distribute information. In the digital age it costs money not to." - Heather Brooke
YOU SAID IT: Some applauded, many tut-tutted. This was the US president, after all. But most understood how letting rip with an F-bomb can ease pain and frustration. And in Trump's case, it appeared to stop a war.
"I find profanities wonderful - an effective way to convey what I'm feeling AND get the pious and sanctimonious clutching at their pearls," writes Henry. "To quote Stephen Fry, people who take offense at things are inevitably looking for something to complain about."
Neil from Cootamundra writes: "My mother would berate me as a teenager if I swore with the statement: 'Swearing displays to all that you have a poor grip on the English language!' That was just over 50 years ago, and I still swear, mainly at myself, today. Our language is forever changing with words being added that I would have been scolded for using a few decades ago. But in the end, language is the tool of communication and if swearing emphasises the point to get the message across then our language is doing its job!"
"Swearing is actually, in some cases, a mild anaesthetic," writes Graeme. "As so many, such words, are part of the everyday lingo, I have no problem with their use. I have not heard Mr Trump's utterance, but in context could have been very effective in not beating around the bush, cutting through the shit. This does not make up for the wrecking ball Mr Trump is."
Maggie writes: "If you doubt that former US presidents swore, go back to the Nixon tapes of the early 1970s. In a long career in one company, I was always careful with my language - until I was really cranky. Then everyone, including the big boss, jumped to attention."
This is a sample of The Echidna newsletter sent out each weekday morning. To sign up for FREE, go to theechidna.com.au
IMPORTANT NOTICE
Due to the sheer volume of email and text messages I am now experiencing involving robotic appointment reminders, demands for up-front booking deposits and customer service feedback requests, I have been forced to implement the following Personal User Agreement.
By interacting with me ('The User') you agree to be bound by the following non-negotiable terms and conditions under which I will now engage with modern life.
Restaurants: Reservations are subject to mutual obligation. Should 'The User' arrive on time and be seated at an appropriate table (See Exceptions Clause 17c: 'Table Next To Dunnies' and 17d: 'Table Subject To Cold Draughts Or Within Vicinity of Arguing Couples'), the following penalties will apply:
A 50 per cent reduction in the final bill for meals delayed or delivered cold by a waiter with a nose ring, three-day stubble and fake European accent;
A 20 per cent reduction if table wobbles like a drunken sailor;
A Pretentiousness Surcharge of $50 for "special experience" dishes involving smoke, foam or soil;
In the event of overall unsatisfactory service, 'The User' reserves the right to pay in Monopoly money.
Public Transport: Should passengers be pressed together like vacuum-packed meat slices, 'The User' shall activate the Overcrowding Compensation Clause (19F), entitling them to the driver's seat and half-price travel for the following month. Furthermore:
Should 'The User' be subjected to a fellow passenger's loud phone calls, body odour, TikTok videos or tuna and egg sandwiches, the Passenger Etiquette Clause (15c) will be enforced, allowing 'The User' to forcibly eject said offender at the next stop without threat of legal action.
Platform announcements made in a rare 16th century Hindi dialect uttered at 300 words per minute on a static-filled PA system will automatically trigger a free coffee voucher at any station kiosk.
Customer service hotlines: All interactions will now include a Mutual Holding Penalty Agreement, wherein every minute spent by 'The User' on hold shall trigger a 5 per cent reduction in said User's future bills. Furthermore, subjecting 'The User' to repetitive instrumental versions of Hotel California or any Celine Dion songs will require a Mental Health Payment Bonus to 'The User', who reserves the right to lodge an emotional damages claim.
Doctors/Dentists/Chiropractors: 'The User' agrees to receive constant reminder messages about upcoming appointments requiring a Y/N reply. In return for agreeing to pay the stated fee for missing or running late for said appointment, the following shall apply:
Should the medical practitioner not see 'The User' within 15 minutes of the agreed appointment, forcing 'The User' to sit on an uncomfortable chair reading tattered copies of The Australian Women's Weekly circa 1980, or next to a tantrum-throwing toddler eating their boogers, a 25 per cent reduction in fee payment will apply.
A further 10 per cent discount will be awarded to 'The User' for a medical practitioner's illegible handwriting, or any diagnosis involving the words "just take some Panadol and rest up".
Tradespeople and Delivery Drivers: From 1 July, 'The User' will charge a $30 per hour holding fee for time wasted while waiting for any tradesperson or courier promising to arrive between "7am and four billion years' time when the sun expands into a red giant, engulfing the inner planets".
Airlines: Luggage lost or arriving at the wrong destination will entitle 'The User' to wear the pilot's uniform until baggage is returned. As well, in-flight meal services consisting of a soggy sandwich or half-frozen pie will require the offending airline to deliver an Uber Eats meal of 'The User's' choice to the plane as it taxis along the tarmac following arrival.
Family and Friends Group Chats: 'The User' may abruptly withdraw from any digital discussion thread should group messages include: A photograph of a three-year-old niece's fingerpainting described by its parents as "genius"; Poorly-lit and incompetently framed photographs of evening meals; The acronym 'LOL' used without intended irony; Failure to use the bare minimum of punctuation. Please Note: Over-use of emojis and exclamation marks will require the offending sender to attend compulsory Emotional Moderation Training sessions.
Please be advised that following any interaction with 'The User' you will be required to answer a lengthy survey about your experience that, under the terms of his Privacy Policy, will be ignored.
The above terms and conditions are effective immediately and subject to change depending on 'The User's' whims and blood sugar levels.
Thank you for your time. Have a nice day.
HAVE YOUR SAY: What's the longest time you've spent on hold? Do you ignore or reply to the endless requests for customer feedback? How do you negotiate the increasing demands of the digital world? Email us: echidna@theechidna.com.au
SHARE THE LOVE: If you enjoy The Echidna, forward it to a friend so they can sign up, too.
IN CASE YOU MISSED IT:
- A failed attempt to import frogs, insect-infested fresh fruit and vegetables has been hailed by Agriculture Minister Julie Collins as a big win for border police. The illegal, insect-infested food smuggled from Thailand sought to circumvent Australia's biosecurity laws and flood Sydney's black market.
- Taxpayers are facing a $2 million-plus bill for the ABC's failed legal defence of its decision to fire a radio host, Antoinette Lattouf, for her views on Gaza.
- The jurors tasked with deciding whether Erin Patterson deliberately poisoned her estranged husband's family with a beef Wellington meal will begin deliberations next week.
THEY SAID IT: "It used to cost money to disclose and distribute information. In the digital age it costs money not to." - Heather Brooke
YOU SAID IT: Some applauded, many tut-tutted. This was the US president, after all. But most understood how letting rip with an F-bomb can ease pain and frustration. And in Trump's case, it appeared to stop a war.
"I find profanities wonderful - an effective way to convey what I'm feeling AND get the pious and sanctimonious clutching at their pearls," writes Henry. "To quote Stephen Fry, people who take offense at things are inevitably looking for something to complain about."
Neil from Cootamundra writes: "My mother would berate me as a teenager if I swore with the statement: 'Swearing displays to all that you have a poor grip on the English language!' That was just over 50 years ago, and I still swear, mainly at myself, today. Our language is forever changing with words being added that I would have been scolded for using a few decades ago. But in the end, language is the tool of communication and if swearing emphasises the point to get the message across then our language is doing its job!"
"Swearing is actually, in some cases, a mild anaesthetic," writes Graeme. "As so many, such words, are part of the everyday lingo, I have no problem with their use. I have not heard Mr Trump's utterance, but in context could have been very effective in not beating around the bush, cutting through the shit. This does not make up for the wrecking ball Mr Trump is."
Maggie writes: "If you doubt that former US presidents swore, go back to the Nixon tapes of the early 1970s. In a long career in one company, I was always careful with my language - until I was really cranky. Then everyone, including the big boss, jumped to attention."
This is a sample of The Echidna newsletter sent out each weekday morning. To sign up for FREE, go to theechidna.com.au
IMPORTANT NOTICE
Due to the sheer volume of email and text messages I am now experiencing involving robotic appointment reminders, demands for up-front booking deposits and customer service feedback requests, I have been forced to implement the following Personal User Agreement.
By interacting with me ('The User') you agree to be bound by the following non-negotiable terms and conditions under which I will now engage with modern life.
Restaurants: Reservations are subject to mutual obligation. Should 'The User' arrive on time and be seated at an appropriate table (See Exceptions Clause 17c: 'Table Next To Dunnies' and 17d: 'Table Subject To Cold Draughts Or Within Vicinity of Arguing Couples'), the following penalties will apply:
A 50 per cent reduction in the final bill for meals delayed or delivered cold by a waiter with a nose ring, three-day stubble and fake European accent;
A 20 per cent reduction if table wobbles like a drunken sailor;
A Pretentiousness Surcharge of $50 for "special experience" dishes involving smoke, foam or soil;
In the event of overall unsatisfactory service, 'The User' reserves the right to pay in Monopoly money.
Public Transport: Should passengers be pressed together like vacuum-packed meat slices, 'The User' shall activate the Overcrowding Compensation Clause (19F), entitling them to the driver's seat and half-price travel for the following month. Furthermore:
Should 'The User' be subjected to a fellow passenger's loud phone calls, body odour, TikTok videos or tuna and egg sandwiches, the Passenger Etiquette Clause (15c) will be enforced, allowing 'The User' to forcibly eject said offender at the next stop without threat of legal action.
Platform announcements made in a rare 16th century Hindi dialect uttered at 300 words per minute on a static-filled PA system will automatically trigger a free coffee voucher at any station kiosk.
Customer service hotlines: All interactions will now include a Mutual Holding Penalty Agreement, wherein every minute spent by 'The User' on hold shall trigger a 5 per cent reduction in said User's future bills. Furthermore, subjecting 'The User' to repetitive instrumental versions of Hotel California or any Celine Dion songs will require a Mental Health Payment Bonus to 'The User', who reserves the right to lodge an emotional damages claim.
Doctors/Dentists/Chiropractors: 'The User' agrees to receive constant reminder messages about upcoming appointments requiring a Y/N reply. In return for agreeing to pay the stated fee for missing or running late for said appointment, the following shall apply:
Should the medical practitioner not see 'The User' within 15 minutes of the agreed appointment, forcing 'The User' to sit on an uncomfortable chair reading tattered copies of The Australian Women's Weekly circa 1980, or next to a tantrum-throwing toddler eating their boogers, a 25 per cent reduction in fee payment will apply.
A further 10 per cent discount will be awarded to 'The User' for a medical practitioner's illegible handwriting, or any diagnosis involving the words "just take some Panadol and rest up".
Tradespeople and Delivery Drivers: From 1 July, 'The User' will charge a $30 per hour holding fee for time wasted while waiting for any tradesperson or courier promising to arrive between "7am and four billion years' time when the sun expands into a red giant, engulfing the inner planets".
Airlines: Luggage lost or arriving at the wrong destination will entitle 'The User' to wear the pilot's uniform until baggage is returned. As well, in-flight meal services consisting of a soggy sandwich or half-frozen pie will require the offending airline to deliver an Uber Eats meal of 'The User's' choice to the plane as it taxis along the tarmac following arrival.
Family and Friends Group Chats: 'The User' may abruptly withdraw from any digital discussion thread should group messages include: A photograph of a three-year-old niece's fingerpainting described by its parents as "genius"; Poorly-lit and incompetently framed photographs of evening meals; The acronym 'LOL' used without intended irony; Failure to use the bare minimum of punctuation. Please Note: Over-use of emojis and exclamation marks will require the offending sender to attend compulsory Emotional Moderation Training sessions.
Please be advised that following any interaction with 'The User' you will be required to answer a lengthy survey about your experience that, under the terms of his Privacy Policy, will be ignored.
The above terms and conditions are effective immediately and subject to change depending on 'The User's' whims and blood sugar levels.
Thank you for your time. Have a nice day.
HAVE YOUR SAY: What's the longest time you've spent on hold? Do you ignore or reply to the endless requests for customer feedback? How do you negotiate the increasing demands of the digital world? Email us: echidna@theechidna.com.au
SHARE THE LOVE: If you enjoy The Echidna, forward it to a friend so they can sign up, too.
IN CASE YOU MISSED IT:
- A failed attempt to import frogs, insect-infested fresh fruit and vegetables has been hailed by Agriculture Minister Julie Collins as a big win for border police. The illegal, insect-infested food smuggled from Thailand sought to circumvent Australia's biosecurity laws and flood Sydney's black market.
- Taxpayers are facing a $2 million-plus bill for the ABC's failed legal defence of its decision to fire a radio host, Antoinette Lattouf, for her views on Gaza.
- The jurors tasked with deciding whether Erin Patterson deliberately poisoned her estranged husband's family with a beef Wellington meal will begin deliberations next week.
THEY SAID IT: "It used to cost money to disclose and distribute information. In the digital age it costs money not to." - Heather Brooke
YOU SAID IT: Some applauded, many tut-tutted. This was the US president, after all. But most understood how letting rip with an F-bomb can ease pain and frustration. And in Trump's case, it appeared to stop a war.
"I find profanities wonderful - an effective way to convey what I'm feeling AND get the pious and sanctimonious clutching at their pearls," writes Henry. "To quote Stephen Fry, people who take offense at things are inevitably looking for something to complain about."
Neil from Cootamundra writes: "My mother would berate me as a teenager if I swore with the statement: 'Swearing displays to all that you have a poor grip on the English language!' That was just over 50 years ago, and I still swear, mainly at myself, today. Our language is forever changing with words being added that I would have been scolded for using a few decades ago. But in the end, language is the tool of communication and if swearing emphasises the point to get the message across then our language is doing its job!"
"Swearing is actually, in some cases, a mild anaesthetic," writes Graeme. "As so many, such words, are part of the everyday lingo, I have no problem with their use. I have not heard Mr Trump's utterance, but in context could have been very effective in not beating around the bush, cutting through the shit. This does not make up for the wrecking ball Mr Trump is."
Maggie writes: "If you doubt that former US presidents swore, go back to the Nixon tapes of the early 1970s. In a long career in one company, I was always careful with my language - until I was really cranky. Then everyone, including the big boss, jumped to attention."
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- Sky News AU
Qatar Airways purchased massive stake in Virgin Australia to secure capacity Catherine King rejected, Ross Greenwood says
Qatar Airways took a 25 per cent stake in Virgin Australia to secure the additional capacity it was controversially denied by Transport Minister Catherine King in 2023, Sky News' Business Editor Ross Greenwood has declared. Join or tune in at 11am AEST to watch Greenwood's in-depth analysis of the Qatar-Virgin deal and the Aussie carrier's IPO. Labor faced heated criticism for months after it was revealed the Albanese government denied Qatar Airways additional flights following consultation with Qantas. It came at a time when travellers were plagued by sky-high airfares and limited capacity. In late 2024, it was revealed Qatar intended to purchase a 25 per cent stake off Virgin's owner Bain Capital and it was approved by the Treasurer and the Foreign Investment Review Board in 2025. Under the new make-up of the company, Virgin has begun wet-leasing aircraft from Qatar, meaning Virgin could use Qatar's planes and staff on its flights. Greenwood said this new arrangement allowed Qatar to finally secure the capacity denied to it about two years prior. 'For Qatar, the linkage with Virgin gives it political clout - to lift the number of flights it makes into Australia,' he said. 'Now - after the Virgin deal, Qatar will wet-lease aircraft to Virgin and potentially use up to 28 flight slots from Australia to Doha that are currently unused. 'The first of these Virgin flights took off two weeks ago using Qatar crew, aircraft and catering but branded as Virgin flights. 'The whole service that - for nine years - has seen Qatar named by Skytrax as the best airline in the world.' The new partnership will connect Australians through long-haul international flights from Sydney to Doha, allowing for new routes through Qatar's global network of Europe, the Middle East and Africa. Flight Centre's CEO Graham Turner said Qatar Airways backing Virgin had 'solidified' the Aussie airline as it looked to compete with Qantas and the National Carrier's partner Emirates on routes to Europe. 'The airline industry is one where you do need deep pockets and I think that Qatar really offers some serious security there,' Mr Turner told earlier this month. The expertise and massive size of Qatar's fleet, which is often ranked as one of the world's top airlines, is considered essential for Virgin's European expansion. 'Having a partner like Qatar that's obviously heavily committed to the Australian international market, particularly to Europe and the UK, is going to be a really positive thing for Virgin here,' Mr Turner said. Virgin is also expected to benefit from a massive investment by Qatar for 210 widebody Boeing aircraft. Editor in Chief of aviation website 42 Thousand Feet Geoffrey Thomas said the additional aircraft would enable Virgin to relaunch trans-Pacific and Asian routes alongside European flights. 'With Qatar Airways and their buying power … I see them as being a real rock of Gibraltar, if you like, for Virgin,' Mr Thomas told 'In the recent order for about 130 B787s, I see a number of those, possibly 20, making their way to Virgin as part of a bulk buying. 'That will help Virgin relaunch to Asia, relaunch the United States and become a true international airline in its own right.'

The Age
a day ago
- The Age
We nearly lost our bags in transit, due to Qantas' poor communication
Device squad II Ken Fraser's experience with retrieving his iPad left on a Virgin flight contrasted with the time silly and sleepy me left my camera bag on an Aerolineas Argentinas flight some years ago. I reported the loss at the lost property desk in Buenos Aires, and within one minute the bag had been presented by an employee to me at the desk. No outsourced packaging company, no fee, no delay. Kevin Egan, Ascot Vale, Vic Only in Japan I enjoyed Lee Tulloch's 'Doing it right' story (Traveller, June 14) with the accompanying photo of a Japanese bullet train being Doctor Yellow, a yellow shinkansen bullet train for maintenance and for the checking of the shinkansen lines. The photo brought back memories of our recent visit to the Kyoto Railway Museum. While there, a Doctor Yellow on the shinkansen line leaving Kyoto suddenly appeared with excited locals recording the passage of the train. In explanation, we were told that to see, let alone photograph, a Doctor Yellow, particularly in daylight hours, was considered good luck for the viewer. We hope that the photo of Doctor Yellow in Traveller will also bring good luck in the future. George Baias, Summer Hill, NSW Spin versus substance Kudos to Traveller and Lee Tulloch for asking the hard questions about sustainability in travel. Most of us know in our hearts that while travel deepens our humanity, it often comes at a steep environmental cost. Offsets are dubious and many green programs are more spin than substance. With ecological decline accelerating, small sustainable tweaks no longer cut it. As Ecotourism Australia's Elissa Keenan points out, slow, local travel is the way forward. Fortunately, Australia offers plenty of immersive, low-impact experiences with no passport required. Amy Hiller, Kew, Vic No sense I found Lee Tulloch's 'Doing it right' story, containing advice from travel experts about reducing our impact on the destinations we visit, to be troubling in parts. For example, the expert who provided advice on visiting Antarctica could only recommend 'a less harmful way' to see this fragile ecosystem which encourages 'respect and interest in caring for the planet'. If all the ways to visit are harmful, which seems to be conceded by the expert adviser, how on earth does it make any sense to do this harm to care more? Kerrie Wehbe, Blacktown, NSW All exchange, please Nina Karnikowski's enjoyable Savvy Traveller column on taking an extended holiday (Traveller, June 14) missed two enormously savvy tips. First, sites like allowed us a month's free accommodation during the European summer: a week each in London, Madrid, Rome and Naples. You are out of town a bit, but we live like a local, and it's so good; Madrid even had a pool. Secondly, sites like have your house and pets looked after for the cost of amenities. We have used this many times with nothing but praise for our house minders who all come with references. Ron Thomas, Kalorama, Vic Tip of the week: Free and easy I've just returned from a fabulous tour of Sardinia, Italy, and Corsica, France, with Secret Italia Tours, a small-group tour company. Guide Paola and driver Sara were excellent and travelling with a small group of 16 was great. The itinerary was well thought-out – a mixture of cultural, historical, and artistic activities, from pasta-making to lunch in the vineyards, walking tours, visiting markets and museums. The meals that were included were of the highest quality. But the best thing was that every afternoon you were free to do whatever you wanted, or even to simply rest. There was no 'having to do something every minute of the day.' I would recommend this tour company if you are considering a tour to these two wonderful places. I had the best time. Susan Scully, Middle Cove, NSW Ready, settings, go To make your phone holiday ready, install an eSIM (electronic SIM, AIRALO), setup WhatsApp (to message home photos, videos and your whereabouts), learn to use Google LENS (to translate foreign language menus, signs and more) and Google Maps (to find places to visit/eat and navigate map-free). Install a banking app (to avoid using a hotel PC) for use with your travel money cards. Fully back-up/update your phone and set up the 'Find My' App on each iPhone/iPad and learn to use the iCloud. Tony Danino, Wheelers Hill, Vic Take a seat Regarding 'No reservations' (Traveller on Sunday, June 15), in addition to Paul Marshall's advice for snaring a restaurant reservation in Japan, I have another suggestion: the waiting chairs. You arrive about 30 minutes before you plan to eat, and write your name (and how many people) on a list at the front door. You may wish to go away and do something else while waiting if the wait is long, but it can be interesting and fun to sit on the waiting chairs and chat to your neighbour. You never know who you will meet; it's always an adventure, but be sure to learn some basic Japanese. This is a fair system that ensures you get your booking, and possibly a new local friend at the same time. Margot Pope, Five Dock, NSW Casbah none Algeria offers remarkable variety: Mediterranean coastlines, the vast Sahara, green wheat fields with red poppies, ancient Roman ruins, Ottoman landmarks, French colonial architecture, and the winding Algiers Casbah. Everywhere we went, we were warmly welcomed as guests of the country. Roman archaeological sites and mosaics are especially impressive. The food blends French and local influences – baguettes, seafood, and excellent coffee are standouts. Roads, transport, and hotels are good and affordable. A visa is required but easy to obtain. Arabic, Berber, French, and English are widely spoken. I toured with BC Archaeology and the excellent local company Fancyellow Alger. Michel Hedley, Westgate, NSW Say cheese (and tomato) It was interesting to read Julietta Jameson's Johannesburg's OR Tambo International Airport Report review (Traveller on Sunday, June 15). I am now longing for a simple toasted cheese and tomato sandwich on brown bread and a milky coffee from the Wimpy. Rhoda Silber, Manly, NSW With regrets It's 30 years since I visited the UK and my one regret is I didn't visit Newcastle-Upon-Tyne (Port of call, June 15). My maternal grandparents migrated from County Durham to Newcastle (Upon-Hunter) with Mum born in Adamstown (a suburb). Regrettably, the Novocastrian line was broken upon my birth in Gosford. Allan Gibson, Cherrybrook, NSW