Latest news with #GlobalAssure
News18
3 days ago
- Automotive
- News18
VinFast VF 6, VF 7 Pre-booking To Begin From July 15, Check Delivery Details
Last Updated: The report says the brand will kickstart delivering the vehicle in 12 states. After seeing the response, it will expand the business strategy further. The Vietnam-based four-wheeler electric wheeler maker VinFast has finally spread its roots in the Indian market. The company has introduce two EVs in the country named VF 6 and VF 7, and it is all set to start accepting the official pre-booking on July 15, 2025. The report says the brand will kickstart delivering the vehicle in 12 states. After seeing the response, it will expand the business strategy, capturing the mass market in the segment. Those who are interested in purchasing the EVs can visit an authorised dealership. Here's List Of Cities With Dealership The company will have 32 dealerships across 27 cities, and aims to set up more than 34 dealerships by the end of CY 2025. The list includes Gurgaon, Delhi, Chennai, Noida, Hyderabad, Bengaluru, Jaipur, Pune, Kolkata, Ahmedabad, Cochin, Trivandrum, Bhubaneshwar, Chandigarh, Lucknow, Surat, Coimbatore, Visakhapatnam, Calicut, Vijayawada, Shimla, Jhansi, Agra, Gwalior, Baroda, Vapi and Goa. Benefits As per the details shared by the brand, all the touchpoints will have showrooms, complemented by service workshops and a spare parts department. This will allow the customers to have a seamless after-sales service. Apart from this, VinFast has tied up with Global Assure for 24/7 roadside assistance to make it more convenient so that they can go anywhere hassle-free. view comments First Published: July 13, 2025, 15:48 IST Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.
Time of India
01-07-2025
- Automotive
- Time of India
VinFast collaborates with Global Assure to expand customer service in India
VinFast, the electric vehicle manufacturer, has partnered with Global Assure to enhance its customer service network across India. The collaboration comes ahead of the planned launch of VinFast's VF 6 and VF 7 electric SUV models in the country. Global Assure will manage end-to-end delivery of support services including a 24x7 call centre, roadside assistance, mobile charging, and on-demand service vans. These offerings are designed to provide consistent and accessible customer assistance across geographies. Customers will be able to reach the support services through a toll-free number and dedicated email. Commitment to service beyond sales Pham Sanh Chau, CEO, VinFast Asia, said the agreement reflects the company's focus on delivering support beyond vehicle sales. 'As VinFast is gearing up to launch its premium electric SUVs – the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care." Manish Vij, Co-founder and CEO, Global Assure, said the company looks forward to delivering responsive and efficient service to VinFast customers. 'We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners.' Service coverage across key functions The service agreement includes a dedicated customer support centre operational 24/7, roadside assistance services accessible across India, mobile charging units to meet EV needs in varied locations, and mobile service vans to attend to basic repair issues on-site. The initiative is part of VinFast's broader effort to develop an integrated service model that complements its upcoming vehicle portfolio and supports EV adoption in the Indian market.
India.com
23-06-2025
- Automotive
- India.com
VinFast Showcases VF 7 and VF 6 Electric SUVs Across Top Shopping Malls in India
New Delhi – Vietnamese electric vehicle manufacturer VinFast has kicked off a nationwide showcase of its premium electric SUVs – VF 7 and VF 6 — at major shopping malls across 11 cities in India. The initiative began on June 21, offering Indian consumers their first close-up experience of the EVs outside an expo setting. The VF 7 and VF 6 were first introduced to India at the Bharat Mobility Global Expo earlier this year and garnered significant attention. Now, in a move to bring the vehicles closer to customers, VinFast is exhibiting them at high-footfall malls in cities like Delhi, Chennai, Bengaluru, Hyderabad, Ahmedabad, Pune, Kochi, Gurugram, Lucknow, Thiruvananthapuram, and Vijayawada. These displays aim to give visitors a chance to explore the elegant design, advanced technology, and premium features of both electric SUVs — from their V-shaped LED light signature and panoramic sunroof to their ADAS suite and driver-centric digital cockpit with large touchscreens. Mr. Pham Sanh Chau, CEO of VinFast Asia, said, 'Following the overwhelming response at the Bharat Mobility Expo, we're excited to bring the VF 7 and VF 6 closer to Indian consumers. These showcases reflect our commitment to India's EV future and offer a chance for customers to interact with our brand firsthand.' VinFast's broader India strategy includes building an EV manufacturing plant in Tamil Nadu, establishing a wide dealership network, and enhancing after-sales support via partners like Global Assure. The VF 7, inspired by 'Asymmetric Aerospace,' and the VF 6, based on 'Dualities in Nature,' are designed to appeal to India's young, eco-conscious buyers seeking feature-rich, stylish, and sustainable mobility. VinFast's mall showcases not only highlight its product portfolio but also reinforce the company's vision of creating a holistic electric mobility ecosystem tailored for India.
Fashion Value Chain
19-06-2025
- Automotive
- Fashion Value Chain
Vinfast Signs Global Assure to Strengthen Customer Service Network Across India
VinFast, a leading global electric vehicle manufacturer, today announced its collaboration signing 'Global Assure' to strengthen customer service network across India. Global Assure is Indias one of the most trusted customer service providers. This collaboration is designed to deliver comprehensive customer support and innovative mobility solutions across the Indian market, reinforcing VinFasts commitment to exceptional customer experience in the rapidly growing electric vehicle segment. Mr. Pham Sanh Chau, CEO of VinFast Asia (left), and Mr. Manish Vij, Co-founder & CEO of Global Assure, sign an agreement to strengthen VinFasts customer service network across India Through this association, Global Assure will oversee the seamless delivery of essential customer care services including a Dedicated 24×7 Call Center, nationwide Roadside Assistance (RSA), Mobile charging solutions, and on-demand Mobile service operations. These services will be accessible to VinFast customers across the country, ensuring quick, reliable, and convenient support, anytime and anywhere. All the above service will be connected through Toll Free No. 1800-571-8888 and email – vfcareindia@ for customer convenience. Commenting on the collaboration, Mr. Pham Sanh Chau, VinFast CEO Asia said, 'As VinFast is gearing up to launch its premium electric SUVs – the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers.' Signing the partnership, Manish Vij, Co-founder & CEO, Global Assure, said, 'We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners.' The comprehensive service portfolio will include: 24/7 Customer Support: A dedicated call center staffed with trained professionals to address customer queries and provide immediate assistance around the clock. Nationwide Roadside Assistance: Emergency roadside support services available across India, ensuring customers are never stranded regardless of location. Mobile Charging Solutions: On-demand mobile charging services to provide convenient charging options wherever customers may need them. Mobile Service Operations: A dedicated fleet of emergency support mobile Vans are equipped to ensure prompt on-site visit and assistance to customers during unexpected breakdowns for basic repair needs. About VinFast VinFast (NASDAQ: VFS), a subsidiary of Vingroup JSC, one of Vietnam's largest conglomerates, is a pure-play electric vehicle ('EV') manufacturer with the mission of making EVs accessible to everyone. VinFast's product lineup today includes a wide range of electric SUVs, e-scooters, and e-buses. VinFast is currently embarking on its next growth phase through rapid expansion of its distribution and dealership network globally and increasing its manufacturing capacities with a focus on key markets across North America, Europe and Asia. Learn more at:
Time of India
18-06-2025
- Automotive
- Time of India
VinFast partners with Global Assure to strengthen customer support ahead of India launch
Vietnamese electric vehicle (EV) manufacturer VinFast on Tuesday announced a strategic partnership with Global Assure to enhance its customer service network across India, as the company prepares to launch its premium electric SUVs—the VF 6 and VF 7 —later this year. Under the agreement, Global Assure will provide a suite of critical customer services, including a 24x7 call centre, nationwide roadside assistance (RSA), mobile charging solutions, and on-demand service operations. The partnership is aimed at delivering seamless and reliable post-sales support to VinFast customers across the country. "As VinFast gears up to launch the VF 6 and VF 7 in India, this partnership underscores our commitment to providing prompt, dependable, and customer-centric support nationwide," said Pham Sanh Chau, CEO of VinFast Asia. The EV maker is targeting a market entry ahead of the upcoming festive season. Global Assure, known for its deep expertise in vehicle support services and strong nationwide presence, will play a key role in ensuring efficient and high-quality service for VinFast customers. 'Our understanding of Indian consumer expectations and our pan-India operational network will ensure timely and effective support,' said Manish Vijay, Co-founder and CEO of Global Assure. VinFast has committed an investment of USD 500 million to establish a manufacturing facility in Tuticorin, Tamil Nadu. The plant is expected to be operational by early H2 2025 and will play a central role in the company's ambition to produce up to 1.5 lakh EVs annually. Apart from catering to domestic demand, the company also plans to export vehicles to the Middle East and Africa from its Indian base. VinFast's entry is expected to intensify competition in India's rapidly growing electric vehicle segment, especially in the premium mid-size SUV space.
