Latest news with #NationalTrainEnquirySystem
Time of India
4 days ago
- Business
- Time of India
Indian Railways launches RailOne app for passengers: Know how to download, features, usage, and other details
RailOne App (Image source: Press Information Bureau) In a move aimed at revolutionising digital rail services for passengers, Indian Railways officially launched the RailOne mobile application on July 1, 2025. Developed by the Centre for Railway Information Systems (CRIS), RailOne integrates all major passenger services into a single platform, addressing long-standing challenges related to fragmented service apps. The new app combines the functionalities of multiple existing platforms—such as IRCTC Rail Connect, UTSonMobile, Rail Madad, National Train Enquiry System (NTES), and Food on Track—into one unified interface. With the growing demand for real-time, simplified, and mobile-based solutions, RailOne emerges as a strategic solution for millions of train travellers in India. Available for free on both Android and iOS platforms for download, the application not only offers reserved and unreserved ticket bookings but also includes advanced tools such as live train tracking, food ordering, coach position information, PNR status updates, and refund management. Its development is part of Indian Railways' broader digital transformation agenda, aiming to enhance passenger convenience while ensuring operational efficiency. RailOne app: Book tickets, order food, and check train status RailOne eliminates the need for travellers to juggle between multiple apps. Instead of using separate platforms for bookings, food orders, or feedback, passengers can now access all services through one app. The single-sign-on feature allows users to log in using credentials from IRCTC or UTSonMobile, streamlining account access. The app enables booking for both reserved and unreserved tickets through the "Plan My Journey" tool, covering various travel classes and quotas. A filter-based booking history section helps users keep track of past reservations efficiently. RailOne app offers live train tracking and coach finder One of the key features of RailOne is real-time train tracking. Passengers can view live updates on their train's status, platform number, and expected delays. The Coach Position Finder further assists in identifying where specific coaches will halt, simplifying the boarding process at crowded stations. RailOne incorporates R-Wallet, Indian Railways' official digital wallet system. It supports secure transactions using biometric or mPIN authentication. Users can top up and manage their funds under the 'You' tab, without needing to rely on external payment gateways for every transaction. RailOne app lets you order food and supports multiple languages The app features a built-in food ordering system that lets passengers place meal orders from IRCTC-approved vendors during their journey. The integration of the Rail Madad platform means that passengers can raise complaints, track resolution status, and receive assistance all within the same app interface. Recognising India's linguistic diversity, RailOne supports multiple regional languages to ensure that passengers across different states can access railway services without language barriers. This multilingual capability aims to improve usability among first-time app users and rural passengers. Efficient refund and cancellation management RailOne offers a streamlined system for managing cancellations and refunds. Whether due to train delays, cancellations, or passenger changes, users can initiate and monitor refund requests without navigating through different applications or web pages. Tatkal booking and reservation system overhaul In parallel with RailOne's release, Indian Railways is also making significant changes to its reservation infrastructure. Beginning July 1, tatkal bookings are restricted to verified users only, requiring Aadhaar or DigiLocker verification. OTP-based authentication is also expected to be implemented by the end of July. The system for preparing waitlist charts has been extended from four hours to eight hours ahead of departure. For trains scheduled before 2 PM, final charts will be released at 9 PM on the previous day, offering travellers more clarity earlier in their journey planning. Backend enhancements to handle growing passenger demand Indian Railways has announced that by December 2025, the enhanced reservation system—being developed by CRIS—will be capable of handling 150,000 ticket bookings and four million enquiry requests per minute. These upgrades will improve system reliability, particularly during high-traffic periods such as holidays and festivals. Special features will also be introduced for students, patients, and Divyangjan (persons with disabilities), ensuring more inclusive access to railway services. Also read | Woman claims ChatGPT helped her clear Rs 20 lakh debt; here's how AI Masterclass for Students. Upskill Young Ones Today!– Join Now
Time of India
5 days ago
- Business
- Time of India
Railways launches RailOne Super App
Indian Railways has launched RailOne, a Super App integrating various railway services. This app combines features from over a dozen apps developed by CRIS, including ticket booking, train status tracking, and complaint lodging. IRCTC will continue to levy a convenience fee for reserved ticket bookings within the new application. Tired of too many ads? Remove Ads The Indian Railways officially launched RailOne , its Super App Tuesday. The new mobile app offers a host of railway related services such as passenger ticket booking, buying platform tickets, train status tracking, and coach position identification. Indian Railway Catering and Tourism Corporation ( IRCTC ) will continue to charge a convenience fee from reserved ticket first reported in January 2024 that Indian Railways is preparing the Super app incorporates services offered by over a dozen mobile apps made by Centre for Railway Information Systems (CRIS). These mobile apps include Rail Madad (for complaints and suggestions), UTS (booking unreserved train tickets), and National Train Enquiry System (train status), for commuters. Others like PortRead (reading and writing Radio tags), Satark (performing inspection reports), TMS-Nirikshan (inspecting Geo-location-based track assets), are for Railway set of apps come under the Indian Railway Catering and Tourism Corporation ( IRCTC ) umbrella. These include IRCTC Rail Connect ( train ticket booking and cancellation), IRCTC eCatering Food on Track (getting food delivered to train seat), and IRCTC Air (flight ticket booking).
Time of India
5 days ago
- Business
- Time of India
Indian Railways launches new ‘super app' RailOne: Book IRCTC train tickets, track PNR, food, rail enquiry in one place - what it means for passengers
The new RailOne app will host all passenger services in one app. Indian Railways launches new 'RailOne' app: With an aim to bring more convenience to passengers, Indian Railways has launched a new 'superapp' called RailOne as a one stop app for all railway related queries and needs. The new RailOne app will host all passenger services in one app - booking IRCTC reserved, unreserved and platform tickets, tracking PNR and train status, coach position, Rail Madad and travel feedback, sources told TOI. Indian Railways travellers presently access multiple apps and websites for different services. These include IRCTC Rail Connect for booking tickets, IRCTC eCatering Food on Track for ordering meals, Rail Madad for providing feedback, UTS for purchasing unreserved tickets, and National Train Enquiry System for monitoring train movements. IRCTC Rail Connect, which holds exclusive rights for reserved ticket bookings, has surpassed 100 million downloads, establishing itself as the railway's most popular application. External travel booking platforms rely on IRCTC for train bookings, demonstrating its significant role in online railway reservations. (This story is being updated) Stay informed with the latest business news, updates on bank holidays and public holidays . AI Masterclass for Students. Upskill Young Ones Today!– Join Now
The Hindu
16-06-2025
- The Hindu
Passengers irked with delays in Bengaluru-Karwar Panchaganga Express after augmentation
South Western Railways' move to add five more coaches to the Bengaluru-Karwar Panchaganga Express has resulted in a delay of about an hour in the train's arrival at Bengaluru and Karwar since June 13. While the Panchaganga Express (train no. 16596) is scheduled to arrive at Yeshwanthpur at 6.43 a.m., it arrived late by 47 minutes, 1.34 hours, 1.10 hours, and 1.08 hours on June 13, 14, 15, and 16, respectively, according to Prathvi Kunder, a patron from Kundapura. The train's average delay for the last seven days was 41 minutes at Yeshwanthpur and 27 minutes at KSR Bengaluru, according to the National Train Enquiry System (NTES). Similarly, the train arrived late by 9 minutes, 13 minutes, 2.06 hours, and 1 hour at Karwar on these dates, against the scheduled arrival of 8.25 a.m., he told The Hindu. The average delay in the last week at Karwar was 7 minutes, according to the NTES. Office-goers affected The delayed arrival, particularly at Bengaluru, has affected regular office-going commuters, said Gautam Shetty, a member of Kundapura Railway Prayanikara Samithi. He said the office-goers had to take a half-day leave because of the delay. The timings of Panchaganga Express, which left Karwar at 6.00 p.m. and reached Yeshwanthpur at 6.43 a.m. and KSR Bengaluru at 7.15 a.m., were the reason the service became a big hit. After 7:00 a.m., the Yeshwanthpur-KSR Bengaluru section becomes highly congested with the arrival of many trains from far-off places, including North Karnataka, resulting in delays to the Panchaganga Express, he said. Crossing at Subrahmanya Road Train no. 16595 and train no. 16596 crossed each other at Siribagilu on the Sakleshpur-Subrahmanya Road Ghat section when they had 14 coaches each. After adding five more coaches to compensate for the cancelled day trains in the section, the two trains were made to cross at Subrahmanya Road Station due to constraints at Siribagilu. The Bengaluru service was not designed to compensate for the delay between Hassan and Chikkabanavara, resulting in the delay, Mr. Shetty said. Members of Parliament from the coastal region had urged SWR to ensure the punctuality of services before adding more coaches, patrons noted.
Time of India
09-06-2025
- Business
- Time of India
Language no longer a barrier at railways: BHASHINI and CRIS sign MoU; Will offer multilingual AI solutions
In a major push to break language barriers for millions of passengers, the Digital India Bhashini Division (DIBD) and the Centre for Railway Information Systems (CRIS) have signed a memorandum of understanding (MoU) to integrate BHASHINI's advanced language technologies into key passenger-facing platforms. The MoU was signed on Monday by Amitabh Nag, CEO of BHASHINI, and GVL Satya Kumar, managing director of CRIS. The collaboration will bring BHASHINI's language tools to CRIS managed services like the National Train Enquiry System (NTES) and RailMadad. These tools include automatic speech recognition (ASR), text-to-text translation, text-to-speech (TTS), and optical character recognition (OCR), a press release by the ministry of electronics and IT said. The aim of this initiative is to ensure that passengers can access critical railway information and services in 22 Indian languages, removing language as a barrier for millions of daily users. 'This collaboration will transform how millions of passengers engage with railway services daily,' said Amitabh Nag. 'Through BHASHINI's AI capabilities, we are ensuring that language is no longer a barrier to accessing vital public services.' by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Giao dịch CFD với công nghệ và tốc độ tốt hơn IC Markets Đăng ký Undo Kumar also lauded the move, saying, 'CRIS is proud to partner with BHASHINI to implement inclusive, AI-powered solutions across our digital platforms. This will enhance accessibility, transparency, and efficiency in our passenger-facing services.' Beyond just translation, the partnership will also work on co-developing multilingual chatbots and voice assistants for real-time passenger support. Plans are in place to roll out these tools across railway websites, mobile apps, kiosks, and even call centres. Over-the-counter enquiry counters will also be equipped with multilingual digital interfaces. The rollout will be supported by both cloud-based and on-premise infrastructure, with technical workshops and pilot deployments expected to begin shortly. This initiative falls in line with the vision of Digital India and further strengthens the country's global leadership in language AI. Stay informed with the latest business news, updates on bank holidays and public holidays . AI Masterclass for Students. Upskill Young Ones Today!– Join Now
