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Your shield against the unexpected: why insurance still matters
Your shield against the unexpected: why insurance still matters

TimesLIVE

time07-07-2025

  • Automotive
  • TimesLIVE

Your shield against the unexpected: why insurance still matters

About 70% of South African motorists are either not insured or underinsured, leaving them financially exposed in the event of an accident, theft, or natural disaster. Affordability is a big hurdle — but just as concerning is how many people still don't realise how important insurance is for staying financially secure when life takes an unexpected turn. Burton Naicker, CEO of Miway Insurance, believes that addressing this protection gap begins with greater awareness. 'South Africans face increasing financial vulnerability, compounded by high unemployment and low insurance penetration. It's up to the industry to shift perceptions and show the real value of insurance in people's everyday lives.' The real protection gap SA's short-term insurance gap refers to the difference between what individuals or businesses could lose during an insurable event, such as a flood, car accident or burglary, and the portion of those losses that are insured. Small businesses and low-income households are especially affected, often operating with minimal to no protection. According to Naicker, the issue is twofold. 'There's one group of people who could technically afford insurance but choose not to, often because they think it costs too much. Then there's a much larger group who simply can't afford full coverage at all. In both cases, there's often little understanding of how customisable insurance can be made affordable. 'People view insurance as a luxury, something that can be cancelled when there is financial pressure. The reality is that most accidents and losses are caused by things out of your control, like someone else's poor driving, infrastructure failures or extreme weather conditions,' he says. 'That's why cover still matters.' Tailored cover is better than none Without a savings buffer, South Africans risk long-term setbacks if their vehicles or homes are damaged or destroyed. For small business owners, it could mean the collapse of a livelihood built over years. The economic knock-on effects are also significant. 'If a small business has no cover and suffers a major loss, it can't serve its customers, pay staff or contribute to the economy. The ripple effect is serious,' says Naicker. 'That's why I believe insurance should be treated as a basic cost of doing business — something that gets built into your pricing from the start.' Miway encourages people to explore flexible insurance options that suit their budget and needs. 'Especially during revolving life changes, we encourage you to keep your assets covered,' says Naicker. 'Your monthly premium can be reduced by increasing your excess or choosing a lower level of cover. It's always better to have some cover than to have nothing at all.' Insurance: smart protection for a changing world The nature of risk is also evolving, with extreme weather events becoming more frequent and severe. The record-breaking April 2022 floods in KwaZulu-Natal, for example, caused billions in damages. Add to that the ongoing threat of load-shedding, which can lead to power surges damaging appliances and compromised security systems. At a time when every rand counts, Miway's new Micashback is a meaningful reward that puts real cash back in people's pockets '[While cover from the government-owned] South African Special Risks Insurance Association plays a critical role in protecting against damage caused by risks such as civil unrest, looting, and strikes, it is vital for consumers to understand that this cover is only accessible through their existing personal or business insurance policies,' says Naicker. At Miway, adapting to this changing risk landscape means offering insurance that is not only relevant but also rewarding. The company recently launched Micashback — a smart new feature that gives customers 10% of their premiums back after two straight years without a claim. At a time when every rand counts, it's a meaningful reward that puts real cash back in people's pockets. 'Insurance shouldn't feel like a grudge purchase,' Naicker adds. 'It should be a tool for rebuilding and recovery, and where possible, and it should reward positive behaviour as well.' Time to reassess The recent National Insurance Awareness Day (June 28) serves as a reminder for South Africans to take a moment to reflect and review their policies, says Naicker. Whether you've bought a new car, renovated your home or started a side hustle, your policy should keep up with your lifestyle. Rather than cancelling insurance altogether when times are tough, it is best to speak to your insurer about how to make it more affordable Burton Naicker, CEO of Miway Insurance 'People's lives change all the time — you move into new jobs, start side hustles, or take on new financial responsibilities,' he says. 'Your cover should change with you. Rather than cancelling it altogether when times are tough, it is best to speak to your insurer about how to make it more affordable.' He adds that Miway continues to revise and expand its product range to meet different customer needs. 'Our policy structure is designed to offer real flexibility — drop cover, add cover, adjust your excess — all to help customers stay insured through different life stages.'

Tips to have a successful road trip: Plan, pack, protect
Tips to have a successful road trip: Plan, pack, protect

The Citizen

time13-05-2025

  • Automotive
  • The Citizen

Tips to have a successful road trip: Plan, pack, protect

Most South Africans hold on to their cars longer because of economic pressures, with only a few keeping them for five to ten years. South Africa offers great getaway places where one can escape the busy city life and relax. Thus, it is essential to take road trips with your loved ones occasionally for that much-needed escape. However, for the road trip to be successful, proper planning is essential. Siyakha Masiye, spokesperson at Miway Insurance, says choosing to spend hours in a car after a week of commuting may seem counterintuitive. However, there is something undeniably therapeutic about a road trip. The psychology of the road trip The rhythmic motion of the drive, the ever-changing scenery, and the absence of immediate pressures create a meditative experience that allows us to reset and recharge. He notes that while road trips promise adventure, there could be unforeseen challenges along the way that can disrupt one's plans. This can be vehicle issues, unexpected breakdowns, or accidents. Which is why it is important to ensure the car you will be using for the road trip is in perfect condition before embarking on the journey. ALSO READ: Understanding car insurance: How much coverage do you really need? Checking your car before road trip Masiye notes that most South Africans tend to keep their cars longer due to economic conditions, with only a select few retaining their vehicles for between five and ten years. 'Before setting off, a quick vehicle check can help prevent unnecessary setbacks. Checking tire pressure, assessing for oil levels, brake issues, and any failing lights should be as much a part of the journey preparation as planning your route and packing essentials.' During holiday periods in the country, road traffic and related incidents experience a significant increase. He advises motorists to adhere to the speed limit, avoid distractions, and ensure they have roadside assistance coverage. 'Before setting off on your next adventure, take a moment to ensure your vehicle is road-trip ready, because a road trip is about freedom, and the right cover means nothing gets in the way of that.' Safety checklist before setting off Ernest North, co-founder of Naked Insurance, gives a safety checklist for motorists before taking their vehicle on holiday: Is the vehicle licensed, insured, roadworthy and in good condition? Are the tyres (including the spare) properly inflated? Are all lights and indicators working as they should? Are connections and chains correctly and securely fastened? Is the caravan or trailer packed with proper weight distribution to avoid imbalance and swaying? Are gas cylinders in the caravan closed and secured? Can the vehicle be securely locked when unattended? NOW READ: Why is 2025 the perfect time to sell or trade your car?

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