Latest news with #Aspect
Yahoo
17-06-2025
- Business
- Yahoo
Enterprise Workforce Management Market Analysis Report 2025: Discover Trends in Cloud Adoption and Remote Work Management, and Learn How WFM Solutions Boost Employee Engagement
Explore the evolving Workforce Management (WFM) market in our comprehensive report. and improve CX. Benefit from detailed reviews of key vendors like Aspect, Calabrio, and NICE. Dublin, June 17, 2025 (GLOBE NEWSWIRE) -- The "2025 Workforce Management for the Enterprise" report has been added to offering. This report provides an in-depth analysis of this mature yet evolving market whose continued projected growth is attributable to factors such as increasing adoption of cloud-based solutions, growing demand for remote work management, and the need for productivity improvements and operational efficiency across verticals. A reawakening and transforming sector It's a tremendously opportunistic time in which WFM solutions are now being used to build employee engagement in contact centers instead of being leveraged to boost productivity, as has traditionally been the case. The market is undergoing a transformation now that companies realize that doing business as usual in their contact centers is not enabling them to achieve their goal of improving the customer experience (CX) while reducing operating costs. It's interesting that the WFM segment's reawakening follows closely on the heels of the self-service revolution. As more organizations come to accept that even the best self-service applications are not going to eliminate the need for human agents in contact centers (or employees in enterprises), having tools to retain these vital resources and reduce onboarding costs becomes more important. Detailed and comprehensive coverage The report examines the WFM market, competitive landscape, technology, products, functional capabilities, and the business, servicing, and market trends driving adoption and innovation. The report also analyzes WFM market activity and provides five-year market projections. It features five vendors that offer WFM solutions addressing the resource management needs of today's complex contact center environments: Aspect, Assembled, Calabrio, NICE, and Verint Systems. Bright Pattern is covered at a higher level. The right RFP Q&As to identify the best WFM selection for your organization The report includes detailed side-by-side comparative analyses of 175+ RFP questions and vendor responses to enable end-users seeking a WFM solution to easily compare the most important features for their contact center's success. (Vendor responses have been carefully reviewed and vetted by a team of leading contact center technology and operations experts during in-depth live product demonstrations.) The report's side-by-side comparative analyses provide a wide range of information about the featured solutions' capabilities, including: Omnichannel Forecasting Long-Term Strategic Planning Hiring Management Workspace Allocation Omnichannel Scheduling Agent Self-Service Multinational and Union Requirements Real-Time Adaptive Intraday Management Real-Time Adherence Contact Center and Agent Performance Management Gamification eLearning/Meeting Management Back Office/Branch Key Topics Covered: 1. Executive Summary 2. Introduction 3. Research Methodology3.1 Report Participation Criteria 4. Workforce Management Defined4.1 WFM Product Overview 5. WFM Trends and Challenges5.1 WFM Trends5.2 WFM Challenges 6. WFM Market Innovation6.1 New Features6.2 Emerging Capabilities 7. Art, Science, and AI: Redefining What's Possible in WFM 8. Forward Thinking: Contact Center Forecasting and Strategic Planning for Resource and Capacity Management8.1 Omnichannel WFM Operational Requirements and CX Management8.2 Omnichannel Forecasting8.3 Long-Term Strategic Planning8.4 Hiring Management8.5 Workspace Allocation 9. A Modern Approach to Scheduling9.1 Omnichannel and Multi-Skill Scheduling9.2 Agent Self-Service9.3 Global and Union Requirements 10. Navigating the Unexpected: Tackling Intraday Challenges with Real-Time Solutions10.1 Real-Time Adaptive Intraday Management10.2 Real-Time Adherence10.3 Contact Center and Agent Performance Management10.4 Gamification10.5 eLearning/Meeting Management 11. Back-Office/Branch WFM 12. Workforce Management Market Activity12.1 Validating Market Numbers12.2 WFM Market Share Analysis 13. WFM Adoption Rate 14. Workforce Management Projections 15. Workforce Management Competitive Landscape15.1 Company Snapshot 16. Pricing16.1 Cloud-Based Pricing 17. Company Reports17.1 Aspect17.2 Assembled17.3 Bright Pattern, Inc.17.4 Calabrio17.5 NICE17.6 Verint Systems For more information about this report visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. CONTACT: CONTACT: Laura Wood,Senior Press Manager press@ For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900Error al recuperar los datos Inicia sesión para acceder a tu cartera de valores Error al recuperar los datos Error al recuperar los datos Error al recuperar los datos Error al recuperar los datos
West Australian
28-04-2025
- West Australian
More than just cosmetic, top luxury skincare kits
SKIN CARE EVERYWHERE + Look anywhere and Aspects Luxe Travel Kit is top of the pile. For about $79 online, the kit may be small in size, but promised to be big on results, including 'everything your skin needs to achieve a luminous glow'. It features Aspect Hero products designed to make sure skin health isn't compromised when you travel. The kit includes, Extreme C 7ml and Extreme B 7ml (extreme vitamin formulas), Purastat 5 7ml (exfoliating cleansing formula), Lip Perfecting Mask 12ml and Phytostat 12ml, Aspect's bestselling moisturiser which is infused with 'advanced peptides' and natural plant-based oils and antioxidants. + Big W's Ultimate Luxe Travel Set Value Pack is careful to stay under the liquid limits most airports have in place. For $99, it includes three 100ml Emilee Hembrow products — a Detox Me Shampoo, Damage Repair Universal Treatment Shampoo, Damage Repair Universal Treatment Masque. Emilee was born and raised on Queensland's Gold Coast and is a beauty influencer with more than a million Instagram followers. She and sister Amy own the skin clinic SSKIN in Bundall. The Big W pack also has a 100ml Gel Cleansing Facial Wash, 100ml Argan Body Wash in Lemon Blossom and 60ml Leave-in Conditioning Spray.
