Latest news with #IAA
Irish Times
a day ago
- Irish Times
Holiday flight delays, cancellations, denials or downgrades: know your rights
Heading on holiday this summer? If you've booked a flight, you might be feeling some airport anxiety. Fear of flying is one thing, but fear of not flying can also loom large. Once upon a time, it was only striking air traffic controllers or baggage handlers who could nix your holiday plans. More recently, climate events such as floods, wildfires and extreme turbulence, anti-tourism protests and technical glitches are adding to the mix. [ Why is Spain introducing tighter regulations for tourists? Opens in new window ] Wildfires in Greece, flash floods in Valencia, an electrical substation fire at Heathrow and a mass power outage in Spain and Portugal have all stopped flights in the past 12 months. But if your plane is delayed or doesn't fly, what are your rights , and can you get a refund or compensation? A whopping €1,197,230 in compensation was paid to passengers on the back of 1,726 complaints about airlines upheld by the Irish Aviation Authority (IAA) last year. Passengers were also paid more than €360,000 in refunds as a result of complaints to the body. READ MORE If your flight is cancelled, or delayed by more than two hours, or you are denied boarding or are downgraded, you may have grounds for complaint. The majority of successful complaints last year related to cancellations and delays. Aer Lingus accounted for 33 per cent of all complaints received by the IAA in the 12 months and Ryanair for 31 per cent. The IAA received 23 complaints from people with reduced mobility. Flight delays A delayed or cancelled flight is a total pain. When you're grounded and waiting to fly, for hours or even days, food, accommodation and transport costs can quickly rack up. If your flight is delayed, your entitlement to help from the airline is linked to the distance to your destination and the length of the delay. For short-haul flights – less than 1,500km – where the delay is under two hours, you'll generally just have to suck it up. So, if your Dublin to London, Brussels, Milan or Paris flight is delayed for two hours or less, your best remedy is a good book. For destinations in Europe of more than 1,500km, and all other flights up to 3,500km, the delay must be greater than three hours before the law demands 'care and assistance' from your airline. Think flights from Ireland to Malta or Rome. 'Care and assistance' means food and refreshments, hotel accommodation and transport to and from there if an overnight stay becomes necessary. You're entitled to two telephone calls or emails too. If the airline doesn't provide you with anything and you need to make your own arrangements, keep receipts to claim the money back from them, says the IAA. For long-haul destinations more than 3,500km away, such as North America or Cape Town, the delay must be greater than four hours before a legal entitlement to assistance kicks in You're not expected to know how far away your destination is by the way. The Great Circle website calculator is the recommended way to work it out. A delay of five hours or more to any destination is pretty scuppering. If you decide not to travel, you are entitled to a full refund, says the IAA. Compensation If your plane flies but you get to your destination three hours late, you are entitled to compensation. The amount you can claim depends on whether the flight is short, medium or long haul and compensation is paid at €250, €400 to €600 per person accordingly. Compensation for long-haul flights may be halved if you arrive less than four hours late. If your flight is delayed by 'extraordinary circumstances' you can't claim compensation. 'Extraordinary circumstances' include air traffic control decisions, political instability, bad weather or security risks. For the majority of failed passenger complaints to IAA last year, the airline proved there had been extraordinary circumstances Your airline has to prove their delay was specifically linked to the extraordinary circumstance. Aircraft technical issues, wonky stairs or striking staff are not extraordinary circumstances. Where there are extraordinary circumstances, no compensation is due beyond care, assistance and rerouting. If you can't get to the airport due to 'extraordinary circumstances', the airline does not have any obligations to you if they are not the cause of the disruption. Flight cancellations Flights get cancelled and, if yours is one of them, the airline must offer you a choice of rerouting as soon as possible; rerouting at a later date at your convenience; or a refund. If you choose to be rerouted as soon as possible, the airline must provide you with meals and refreshments corresponding to the waiting time, and hotel accommodation if an overnight stay is required. If you get more than two weeks' notice of the cancellation, you're not entitled to compensation from the airline. If you got between seven days and two weeks' notice and you opted for rerouting that departed no more than two hours before your original departure time and arrived no more than four hours after the original arrival time, you are not entitled to compensation either. However, if your rerouting was outside of those time frames, you are entitled to compensation unless the airline can prove the cancellation was caused by extraordinary circumstances. If you got less than seven days notice of the cancellation and your rerouting departed no more than one hour before the original departure time and arrived no more than two hours after the original arrival time, you are not entitled to airline compensation. But again, if your rerouting was outside of those time frames, you are entitled to compensation unless the air carrier can prove the cancellation was caused by extraordinary circumstances. Denied boarding If you've confirmed your flight, you've got your passport, you're in good time and pose no health or security risk, you could still be 'involuntarily' denied boarding. This can happen if the flight is overbooked, for example. If this happens, the airline must offer you a choice of rerouting as soon as possible, rerouting at a later date at your convenience or a full refund. If you choose rerouting, they must offer you care and assistance while waiting for your alternative flight. Passengers involuntarily denied boarding must also be compensated. The amount depends on the journey distance and the time frame within which you were rerouted. How to complain If you have an issue, raise it with the airline first, says the IAA, which provides useful complaint templates on its website for doing so. If you have no joy, contact the relevant enforcement body in the EU member state where the flight was due to depart. The IAA website provides all their contact details. So, if your Dublin-Malaga flight was disrupted, you would contact the IAA. They are the enforcement body for flights out of Irish airports, or a flight into an airport here from a country outside the EU but which is operated by an EU-licensed carrier. If it was the return Malaga-Dublin flight that was disrupted, you would contact the Spanish enforcement body. Likewise, if your Aer Lingus flight from New York to Dublin is delayed, contact the IAA, but if the flight was with American Airlines, contact the US department of transportation as American Airlines is not licensed in Europe. You can contact us at OnTheMoney@ with personal finance questions you would like to see us address. If you missed last week's newsletter, you can read it here .
New York Post
2 days ago
- Entertainment
- New York Post
Archaeologists unearth ancient sarcophagus showing Hercules getting drunk: ‘Unusual perspective'
Israeli archaeologists recently uncovered an ancient sarcophagus depicting a scene familiar to many today: a drinking game. The Israel Antiquities Authority (IAA) announced the discovery in a Facebook post on June 9. Advertisement The Roman sarcophagus, or coffin, was found at an archaeological site within the ancient capital city of Caesarea. The discovery is the first of its kind in Israel. The marble sarcophagus illustrates a drinking scene between Dionysus, the god of wine, and Hercules. Pictures from the site show archaeologists beaming next to the discovery, which the IAA described as 'spectacular.' Advertisement 'In the center we see Dionysus, the god of wine, and around him a lively retinue of a host of mythological characters such as Maenads (female followers of Dionysus), satyrs, Hermes, Pan, lions and tigers,' the IAA's statement read. Archaeologists were unsure of what the entire scene depicted until the sarcophagus was handed over to the IAA's conservation team — who assembled the fragments. 'Thanks to the restoration, the scenes have been fully revealed,' the IAA said. IAA archaeologists likened the discovery to 'a scene out of a movie.' Advertisement 9 The center of the sarcophagus depicts Dionysus, the god of wine, and around him a lively retinue of a host of mythological characters such as Maenads (female followers of Dionysus), satyrs, Hermes, Pan, lions and tigers. Israel Antiquities Authority/Facebook 9 Archaeologists were unsure of what the entire scene depicted until the sarcophagus was handed over to the IAA's conservation team — who assembled the fragments. Israel Antiquities Authority/Facebook 'We began removing the soft, light sand of the dune, when suddenly the tip of a marble object popped up,' archaeologists Nohar Shahar and Shani Amit were quoted as saying. 'The entire excavation team stood around excitedly, and as we cleared more sand, we couldn't believe what we were seeing – parts of a sarcophagus, upon which figures were carved: gods, animals, and trees.' Advertisement The pair added, 'Each uncovered fragment was more impressive than the one before … [including] an entire intact side of the sarcophagus, which was buried in the sand, was uncovered. So who won the drinking contest? 9 A worker carefully cleans the marble images. Israel Antiquities Authority/Facebook 9 The dig site in Caesarea, Israel, where the sarcophagus was unearthed. Israel Antiquities Authority/Facebook 9 Pictures from the site show archaeologists beaming next to the discovery, which the IAA described as 'spectacular.' Israel Antiquities Authority/Facebook Israeli officials revealed the answer — which is fairly unsurprising. 'Hercules' condition, depicted on the sarcophagus as someone who is no longer able to stand, points to the obvious answer: Dionysus,' Shahar said. Shahar also noted that this was the first time that a Dionysus-Hercules drinking scene was found on a burial coffin in Israel. Advertisement 9 Hercules is depicted as being unable to stand, pointing to him losing the drinking game. Israel Antiquities Authority/Facebook 9 A piece of the sarcophagus remains standing at the stie. Israel Antiquities Authority/Facebook 'While processions of the wine god Dionysus are a familiar motif in 2nd and 3rd centuries CE sarcophagi, this particular drinking contest scene … is known to us here primarily in mosaics,' the historian said. 'In this case, it seems that the figures are not only celebrating – they are in fact accompanying the dead on his last journey, when drinking and dancing are transformed into a symbol of liberation and transition to life in the next world.' Advertisement She added, 'This sarcophagus offers an unusual perspective of the idea of death – not as an end, but as the beginning of a new path.' IAA director Eli Escusido also said the sarcophagus reflects ancient Roman perceptions of life and faith. 9 This was the first time that a Dionysus-Hercules drinking scene was found on a burial coffin in Israel. Israel Antiquities Authority/Facebook 9 This sarcophagus offers an unusual perspective of the idea of death – not as an end, but as the beginning of a new path. Israel Antiquities Authority/Facebook Advertisement It will be available for public viewing in the future. 'The sarcophagus is undergoing a meticulous conservation process, which upon completion will enable it to be presented to the general public as part of our commitment to making the country's past heritage accessible,' the official said.
Fox News
2 days ago
- Entertainment
- Fox News
Archaeologists unearth Ancient Roman sarcophagus depicting rowdy drinking contest: 'Unusual perspective'
Israeli archaeologists recently uncovered an ancient sarcophagus depicting a scene familiar to many today: a drinking game. The Israel Antiquities Authority (IAA) announced the discovery in a Facebook post on June 9. The Roman sarcophagus, or coffin, was found at an archaeological site within the ancient capital city of Caesarea. The discovery is the first of its kind in Israel. The marble sarcophagus illustrates a drinking scene between Dionysus, the god of wine, and Hercules. Pictures from the site show archaeologists beaming next to the discovery, which the IAA described as "spectacular." "In the center we see Dionysus, the god of wine, and around him a lively retinue of a host of mythological characters such as Maenads (female followers of Dionysus), satyrs, Hermes, Pan, lions and tigers," the IAA's statement read. Archaeologists were unsure of what the entire scene depicted until the sarcophagus was handed over to the IAA's conservation team — who assembled the fragments. "Thanks to the restoration, the scenes have been fully revealed," the IAA said. IAA archaeologists likened the discovery to "a scene out of a movie." "We began removing the soft, light sand of the dune, when suddenly the tip of a marble object popped up," archaeologists Nohar Shahar and Shani Amit were quoted as saying. "The entire excavation team stood around excitedly, and as we cleared more sand, we couldn't believe what we were seeing – parts of a sarcophagus, upon which figures were carved: gods, animals, and trees." "This sarcophagus offers an unusual perspective of the idea of death – not as an end, but as the beginning of a new path." The pair added, "Each uncovered fragment was more impressive than the one before … [including] an entire intact side of the sarcophagus, which was buried in the sand, was uncovered." So who won the drinking contest? Israeli officials revealed the answer — which is fairly unsurprising. "Hercules' condition, depicted on the sarcophagus as someone who is no longer able to stand, points to the obvious answer: Dionysus," Shahar said. Shahar also noted that this was the first time that a Dionysus-Hercules drinking scene was found on a burial coffin in Israel. It's "part of our commitment to making the country's past heritage accessible." "While processions of the wine god Dionysus are a familiar motif in 2nd and 3rd centuries CE sarcophagi, this particular drinking contest scene … is known to us here primarily in mosaics," the historian said. "In this case, it seems that the figures are not only celebrating – they are in fact accompanying the dead on his last journey, when drinking and dancing are transformed into a symbol of liberation and transition to life in the next world." She added, "This sarcophagus offers an unusual perspective of the idea of death – not as an end, but as the beginning of a new path." IAA director Eli Escusido also said the sarcophagus reflects ancient Roman perceptions of life and faith. It will be available for public viewing in the future. "The sarcophagus is undergoing a meticulous conservation process, which upon completion will enable it to be presented to the general public as part of our commitment to making the country's past heritage accessible," the official said.
Indianapolis Star
2 days ago
- Business
- Indianapolis Star
53 routes, 10 million passengers: How the IND airport hits records, captures the hearts of travelers
When Mario Rodriguez stepped in as executive director of the Indianapolis Airport Authority in 2014, he asked his employees who they thought of as owning the Indianapolis International Airport. The airport authority? The government? The airlines?None of these answers was right. 'It's the people who own the airport because they are the ones who use it,' Rodriguez said. And use the airport they do. Air travel in the United States hit record highs earlier this year, and Indiana is no exception even as some airlines face economic uncertainty. Hoosiers have more nonstop options than ever before out of IND, and although airlines are decreasing the number of daily flights, they are increasing the number of seats on the planes that do fly. A record 10.5 million people traveled through the airport in 2024, and more routes are on the way. At least 15 new flights are launching out of Indianapolis in 2025, traveling to cities such as Austin, Chicago-Midway and New Orleans, and airport officials say there is plenty of room for more. The airport offers nonstop service to 53 destinations – its most ever – headlined by three new international flights and more nonstop service to in-demand West Coast cities such as Portland, Oregon, a long unserved market for Indianapolis travelers. What's made the airport so successful? Airport officials chalk it up to a strong employee base, local business partnerships and an industry that sees Indianapolis as a city ripe with opportunity. 'Ultimately, the Indianapolis airport is an economic engine and economic force,' said IAA senior director of finance Robert Thomson. The airport broke its single day outbound passenger record on May 26, when the 109th running of the Indianapolis 500 coincided with Game 3 of the Indiana Pacers matchup against the New York Knicks at home. The approximately 23,400 people who flew the Monday after beat the 13-year record set the day after the 2012 Super Bowl. And if you talk to frequent Indianapolis air travelers, the airport's appeal goes beyond its flights. The Indianapolis International Airport was named the best mid-sized airport in North America this year for the 13th year in a row — a recognition airport officials and Hoosiers both boast proudly – and J.D. Power ranked Indianapolis highest among medium airports in its customer service survey for the third year in a row. "People opt to fly out of Indy compared to driving to Chicago or Cincinnati, and it's a huge reflection of the ease and the options to go places," said Katie Benner, 31, an Indianapolis resident who flies two to three times a year. The airport experience also plays a vital role in welcoming those who have never stepped foot in Indianapolis before, given that the airport is often their first and last impression. 'An airport is a major function of how people perceive a destination,' said Chris Gahl, executive vice president of Visit Indy. 'Airports that have caused you pain in your travels stick out, and research shows consumers are less likely to come back to those airports.' As passenger numbers grow, the airport is pouring money into capital investments — with projects like a $350 million runway improvement and a $205 million on-site hotel that's been in talks for nearly 20 years — to prepare the airport to serve passengers for years to come. Marsha Wurster likes to geek out about data in her role as senior director of commercial enterprise at the Indianapolis airport. Every day she studies how many people must connect when flying, hoping to use the data to convince an airline to come to Indianapolis. For some pitches, she works with local businesses to gain precise travel data. For instance, when she pitched the return of nonstop service from Indy to Raleigh-Durham in 2022, she tapped Eli Lilly for data since the Indianapolis drugmaker invests millions of dollars in a manufacturing site in North Carolina's Research Triangle. Indianapolis also recently regained transatlantic service with a nonstop flight to Dublin, a hub for pharmaceutical manufacturing with strong cultural and economic ties to Indiana. In a statement, Lilly chief people officer Eric Dozier said the airport is 'crucial to our global operations,' and the new Dublin flight eases travel to Ireland where Lilly has a large presence. Similarly, Salesforce, with 2,000 Indianapolis employees, played a role in bringing back a nonstop United flight to San Francisco in 2014. A campaign in 2017 to get Seattle on the departure board succeeded in part because Gen Con has headquarters there and its annual conference here. But the airport is not just for business travelers. It thrives on a healthy mix of leisure and business travel in addition to being the eighth busiest cargo airport in the country. The number of passengers traveling through the airport has increased 40% since 2010. Nonstop destinations are up 37% since 2010, and Indianapolis has recorded a higher return in seats and flights than comparable markets in recent years. In total, 11 airlines operate out of Indianapolis, including the major American flagship carriers and nearly all of the low-cost airlines, making it a competitive market for flight prices, Rodriguez said. 'Hoosiers like to travel, and what actually plays very well is Hoosiers like to feel like they got value for their money,' Rodriguez said. The competitive market often lures new airlines rather than detracting them. For instance, Irish carrier Aer Lingus saw an opportunity to attract non-loyal flyers on a transatlantic service that no other airline offers. "Indy's been on the radar, because Indy is a big city but its proximity to other big cities really results in it being underserved," Bill Byrne, senior vice president of global sales for Aer Lingus, told IndyStar. "And the market is so divided which also makes it good for us because here at Indy, everybody's sort of an independent consumer." More: Indianapolis airport gains nonstop service to Europe with new Aer Lingus flight to Dublin The airport's layout with its two concourses and a central atrium appeals to airlines because it takes less time to taxi to the runway, saving them money, Rodriguez said. The three-runway layout with two parallel runways allows double the number of planes to land and take off at the same time. 'Airplanes make money when they're up in the air,' Rodriguez said. 'They're burning money when they're down on the ground.' Overnight, all 40 gates are full, as airlines capitalize on early morning flights out of the city. To further increase early morning service, the IAA has begun selling 'remote parking spots' for planes to park overnight while awaiting an open terminal gate. Having an airport with wide connectivity also may be a plus for local businesses when it comes to recruiting new employees, Wurster said. She has heard of employers mentioning the airport when recruiting professionals like physicians or engineers. 'They really want to understand, are they going to be able to travel back to see their families or go to the leisure destinations they want to?' Wurster said. Looking ahead, Wurster said she'd like to see the airport lure a number of new nonstop flights. San Antonio sits near the top of her list with some 80 people traveling daily to the rapidly growing Texas city. At least six of Indy's top 10 underserved markets are on the West Coast. Then there's always more flights for sunny vacations to the Sunshine State. 'Hoosiers seem to like Florida and will fill flights in Florida markets,' Wurster said. 'A really special year': Q&A with top city planner as Indy looks ahead after record 2024 For nearly 20 years, opening a terminal hotel has been at the top of the airport authority's wish list, director of finance Robert Thomson said. About a third of the airport's traffic takes off or lands before 9 a.m., making the airport an in-demand location for a hotel. After three efforts spread across nearly two decades, the Indianapolis airport board in February finally approved plans for a 253-room Westin hotel that will put the airport in line with larger airports, like Chicago O'Hare and Orlando International. The hotel will bring another 150 jobs to the airport campus when it opens in late 2027. A long-awaited public transit line from the airport to downtown will begin construction soon as IndyGo revs up its three-year upgrade of the Route 8 bus to create the Blue Line, the city's third rapid transit line. By 2028, IndyGo will connect the Indianapolis airport to Cumberland on the far east side of the city. Not just travelers will benefit: Many airport employees use the current bus route to get to work every day, and some of the new workers at the hotel are likely to do so as well. 2025 tourism: A look at the biggest events coming to Indianapolis in 2025 Once completed, the Blue Line will operate between 250 and 300 daily trips, up from the 75 to 100 currently offered, said IndyGo chief development officer Brooke Thomas. Buses will run every 15 minutes instead of every 30, Thomas said. 'You're not bound by that schedule anymore. That kind of 15-minute frequency mark is what sort of unlocks that for people,' Thomas said. IndyGo will also upgrade its existing airport bus stop, which Thomas admits can be difficult to find at present, especially for travelers new to Indianapolis. Upgrades will include a real-time sign of the next arriving bus, a station near the ground level transportation area and signs throughout the airport directing people to the station. 'So the second you get off your plane and walk into the terminal, you can find your way to the ground transportation area but not just that, but also to IndyGo,' Thomas said. Even before a rapid transit connection or a hotel steps away, the Indianapolis airport is known to offer a plethora of physical attractions directly tied to the spirit of the city. When Olivia Theobald disembarks a plane in Indianapolis, she immediately encounters reminders that she has arrived home, such as a display of racing cars during the month of May and local restaurants like Harry and Izzy's and Tinker Coffee. Once, a full-size basketball court in the middle of the main concourse to celebrate the 2024 NBA All-Star game greeted her. The 27-year-old said she loves how the airport showcases the city she has long called home. 'I appreciate that and not everywhere you get that,' Theobald said. The growth of local touches at the airport is no accident, but rather, the result of a yearslong effort on airport officials' part to put more than 90% of the airport's profits back into the Indiana economy. 'That is our North Star. We want to make our community better,' Rodriguez said. During the pandemic, airport officials started hiring only local artists for creative work on campus. The airport also paid local creatives to create art for construction walls. When one comes down, another local artist's work replaces it. Even the tables scattered throughout the terminal are built by Indiana furniture makers, including Jasper Group and Purposeful Design, an Indianapolis company where homeless and incarcerated men build wood furniture, including tables shaped like the state of Indiana. And to Rodriguez, the people working out front and behind the scenes at the airport are why it gets the accolades. The airport authority employs more than 550 people, more than half of whom work in customer-facing roles. In total, around 12,000 people work on the campus daily, including airline employees and federal workers. On a recent Thursday morning, Rodriguez strolled through the terminal, stopping to say hello to each employee he encountered, from security personnel to guest services employees. When he saw Hafedh Khemir, a 15-year bus driver, he greeted him in Arabic, Khemir's native language. Khemir could make more in the private sector with his college degree, he says, but he takes pride in being the first face guests encounter when they park in the economy lot. 'When they come, the very first thing they see is the bus driver,' Khemir said, 'and I take that responsibility, and I make them feel that they are very welcome… Our business is to take care of them." The extra effort by employees like Khemir doesn't go unnoticed by those traveling through the airport. Earlier this month, Suzie Crews, 53, flew to Indianapolis on a two-day work trip that marked her second time at the airport. Coming from Charlotte, North Carolina, she remarked how easy it was to navigate the Indianapolis airport, from parking a rental car to going through security. Charlotte may have idyllic white rockers, while New York's JFK has a hotel with a pool overlooking the airfield, but Crews and her coworker agreed that the Indianapolis airport has its own asset: How easy and pleasant it is to navigate it. 'We love going through TSA here because they are not grumpy workers,' Crews said. 'It's like they understand that it is stressful to travel.'
National Post
4 days ago
- Automotive
- National Post
IAA Announces New Market Alliance in Panama
Article content WESTCHESTER, Ill. — RB Global, Inc. (NYSE: RBA) (TSX: RBA), the trusted global partner for insights, services and transaction solutions, today announced that IAA has entered into a new Market Alliance with Moto Leader Group (MLG) International in Panama. MLG International will operate an IAA Auction Center, where their team will provide local services and assistance to buyers seeking to browse, bid on and buy inventory listed at IAA. This agreement strengthens IAA's customer base in Central America and boosts access to its extensive vehicle inventory for buyers regionally and worldwide. Article content Article content 'We are thrilled to extend IAA's international reach with a new Market Alliance in Panama,' said Scott Guenther, Senior Vice President, North America Operations at IAA. 'MLG International has deep experience in the vehicle import market. This collaboration will enhance the buying experience for customers in Central America and reinforce our commitment to global accessibility and localized service.' Article content 'We're proud to expand our relationship with IAA and introduce its innovative digital auction platform to the market in Panama,' said Lukasz Dziewulski, Owner of MLG International. 'Our team is excited to help customers across Panama and neighboring countries navigate the purchasing process and gain better access to high-quality inventory tailored to their needs.' Article content About RB Global Article content RB Global, Inc. (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace and trusted provider of value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its global network of auction sites and digital platform, RB Global serves customers worldwide across a variety of asset classes, including automotive, construction, commercial transportation, government surplus, lifting and material handling, energy, mining and agriculture. The company's end-to-end marketplace solutions include Ritchie Bros., IAA, Rouse Services, SmartEquip and VeriTread. For more information about RB Global, visit Article content Certain statements contained in this release include 'forward-looking statements' within the meaning of U.S. federal securities laws and 'forward-looking information' within the meaning of Canadian securities laws (collectively, 'forward-looking statements'). Forward-looking statements herein include, in particular, statements relating to the new market alliance in Panama, and other subjects of this release that are not historical facts. Forward-looking statements are typically identified by such words as 'aim', 'anticipate', 'believe', 'could', 'continue', 'estimate', 'expect', 'intend', 'may', 'ongoing', 'plan', 'potential', 'predict', 'will', 'should', 'would', 'could', 'likely', 'generally', 'future', 'long-term', or the negative of these terms, and similar expressions intended to identify forward-looking statements. It is uncertain whether any of the events anticipated by the forward-looking statements will transpire or occur, or if any of them do, what impact they will have on the results of operations and financial condition of RB Global's common shares. Therefore, you should not place undue reliance on any such forward-looking statements and caution must be exercised in relying on forward-looking statements. Forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties that may cause actual results to differ materially, including but not limited to risks and uncertainties relating to: our ability to drive shareholder value; potential growth and market opportunities; the level of participation in our auctions and the success of our online marketplaces; our ability to grow our businesses, acquire new customers, enhance our sector reach, drive geographic depth, and scale our operations; the impact of our initiatives, services, investments, and acquisitions on us and our customers; the acquisition or disposition of properties; potential future mergers and acquisitions; our ability to integrate acquisitions; our future capital expenditures and returns on those expenditures; our ability to add new business and information solutions, including, among others, our ability to maximize and integrate technology to enhance our existing services and support additional value-added service offerings; the supply trend of equipment and vehicles in the market and the anticipated price environment, as well as the resulting effect on our business and Gross Transaction Value ('GTV'); our compliance with laws, rules, regulations, and requirements that affect our business; effects of various economic, financial, industry, and market conditions or policies, including inflation, the supply and demand for property, equipment, or natural resources; the behavior of commercial assets and vehicle pricing; the relative percentage of GTV represented by straight commission or underwritten (guarantee and inventory) contracts, and its impact on revenues and profitability; our future capital expenditures and returns on those expenditures; the effect of any currency exchange and interest rate fluctuations on our results of operations; the effect of any tariffs on our results of operations; the grant and satisfaction of equity awards pursuant to our compensation plans; any future declaration and payment of dividends, including the tax treatment of any such dividends; financing available to us from our credit facilities or other sources, our ability to refinance borrowings, and the sufficiency of our working capital to meet our financial needs; our ability to satisfy our present operating requirements and fund future growth through existing working capital, credit facilities and debt; misappropriation of data or cybersecurity incidents; and, failure to comply with privacy and data protection laws. Other risks that could cause actual results to differ materially from those described in the forward-looking statements are included in 'Part I, Item 1A: Risk Factors', and the section titled 'Summary of Risk Factors' in our Annual Report on Form 10-K for the year ended December 31, 2024, as such risk factors may be amended, supplemented or superseded from time to time by other reports we file with the Securities and Exchange Commission, including subsequent Quarterly Reports on Form 10-Q The forward-looking statements included in this release are made only as of the date hereof. While the list of factors presented here is considered representative, no such list should be considered to be a complete statement of all potential risks and uncertainties. Many of these risk factors are outside of our control, and as such, they involve risks which are not currently known that could cause actual results to differ materially from those discussed or implied herein. RB Global does not undertake any obligation to update any forward-looking statements to reflect actual results, new information, future events, changes in its expectations or other circumstances that exist after the date as of which the forward-looking statements were made, except as required by law. Article content Article content Article content Article content Article content Contacts Article content RB Global Contacts Article content Media Inquiries: Article content Article content Val Alitovska | RB Global, Inc. Article content Article content Article content (312) 505-9900 Article content Article content valitovska@ Article content Analyst Inquiries: Article content Article content Sameer Rathod | RB Global, Inc. Article content Article content Article content
