Latest news with #AirAsiaMOVE
GMA Network
a day ago
- Business
- GMA Network
AirAsia MOVE gets P6M fine for ‘excessive airfares'
Flights, accommodations, and rides booking platform AirAsia MOVE was slapped with a P6 million penalty after government officials flagged it over alleged 'excessive' one-way plane tickets. In a statement on Friday, the Department of Transportation (DOTr) said it welcomed the Civil Aeronautics Board's (CAB) 'swift action' in penalizing AirAsia MOVE 'after it posted excessive and unreasonable airfares on its booking platform.' 'The P6-million penalty imposed on AirAsia MOVE sends a clear message: the government will not tolerate any form of abuse to Filipino passengers,' the DOTr said. 'The DOTr will continue to protect the rights of the commuting public and to hold accountable those who violate established consumer protection regulations,' DOTR added. GMA News Online reached out to AirAsia MOVE for comment. The story will be updated once a response has been received. Previously, AirAsia MOVE chief executive officer Nadia Omer said it does not manually set or manipulate airfares, as it clarified that it is an online travel agency that displays flight inventory and pricing as provided by its authorized upstream suppliers. 'The discrepancies in fare displays for certain routes, including domestic flights operated by Philippine Airlines, were caused by temporary data synchronization issues with flight pricing partners,' she said. Omer also said that they have taken 'immediate steps' and brought up the matter with the third-party pricing provider for resolution and have since enhanced safeguards to prevent a repeat of the situation.. 'MOVE has been working closely with relevant authorities and is fully compliant with all regulatory requirements applicable to Online Travel Agencies (OTAs) operating in the Philippines,' she said. Transportation Secretary Vince Dizon earlier said he was seeking the filing of charges and closure of AirAsia MOVE, citing Leyte Representative Richard Gomez's report that the lawmaker and his wife bought two one-way tickets from Tacloban to Manila for P77,704 through the Malaysia-based booking platform. Dizon also said that airline firm AirAsia does not have anything to do with the platform. 'They're affiliated but I don't think AirAsia, in fairness to AirAsia Philippines, no, the airline… I don't think they have anything to do with this,' Dizon said. The controversial flight rates came to light amid the ongoing repair of the San Juanico Bridge, which disrupted movement in the Eastern Visayas causing passenger and cargo fares to spike. —VAL, GMA Integrated News
Hype Malaysia
5 days ago
- Business
- Hype Malaysia
AirAsia Debuts Gold Livery To Celebrate 16th Skytrax Win As World's Best Low-Cost Airline
Gold for the GOAT! AirAsia has unveiled striking gold aircraft livery in celebration of its 16th consecutive win as the World's Best Low-Cost Airline at the recent 2025 Skytrax World Airline Awards. The exclusive golden tribute is also to mark the close to one billion guests who have placed their trust in AirAsia since 2001. This custom livery, themed 'Still Winning, Still Gold', symbolises the strength, durability and resilience of gold, a fitting tribute to the airline's consecutive wins. AirAsia's red and white livery has long stood out in the skies. Now, with this golden edition, the airline marks a new chapter, one built on resilience, consistency, and world-class service that remains affordable for all. The cabin interior has also been enhanced with elegant gold accents to elevate the inflight experience. To commemorate this golden achievement, AirAsia launched a special celebratory campaign, featuring great value fares daily along with a Golden Hour Sale from 4pm to 7pm, for 16 consecutive days. Travellers can snap up promotional fares* across the airline's entire network, including exciting destinations such as Johor Bahru, Kota Kinabalu, Da Lat, Krabi, Jaipur, and many more from now to 3rd July 2025, for travel between 2nd July 2025 and 31st March 2026 on the AirAsia MOVE app or *The promotional fares include passenger service charges, regulatory service charges, fuel surcharges, and other applicable fees. Valid for selected flights only. Promotion is only valid during initial flight booking via AirAsia MOVE, and is subject to availability. Golden Hour Sale applicable for selected destinations only. Other terms and conditions apply. What's your Reaction? +1 0 +1 0 +1 0 +1 0 +1 0 +1 0
Sinar Daily
18-06-2025
- Sinar Daily
AirAsia cancels, reschedules flights following Mount Lewotobi eruption
AirAsia guests travelling to/from the affected destinations are encouraged to check their latest flight status on the AirAsia MOVE app and email notifications regarding any changes or updates. 18 Jun 2025 04:10pm Passengers look at electronic boards displaying cancelled flights after the nearby Mount Lewotobi Laki-Laki volcano catapulted an ash tower miles into the sky, at the Ngurah Rai International Airport in Tuban near Denpasar. Photo by Sonny Tumbelaka/AFP KUALA LUMPUR - AirAsia Group Bhd has announced flight disruptions to and from Bali, Lombok and Labuan Bajo following the eruption of Mount Lewotobi in Indonesia's East Nusa Tenggara region. In a statement today, the airline said the flights operated by AirAsia Malaysia (AK), AirAsia Indonesia (QZ) and AirAsia X Malaysia (D7) have been cancelled or rescheduled since today. Villagers watch the eruption of Mount Lewotobi Laki-Laki as seen from Talibura village in Sikka, East Nusa Tenggara, on June 17, 2025. Photo by AFP "The weather event remains fluid, and AirAsia guests travelling to/from the affected destinations are encouraged to check their latest flight status on the AirAsia MOVE app and email notifications regarding any changes or updates. "AirAsia is committed to assisting its guests during this time, and it has notified all affected guests via email and Short Message Service (SMS) on their flight status and recovery options," it said. In the meantime, AirAsia said it will continue to monitor Mount Lewotobi volcanic activity and will update its travel advisory with the resumption of normal operations. "The airline is working to ensure that guests can resume their journeys safely on the next available flight," it added. - BERNAMA More Like This
Hype Malaysia
03-06-2025
- Business
- Hype Malaysia
AirAsia Denies Manipulating Flight Prices In The Philippines Via Its MOVE App
The AirAsia MOVE app was created to help simplify the travel and booking process. However, the app recently received heat from the Philippine government for allegedly inflating flight prices. According to news reports, the Philippine Ministry of Transportation has ordered the takedown of the AirAsia MOVE website following complaints that it illegally inflated airfares for its flights. One complaint alleged that the digital platform charged 77,000 pesos (approximately RM5,880) for a one-way ticket from Manila to Tacloban City via Philippine Airlines, almost three times the price quoted when directly booking from the airline's website. The cease-and-desist order was issued by the Philippine Civil Aeronautics Board, which sets price ceilings for airfares in the country. The aviation agency claimed that AirAsia MOVE hiked ticket prices following the increase in transportation demand to Tacloban City due to the closure of a key bridge. The authorities may also file a case for 'criminal economic sabotage' against the digital platform. Capital A Berhad and AirAsia MOVE have since issued a statement denying the allegations that they had manipulated airfares. In the statement, the company clarified that the app 'displays flight inventory and pricing data as provided by its authorised upstream suppliers, including third-party aggregators and Global Distribution Systems (GDS)'. Capital A said the discrepancies in airfares were caused by temporary data synchronisation issues with flight pricing partners. It also clarified that the technical discrepancy affected other booking platforms, including Agoda and Traveloka. However, the company said it took immediate steps to correct the pricing after identifying the problems in airfares. It also brought the matter up with the third-party pricing provider for immediate resolution and has taken steps to prevent any future recurrence. There is no news on whether the cease-and-desist order has been lifted. However, Capital A said it's working closely with the relevant authorities and will remain fully compliant with all regulatory requirements set by the Philippine government. What are your thoughts on this? Sources: Straits Times, AirAsia Newsroom What's your Reaction? +1 0 +1 0 +1 0 +1 0 +1 0 +1 0
Free Malaysia Today
02-06-2025
- Business
- Free Malaysia Today
AirAsia MOVE denies manipulating airfares, blames 3rd-party glitch
AirAsia MOVE is owned by Capital A Bhd, which also owns budget carrier AirAsia. (EPA Images pic) PETALING JAYA : AirAsia's online travel booking platform has denied setting or manipulating airfares after the Philippines ordered the website to stop operating in the country over price discrepancies. AirAsia MOVE said the platform only displayed flight inventory and prices provided by authorised upstream suppliers, adding that this included third-party aggregators and global distribution systems. 'The discrepancies in fare displays for certain routes, including domestic flights operated by Philippine Airlines, were caused by temporary data synchronisation issues with flight pricing partners. 'This technical discrepancy caused by the third-party provider is not isolated to MOVE as it also affected other booking platforms across the industry, including Agoda, and Traveloka. 'Upon identifying the issue, MOVE took immediate steps and brought up the matter with the third-party pricing provider for immediate resolution. 'MOVE also took steps to further enhance safeguards to prevent any future recurrence,' it said in a statement. It said it was working closely with the Philippine authorities and maintained that it was fully compliant with all regulatory requirements. 'MOVE welcomes the opportunity to proactively engage with relevant authorities to provide clarity on the issue and asks for due process to take its course for the benefit of all passengers booked via the platform.' Earlier, Philippine transportation secretary Vince Dizon said AirAsia MOVE's website was taken down following a cease-and-desist order by the Civil Aeronautics Board. This followed complaints that the platform was charging high airfares illegally. Dizon said the authorities will also file a 'criminal economic sabotage' case against AirAsia Move. The platform had reportedly charged 77,000 pesos, or about RM5,880, for a one-way Philippine Airlines flight from Manila to Tacloban City, which was triple the price quoted when directly booking with the airline.
