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Kathleen Plate and Her Journey to Purposeful Success with Smart Glass Jewelry

Kathleen Plate and Her Journey to Purposeful Success with Smart Glass Jewelry

Success is subjective. Much of the world still idolizes the rags-to-riches narrative, the kind that goes from zero to millions in the blink of an eye. Real life is more nuanced. Most entrepreneurs live in the middle between "just getting started" and "overnight empire." That's where the real work happens and where sustainable success is built in consistent steps forward. Artist and entrepreneur Kathleen Plate, founder of Smart Glass Jewelry, believes aspiring entrepreneurs don't have to chase a hyper-growth fantasy to create something meaningful. That's the path she has taken, and it's one she encourages others to explore, too.
Interestingly, establishing a business wasn't Plate's initial plan. She was a graduate student pursuing a PhD in English Literature when she first stumbled into jewelry-making. The academic work she was immersed in was intensely intellectual, and she found herself craving something that allowed her hands to move while her brain unwound. That need for creative balance led her back to her roots.
Growing up in a small town in Washington State, Plate was surrounded by craft. Her mother had been a resourceful, skilled maker of all things, from soap and candles to stained glass. She had grown up soldering glass and stitching things by hand. Such creativity would later manifest again at a pivotal moment, stirring her in a new direction.
One evening, pressed for time and strapped for cash, Plate needed a birthday gift for a friend. "I noticed an empty wine bottle. It was deep green and elegant, and I thought it might make beautiful earrings," she says. Plate cut the bottle and turned it into jewelry, a hit at the party. People were genuinely excited by the idea, and requests quickly followed.
Encouraged by friends, Plate sold her creations at local art festivals. Her first event was a well-known regional show just outside Atlanta, and she sold out on the first day. That experience lit a fire. From there, she kept saying yes to more festivals, wholesale shows, and when buyers asked if she had warehouse inventory, she just said yes. In truth, she was still soldering earrings on her kitchen counter. Smart Glass Jewelry
Plate laughed through the learning curve, hustled her way through orders, and let momentum guide her. As an emerging entrepreneur, she didn't have a formal business plan. In fact, when people told her she needed one, she wasn't even sure what that meant. "I made my own version: to be the best possible steward of whatever came my way," she says. That became Plate's guiding principle in fulfilling her mission of creating with care and responding to opportunities. And it worked. Soon she found herself selling her jewelry in stores nationwide.
That mission was tested. The economic crash of 2008 hit small businesses hard, and the COVID-19 pandemic years later brought new waves of disruption. Plate adapted in both instances. She stayed nimble, recalibrated, and never abandoned the essence of what she'd built.
When the world went digital, so did Plate. She reimagined her customer experience and business model without compromising the handmade nature of her work. Even as retail shifted online and many artisans faded out, she doubled down on her craft, learned new digital tools, and remained true to her studio-based production model.
Today, Smart Glass Jewelry is known as an eco-conscious brand that transforms post-consumer glass bottles into striking, sustainable accessories. Every piece begins with what most would consider waste, like beer, wine, and soda bottles, and is turned into something of beauty and value.
Plate was inspired by ceramics and stonecraft. After years of refinement and experimentation (and a few explosions in the kiln), she created a unique technique for reshaping and finishing recycled glass. That innovation forms the core of her product line. It enables her to offer high-quality, environmentally responsible pieces with a distinct, handcrafted touch. Smart Glass Jewelry
Smart Glass Jewelry caught the attention of national and even global players. One early break came through a cold call from someone who spotted her work on a stranger and wanted to place a large custom order. That led to a long-standing partnership with a major company, which granted her licensing rights to create jewelry from their iconic glass bottles. Not only did this elevate her visibility, it also validated her model. "Small-scale, mission-driven companies like us can collaborate with major brands without losing their soul," Plate affirms.
Plate's work, which now spans from jewelry to custom lighting and chandeliers , aligns with her values, especially her commitment to freedom, balance, and self-respect. From the beginning, she prioritized having time for herself: to travel, rest, and stay joyful. She never wanted to build a business so big it would own her. Plate has seen too many entrepreneurs burn out in pursuit of growth at all costs. For her, success is measured by how fully she's able to live her life.
The entrepreneur's advice to entrepreneurs is refreshing. "Anything is doable," she says. "I know because I've done it. And I've seen so many others do it in different ways, on different timelines. Start by imagining your ideal day, how you want to spend your time, how you want to feel, and then build your business around that. That should be your guide, not someone else's definition of success."
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'Into A Void': Young US College Graduates Face Employment Crisis
'Into A Void': Young US College Graduates Face Employment Crisis

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"You'd expect that the white collar positions would not be as exposed to cyclical downturns (as other jobs)." Job openings for professional and business services have declined by more than 40 percent since 2021, according to research authored by Martin, with tech sector jobs disproportionately impacted. "Part of that is a slower pace of hiring as they right-size after they hired at very high rates in 2022, but at the same time the sheer volume of decline also points to the impact of AI," he told AFP, signaling the potential of artificial intelligence technology to eliminate some entry-level roles. Gregory Daco, chief economist at EY-Parthenon, said slowing tech sector hiring as companies focus on holding on to their talent "disproportionately" affects recent graduates. The hiring slowdown is also a result of US President Donald Trump's far-reaching policy swings since taking office in January, said Daco. 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'Tipflation:' The growing pitfalls of proper tipping – DW – 07/05/2025
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DW

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'Tipflation:' The growing pitfalls of proper tipping – DW – 07/05/2025

Unwritten rules for tipping differ across the world. But a lot of these rules are being stretched to include more workers, and they aren't afraid to ask for 25%. What are shoppers, diners and package recipients to do? Frank Sinatra was known for giving serving staff crispy $100-bill tips. That was a long time ago when a hundred dollars really meant something. What are the rules for tipping today, and why are customers confused? Many people wouldn't think twice about tipping a waiter in a nice restaurant, the hairdresser, a good bartender or the porter carrying heavy luggage through a busy hotel. These are situations with clear, long-standing norms in many countries. But what about the barista at Starbucks? Or the person taking your order at a fast-food takeaway window? What about a self-service kiosk? Most historians agree that tipping started in medieval Europe with aristocrats handing out gratuities to servants or those who worked their land. By the 19th century, the idea was disappearing in Europe but had arrived in the US. Later, it was re-exported around the world. Today, people tip for any number of reasons: To feel better about themselves, to impress others, to help make up for paltry service-staff pay or because they are asked to. Tipping is primarily driven by motivations to help servers or reward good service, says Michael Lynn, a professor of services marketing at Cornell University in the United States, who studies tipping. Others tip to fulfill a perceived obligation to tip, Lynn told DW. Still others are more self-interested. These people tip to gain or maintain future preferential service or social approval, said Lynn, who is currently writing a book on the subject slated to be called "The Psychology of Tipping: Insights for Service Workers, Managers and Customers." Now new technology is changing how and where tips are expected. In the past, a few dollars were left on the restaurant table or small change was put in the tip jar next to the cash register. Increased card use, apps and touch-screen payment systems have added tipping options — and more confusion for customers. "We have seen an explosion in tip requests, though the tip amounts have not changed drastically," says Ismail Karabas, an associate professor of marketing at Kentucky's Murray State University. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video During the COVID-19 pandemic, many businesses moved further away from cash and switched to contactless and online payments, and the point-of-sales companies that provide these digital devices decided to include a tip request. "The tip request is already embedded in the process, so the businesses have to opt out of this option. Many did not, for various reasons, and then we started experiencing tip request inflation across the board," Karabas, who specializes in services marketing, tipping and advertising, told DW. When customers are presented with pre-calculated tips of 15%, 20% or 25% what should they do? Just hit one of the buttons and get it over with, take the time to add in their own amount or leave nothing while looking directly at the cashier? Customers often just choose a pre-set tip option instead of holding up the line. This gives tech designers a lot of influence over tipping. Lynn argues that the question of how the design of interfaces affects tipping is a "hot new area of research." "Increasing the ask size of tip options increases the amount given — even though it can decrease the proportion of people leaving a tips," he said. Designers have an incentive to make tipping the default option and make it harder to opt out of tipping. Anyone who wants to opt out is forced to fumble around or ask how to do it. "More tips mean better income for employees, but also for the tech designers because they charge a fee per transaction that goes through their systems," Karabas added. A survey by YouGov done in May 2023 in the US, UK, France, Germany, Denmark, Sweden, Spain and Italy showed that the overwhelming majority of restaurant tippers in these countries would tip 5-10% and not much more. The US was an outlier with two-thirds of tippers adding 15% or more. The survey also found that many Americans would leave a tip at a restaurant despite poor or terrible service. Another survey on American tipping culture by the Pew Research Center published in November 2023 looked into tipping and so-called tipflation in the US. The Pew report found that 72% of adults say tipping service workers is indeed expected more often than compared to five years ago. Additionally, only 34% of the adults polled said it is extremely or very easy to know when it is actually appropriate to tip. How to deal with this new tipping culture? First, know where you are. What is the local situation and how are staff paid. Are they earning a minimum wage where a tip is a gratuity on top? Or do they get a much smaller sub-minimum wage and therefore rely on tips to subsidize their take-home pay? In some places in the US, this sub-minimum wage for tipped workers can mean earning just $2.13 (€1.84) an hour. Knowing how much people earn can help when deciding if and how much of a tip to leave. Second, take time to understand the system. Once you know the local norms and wage situation, then you can deal with the actual tipping technology, like calculating what that 25% button really means in dollars and cents. 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US Hiring Beats Expectations In June Despite Tariff Worries
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Int'l Business Times

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