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A cooling corporate climate? Survey sees biz travel slowing
A cooling corporate climate? Survey sees biz travel slowing

Travel Weekly

time3 days ago

  • Business
  • Travel Weekly

A cooling corporate climate? Survey sees biz travel slowing

Citing the impact of tariffs, economic uncertainty and geopolitics, many corporate travel stakeholders are anticipating that business travel's rocky recovery is about to get worse. New data from the Global Business Travel Association (GBTA) suggests the industry is anticipating a slowdown. The group's July outlook poll, which surveyed 950 corporate travel managers, suppliers, travel management companies and other stakeholders across 45 countries in mid-June, showed that optimism within the sector had plummeted from 67% in late 2024 to just 28% by this summer. The deteriorating outlook was especially pronounced among suppliers: While 37% expected revenue drops in April, that figure had jumped to 48% in the latest survey. Hotel suppliers are especially pessimistic, with 58% anticipating revenue decreases averaging 17%. Jan Freitag, senior vice president of lodging insights for STR and the national director of hospitality analytics for CoStar Group, pointed to recent STR hotel data supporting these concerns. Jan Freitag "If you look at the weekday U.S. occupancy percent change for the last four months, that has been negative," he said. "So, in March, April, May and June, weekday occupancy has declined compared to 2024. And that weekday occupancy softness is, to me, already a sign that all is not well in the business segment." Related story: CWT projects travel costs to moderate in 2026 The uncertainty stems largely from what Freitag described as the "tariff on-again, off-again, on-again, off-again" environment, which he said has infused uncertainty into the global macroeconomic picture, causing some companies to take a "wait-and-see approach" as it relates to corporate transient travel decisions. He also noted that for the first six months of this year, group occupancy had declined. Despite the headwinds, the GBTA's comprehensive Business Travel Index still projects global business travel spend will grow 7%, to $1.57 trillion, in 2025, though this represents a deceleration from previous forecasts. Companies shift gears TMCs are reporting similarly sluggish spending patterns. At the GBTA's annual convention last week in Denver, Gabe Rizzi, president of the TMC Altour, said business is essentially flat year over year to date, which is well below the company's double-digit growth plan. Business with government contractors and some manufacturing sectors are down double digits, he added, and government IT sectors are off approximately 25%. In light of the anemic corporate travel environment, Rizzi said the company is focusing sharply on new client recruitment, including working toward leveraging partnerships announced in April with Kayak for Business and Blockskye. "Corporate travel is like a canary in the coal mine," Rizzi said. "Whenever there is uncertainty in the geopolitical sphere, everyone takes a wait-and-see approach." American Express reported that travel and entertainment spending by its commercial customers grew just 1% year over year in the second quarter, down from 2% growth in the first quarter. The company attributed the slowdown to "softer airline and lodging spend." Airlines, however, represented a bright spot amid the overall pessimism, with only 39% expecting revenue declines this year, according to the GBTA survey. During Q2 earnings calls this month, Delta said corporate sales were up low single digits year over year in June, while United Airlines reported even stronger momentum. United CEO Scott Kirby said that while business demand "is not all the way back," demand "has certainly inflected in a positive direction." Still, this optimism does not extend across all industries. Sectors with significant exposure to tariffs, such as car manufacturing, are likely to be "disproportionately impacted," Freitag said, and may decrease their corporate travel spend. Suzanne Neufang Suzanne Neufang, the GBTA's CEO, echoed that sentiment. "Manufacturing, it goes without saying, I think is the most at risk because of the disruption that's happening," she said. "But we don't quite know which way it's going to go right now." Visa worries Beyond the tariff impact, U.S. government policy has been cited as a factor causing companies to increasingly modify their meetings strategies. The GBTA poll shows rising numbers of organizations have canceled their U.S.-based meetings, relocated events outside the U.S. or shifted to virtual formats since April, with 20% of organizations reporting that they've canceled sending employees to U.S.-based events, up from 10% earlier this spring. "And it wasn't just non-U.S. companies responding that way," Neufang said "It was also companies who are based in the U.S. who are changing their meeting locations, and that could be for visa reasons, because certain employee bases are still having a tough time getting visas to travel into the U.S., from a fast turnaround perspective." The survey also found that one in five travel buyers globally said employees have declined U.S.-based business trips due to concerns related to U.S. government actions, and more than one-third of global respondents reported that they personally know someone whose travel has been affected by U.S. policy changes, up from 23% in April. _______________________________ Robert Silk contributed to this report.

GBTA Foundation Assists And Empowers Women In Hospitality
GBTA Foundation Assists And Empowers Women In Hospitality

Forbes

time23-07-2025

  • Business
  • Forbes

GBTA Foundation Assists And Empowers Women In Hospitality

Women are trailblazing new paths for others in hospitality. GBTA GBTA Foundation, the non-profit, purpose-driven arm of the Global Business Travel Association, is an influential business travel and meetings trade organization that serves over 8,500 members and stakeholders across six continents for the $1.48 trillion industry. Beverly Heinritz, Senior Director, Foundation Programs, GBTA Foundation. GBTA Leadership development programs are essential and the numbers tell a clear story. A survey the GBTA Foundation conducted about the challenges and opportunities women face as professionals working in the business travel industry found that even though women make up the majority of professionals on both the corporate travel manager and supplier sides, this representation is strongest at mid-management levels and significant gender disparities remain in the most senior executive roles. In fact, according to the survey respondents, only 39% of vice presidents or executives at travel supplier and travel management companies are women, compared to their higher representation at director levels, where they hold 66% of the roles. Clearly the talent is there, but the upward mobility isn't. Programs like GBTA WINiT that build leadership skills and networks are how we address that drop-off and help women reach the leadership levels they're more than qualified to occupy. Programs can also offer inspiration and validation. A pivotal moment for me, both personally and professionally, was when I participated in a mentorship program earlier in my career. It wasn't just a professional growth opportunity—it made me feel seen. It signaled that my company recognized my potential and was willing to invest in it. That moment created a sense of forward motion, and that momentum carried me through challenges, transitions and future leadership roles. These types of programs offer that same spark to thousands of women. In hospitality, where women often dominate customer-facing and operational roles, we need to ensure leadership development happens early and consistently—not only once someone is already progressing within their career path, but well before that. Otherwise, we risk losing highly capable women at the exact point they're ready to lead. This dynamic is one of several that informed the creation of GBTA WINiT's Path to Parity—a 10-year plan to achieve 50/50 gender representation in leadership roles across the business travel industry by 2035. The initiative draws on mentorship, research, community engagement and allyship to address the gender gap with clear targets and sustained momentum. It's a coordinated effort to develop women leaders personally but also systematically, globally and measurably. CEO Panel from the WINiT Summit 2024. GBTA How can women break through the "glass ceiling" within the industry? Breaking through comes down to three things: visibility, advocacy and readiness. Women are doing the work, but the challenge is making sure they're seen, supported and considered for the roles they've earned. Mentorship is the first step, but sponsorship is the game-changer. Mentors offer guidance and perspective; sponsors use their influence. When a sponsor says in a meeting, 'She's ready for this role,' that changes everything. It positions women not just as capable, but as top-of-mind for critical opportunities. These relationships often shift careers. Visibility matters just as much. One of the reasons we host our annual WINiT Summit and Gala , where we honor the Top 50 Women in Travel and Pinnacle Awards, is to ignite industry dialogue, promote learning and empowerment and highlight the impact women are making in this industry. These events and recognitions open doors to serving on boards, panels, advisory roles and promotions. We've heard directly from past honorees: their visibility at the Summit and through these awards have unequivocally led to career advancement. We also need to examine the cultures within our companies. For years, many women advanced by adapting to male-dominated leadership models and behaviors. But that's changing. Today's workforce values empathy, adaptability and authenticity—traits women have long brought to leadership but weren't always encouraged to use. We're now in an environment where those qualities are not only accepted but expected. I'll never forget a moment during one of our WINiT summits: a male ally in one of our sessions shared how attending had changed his perspective. It was the first time he'd been in a professional setting where he was in the gender minority. It shifted how he saw inclusion, and that awareness shaped how he led, ran meetings and created safe spaces for others to be seen. The saying 'it takes a village' really is true here: women don't break the ceiling alone—they do it with networks, champions and organizations that are truly committed to equity. Participants were prompted to identify their 'superpower.' GBTA How does WINiT specifically help women advance in their careers? WINiT supports women through mentorship, leadership development, global community-building, and recognition. These programs are designed to scale and deliver impact. Today, we support more than 2,000 active mentees and train over 1,000 women each year through our leadership offerings. This endeavor is core to our work, designed to reach women at various points in their careers, and has grown significantly in the last three years. Our mentorship model puts the mentee in the driver's seat. They set their own goals, manage the relationship, and guide the pace. That ownership builds confidence and reinforces core leadership behaviors. It also prepares them for the real-world dynamics of managing up and navigating influence. We've expanded our reach globally, with WINiT members in Canada, Mexico, Europe, and across the Asia Pacific region. Regardless of geography, the need is consistent: women want connection, coaching, and community. And through WINiT, they find all three. Recognition is another critical lever. Through our annual awards programs, we elevate voices that deserve to be seen and celebrated. These stories inspire others while putting high-potential women on the radar of industry leaders and decision-makers. We also work with organizations to embed equity at the system level. We encourage alignment with frameworks like the UN Women's Empowerment Principles , and we're seeing uptake. Some of the largest companies in travel are now signatories, aligning their internal strategies with the global movement we're driving. A Superpower Exchange Session at WINiT Summit 2024. GBTA What skills can be taught through these programs? Our programs focus on strategic leadership, effective communication and personal growth, the core skill sets that set strong leaders apart. They're often called 'soft skills,' but we treat them as essential to executive readiness. One of the most requested topics is personal branding. Women want to refine how they show up, communicate their value, and advocate for leadership roles. These aren't vanity exercises. They're central to visibility and influence, two things every leader needs. Resilience is another major theme. In a recent session, we broke down resilience into traits like confidence and composure and discussed how to build those deliberately over time. Communication is foundational. In hospitality, you're constantly navigating multiple stakeholders: clients, internal teams, leadership and vendors. We train women to tailor messaging, negotiate, and influence across all those groups with clarity and confidence. We also emphasize leadership habits: how to effectively delegate, how to prioritize with limited time, how to set strategic goals. And perhaps most importantly, we make space for meaningful connections. Community isn't just a bonus—it's a leadership behavior. One of our panelists put it best at a recent summit: when she's overwhelmed, she doesn't power through alone. She reconnects with people who give her energy and perspective. That's strategic, not soft. We've also expanded into emerging areas—adaptive leadership, managing burnout, and leading through change. These are the tools leaders need right now, not just in theory, but in practice. Event hosts Patricia Huska, Shawn Cole and Laura Smith. GBTA How can these programs address the gender gap? They do it by targeting the critical inflection point where the gender gap becomes most visible: the transition from director to executive roles. Anecdotally and through our research, we've seen that the industry workforce isn't missing women, but the executive suite is. Our Path to Parity strategy addresses this systematically. It's built around five key focus areas: inspire change, shape future leaders, engage every level, motivate change, and recognize achievement. Each one has a roadmap and a metric. We've made real progress already. We now train over 1,000 women annually, support a growing base of 2,000 mentees, and engage a global community of more than 10,000 professionals. Those numbers aren't just markers of growth; they represent a shift in what's possible. Our recent How Women are Shaping the Future of Business Travel survey of over 600 global business professionals found that even though women are well-represented in mid-management roles, there are still significant gender disparities at the most senior executive levels. This indicates there is still room for significant improvement as the impact of women in the industry continues to evolve. Recognition also plays a role in steering corporate engagement. Celebrating women who make our industry better shines a spotlight on their achievements that lead to new opportunities, board seats, and decision-making influence. And representation, as we know, creates a multiplier effect. When women see others lead, they believe they can too. We also push for accountability at the company level. Through the UN Women's Empowerment Principles, we're helping organizations make public, measurable commitments. The gender gap won't close with good intentions alone. It takes programs that address real barriers, use real data, and operate at scale. It takes companies willing to commit. And it takes leadership from across the business travel ecosystem—individuals, teams, and institutions—working together over time. This is a long-term movement, and we're building it to last. MORE FROM FORBES Forbes How To Best Experience The Great American Road Trip By Roger Sands Forbes The Uber-Rich Are Flocking To This Small Mountain Town By Roger Sands

Businesses are cautiously spending on corporate travel as trade uncertainty looms
Businesses are cautiously spending on corporate travel as trade uncertainty looms

NBC News

time22-07-2025

  • Business
  • NBC News

Businesses are cautiously spending on corporate travel as trade uncertainty looms

Corporations are continuing to spend on business travel, but are being strategic about how they allocate those dollars amid ongoing trade uncertainties, according to new reports from the travel and expense platform Navan and the Global Business Travel Association. Corporate travel spending activity increased 15% year over year in the second quarter of 2025, according to a business travel index published Tuesday from Navan. Navan's index, backed by Nasdaq, is derived from millions of corporate business transactions on its platform. It examines the amount spent and number of transactions relating to airline travel, hotel reservations and expense transactions from corporate cards. Amy Butte, Navan's CFO, said during an interview that from talking with other chief financial officers over the past few months, she never got the sense that corporate leaders would stop spending on business travel altogether. Instead, they are in 'wait and see' mode. 'If you're making choices about where you're being cautious, we're not seeing people be cautious in the area of relationship building, either with their customers or with their teammates. We're still seeing the spend allocated towards travel as a key component of any business strategy,' Butte said. But while global business travel is expected to reach a new high of $1.57 trillion in 2025, according to a Monday report by the Global Business Travel Association, that total represents 6.6% year-over-year growth, which is less than the 10.4% increase that was previously predicted. GBTA cited trade tensions, policy uncertainty and economic pressures as the reasons for the more moderate growth. A string of sentiment polls by GBTA also shows that corporate travel optimism for the rest of 2025 appears muted. The percentage of respondents who said they were optimistic about the overall outlook for the business travel industry in 2025 dropped sharply from 67% in November 2024 to 31% in April and declined slightly again this month to 28%. The findings from both reports, grouped together with commentary from airline CEOs last week, show C-suite leaders are still largely left in wait-and-see mode amid President Donald Trump 's fluid tariff policies, but companies appear now to have a better read on how they will manage the uncertainty. 'Historically, corporate travel has been the first thing, one of the easiest things, to minimize if you're a company,' Delta Air Lines CEO Ed Bastian said during the company's earnings call this month, adding that corporate travel on the airline has been flat on a year-over-year basis. But Butte said that Navan has not seen a drop-off in business travel. Instead, businesses are shifting how they are spending. For example, Butte said businesses are continuing to commit to individual, face-to-face meetings, rather than spending on large group outings. The Navan index shows that spending on personal meals, meaning one-on-one meetings held over a meal, was up 9.8% from last year, while spending on team events and meals was the only category in the report that declined. Navan did see some compression earlier in the year in the share of higher-priced airline tickets purchased that were first class or business class, Butte said, but she added that the platform has since seen an acceleration as uncertainty has lessened. Airfare prices have also declined so far this year, which means business and consumers alike are spending less on plane tickets. Airfare fell 3.5% in June from a year earlier while inflation overall rose, according to the Bureau of Labor Statistics. GBTA CEO Suzanne Neufang said during an interview that CFOs have not cut travel spending off entirely, but are looking for efficient ways to get employees on the road. This may look like booking multicity trips, scheduling multiple meetings per trip or booking fewer trips per month, she said. Neufang said the business travel industry has been focused over the past five years on making sure every trip has a purpose and delivers a return on investment. 'Gone are the days when there's really frivolous business traveling,' Neufang said. Airline executives weigh in The new findings on business travel spending also come as airlines are reporting their quarterly earnings. When Delta reported earnings on July 10, Bastian said he expects both consumer and corporate confidence to improve in the second half of the year, creating an environment for travel demand to accelerate. Delta and other airlines saw travel demand come in weaker than expected at the beginning of the year, especially from price-sensitive customers traveling domestically. Bastian said back in April that Trump's trade policies were hurting bookings. Bastian took a more positive tone this month, telling CNBC that corporate travel has stabilized as businesses have more clarity and confidence than they did earlier this year. But he said corporate travel is in line with last year, not the 5% to 10% growth Delta expected at the start of the year. Meanwhile, Delta President Glen Hauenstein said on an earnings call this month that corporate travel trends are 'choppy' and overall corporate volumes are expected to be 'flattish' over last year. United Airlines reported earnings last week. CEO Scott Kirby said during the company's call with analysts that so far this month, the airline has seen a double-digit acceleration in business demand as uncertainty has declined. Andrew Nocella, United's executive vice president and chief commercial officer, added that the business traffic growth is 'across the board' and not restricted to any singular hub or vertical, which he said reflects lessening macroeconomic uncertainty.

Businesses are cautiously spending on corporate travel as trade uncertainty looms
Businesses are cautiously spending on corporate travel as trade uncertainty looms

CNBC

time22-07-2025

  • Business
  • CNBC

Businesses are cautiously spending on corporate travel as trade uncertainty looms

Corporations are continuing to spend on business travel, but are being strategic about how they allocate those dollars amid ongoing trade uncertainties, according to new reports from the Global Business Travel Association and travel and expense platform Navan. Corporate travel spending activity increased 15% year over year in the second quarter of 2025, according to a business travel index published Tuesday from Navan. Navan's index, backed by Nasdaq, is derived from millions of corporate business transactions on its platform. It examines the amount spent and number of transactions relating to airline travel, hotel reservations and expense transactions from corporate cards. Amy Butte, Navan's CFO, said during an interview that from talking with other chief financial officers over the past few months, she never got the sense that corporate leaders would stop spending on business travel altogether. Instead, they are in "wait and see" mode. "If you're making choices about where you're being cautious, we're not seeing people be cautious in the area of relationship building, either with their customers or with their teammates. We're still seeing the spend allocated towards travel as a key component of any business strategy," Butte said. But while global business travel is expected to reach a new high of $1.57 trillion in 2025, according to a Monday report by the Global Business Travel Association, that total represents 6.6% year-over-year growth, which is less than the 10.4% increase that was previously predicted. GBTA cited trade tensions, policy uncertainty and economic pressures as the reasons for the more moderate growth. A string of sentiment polls by GBTA also shows that corporate travel optimism for the rest of 2025 appears muted. The percentage of respondents who said they were optimistic about the overall outlook for the business travel industry in 2025 dropped sharply from 67% in November 2024 to 31% in April and declined slightly again this month to 28%. The findings from both reports, grouped together with commentary from airline CEOs last week, show C-suite leaders are still largely left in wait-and-see mode amid President Donald Trump's fluid tariff policies, but companies appear now to have a better read on how they will manage the uncertainty. "Historically, corporate travel has been the first thing, one of the easiest things, to minimize if you're a company," Delta Air Lines CEO Ed Bastian said during the company's earnings call this month, adding that corporate travel on the airline has been flat on a year-over-year basis. But Butte said that Navan has not seen a drop-off in business travel. Instead, businesses are shifting how they are spending. For example, Butte said businesses are continuing to commit to individual, face-to-face meetings, rather than spending on large group outings. The Navan index shows that spending on personal meals, meaning one-on-one meetings held over a meal, was up 9.8% from last year, while spending on team events and meals was the only category in the report that declined. Navan did see some compression earlier in the year in the share of higher-priced airline tickets purchased that were first class or business class, Butte said, but she added that the platform has since seen an acceleration as uncertainty has lessened. Airfare prices have also declined so far this year, which means business and consumers alike are spending less on plane tickets. Airfare fell 3.5% in June from a year earlier while inflation overall rose, according to the Bureau of Labor Statistics. GBTA CEO Suzanne Neufang said during an interview that CFOs have not cut travel spending off entirely, but are looking for efficient ways to get employees on the road. This may look like booking multicity trips, scheduling multiple meetings per trip or booking fewer trips per month, she said. Neufang said the business travel industry has been focused over the past five years on making sure every trip has a purpose and delivers a return on investment. "Gone are the days when there's really frivolous business traveling," Neufang said. The new findings on business travel spending also come as airlines are reporting their quarterly earnings. When Delta reported earnings on July 10, Bastian said he expects both consumer and corporate confidence to improve in the second half of the year, creating an environment for travel demand to accelerate. Delta and other airlines saw travel demand come in weaker than expected at the beginning of the year, especially from price-sensitive customers traveling domestically. Bastian said back in April that Trump's trade policies were hurting bookings. Bastian took a more positive tone this month, telling CNBC that corporate travel has stabilized as businesses have more clarity and confidence than they did earlier this year. But he said corporate travel is in line with last year, not the 5% to 10% growth Delta expected at the start of the year. Meanwhile, Delta President Glen Hauenstein said on an earnings call this month that corporate travel trends are "choppy" and overall corporate volumes are expected to be "flattish" over last year. United Airlines reported earnings last week. CEO Scott Kirby said during the company's call with analysts that so far this month, the airline has seen a double-digit acceleration in business demand as uncertainty has declined. Andrew Nocella, United's executive vice president and chief commercial officer, added that the business traffic growth is "across the board" and not restricted to any singular hub or vertical, which he said reflects lessening macroeconomic uncertainty. Southwest Airlines, Alaska Airlines and American Airlines are scheduled to report their quarterly results this week.

Global Business Travel Spending to Reach $1.57 Trillion in 2025 Amid Trade Policy Uncertainty and Economic Risk, According to New GBTA Forecast
Global Business Travel Spending to Reach $1.57 Trillion in 2025 Amid Trade Policy Uncertainty and Economic Risk, According to New GBTA Forecast

Business Wire

time21-07-2025

  • Business
  • Business Wire

Global Business Travel Spending to Reach $1.57 Trillion in 2025 Amid Trade Policy Uncertainty and Economic Risk, According to New GBTA Forecast

DENVER--(BUSINESS WIRE)--Global business travel spending is projected to reach a new historical high of $1.57 trillion USD in 2025. This represents a moderate year-over-year growth rate of 6.6%, as global spending is expected to slow this year due to trade tensions, policy uncertainty and economic pressures. A rebound to 8.1% growth is projected for 2026, while long-term forecasts remain clouded by geopolitical and economic volatility. Despite near-term challenges, global spending is projected to surpass $2 trillion by 2029 ─ one year later than anticipated a year ago ─ driven by structural shifts in trade, investment, and corporate travel behavior. This is according to the latest edition of the GBTA Business Travel Index ('BTI') Outlook – Annual Global Report & Forecast, released today by the Global Business Travel Association (GBTA) at the annual GBTA Convention in Denver. The GBTA BTI™ report is a comprehensive five-year forecast on business travel spending covering 72 countries and 44 industries and includes insights from 7,300+ global business travelers. In its 17 th edition and made possible in partnership with Visa, this latest forecast reflects a continued recovery in nominal terms but signals growing headwinds from global trade tensions and economic uncertainty. 'As we thoughtfully anticipate reaching a new high in business travel spending this year, the outlook is steady ─ but the road ahead is more complex,' said Suzanne Neufang, CEO of GBTA. 'Trade policy uncertainty, inflationary pressures, and shifting global supply chains are reshaping how and where companies travel. This latest forecast reflects the resiliency of business travel and our industry as well as the acknowledgment of the risks ahead.' According to the GBTA BTI, spending is projected to grow in 2027 by 6.4% and 6.3% in 2028—modestly higher than forecast a year ago. The pace and trajectory of this growth, however, will depend heavily on the resolution—or escalation—of global trade tensions. Global Trade Tensions Impact Growth Momentum The latest forecast reflects a moderation from double-digit gains of the past two years. Trade policy uncertainty has emerged as a key risk leading to downward revisions in business travel growth projections for 2025 (from 10.4% projected a year ago, to 6.6% now) and 2026 (from 9.2% projected a year ago, to 8.1% now). Spending figures for 2024 were also adjusted in this latest forecast – spending rose to $1.47 trillion, slightly below the previously projected $1.48 trillion. While this still marked a new high, real inflation-adjusted spending remains 14% below pre-pandemic levels, underscoring a slower recovery in travel volume. Impacts Diverge Among Regional Markets and Industry Sectors In the 2025 forecast, the top 15 markets for business travel spending represent $1.31 trillion. The two top markets – the U.S. ($395.4 billion) and China ($373.1 billion) – together represent 58% of that total. The U.S. is projected to reclaim the top spot this year followed by China (which led the list in 2024 and 2023), Germany, Japan, and the UK. India, South Korea, and Turkey are among the fastest growing among the top 15 markets, while Spain and the Netherlands are forecast to have little to no growth or a slight decrease. Business travel spending across industries will also continue to vary: Trade-sensitive sectors such as Manufacturing (which accounts for nearly one-third of global business spending) and Wholesale Trade face heightened risks if trade tensions further escalate. Service sectors like Arts & Entertainment and Professional Services have exceeded pre-pandemic benchmarks, with some growing travel spend by over 20%. Looking ahead, Mining and Information and Communication are each expected to post the strongest growth in business travel spend, while Agriculture faces the weakest outlook amid shrinking access to export markets. Global Business Traveler Sentiment Remains Strong A global survey of over 7,300 business travelers across 33 countries in North America, Europe, Asia Pacific, Africa, Latin America and the Middle East reveals continued evolution and confidence in the value of traveling for work: Business travel is seen as valuable—86% rate their trips as worthwhile. Primary trip purposes cited vary by region, with training and conferences topping the list globally. Most travelers (74%) took between one and five trips in the past year, and over 80% say they are traveling for work as much or more than before 2019. Average trip spending rose to $1,128 USD (up from $834 in the 2024 survey). Expense systems are common (67% use them), and comfort with artificial intelligence booking tools is growing, especially in Asia Pacific (78%). Corporate card access rose to 69%, led by North America (73%). However, only half of cardholders are required to use them. Mobile wallet use is also up, with 64% adoption globally and 72% in Asia Pacific. 'As corporate travelers increasingly expect seamless, mobile-first payment experiences, it's no surprise the report found notable usage of corporate credit cards through mobile wallets. At Visa, we're focused on enabling this shift, offering secure, flexible digital payment tools that meet travelers where they are, and help organizations modernize their expense processes,' Edward Galvin, Vice President and head of North America B2B Commercial Payments, Visa. Download the 2025 Business Travel Index Outlook report Executive Summary here. GBTA members can exclusively access the full GBTA BTI™ report on the GBTA Hub here. Watch the 2025 GBTA BTI Forecast launch video featuring Suzanne Neufang, CEO, GBTA; Jon Gray, Principal, Rockport Analytics and Michael Brown, Principal U.S. Economist, Visa. To learn more about GBTA Research or inquire about GBTA BTI™ data for 2000-2029, visit the GBTA webpage or email research@ About GBTA The Global Business Travel Association (GBTA) is the world's premier business travel and meetings trade organization serving stakeholders across six continents. GBTA and its 9,000+ members represent and advocate for the $1.57 trillion global business travel and meetings industry. GBTA and the GBTA Foundation deliver world-class education, events, research, advocacy, and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts. For more information, visit and

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