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Girl, 5, on Jet2 holiday just millimetres from tragedy at 'death-trap' hotel
Girl, 5, on Jet2 holiday just millimetres from tragedy at 'death-trap' hotel

Daily Mirror

time6 days ago

  • Daily Mirror

Girl, 5, on Jet2 holiday just millimetres from tragedy at 'death-trap' hotel

Mya Mullin was just five years old when she was left with permanent scars after the 2018 accident in a hotel room on the Jet2 holiday to Gran Canaria A five-year-old girl who was holidaying with her family on the island of Gran Canaria was just millimetres away from tragedy, it has been revealed. Mya Mullin - who is now 12 - is left with permanent scars after the 2018 accident on the Jet2 holiday. Along with her mum and dad, they were enjoying a package holiday at the Hotel Lago Taurito when Mya mistakenly ran into the closed sliding glass door of their apartment terrace. Her father, Neil Mullin, recounted the harrowing moment, saying he "heard the bang" and then saw Mya "still in the door with glass stuck in her, screaming." ‌ ‌ He said: "Seeing my child stuck there with the glass embedded and then holding her stomach wound together for about 30 minutes until the ambulance arrived, it really affected all of us. It was just neglect. "You book a holiday for your family and you expect a room that is safe for you and your children, but it didn't look like any recent safety checks had been done. I think Jet2 failed their customers." ‌ Mya had to be rushed to a hospital in Las Palmas for surgery on her stomach and leg injuries. Mr Mullin said that taking legal action against Jet2 "wasn't about the money", but rather an effort to hold the company accountable for providing accommodation that was "a death trap". Hudgell Solicitors pursued legal action against Jet2 on behalf of Mya Mullin's family from the West Midlands. The solicitors argued that the door did not comply with Spanish safety regulations and accused Jet2 of neglecting its duty of care to the holidaymakers. Jet2 did not accept responsibility, but did opt for an out-of-court settlement, paying "five-figure" compensation, according to the law firm. Anne Thomson, a specialist in travel accidents at Hudgell Solicitors, said: "Package holiday tour operators have a duty of care to their customers no matter where in the world you travel. "They are responsible for ensuring your safety at your accommodation and that the facilities and services provided meet a satisfactory standard so they are safe. In this case we argued that they had failed." A Jet2 spokeswoman said: "We can confirm that we have reached a settlement in relation to an incident which occurred in 2018. The health and safety of our customers is extremely important to us and we would like to reiterate how sorry we are about this incident."

Jet2 forks out five-figure sum after girl, 5, sliced open in hotel horror
Jet2 forks out five-figure sum after girl, 5, sliced open in hotel horror

Daily Mirror

time7 days ago

  • Daily Mirror

Jet2 forks out five-figure sum after girl, 5, sliced open in hotel horror

Mya Mullin, who was five at the time of the incident, suffered large cuts after she ran through a glass balcony during a family holiday to Spain's Canary Islands Jet2 has forked out a five-figure sum after a five-year-old girl suffered horrifying cuts at a hotel. Hudgell Solicitors said it had taken legal action against Jet2 on behalf of the family of Mya Mullin, from the West Midlands, who suffered large cuts after she ran through a glass balcony door at a Canary Islands hotel. She has been awarded compensation for the 2018 incident. ‌ Mya, who was five at the time, was left with permanent scars following the incident on Gran Canaria. Hudgell Solicitors claimed the door failed to meet Spanish safety standards and accused Jet2 of breaching its contractual duty of care to the family. ‌ The travel company did not admit liability but agreed to settle the case out of court by making a 'five-figure' compensation payment to 12-year-old Mya, the law firm said. The family were on a package holiday provided by Jet2 at the Hotel Lago Taurito when the incident happened. Mya went to run onto the terrace of their apartment without realising the sliding glass door was closed. Her father, Neil Mullin, said he 'heard the bang' and then saw Mya 'still in the door with glass stuck in her, screaming'. ‌ He went on: 'Seeing my child stuck there with the glass embedded and then holding her stomach wound together for about 30 minutes until the ambulance arrived, it really affected all of us. It was just neglect. You book a holiday for your family and you expect a room that is safe for you and your children, but it didn't look like any recent safety checks had been done.' Mr Mullin said taking legal action against Jet2 'wasn't about the money', but was an attempt to get the company to take responsibility for providing accommodation that was 'a death trap'. Mya was taken to a hospital in the capital Las Palmas for surgery to stomach and leg wounds. Anne Thomson, a travel accident expert at Hudgell Solicitors, said: 'Package holiday tour operators have a duty of care to their customers no matter where in the world you travel. 'They are responsible for keeping you safe at your accommodation and the facilities and services supplied should be of a satisfactory standard so that they are also safe. In this case we argued that they had failed.' A spokesperson for Jet2 said: 'We can confirm that we have reached a settlement in relation to an incident which occurred in 2018. The health and safety of our customers is extremely important to us, and we would like to reiterate how sorry we are about this incident.'

Jet2 holiday horror glass balcony accident left girl with permanent scars
Jet2 holiday horror glass balcony accident left girl with permanent scars

Daily Record

time7 days ago

  • Daily Record

Jet2 holiday horror glass balcony accident left girl with permanent scars

"I heard the bang" and then saw Mya "still in the door with glass stuck in her, screaming." A young girl who suffered horror wounds after crashing through a glass balcony door at a Canary Islands resort on a Jet2 holiday has received a five-figure payout. Hudgell Solicitors pursued legal action against the popular airline and holiday firm on behalf of Mya Mullin's family. ‌ Maya was just five years old when she sustained deep cuts and permanent scarring in the 2018 accident on Gran Canaria, the Mirror reports. ‌ Solicitors argued that the door did not comply with Spanish safety regulations and accused Jet2 of neglecting its duty of care to the holidaymakers from the West Midlands. While Jet2 did not accept responsibility, it opted for an out-of-court settlement, paying "five-figure" compensation to now 12-year-old Mya, according to the law firm. The Mullins were enjoying a package holiday provided by Jet2 at the Hotel Lago Taurito when Mya mistakenly ran into the closed sliding glass door of their apartment terrace. Her father, Neil Mullin, recounted the harrowing moment:"I heard the bang" and then saw Mya "still in the door with glass stuck in her, screaming." He described the ordeal: "Seeing my child stuck there with the glass embedded and then holding her stomach wound together for about 30 minutes until the ambulance arrived, it really affected all of us. ‌ "It was just neglect. You book a holiday for your family and you expect a room that is safe for you and your children, but it didn't look like any recent safety checks had been done. I think Jet2 failed their customers." Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. If you're curious, you can read our Privacy Notice. Mr Mullin stated that taking legal action against Jet2 "wasn't about the money", but rather an effort to hold the company accountable for providing accommodation that was "a death trap". ‌ Mya had to be rushed to a hospital in Las Palmas for surgery on her stomach and leg injuries. Anne Thomson, a specialist in travel accidents at Hudgell Solicitors, said: "Package holiday tour operators have a duty of care to their customers no matter where in the world you travel. "They are responsible for ensuring your safety at your accommodation and that the facilities and services provided meet a satisfactory standard so they are safe. In this case we argued that they had failed." A representative for Jet2 said: "We can confirm that we have reached a settlement in relation to an incident which occurred in 2018. The health and safety of our customers is extremely important to us and we would like to reiterate how sorry we are about this incident."

Jet2 pays girl, 12, 'five-figure' sum over Gran Canaria incident
Jet2 pays girl, 12, 'five-figure' sum over Gran Canaria incident

Daily Mirror

time7 days ago

  • Daily Mirror

Jet2 pays girl, 12, 'five-figure' sum over Gran Canaria incident

She was five years old at the time A young girl who was injured after crashing through a glass balcony door at a Canary Islands resort has received a payout. Hudgell Solicitors pursued legal action against Jet2 on behalf of Mya Mullin's family from the West Midlands. She was just five years old when she sustained deep cuts and permanent scarring in the 2018 accident on Gran Canaria. ‌ The solicitors argued that the door did not comply with Spanish safety regulations and accused Jet2 of neglecting its duty of care to the holidaymakers. ‌ While Jet2 did not accept responsibility, it opted for an out-of-court settlement, paying "five-figure" compensation to now 12-year-old Mya, according to the law firm. The Mullins were enjoying a package holiday provided by Jet2 at the Hotel Lago Taurito when Mya mistakenly ran into the closed sliding glass door of their apartment terrace. Her father, Neil Mullin, recounted the harrowing moment: "I heard the bang" and then saw Mya "still in the door with glass stuck in her, screaming." ‌ He described the ordeal: "Seeing my child stuck there with the glass embedded and then holding her stomach wound together for about 30 minutes until the ambulance arrived, it really affected all of us. "It was just neglect. You book a holiday for your family and you expect a room that is safe for you and your children, but it didn't look like any recent safety checks had been done. I think Jet2 failed their customers." Mr Mullin stated that taking legal action against Jet2 "wasn't about the money", but rather an effort to hold the company accountable for providing accommodation that was "a death trap". ‌ Mya had to be rushed to a hospital in Las Palmas for surgery on her stomach and leg injuries. Anne Thomson, a specialist in travel accidents at Hudgell Solicitors, said: "Package holiday tour operators have a duty of care to their customers no matter where in the world you travel. "They are responsible for ensuring your safety at your accommodation and that the facilities and services provided meet a satisfactory standard so they are safe. In this case we argued that they had failed." A representative for Jet2 said: "We can confirm that we have reached a settlement in relation to an incident which occurred in 2018. The health and safety of our customers is extremely important to us and we would like to reiterate how sorry we are about this incident."

Jet2 pays girl, 12, 'five-figure' compensation after she was injured in Gran Canaria
Jet2 pays girl, 12, 'five-figure' compensation after she was injured in Gran Canaria

Wales Online

time7 days ago

  • Wales Online

Jet2 pays girl, 12, 'five-figure' compensation after she was injured in Gran Canaria

Jet2 pays girl, 12, 'five-figure' compensation after she was injured in Gran Canaria The travel company has apologised Jet2 apologised after the case (Image: Photofex-AT via Getty Images ) A girl who suffered large cuts after running through a glass balcony door at a Canary Islands hotel has been awarded compensation. Hudgell Solicitors said it took legal action against travel company Jet2 on behalf of the family of Mya Mullin, from the West Midlands, who was aged five at the time of the accident in 2018. She suffered deep cuts and was left with permanent scars following the incident on Gran Canaria. Hudgell Solicitors claimed the door failed to meet Spanish safety standards and accused Jet2 of breaching its contractual duty of care to the family. ‌ The travel company did not admit liability but agreed to settle the case out of court by making a 'five-figure' compensation payment to 12-year-old Mya, the law firm said. ‌ The family was on a package holiday provided by Jet2 at the Hotel Lago Taurito when the incident happened. Mya went to run onto the terrace of their apartment without realising the sliding glass door was closed. Her father, Neil Mullin, said he 'heard the bang' and then saw Mya 'still in the door with glass stuck in her, screaming'. He went on: 'Seeing my child stuck there with the glass embedded and then holding her stomach wound together for about 30 minutes until the ambulance arrived, it really affected all of us. Article continues below 'It was just neglect. You book a holiday for your family and you expect a room that is safe for you and your children, but it didn't look like any recent safety checks had been done. I think Jet2 failed their customers.' Mr Mullin said taking legal action against Jet2 'wasn't about the money', but was an attempt to get the company to take responsibility for providing accommodation that was 'a death trap'. Mya was taken to a hospital in the capital Las Palmas for surgery to stomach and leg wounds. Article continues below Anne Thomson, a travel accident expert at Hudgell Solicitors, said: 'Package holiday tour operators have a duty of care to their customers no matter where in the world you travel. 'They are responsible for keeping you safe at your accommodation and the facilities and services supplied should be of a satisfactory standard so that they are also safe. In this case we argued that they had failed.' A spokesperson for Jet2 said: 'We can confirm that we have reached a settlement in relation to an incident which occurred in 2018. The health and safety of our customers is extremely important to us and we would like to reiterate how sorry we are about this incident.'

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