Jet2 pays girl, 12, 'five-figure' compensation after she was injured in Gran Canaria
The travel company has apologised
Jet2 apologised after the case
(Image: Photofex-AT via Getty Images )
A girl who suffered large cuts after running through a glass balcony door at a Canary Islands hotel has been awarded compensation. Hudgell Solicitors said it took legal action against travel company Jet2 on behalf of the family of Mya Mullin, from the West Midlands, who was aged five at the time of the accident in 2018.
She suffered deep cuts and was left with permanent scars following the incident on Gran Canaria. Hudgell Solicitors claimed the door failed to meet Spanish safety standards and accused Jet2 of breaching its contractual duty of care to the family.
The travel company did not admit liability but agreed to settle the case out of court by making a 'five-figure' compensation payment to 12-year-old Mya, the law firm said.
The family was on a package holiday provided by Jet2 at the Hotel Lago Taurito when the incident happened. Mya went to run onto the terrace of their apartment without realising the sliding glass door was closed.
Her father, Neil Mullin, said he 'heard the bang' and then saw Mya 'still in the door with glass stuck in her, screaming'.
He went on: 'Seeing my child stuck there with the glass embedded and then holding her stomach wound together for about 30 minutes until the ambulance arrived, it really affected all of us.
Article continues below
'It was just neglect. You book a holiday for your family and you expect a room that is safe for you and your children, but it didn't look like any recent safety checks had been done. I think Jet2 failed their customers.'
Mr Mullin said taking legal action against Jet2 'wasn't about the money', but was an attempt to get the company to take responsibility for providing accommodation that was 'a death trap'.
Mya was taken to a hospital in the capital Las Palmas for surgery to stomach and leg wounds.
Article continues below
Anne Thomson, a travel accident expert at Hudgell Solicitors, said: 'Package holiday tour operators have a duty of care to their customers no matter where in the world you travel.
'They are responsible for keeping you safe at your accommodation and the facilities and services supplied should be of a satisfactory standard so that they are also safe. In this case we argued that they had failed.'
A spokesperson for Jet2 said: 'We can confirm that we have reached a settlement in relation to an incident which occurred in 2018. The health and safety of our customers is extremely important to us and we would like to reiterate how sorry we are about this incident.'
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Glasgow Times
33 minutes ago
- Glasgow Times
Expedia's best islands for British holidaymakers to visit
When it comes to planning a holiday, the location is typically always the first big decision to be made. Lucky for you, experts have done this for you to help you decide on that next sun-kissed destination. From the cultural richness of Jamaica to the sunny shores of Koh Samui, travel company Expedia has revealed its list of the 'best' islands to visit this year. What's the best seat to book on a plane? Expedia's best islands for British holidaymakers to visit Expedia has released its 2025 Island Hot List, which "offers culture and authenticity". This list "demonstrates how islands are adapting and redefining what it means to travel to these unique edges of the world". The top 3 were Aruba, Bali, and the Dominican Republic, but there are many other great locations to whet your appetite. Each list includes one great feature about it, which may help you decide. Aruba topped Expedia's list of the best islands to visit in 2025 (Image: Getty Images) Here is the full list of Expedia's 10 best islands to visit in 2025: Aruba (Best for Year-Round Sunshine) Bali, Indonesia (Best for Relaxation) Dominican Republic (Best for Adventure) Fiji (Best for Community) Jamaica (Best for Culture) Koh Samui, Thailand (Best for Affordable Luxury) Maldives (Best for Romance) Oahu, Hawaii (Best for Surfing) Paros, Greece (Best for Nightlife) Sardinia, Italy (Best for Food Lovers) Expedia has revealed its 2025 Island Hot List (Image: Expedia) Mr Narin Tijayang, former Executive Director of Koh Samui Office, Tourism Authority of Thailand, said it is an "honour" to be a part of the list, with the recognition a "testament to the breathtaking beauty and vibrant culture" of the island. 'Being named among Expedia's top 10 island destinations is a proud moment for Jamaica,' said Jamaica's Minister of Tourism, Hon Edmund Bartlett. 'There is a vibe that can only be found in Jamaica and this recognition reflects the soul of our island – our music, food, people, and unforgettable rhythm of life." Expedia's new 2025 Island Hot List comes as island searches globally have gone up by 30 per cent on average. The research to create the included Expedia's own travel data, as well as a number of other factors. Can you still use a red passport in 2025? These include accommodation rates and quality, accessibility, air connectivity, weather and seasonality, tourism appeal, and traveller safety and inclusivity. The global report recommends September as the typical best time for an island getaway. However, the optimum time to visit varies by destination, with September in the Caribbean being hurricane season. Melanie Fish, head of Expedia Group brands public relations, said: "Powered by real traveller data, the Expedia Island Hot List gives travellers the inspiration they need to plan a smarter island escape. 5 top tips for island travel from Expedia Along with the list, Expedia has also provided some top travel tips for those heading to islands on holiday. Travel off-peak Expedia says that average stay prices can swing by up to 50 per cent depending on the season. By travelling off-season, you can skip the crowds and get better deals. Use Flight Alerts to help you know when to book Expedia's app has a Price Tracking feature, which can notify you when fares dip. This can lead to good deals for different holidays. Island hop for unexpected adventures Expedia recommends travelling to nearby islands to broaden your experience. Most islands have ferries and short flights that can lead to hidden beaches, local flavours, and off-the-radar gems. Bundle and save more When booking, using a package or bundle to feature flights, car hire, hotels and activities can save hundreds. Expedia has its own customisable packages to help book multiple items together. Score 25 per cent + savings with the Expedia Halfway There Sale Expedia's Halfway There Sale can save you money on your island getaway. Recommended reading: With average island hotel rates ranging from £110 in Bali to £483 in the Maldives, members can save 25 per cent or more on select stays. Holidays must be booked by July 21, and travel by October 31. Do you have a favourite island getaway? Let us know in the comments.
Leader Live
33 minutes ago
- Leader Live
Expedia's best islands for British holidaymakers to visit
When it comes to planning a holiday, the location is typically always the first big decision to be made. Lucky for you, experts have done this for you to help you decide on that next sun-kissed destination. From the cultural richness of Jamaica to the sunny shores of Koh Samui, travel company Expedia has revealed its list of the 'best' islands to visit this year. Expedia has released its 2025 Island Hot List, which "offers culture and authenticity". This list "demonstrates how islands are adapting and redefining what it means to travel to these unique edges of the world". The top 3 were Aruba, Bali, and the Dominican Republic, but there are many other great locations to whet your appetite. Each list includes one great feature about it, which may help you decide. Aruba topped Expedia's list of the best islands to visit in 2025 (Image: Getty Images) Here is the full list of Expedia's 10 best islands to visit in 2025: Expedia has revealed its 2025 Island Hot List (Image: Expedia) Mr Narin Tijayang, former Executive Director of Koh Samui Office, Tourism Authority of Thailand, said it is an "honour" to be a part of the list, with the recognition a "testament to the breathtaking beauty and vibrant culture" of the island. 'Being named among Expedia's top 10 island destinations is a proud moment for Jamaica,' said Jamaica's Minister of Tourism, Hon Edmund Bartlett. 'There is a vibe that can only be found in Jamaica and this recognition reflects the soul of our island – our music, food, people, and unforgettable rhythm of life." Expedia's new 2025 Island Hot List comes as island searches globally have gone up by 30 per cent on average. The research to create the included Expedia's own travel data, as well as a number of other factors. These include accommodation rates and quality, accessibility, air connectivity, weather and seasonality, tourism appeal, and traveller safety and inclusivity. The global report recommends September as the typical best time for an island getaway. However, the optimum time to visit varies by destination, with September in the Caribbean being hurricane season. Melanie Fish, head of Expedia Group brands public relations, said: "Powered by real traveller data, the Expedia Island Hot List gives travellers the inspiration they need to plan a smarter island escape. Along with the list, Expedia has also provided some top travel tips for those heading to islands on holiday. Expedia says that average stay prices can swing by up to 50 per cent depending on the season. By travelling off-season, you can skip the crowds and get better deals. Expedia's app has a Price Tracking feature, which can notify you when fares dip. This can lead to good deals for different holidays. A post shared by Expedia (@expedia) Expedia recommends travelling to nearby islands to broaden your experience. Most islands have ferries and short flights that can lead to hidden beaches, local flavours, and off-the-radar gems. When booking, using a package or bundle to feature flights, car hire, hotels and activities can save hundreds. Expedia has its own customisable packages to help book multiple items together. Expedia's Halfway There Sale can save you money on your island getaway. Recommended reading: With average island hotel rates ranging from £110 in Bali to £483 in the Maldives, members can save 25 per cent or more on select stays. Holidays must be booked by July 21, and travel by October 31. Do you have a favourite island getaway? Let us know in the comments.
The Herald Scotland
an hour ago
- The Herald Scotland
Expedia's best islands for British holidaymakers to visit
Lucky for you, experts have done this for you to help you decide on that next sun-kissed destination. From the cultural richness of Jamaica to the sunny shores of Koh Samui, travel company Expedia has revealed its list of the 'best' islands to visit this year. What's the best seat to book on a plane? Expedia's best islands for British holidaymakers to visit Expedia has released its 2025 Island Hot List, which "offers culture and authenticity". This list "demonstrates how islands are adapting and redefining what it means to travel to these unique edges of the world". The top 3 were Aruba, Bali, and the Dominican Republic, but there are many other great locations to whet your appetite. Each list includes one great feature about it, which may help you decide. Aruba topped Expedia's list of the best islands to visit in 2025 (Image: Getty Images) Here is the full list of Expedia's 10 best islands to visit in 2025: Aruba (Best for Year-Round Sunshine) Bali, Indonesia (Best for Relaxation) Dominican Republic (Best for Adventure) Fiji (Best for Community) Jamaica (Best for Culture) Koh Samui, Thailand (Best for Affordable Luxury) Maldives (Best for Romance) Oahu, Hawaii (Best for Surfing) Paros, Greece (Best for Nightlife) Sardinia, Italy (Best for Food Lovers) Expedia has revealed its 2025 Island Hot List (Image: Expedia) Mr Narin Tijayang, former Executive Director of Koh Samui Office, Tourism Authority of Thailand, said it is an "honour" to be a part of the list, with the recognition a "testament to the breathtaking beauty and vibrant culture" of the island. 'Being named among Expedia's top 10 island destinations is a proud moment for Jamaica,' said Jamaica's Minister of Tourism, Hon Edmund Bartlett. 'There is a vibe that can only be found in Jamaica and this recognition reflects the soul of our island – our music, food, people, and unforgettable rhythm of life." Expedia's new 2025 Island Hot List comes as island searches globally have gone up by 30 per cent on average. The research to create the included Expedia's own travel data, as well as a number of other factors. Can you still use a red passport in 2025? These include accommodation rates and quality, accessibility, air connectivity, weather and seasonality, tourism appeal, and traveller safety and inclusivity. The global report recommends September as the typical best time for an island getaway. However, the optimum time to visit varies by destination, with September in the Caribbean being hurricane season. Melanie Fish, head of Expedia Group brands public relations, said: "Powered by real traveller data, the Expedia Island Hot List gives travellers the inspiration they need to plan a smarter island escape. 5 top tips for island travel from Expedia Along with the list, Expedia has also provided some top travel tips for those heading to islands on holiday. Travel off-peak Expedia says that average stay prices can swing by up to 50 per cent depending on the season. By travelling off-season, you can skip the crowds and get better deals. Use Flight Alerts to help you know when to book Expedia's app has a Price Tracking feature, which can notify you when fares dip. This can lead to good deals for different holidays. Island hop for unexpected adventures Expedia recommends travelling to nearby islands to broaden your experience. Most islands have ferries and short flights that can lead to hidden beaches, local flavours, and off-the-radar gems. Bundle and save more When booking, using a package or bundle to feature flights, car hire, hotels and activities can save hundreds. Expedia has its own customisable packages to help book multiple items together. Score 25 per cent + savings with the Expedia Halfway There Sale Expedia's Halfway There Sale can save you money on your island getaway. Recommended reading: With average island hotel rates ranging from £110 in Bali to £483 in the Maldives, members can save 25 per cent or more on select stays. Holidays must be booked by July 21, and travel by October 31. Do you have a favourite island getaway? Let us know in the comments.
