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Time of India
5 hours ago
- Business
- Time of India
India's 165,000 posts offices to go digital by Aug 4 in big tech push to speed up delivery
New Delhi, More than 86,000 post offices across the country have gone digital and by August 4 this year the entire network of nearly 1,65,000 post offices will have migrated to the new platform as part of the reform initiative launched by the Centre to reposition India Post as a technology-driven, citizen-centric logistics and e-commerce enabler, according to an official statement issued on Wednesday. The technological transformation of India Post under the IT 2.0 framework is designed to introduce real-time track and trace capabilities, customised services for bulk customers, electronic proof of delivery, OTP-based authentication, digital payments, and open API integration, the statement said. In line with industry's best practices, the Department has introduced centralised delivery for all categories of mail and parcels by setting up dedicated delivery centres that consolidate the service areas of existing post offices. These delivery centres will enable the Department to offer flexible delivery services, including Sunday and holiday deliveries, as well as morning and evening delivery options. A total of 344 delivery centres have been launched nationwide during Phase 1, the statement added. One of the core pillars of this transformation is the integration of India Post's systems with major national digital commerce ecosystems. According to officials, the Open Network for Digital Commerce (ONDC) will enable wallet-based prepaid bookings, centralised order tracking, and automated reconciliation with ONDC's accounting systems. Through its collaboration with the Government e-Marketplace (GeM), India Post will provide API-driven automated pricing and centralised dashboards for payment tracking and cash-on-delivery (COD) settlements, they said. Union Minister of State for Communications Chandra Sekhar Pemmasani, on Tuesday, chaired a high-level review of the mail operations, parcel operations, and business strategy divisions of the Department of Posts. "These enhancements must enable India Post to offer seamless, end-to-end logistics services comparable to those of leading market players," Pemmasani said while addressing the briefing. "India Post's unmatched physical footprint must now be complemented by cutting-edge digital capabilities. This transformation is about scale, speed, and service for every Indian -- from the remotest village to the busiest metropolitan area," he added. India Post is currently undergoing a comprehensive, technology-driven transformation under the IT 2.0 framework. This initiative is part of a strategic roadmap aimed at positioning India Post as a strong competitor in the logistics industry, especially in the rapidly expanding e-commerce parcel delivery sector. To drive this transformation, India Post has on-boarded a dedicated data analytics team working with IT 2.0 to enhance operational efficiency through route optimisation, smart sorting, and demand forecasting. The focus is also on data-driven revenue generation, positioning India Post as a modern logistics force aligned with India's digital economy vision, the official statement added.


Time of India
7 hours ago
- Business
- Time of India
Pemmasani bats for digital capabilities to transform India Post
NEW DELHI: Union Minister of State for Communications and Rural Development Chandra Sekhar Pemmasani Wednesday said that India Post 's unparalleled physical presence must be complemented by advanced digital capabilities for the transformation of services to serve 1.4 billion Indians. 'India Post's unmatched physical footprint must now be complemented by cutting-edge digital capabilities. This transformation is about scale, speed, and service for every Indian—from the remotest village to the busiest metropolitan area,' Pemmasani said. On Tuesday, the minister undertook a strategic review, as part of Centre's broader reform agenda, and visited the mail and parcel operations and business strategy divisions of the Department of Posts. This initiative, according to the department, would aim to reposition India Post as a technology-driven, citizen-centric logistics and e-commerce enabler. India Post is currently undergoing a comprehensive, technology-driven transformation under the IT 2.0 framework. The initiative is part of a strategic roadmap aimed at positioning India Post as a strong competitor in the logistics industry, especially in the rapidly expanding e-commerce parcel delivery sector. Pemmasani also reviewed the upgrades designed to introduce real-time track and trace capabilities, customised services for bulk customers, electronic proof of delivery, OTP-based authentication, digital payments, and open API integration. 'These enhancements must enable India Post to offer seamless, end-to-end logistics services comparable to those of leading market players,' he said, adding that there is a need for the reinvention of India's oldest delivery service to meet the demands of a new era by leveraging technology-enabled services. More than 86,000 post offices are currently using the new application. By August 4, 2025, the entire network of nearly 165,000 post offices would be migrated to the new platform, the department said in a statement. In line with industry best practices, the India Post has introduced a centralized delivery for all categories of mail and parcels by setting up dedicated delivery centres that consolidate the service areas of existing post offices. A total of 344 delivery centres have been launched nationwide under Phase 1. The Open Network for Digital Commerce (ONDC) will enable wallet-based prepaid bookings, centralized order tracking, and automated reconciliation with ONDC's accounting systems, the officials said. Through its collaboration with the Government e-Marketplace (GeM), India Post will provide API-driven automated pricing and centralized dashboards for payment tracking and cash-on-delivery (COD) settlements, the statement added.
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Business Standard
9 hours ago
- Business
- Business Standard
India Post working to integrate its services on ONDC, GeM platform
India Post is working to integrate its services with Open Network for Digital Commerce and Government e-Marketplace -- a move that will enhance accessibility of postal service and enable the department to compete with third party logistics companies, an official statement said on Wednesday. The information was shared with Minister of State for Communications Pemmasani Chandra Sekhar during his review meeting of the Department of Posts. "One of the core pillars of this transformation is the integration of India Post's systems with major national digital commerce ecosystems. According to officials, the Open Network for Digital Commerce (ONDC) will enable wallet-based prepaid bookings, centralised order tracking, and automated reconciliation with ONDC's accounting systems," the statement said. The project is part of technology-driven transformation under the IT 2.0 framework of India Post. Officials during the review meeting informed the minister that more than 86,000 post offices are using the new application and by August 4, 2025, the entire network of about 165,000 post offices will have migrated to the new platform. During the review, the minister was informed that the upgrades are designed to introduce real-time track and trace capabilities, customised services for bulk customers, electronic proof of delivery, OTP-based authentication, digital payments, and open API integration. "Through its collaboration with the Government e-Marketplace (GeM), India Post will provide API-driven automated pricing and centralised dashboards for payment tracking and cash-on-delivery (COD) settlements," the statement said. Pemmasani in a post on social media platform X said he stressed on strengthening linkages with the public, government departments and e-commerce platforms to build a more robust logistics network during the review meeting. "For mail operations, emphasis was laid on speedy and efficient delivery through advanced sorting mechanisms," he said. The officers said the postal department has introduced centralised delivery for all categories of mail and parcels by setting up dedicated delivery centres that consolidate the service areas of existing post offices. The delivery centres enable the department to offer flexible delivery services, including on Sunday and holidays, as well as morning and evening options. "A total of 344 delivery centres have been launched nationwide during Phase 1," the statement added.


Mint
10 hours ago
- Business
- Mint
India Post working to integrate services on ONDC, GeM portal
New Delhi, Jul 30 (PTI) India Post is working to integrate its services with Open Network for Digital Commerce and Government e-Marketplace -- a move that will enhance accessibility of postal service and enable the department to compete with third party logistics companies, an official statement said on Wednesday. The information was shared with Minister of State for Communications Pemmasani Chandra Sekhar during his review meeting of the Department of Posts. "One of the core pillars of this transformation is the integration of India Post's systems with major national digital commerce ecosystems. According to officials, the Open Network for Digital Commerce (ONDC) will enable wallet-based prepaid bookings, centralised order tracking, and automated reconciliation with ONDC's accounting systems," the statement said. The project is part of technology-driven transformation under the IT 2.0 framework of India Post. Officials during the review meeting informed the minister that more than 86,000 post offices are using the new application and by August 4, 2025, the entire network of about 165,000 post offices will have migrated to the new platform. During the review, the minister was informed that the upgrades are designed to introduce real-time track and trace capabilities, customised services for bulk customers, electronic proof of delivery, OTP-based authentication, digital payments, and open API integration. "Through its collaboration with the Government e-Marketplace (GeM), India Post will provide API-driven automated pricing and centralised dashboards for payment tracking and cash-on-delivery (COD) settlements," the statement said. Pemmasani in a post on social media platform X said he stressed on strengthening linkages with the public, government departments and e-commerce platforms to build a more robust logistics network during the review meeting. "For mail operations, emphasis was laid on speedy and efficient delivery through advanced sorting mechanisms," he said. The officers said the postal department has introduced centralised delivery for all categories of mail and parcels by setting up dedicated delivery centres that consolidate the service areas of existing post offices. The delivery centres enable the department to offer flexible delivery services, including on Sunday and holidays, as well as morning and evening options. "A total of 344 delivery centres have been launched nationwide during Phase 1," the statement added.


News18
10 hours ago
- Business
- News18
India Post working to integrate services on ONDC, GeM portal
Agency: New Delhi, Jul 30 (PTI) India Post is working to integrate its services with Open Network for Digital Commerce and Government e-Marketplace — a move that will enhance accessibility of postal service and enable the department to compete with third party logistics companies, an official statement said on Wednesday. The information was shared with Minister of State for Communications Pemmasani Chandra Sekhar during his review meeting of the Department of Posts. 'One of the core pillars of this transformation is the integration of India Post's systems with major national digital commerce ecosystems. According to officials, the Open Network for Digital Commerce (ONDC) will enable wallet-based prepaid bookings, centralised order tracking, and automated reconciliation with ONDC's accounting systems," the statement said. The project is part of technology-driven transformation under the IT 2.0 framework of India Post. Officials during the review meeting informed the minister that more than 86,000 post offices are using the new application and by August 4, 2025, the entire network of about 165,000 post offices will have migrated to the new platform. During the review, the minister was informed that the upgrades are designed to introduce real-time track and trace capabilities, customised services for bulk customers, electronic proof of delivery, OTP-based authentication, digital payments, and open API integration. 'Through its collaboration with the Government e-Marketplace (GeM), India Post will provide API-driven automated pricing and centralised dashboards for payment tracking and cash-on-delivery (COD) settlements," the statement said. Pemmasani in a post on social media platform X said he stressed on strengthening linkages with the public, government departments and e-commerce platforms to build a more robust logistics network during the review meeting. 'For mail operations, emphasis was laid on speedy and efficient delivery through advanced sorting mechanisms," he said. The officers said the postal department has introduced centralised delivery for all categories of mail and parcels by setting up dedicated delivery centres that consolidate the service areas of existing post offices. The delivery centres enable the department to offer flexible delivery services, including on Sunday and holidays, as well as morning and evening options. 'A total of 344 delivery centres have been launched nationwide during Phase 1," the statement added. PTI PRS TRB view comments First Published: July 30, 2025, 15:15 IST Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.