Latest news with #DGCAIndia
India Today
07-07-2025
- General
- India Today
Man slams Air India for asking wheelchair-bound mother, 80, to deboard via stairs
A Doha-based man alleged that his 80-year-old wheelchair-bound mother was asked to deboard an Air India flight at Delhi airport using stairs. The incident has sparked outrage on social a now-viral post on X, Shadab Khan wrote, 'My 80-year-old wheelchair-bound mother took a flight from DOH-DEL, Air India IC2284. The ground staff is telling her to deboard the aircraft by these stairs as they do not have any facility to get her off the flight. She is in the aircraft for 20 minutes. @DGCAIndia shameful.'advertisementKhan also shared a picture of the stairs attached to the plane, showing the difficult exit route. Take a look at the post here:In a follow-up post, Khan explained the situation further. 'You see the wheelchair and the bus? Yeah those are for her. But she has to get off the aircraft to get them. She is the only passenger left in the aircraft.'Reacting to the post, Air India said, 'Dear Mr. Khan, we hear you. Please help us with your mother's booking details (6-digit alphanumeric PNR / 13-digit e-ticket number starting with 098) via DM, for us to look into it.'When another user asked if he had booked a wheelchair service in advance, Khan replied, 'It was booked. She got a wheelchair and assistance at @HIAQatar and the airline knew that they're carrying a wheelchair-bound passenger. That's the reason they have a wheelchair for her on the ground. But the catch is, 'come get it if you can.''The incident has triggered sharp reactions online.'That's negligence and cruel. A wheelchair-needing passenger would need assistance to deplane. When a wheelchair was provided at Doha airport and a wheelchair was booked beforehand, the airline staff should have arranged it at Delhi airport. Shameful service and abominable treatment of an elderly lady,' a user wrote, 'This is so ridiculous. My 83-year-old mum travels back and forth and in 30 years never used Air India. Fortunately, we have a one-stop flight from Germany.'At the time of writing, neither Air India nor Delhi airport authorities have issued a detailed statement on the matter.- Ends
Russia Today
12-06-2025
- General
- Russia Today
Air India plane crashes with 242 passengers reportedly on board (VIDEOS)
Breaking and horrific :- @AirIndia flight AI-171 on @Boeing 787 to @Gatwick_Airport has crashed in a residential area in Ahmedabad - Flight took off at 138 pm and had 242 passengers besides crew- @DGCAIndia has dispatched a teamThoughts with everyone there 🙏 TO FOLLOW
India Today
02-06-2025
- India Today
Goa woman slams IndiGo for no response over her damaged luggage
A Goa-based woman called out IndiGo after her checked-in baggage allegedly arrived damaged, and the airline, she claimed, barely responded despite repeated a now-viral post on LinkedIn, Vaishali Sharma said her experience on IndiGo flight 6E-2195 from Goa to Delhi on May 25 ended with more than just a her strongly worded post that has since gone viral, she accused the airline of poor grievance handling after receiving her luggage in a damaged According to her, she immediately raised the issue upon arrival in Delhi, submitted photos, and followed up over calls and emails. She said she was assured of a resolution within three days. But nothing came of it.'What followed was a string of calls from various numbers, each assuring me, 'We'll resolve it, don't worry.' It's now well past that, and I've received no written response, no compensation, and no accountability,' she the airline out for its silence, she added, 'This is no longer about a damaged bag. It's about respect—for passengers, and for the trust we place in a brand long after landing.'In her post, she also tagged IndiGo's CEO Pieter Elbers, DGCA India and other aviation authorities, hoping her complaint would reach someone who could uphold the values IndiGo claimed to stand still waiting for a resolution, and more importantly, a response that reflects the integrity passengers deserve,' Vaishali said as she concluded her a look at the post here:Reacting to the post, IndiGo said, 'Ms Sharma, we sincerely regret to know this. Kindly allow us some time, while we are getting this checked. ~Team IndiGo.'Vaishali, meanwhile, said in response to IndiGo's comment that she is still waiting for some resolution.
