Latest news with #CodeofProfessionalConduct
Arab Times
25-06-2025
- Politics
- Arab Times
Bid to combat corruption, promote good governance
KUWAIT CITY, June 25: Assistant Secretary General for Prevention at Kuwait Anti-Corruption Authority (Nazaha) Eng. Abrar Al-Hamad has underscored the importance of activating job codes as a requirement of the United Nations Convention Against Corruption (UNCAC). Al-Hamad made the statement at the opening of the introductory workshops for the 'Adaa' initiative, held by Nazaha for the third consecutive year, with 118 participants from 27 government agencies. According to Al-Hamad, 'Adaa' is an initiative that aligns with the strategy of Kuwait to enhance integrity, combat corruption and promote good governance. Meanwhile, Yasmine Al-Sharhan -- Civil Society Cooperation Monitor at Nazaha and Director of 'Adaa' initiative to implement codes of conduct in the public sector -- talked about the general objectives and the implementation mechanism for various phases of the project. She pointed out that the code of conduct is an essential tool in promoting integrity and transparency, ensuring a fair work environment that consolidates the principles of accountability and equal opportunities, and preventing the risks of corruption, as stipulated in Chapter II of the UNCAC. She revealed that the initiative has benefited more than 24,000 employees since its launch, indicating the number of entities joining the 'Adaa has reached 27, including five entities at the gold level, eight at the silver level, and 14 entities at the bronze level. She added that the project requirements include administrative, institutional awareness, training and development, and measuring behavior and impact. On the other hand, Awareness and Education Supervisor at Nazaha Dr. Hassan Al-Sabbagha stated that 'Adaa' aims to raise awareness on the Code of Professional Conduct, in cooperation with the Civil Service Commission. He added the initiative focuses on achieving three basic levels: bronze, silver and gold. He disclosed that the educational workshops included in the project are considered a roadmap for the entities joining 'Adaa', so that they have an action plan to follow in the current year to fully implement the project.
ITV News
30-05-2025
- Health
- ITV News
Wary of making a complaint against your vet ? Here's how to escalate concerns
animals Vet Pet owners feel the odds are "stacked against them" when raising concerns against vets, leaving many put off filing complaints, according to a leading consumer group. New research by Which? found that more than a third of owners did not raise concerns, because they did not want to fall out with their vet, while 16% did not know how to complain. It also showed that more than 50% of pet owners consider the price of vet care was excessive, despite just less than a quarter saying they have issues with the quality of care. How can pet owners escalate complaints? ITV News explains. Are pet owners protected under the law? According to Lisa Webb, a legal expert at Which?, pet owners are protected under the law. If a vet has acted negligently, pet owners can seek compensation or damages from the veterinary practice, Webb said. Under the Consumer Rights Act, vets have a duty to provide a 'service with reasonable care and skills', according to Which? They are also expected to be open and honest about fees under the Royal College of Veterinary Surgeons Code of Professional Conduct. What can you do if you are unhappy with the service provided? If you are unhappy with the service provided, Which? says you can either complain to the practice directly or request a remedy under the Consumer Rights Act. This could include redoing part or all of the service at no extra cost, or agreeing to a price reduction or refund. How can you complain to the practice? Which? advises that customers should first speak to the practice about their complaint. If this does not resolve the issue, customers can then ask the veterinary practice for its complaints procedure. Each practice will its own way of handling complaints. The practice must provide the complaints handling policy, their regulator and their insurer's details when asked, Which? says. What if the complaint still isn't resolved? You can escalate your complaint further by seeking help from the Veterinary Client Mediation Service (VCMS). Which? says they can help if you are seeking: An apology A refund Corrective or further treatment A payment of goodwill As this is a voluntary service, the vet must agree to the VCMS' involvement, according to Which? You can also complain to the Royal College of Veterinary Surgeons. They deal with the most serious complaints including very poor professional performance, criminal convictions and fraud or dishonesty, Which? says.
Saba Yemen
28-05-2025
- General
- Saba Yemen
Training Workshop on Code of Professional Conduct
Sana'a (Saba) – A training workshop on the Code of Professional Conduct began in the capital, organized by the Secretariat's Development Research and Training and Human Resources Departments. The two-day workshop aims to train 35 participants, including human resources directors from the capital's directorates and directors of sector and directorate deputy offices, on behavioral, ethical, and professional principles and values to advance administrative work and enhance performance. Whatsapp Telegram Email Print
Saba Yemen
20-04-2025
- Business
- Saba Yemen
Economy Ministry's code of conduct team outlines future work plan
Sana'a - Saba: The Code of Professional Conduct Team at the Ministry of Economy, Industry, and Investment has approved its work program for the upcoming period, focusing on media, social, humanitarian, and training aspects. During a meeting held on Sunday, chaired by team leader at the Ministry of Industry Taher Haidar, the team discussed the outcomes of a three-month training program that involved over 400 ministry employees and staff. The program included theoretical lectures and practical applications of the Code of Professional Conduct's rules, values, and ethical principles aimed at improving institutional performance, enhancing administrative work, and fostering development. The meeting also reviewed the principles, values, and ethical and professional standards embedded within the training program, which are rooted in the "faith identity" and religious and national duty. During the session, Haidar emphasized that the application of the Code of Conduct is the responsibility of everyone in their professional roles and daily lives. He commended the efforts of the Code of Professional Conduct Team, which he noted have contributed to significant achievements in this area. Whatsapp Telegram Email Print
Arab Times
19-02-2025
- Politics
- Arab Times
‘Check and balance crucial for better public sector services'
KUWAIT CITY, Feb 19: Kuwait Anti-Corruption Authority (Nazaha) Director Abdulaziz Al-Ibrahim has stressed that 'anticorruption efforts are not limited to a specific entity; as they are part of a participatory process in which each entity plays its role as per its ethical, professional and national responsibilities, and under a vision for a just society free of corruption, where ethical practices are supported and public trust is of utmost importance.' Al-Ibrahim made the statement in the Second Adaa Conference on the Code of Professional Conduct held Tuesday at the Nazaha Theater with Civil Service Commission (CSC) Chairman Dr. Issam Al-Rubaian and many State officials in attendance. He said the conference activates the initiatives of the national strategy to enhance integrity and combat corruption. He revealed the 'Adaa' project is based on the Code of Professional Conduct issued by the CSC as a reference for the rules of professional conduct that the program aims to develop, indicating it is an important step to improve the quality and integrity of public sector services. He added the conference documents the conclusion of a phase of the project after 14 participating entities completed the requirements of the second phase, coinciding with the success in reaching more than 25,000 employees. He explained that the project was designed to assess the extent of commitment to the Code of Conduct for employees and classify public sector entities into four levels of accreditation: bronze, silver, gold and diamond, according to a system characterized by gradation. He then emphasized the belief of Nazaha and its partners in the necessity of raising awareness on the risks of corruption and ways to prevent it. On the other hand, Al-Rubaian clarified that the Code of Conduct is not just a regulatory document, as it is rather an ethical and professional charter that reflects the values of distinguished institutional performance. He asserted that 'the partnership between CSC and Nazaha is the cornerstone in building an integrated system to improve professional behavior, consolidate the principles of corporate governance, and confront everything that violates the principles of integrity and transparency. Combating corruption is not limited to control procedures, as it begins with awareness and qualification, as well as consolidating the culture of responsibility and accountability within the government work environment.' He stressed that activating the code requires serious cooperation between all government agencies and involving employees in understanding their responsibilities and rights through intensified training programs and continuous awareness.
