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Singaporeans least worried about AI travel scams, global study finds
Singaporeans least worried about AI travel scams, global study finds

Independent Singapore

time4 days ago

  • Business
  • Independent Singapore

Singaporeans least worried about AI travel scams, global study finds

Photo: Freepik/ jcomp SINGAPORE: Singaporeans are the least concerned in the world about AI-powered scams in the travel industry, with only 37% consumers in the city-state saying they lack confidence in the industry's ability to protect them from identity fraud, compared to 44% globally and 55% in the United States, Singapore Business Review reported, citing Jumio's 2025 Online Identity Study. The study's findings suggest that despite growing awareness of AI-related threats, Singaporeans remain relatively trusting when booking trips online. The share of Singaporeans willing to spend more time on identity checks when using travel platforms stands at 78%, a 6% drop from last year. It's a similar story with sharing economy platforms like holiday rentals. While 85% of Singaporeans were willing to verify their identities last year, that number has since dropped to 74% in 2025. Meanwhile, global figures showed little change or only a slight decline in people's willingness to go through identity checks. The study also found that 74% of Singaporeans see AI-powered scams as a bigger threat to personal security than traditional forms of identity theft, compared to the global average of 69%. It looked at varying levels of trust in digital security across markets, especially as more people travel and use online platforms to book or manage their trips. /TISG Read also: 1 in 3 Singaporeans cuts back on American products spending amid Trump's tariff move () => { const trigger = if ('IntersectionObserver' in window && trigger) { const observer = new IntersectionObserver((entries, observer) => { => { if ( { lazyLoader(); // You should define lazyLoader() elsewhere or inline here // Run once } }); }, { rootMargin: '800px', threshold: 0.1 }); } else { // Fallback setTimeout(lazyLoader, 3000); } });

Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud
Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud

Yahoo

time16-07-2025

  • Business
  • Yahoo

Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud

New research from Jumio reveals nearly half of global consumers lack confidence in travel industry's ability to protect against identity fraud SUNNYVALE, Calif., July 16, 2025--(BUSINESS WIRE)--Jumio, the leader in AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights, today released new findings from its 2025 Online Identity Study. As consumers worldwide set out for summer leisure, digital identity protection may be taking a more prominent spot on the packing checklist, with nearly half of global consumers (44%) lacking confidence in the travel industry's ability to protect them from AI-powered fraud including identity theft and account takeover fraud. This lack of confidence jumped to 55% for Americans. For the sharing economy (including vacation rentals and other travel-focused gig economy services), confidence falls even further, with 60% in the U.S. and 50% globally saying they don't feel adequately protected. Consumers share sensitive personal data in exchange for a simple vacation, notably turning over government-issued IDs like passports and drivers' licenses in order to book and check into flights, reserve accommodations and rental cars, and more. This exchange of data makes consumers vulnerable to fraud during the summer travel season — and they recognize the risk. These sentiments trend alongside broader global distrust in digital spaces, with 69% of respondents saying AI-powered fraud now poses a greater threat to personal security than traditional forms of identity theft. In response to this distrust, consumers worldwide are slightly more willing to invest more time in identity verification on these platforms than in 2024: In 2025, 74% of global consumers said they would willingly spend more time on identity verification when accessing travel and hospitality-related platforms if it improved their security — up from 71% in 2024. Global willingness to spend time verifying identity on sharing economy platforms also stayed high at 70% in 2025, only slightly down from 71% in 2024, but with a subtle shift from "a lot more time" to "a little more time." This suggests increased caution, with a remaining preference for low-friction, visible safeguards. Consumers' increasing willingness to spend time on identity verification for travel-related transactions follows a growing trend in traditionally higher-risk industries. For instance, 80% of consumers globally were willing to spend more time on security for digital platforms supporting banking and financial services. "Whether it's an evacuation plan or a safe in every hotel room, the travel and hospitality industry know how to build the structures and processes customers need to feel safe. Now customers expect the same level of care for their personal data," explained Bala Kumar, chief product and technology officer at Jumio. "But travel and hospitality businesses can't keep layering traditional protections on already complex processes — they need new solutions and technologies to balance convenience with protection, even as AI-powered scams evolve." Find additional data and insights here. About the Research The Jumio 2025 Online Identity Study surveyed 8,001 adult consumers evenly distributed across the United States, the United Kingdom, Singapore, and Mexico. Censuswide fielded the survey between April 9 and April 24, 2025. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles and are members of The British Polling Council. About Jumio Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio Platform provides AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights to accurately establish, maintain and reassert trust. Leveraging powerful automated technology including biometric screening, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps to fight fraud and financial crime, onboard customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Based in Sunnyvale, California, Jumio operates globally with offices and representation in North America, Latin America, Europe, Asia Pacific, and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. For more information, please visit View source version on Contacts Media Contacts U.S. Media Contact Haleigh Kent-Bryant10Fold Communicationsjumio@ 810-516-5486 APAC Media Contact Luke NazirFINN +65 8139 2504 LATAM Media Contact Lavinia MuñozSentidos Comunicacioneslavinia@ +52 5510124305 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud
Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud

Business Wire

time16-07-2025

  • Business
  • Business Wire

Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud

SUNNYVALE, Calif.--(BUSINESS WIRE)-- Jumio, the leader in AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights, today released new findings from its 2025 Online Identity Study. As consumers worldwide set out for summer leisure, digital identity protection may be taking a more prominent spot on the packing checklist, with nearly half of global consumers (44%) lacking confidence in the travel industry's ability to protect them from AI-powered fraud including identity theft and account takeover fraud. For the sharing economy (including vacation rentals and other travel-focused gig economy services), confidence falls even further, with 55% in the UK and 50% globally saying they don't feel adequately protected. Consumers share sensitive personal data in exchange for a simple vacation, notably turning over government-issued IDs like passports and drivers' licenses in order to book and check into flights, reserve accommodations and rental cars, and more. This exchange of data makes consumers vulnerable to fraud during the summer travel season — and they recognize the risk. These sentiments trend alongside broader global distrust in digital spaces, with 69% of respondents saying AI-powered fraud now poses a greater threat to personal security than traditional forms of identity theft. In response to this distrust, consumers worldwide are slightly more willing to invest more time in identity verification on these platforms than in 2024: In 2025, 74% of global consumers said they would willingly spend more time on identity verification when accessing travel and hospitality-related platforms if it improved their security — up from 71% in 2024. Global willingness to spend time verifying identity on sharing economy platforms also stayed high at 70% in 2025, only slightly down from 71% in 2024, but with a subtle shift from 'a lot more time' to 'a little more time.' This suggests increased caution, with a remaining preference for low-friction, visible safeguards. Consumers' increasing willingness to spend time on identity verification for travel-related transactions follows a growing trend in traditionally higher-risk industries. For instance, 80% of consumers globally were willing to spend more time on security for digital platforms supporting banking and financial services. 'Whether it's an evacuation plan or a safe in every hotel room, the travel and hospitality industry know how to build the structures and processes customers need to feel safe. Now customers expect the same level of care for their personal data,' explained Bala Kumar, chief product and technology officer at Jumio. 'But travel and hospitality businesses can't keep layering traditional protections on already complex processes — they need new solutions and technologies to balance convenience with protection, even as AI-powered scams evolve.' Find additional data and insights here. About the Research The Jumio 2025 Online Identity Study surveyed 8,001 adult consumers evenly distributed across the United States, the United Kingdom, Singapore, and Mexico. Censuswide fielded the survey between April 9 and April 24, 2025. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles and are members of The British Polling Council. About Jumio Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio Platform provides AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights to accurately establish, maintain and reassert trust. Leveraging powerful automated technology including biometric screening, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps to fight fraud and financial crime, onboard customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Based in Sunnyvale, California, Jumio operates globally with offices and representation in North America, Latin America, Europe, Asia Pacific, and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. For more information, please visit

Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud
Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud

National Post

time16-07-2025

  • Business
  • National Post

Trouble in Paradise? Consumers Don't Trust Travel Industry to Protect Them From AI-Powered Fraud

Article content New research from Jumio reveals nearly half of global consumers lack confidence in travel industry's ability to protect against identity fraud Article content SUNNYVALE, Calif. — Jumio, the leader in AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights, today released new findings from its 2025 Online Identity Study. As consumers worldwide set out for summer leisure, digital identity protection may be taking a more prominent spot on the packing checklist, with nearly half of global consumers (44%) lacking confidence in the travel industry's ability to protect them from AI-powered fraud including identity theft and account takeover fraud. This lack of confidence jumped to 55% for Americans. Article content For the sharing economy (including vacation rentals and other travel-focused gig economy services), confidence falls even further, with 60% in the U.S. and 50% globally saying they don't feel adequately protected. Article content Consumers share sensitive personal data in exchange for a simple vacation, notably turning over government-issued IDs like passports and drivers' licenses in order to book and check into flights, reserve accommodations and rental cars, and more. This exchange of data makes consumers vulnerable to fraud during the summer travel season — and they recognize the risk. Article content These sentiments trend alongside broader global distrust in digital spaces, with 69% of respondents saying AI-powered fraud now poses a greater threat to personal security than traditional forms of identity theft. Article content In response to this distrust, consumers worldwide are slightly more willing to invest more time in identity verification on these platforms than in 2024: Article content In 2025, 74% of global consumers said they would willingly spend more time on identity verification when accessing travel and hospitality-related platforms if it improved their security — up from 71% in 2024. Global willingness to spend time verifying identity on sharing economy platforms also stayed high at 70% in 2025, only slightly down from 71% in 2024, but with a subtle shift from 'a lot more time' to 'a little more time.' This suggests increased caution, with a remaining preference for low-friction, visible safeguards. Article content Consumers' increasing willingness to spend time on identity verification for travel-related transactions follows a growing trend in traditionally higher-risk industries. For instance, 80% of consumers globally were willing to spend more time on security for digital platforms supporting banking and financial services. Article content 'Whether it's an evacuation plan or a safe in every hotel room, the travel and hospitality industry know how to build the structures and processes customers need to feel safe. Now customers expect the same level of care for their personal data,' explained Bala Kumar, chief product and technology officer at Jumio. 'But travel and hospitality businesses can't keep layering traditional protections on already complex processes — they need new solutions and technologies to balance convenience with protection, even as AI-powered scams evolve.' Article content Find additional data and insights here. Article content About the Research Article content The Jumio 2025 Online Identity Study surveyed 8,001 adult consumers evenly distributed across the United States, the United Kingdom, Singapore, and Mexico. Censuswide fielded the survey between April 9 and April 24, 2025. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles and are members of The British Polling Council. Article content About Jumio Article content Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio Platform provides AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights to accurately establish, maintain and reassert trust. Article content Leveraging powerful automated technology including biometric screening, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps to fight fraud and financial crime, onboard customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Article content Based in Sunnyvale, California, Jumio operates globally with offices and representation in North America, Latin America, Europe, Asia Pacific, and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. Article content Article content Article content Article content Contacts Article content Media Contacts Article content U.S. Media Contact Article content Article content Haleigh Kent-Bryant Article content Article content Article content 810-516-5486 Article content APAC Media Contact Article content Article content Luke Nazir Article content Article content FINN Partners Article content Article content Article content Article content +65 8139 2504 Article content LATAM Media Contact Article content Article content Lavinia Muñoz Article content Article content Article content Article content

Prometeo and Jumio form alliance on identity and account validation in LatAm
Prometeo and Jumio form alliance on identity and account validation in LatAm

Finextra

time11-07-2025

  • Business
  • Finextra

Prometeo and Jumio form alliance on identity and account validation in LatAm

Prometeo, the leading fintech company specializing in the development of technology infrastructure, and Jumio, the leader in AI-powered identity intelligence anchored in biometric authentication, automation and data-driven insights, have announced a strategic alliance that combines the best of their technologies. 0 This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Together, they offer a more robust and secure solution for identity authentication and bank account validation across the region. This integration provides fintechs, digital banks, payment gateways, online gaming platforms, and e-commerce companies, among other sectors, with access to a unified solution that simplifies key processes such as user onboarding and payment reconciliation. By combining identity verification and account validation into a single access point, it becomes possible to reduce operational times, prevent fraud, and deliver a faster and more secure user experience. 'This alliance allows us to offer stronger bank account validation, a key element in any authentication process. We're no longer just confirming whether an account exists — we're also verifying who's behind it, which redefines how fintechs and digital companies build fast and efficient onboarding processes,' said Roberto Gaudelli, commercial director at Prometeo. 'We're proud to reach this milestone, which adds an extra layer of security and trust for our clients.' This collaboration represents a significant step forward for the financial ecosystem: a modular, integrated solution that addresses real challenges in digital onboarding. Through a single flow, organizations in Latin America will be able to verify that an account truly belongs to the applicant and validate their identity using biometrics. This translates into faster processes, higher conversion rates, and compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) standards. 'Connecting our best-in-class biometric verification technology with the largest banking network in Latin America not only delivers a more complete solution to the market, it also raises the bar for security and efficiency. This alliance integrates advanced AI capabilities, data analytics, and user behavior interpretation, elements that truly make a difference and allow us to offer a robust, intelligent solution designed to tackle one of the region's biggest challenges,' said Pilar Pereira, strategic alliances manager for Latin America at Jumio. Key benefits of the alliance include: • Simultaneous identity and bank account verification in a single flow. • Reduced fraud risk and improved detection of suspicious activity. • Compliance with local and international regulations. • Scalable, agile solution adaptable to organizations of all sizes. By joining forces, Prometeo and Jumio are raising the bar for verification in Latin America and setting a new regional benchmark. This alliance strengthens business models that demand agility, security, and scalability, benefiting clients who seek robust, efficient, and frictionless user experiences.

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