Latest news with #HITEKAI
Zawya
25-06-2025
- Business
- Zawya
HITEK AI unveils innovative AI Hologram Assistant
Multilingual and interactive digital training solution is set to transform FM training and service support with significant improvements in workforce readiness, operational compliance, safety standards and overall productivity Dubai, United Arab Emirates: HITEK AI, a pioneering leader in advanced digital facility management solutions, part of the Farnek group of companies, has unveiled its latest innovation, an AI-driven Hologram Digital Trainer designed to transform FM workforce training and operational excellence. This revolutionary holographic solution integrates cutting-edge artificial intelligence and immersive technology, redefining traditional training methods across multiple industries including mining, oil & gas, manufacturing, healthcare, hospitality, retail, commercial use and aviation. The HITEK AI Hologram Digital Trainer employs sophisticated AI capabilities, providing interactive and lifelike training experiences. Trainees interact seamlessly with virtual trainers capable of responding to queries in real-time, delivering engaging, personalised training sessions tailored to specific operational requirements. The innovative solution supports multilingual training in both Arabic and English, ensuring broad accessibility and efficient knowledge transfer. "This AI Hologram Digital Trainer represents a transformative leap in workplace training and operational management," said Javeria Aijaz, Managing Director of HITEK AI UAE."This pioneering technology not only enhances employee engagement and knowledge retention but also significantly boosts operational efficiency by delivering consistent, scalable, and high-quality training experiences." Key features of the HITEK AI Hologram Digital Trainer include real-time interactive learning, which employs engaging and responsive holographic trainers providing real-time feedback. Training sessions can also be personalised, with tailored training modules, that can address specific industry needs. Indeed, participants can also raise service requests which are integrated with HITEK CAFM and in the case of hospitality clients, through its dedicated FlexiGuest solution. Another key benefit is its scalable deployment, which encompasses simultaneous sessions across multiple sites which ensures uniform training standards. These immersive training experiences significantly improve knowledge absorption and subsequent application. 'Organisations adopting our innovative holographic solution can expect significant improvements in workforce readiness, operational compliance, safety standards, and overall productivity,' added Aijaz. About HITEK AI HITEK AI, part of Farnek Group, leads the region with innovative digital facility management solutions leveraging AI, IoT, and cloud technologies, fostering operational excellence and sustainable business practices. About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss- owned independent total facilities management company. With a skilled workforce of more than 10,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.
Mid East Info
25-06-2025
- Business
- Mid East Info
HITEK AI unveils innovative AI Hologram Assistant - Middle East Business News and Information
Multilingual and interactive digital training solution is set to transform FM training and service support with significant improvements in workforce readiness, operational compliance, safety standards and overall productivity Dubai, United Arab Emirates: HITEK AI , a pioneering leader in advanced digital facility management solutions, part of the Farnek group of companies, has unveiled its latest innovation, an AI-driven Hologram Digital Trainer designed to transform FM workforce training and operational excellence. This revolutionary holographic solution integrates cutting-edge artificial intelligence and immersive technology, redefining traditional training methods across multiple industries including mining, oil & gas, manufacturing, healthcare, hospitality, retail, commercial use and aviation. The HITEK AI Hologram Digital Trainer employs sophisticated AI capabilities, providing interactive and lifelike training experiences. Trainees interact seamlessly with virtual trainers capable of responding to queries in real-time, delivering engaging, personalised training sessions tailored to specific operational requirements. The innovative solution supports multilingual training in both Arabic and English, ensuring broad accessibility and efficient knowledge transfer. 'This AI Hologram Digital Trainer represents a transformative leap in workplace training and operational management,' said Javeria Aijaz, Managing Director of HITEK AI UAE. 'This pioneering technology not only enhances employee engagement and knowledge retention but also significantly boosts operational efficiency by delivering consistent, scalable, and high-quality training experiences.' Key features of the HITEK AI Hologram Digital Trainer include real-time interactive learning, which employs engaging and responsive holographic trainers providing real-time feedback. Training sessions can also be personalised, with tailored training modules, that can address specific industry needs. Indeed, participants can also raise service requests which are integrated with HITEK CAFM and in the case of hospitality clients, through its dedicated FlexiGuest solution. Another key benefit is its scalable deployment, which encompasses simultaneous sessions across multiple sites which ensures uniform training standards. These immersive training experiences significantly improve knowledge absorption and subsequent application. 'Organisations adopting our innovative holographic solution can expect significant improvements in workforce readiness, operational compliance, safety standards, and overall productivity,' added Aijaz. About HITEK AI: HITEK AI, part of Farnek Group, leads the region with innovative digital facility management solutions leveraging AI, IoT, and cloud technologies, fostering operational excellence and sustainable business practices. About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss- owned independent total facilities management company. With a skilled workforce of more than 10,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.
Mid East Info
03-06-2025
- Business
- Mid East Info
HITEK AI achieves ISO 42001 certification, the first international standard for AI management systems - Middle East Business News and Information
Dubai, United Arab Emirates: Middle East-based smart AI-powered FM solutions provider HITEK AI , which is part of the Farnek group of companies, has achieved ISO 42001 certification, the first international standard for Artificial Intelligence Management Systems. With a strong focus on operational excellence and risk mitigation, ISO 42001 provides a structured framework for organisations to design, develop, implement, monitor, and improve AI systems responsibly and ethically. 'HITEK AI is the first FM-related company in the Middle East to achieve ISO 42001 and as such this gives us and all Farnek group companies a distinct competitive advantage and demonstrates our leadership by complying with international AI standards and aligning with global best practices and ethical principles,' said Javeria Aijaz, Managing Director, HITEK AI. 'This enables HITEK AI to demonstrate its leadership in AI governance and compliance, setting a benchmark for responsible AI implementation throughout the region's facilities management industry,' she added. HITEK AI achieved ISO 42001 certification following a long rigorous audit process conducted by Callids Global Quality & Standardization, an accredited external auditor. This involved comprehensive assessments of their process management systems, policies, risk management frameworks, data governance practices, and ethical compliance measures. The extensive evaluation demonstrated its commitment to aligning with international best practices and standards for AI management, security, and transparency. Throughout the certification process, the company consistently evidenced robust implementation, continuous monitoring, and systematic improvement of its AI solutions and protocols. 'This certification is more than just a milestone for us… it's a clear signal that HITEK AI operates with a strong, structured internal compass to govern the way we build and manage AI. In a fast-evolving landscape, where trust and transparency matter more than ever, ISO 42001 is a stamp of quality assurance that we've embedded ethics, quality, and accountability into the heart of our AI systems. We're not just innovating for today here…we're leading responsibly,' commented Ryan Mitchell, Director – QHSEW, at Farnek. ISO 42001 also allows organisations to identify and mitigate AI-related risks, including critical errors, security threats, and ethical concerns, which supports and improves responsible decision making. 'Moreover, our certification will improve the accuracy, reliability, and sustainability of our AI modeling and optimise AI-driven operations to realise maximum impact. Businesses working with us can rest assured that they have chosen a partner with reliable, responsible, and secure AI processes, supporting their innovation and growth,' added Aijaz. Photo Caption: (L–R) Markus Oberlin, Group CEO, Farnek; Javeria Aijaz, Managing Director, HITEK; Ryan Mitchell, Director – QHSEW, at Farnek. About HITEK AI: HITEK AI is a part of Farnek Group, a leading industry expert with over 45 years of technical expertise and operational experience in Facilities Management, Hospitality, and Technology Infrastructure. Our broad range of intelligent applications is a result of people, processes, and technology empowering our customers with digital, business, and technological transformation. Our solutions are aimed at complementing leaner and more sustainable operational processes that increase productivity and reduce energy consumption. Any FM Company would like to adapt the power of digitalisation, can contact HITEK Services on info@ About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss- owned independent total facilities management company. With a skilled workforce of more than 10,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.
Zawya
02-06-2025
- Business
- Zawya
HITEK AI achieves ISO 42001 certification, the first international standard for AI management systems
Dubai, United Arab Emirates: Middle East-based smart AI-powered FM solutions provider HITEK AI, which is part of the Farnek group of companies, has achieved ISO 42001 certification, the first international standard for Artificial Intelligence Management Systems. With a strong focus on operational excellence and risk mitigation, ISO 42001 provides a structured framework for organisations to design, develop, implement, monitor, and improve AI systems responsibly and ethically. 'HITEK AI is the first FM-related company in the Middle East to achieve ISO 42001 and as such this gives us and all Farnek group companies a distinct competitive advantage and demonstrates our leadership by complying with international AI standards and aligning with global best practices and ethical principles,' said Javeria Aijaz, Managing Director, HITEK AI. 'This enables HITEK AI to demonstrate its leadership in AI governance and compliance, setting a benchmark for responsible AI implementation throughout the region's facilities management industry,' she added. HITEK AI achieved ISO 42001 certification following a long rigorous audit process conducted by Callids Global Quality & Standardization, an accredited external auditor. This involved comprehensive assessments of their process management systems, policies, risk management frameworks, data governance practices, and ethical compliance measures. The extensive evaluation demonstrated its commitment to aligning with international best practices and standards for AI management, security, and transparency. Throughout the certification process, the company consistently evidenced robust implementation, continuous monitoring, and systematic improvement of its AI solutions and protocols. 'This certification is more than just a milestone for us... it's a clear signal that HITEK AI operates with a strong, structured internal compass to govern the way we build and manage AI. In a fast-evolving landscape, where trust and transparency matter more than ever, ISO 42001 is a stamp of quality assurance that we've embedded ethics, quality, and accountability into the heart of our AI systems. We're not just innovating for today here…we're leading responsibly,' commented Ryan Mitchell, Director – QHSEW, at Farnek. ISO 42001 also allows organisations to identify and mitigate AI-related risks, including critical errors, security threats, and ethical concerns, which supports and improves responsible decision making. 'Moreover, our certification will improve the accuracy, reliability, and sustainability of our AI modeling and optimise AI-driven operations to realise maximum impact. Businesses working with us can rest assured that they have chosen a partner with reliable, responsible, and secure AI processes, supporting their innovation and growth,' added Aijaz. About HITEK AI HITEK AI is a part of Farnek Group, a leading industry expert with over 45 years of technical expertise and operational experience in Facilities Management, Hospitality, and Technology Infrastructure. Our broad range of intelligent applications is a result of people, processes, and technology empowering our customers with digital, business, and technological transformation. Our solutions are aimed at complementing leaner and more sustainable operational processes that increase productivity and reduce energy consumption. Any FM Company would like to adapt the power of digitalisation, can contact HITEK Services on info@ About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss- owned independent total facilities management company. With a skilled workforce of more than 10,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.
Mid East Info
14-05-2025
- Business
- Mid East Info
Farnek launches transformational hybrid cleaning unit - Middle East Business News and Information
Leading UAE-based smart and green FM company initiates the Farnek Hybrid Unit, integrating AI technology with traditional cleaning methods and intelligent robotic cleaners Dubai, United Arab Emirates, May 2025: Leading UAE-based smart and green facilities management (FM) company Farnek , has launched the Farnek Hybrid Unit (FHU) presenting a transformation in cleaning by seamlessly integrating human operatives with advanced and intelligent robotic cleaners. 'Essentially the model is centered around Hybrid Units (HU), where tasks are completed without distinction between humans and robots, focusing on efficiency and quality of outcome. 'The robotic units can handle the heavy lifting, repetitive cleaning, and large surface areas, allowing manual operatives to focus on higher value or specialised tasks, such as sanitising sensitive areas, and spot cleaning. 'This strategic distribution of tasks enhances overall productivity while reducing overlapping and wasteful man hours,' said Julian Khalil, Managing Director, Farnek Services. Robots can collaborate with operational staff without traditional physical supervision, carrying out cleaning paths, recharging autonomously, and using real-time localisation and environmental perception to avoid hazards — all while cleaning up to 5,000 square feet per hour. Robots are equipped with sensors and mechanisms that enable obstacle detection, fall prevention and anomaly impact detection, during autonomous cleaning. The robots are also digitally mapped, ensuring 100% area coverage with precision, avoiding the typical gaps left by manual processes. Traditional vacuuming by cleaners can sometimes leave areas uncovered due to natural human error or fatigue. Robotic paths are pre-mapped and optimised, guaranteeing complete surface coverage to achieve enhanced cleaning standards. 'Unlike human operatives, robots can be deployed in operations 24/7 without fatigue. This multi-shift capability reduces the need for additional manpower, particularly in high-traffic areas and during off-peak hours,' added Khalil. All Hybrid Units are dynamically scheduled and monitored through Farnek's CAFMTEK Mobile App, designed and developed by Farnek's sister company HITEK AI. This allows supervisors to have real-time visibility, live task updates and dedicated reports. It also enables instant adjustments to manpower and robotic assignments based on real-time demand, with status updates available consistently via the CAFMTEK app on a smartphone or PC. 'The unique aspect of Farnek's hybrid model is our use of AI technology. Our CAFMTEK digital solution, which provides connectivity and technology integration, links the robots to operational management teams, accelerating precise, real-time monitoring, predictive cleaning and manpower requirements, as well as enhancing data-driven decision-making,' said Javeria Aijaz, Managing Director of HITEK AI. Through optimisation, the cost savings are obvious. Robots don't take any vacation, sick leave or suffer from fatigue, they operate continuously, reducing any potential efficiency or cost impact due to any human or cleaning equipment downtime. 'The maintenance of intelligent robots is predictable and scheduled, avoiding unexpected maintenance costs typical with manual equipment. With robots handling repetitive tasks, fewer human operatives are required, optimising labour costs,' said Khalil. Human productivity typically drops over an eight-hour shift, while robotic units maintain consistent performance throughout, minimising the cost of managing shifts, payroll, and compliance, through automated scheduling. 'The Farnek Hybrid Unit is a transformative step to deliver commercial cleaning services. This is more than just a technology shift — it's a cultural evolution in how we see cleaning, moving forward. Data-driven, performance-oriented, and future-ready,' added Aijaz. About Farnek: Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss-owned independent total facilities management company. With a skilled workforce of more than 9,000 employees, Farnek delivers professional Facilities Management and security services across several sectors; Aviation, Hospitality, Banking, Retail, Shopping Malls, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure and Entertainment. About HITEK: HITEK Services is a part of Farnek Group, a leading industry expert with over 40 years of technical expertise and operational experience in Facilities Management, Hospitality, and Technology Infrastructure. Our broad range of intelligent applications is a result of people, processes, and technology empowering our customers with digital, business, and technological transformation. Our solutions are aimed at complementing leaner and more sustainable operational processes that increase productivity and reduce energy consumption.
