03-07-2025
Bhopal & Khajuraho airports in India's top 3, score perfect 5
Bhopal: Raja Bhoj and Khajuraho airports from Madhya Pradesh are among the top three airports in India to have achieved top ranking in the country in the Customer Satisfaction Survey for the period from Jan to June 2025.
Both the airports scored 5 out of 5 in the assessment while Maharana Pratap Airport, Udaipur in Rajasthan too attained the top position with a perfect score of 5.
This is the second time that Bhopal airport secured the top position. Two years ago in 2023, Bhopal airport had secured top position.
The evaluation covered 60 airports from a total of 62 facilities. The remaining two airports, Jaisalmer and Tezpur, were not included in the assessment as they lacked scheduled flight services. For Round-1 2025, the overall Customer Satisfaction Index (CSI), evaluated on a five-point scale, reached 4.59.
Director of Bhopal airport, Ramji Awasthi, said, "We have implemented several innovative measures to enhance the travel experience."
