Latest news with #Operating
Yahoo
26-06-2025
- Business
- Yahoo
Synthflow AI raises $20m to expand voice AI platform
Synthflow AI has raised $20m in a Series A funding round to transform the global conversational AI market with enterprise AI voice agents. This investment, led by venture capital firm Accel with contributions from Atlantic Labs and Singular, will fuel the company's global expansion and further development of its AI voice agent platform. The total funding for Synthflow AI now stands at $30m, including 2024's seed round. Voice AI technology has reached a pivotal moment, with recent advancements making it practical for enterprises to implement AI voice agents on a large scale. These agents are revolutionising industries by providing cost-effective, 24/7 support across various functions such as customer service, appointment scheduling, and lead qualification. For the US customer service market, valued at $159bn, the rise of AI voice agents offers a significant growth opportunity. Synthflow AI's platform enables businesses to deploy these agents without the need for deep AI expertise or extensive resources, overcoming barriers that have previously hindered adoption. Synthflow AI, founded in 2023 by Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, offers a no-code platform that simplifies the creation and scaling of voice agents. The platform's white-label agents are designed for non-technical users, allowing for rapid and cost-effective implementation. The company's AI Voice Operating System is engineered to mimic human conversation, ensuring high-quality interactions with low latency. Since its seed funding in 2024, Synthflow AI has expanded its research and development (R&D) team and integrated with BPO providers and contact centres globally. Synthflow AI's impact is evident, with more than five million hours saved in contact centre operations, a 35% increase in call response rate, and 45 million calls managed with 99.9% uptime. Hakob Astabatsyan said: 'Businesses and their customers are becoming increasingly comfortable communicating with AI agents. Our mission at Synthflow AI is to make high-quality, low-cost AI voice agents more accessible to improve customer services everywhere. 'The BPO and contact center market represents a massive opportunity for us, and we're already experiencing significant growth in this sector thanks to the simplicity of our no-code platform and the reliability and quality of our AI voice agents. This funding will help us accelerate this growth and scale our product so that we can continue pioneering Voice AI technology globally.' Synthflow helps mid-market and enterprise firms manage routine calls to save teams time and resources without increasing headcount. "Synthflow AI raises $20m to expand voice AI platform" was originally created and published by Verdict, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
GMA Network
19-06-2025
- Health
- GMA Network
Gov't expands free medical access, raises kidney transplant coverage to P2.1M
The government is ramping up efforts to improve healthcare access and reduce the financial burden on Filipino families, beginning with the rollout of PhilHealth's expanded benefit package for kidney transplant patients. Coverage has now increased from ?600,000 to ?2.1 million per transplant, alongside expanded support for dialysis and maintenance care. In a Malacañang press briefing on June 19, officials announced the nationwide implementation of the enhanced benefit package for adult and pediatric post-kidney transplant patients. The briefing also highlighted the continuing rollout of the Konsulta program, which offers free medical consultations, laboratory tests, and medicines in schools and communities. During President Ferdinand Marcos Jr.'s visit to the National Kidney and Transplant Institute (NKTI), he personally witnessed the launch of the new benefit scheme and emphasized the administration's focus on strengthening both treatment and preventive healthcare. Dialysis coverage has also been raised to nearly ?1 million per patient, and the benefit now includes essential maintenance medicines and laboratory tests—previously heavy expenses for patients and their families. 'Hatid namin ang bagong benepisyong naglalayong ipagpatuloy ang alagang PhilHealth para sa mga pasyenteng sumailalim na ng kidney transplantation,' said PhilHealth President and CEO Dr. Edwin Mercado. (We bring this new benefit aimed at continuing PhilHealth's care for patients who have undergone kidney transplantation.) 'Nais natin ang isang normal at matiwasay na buhay para sa lahat sa kabila ng anumang karamdaman.' (We want a normal and peaceful life for everyone, despite any illness.) Mercado explained that the benefit expansion is backed by PhilHealth's annual financial planning. 'Mayroon po kaming taunang sini-set aside na kung tawagin po namin ay Corporate Operating Budget,' he said. (We annually set aside what we call the Corporate Operating Budget.) 'Ang amin pong estima ay hindi naman po ganoon kalakihan kaya po ito'y kayang-kayang punan ng amin pong benefit package budget po for this year.' (Our estimate is that this won't be overly costly, so it can easily be covered by our benefit package budget for the year.) Meanwhile, Health Secretary Teodoro Herbosa acknowledged the growing number of chronic kidney disease (CKD) cases in the country, including among children. 'Tama iyan ano, mayroon ding bata na nakita si Presidente kanina doon sa dialysis center,' he said. (That's right, the President even saw a child today at the dialysis center.) He added, 'Ang CKD natin ngayon karamihan dahil sa diabetes at hypertension... inatasan ako na palakasin iyong primary care prevention part.' (Most CKD cases now are due to diabetes and hypertension... the President has instructed me to strengthen primary care prevention.) Herbosa also noted the need for lifestyle changes among Filipino youth. 'Sabi niya nga, mataas siguro iyong sugar content ng ating mga kinakain... iyong ating mga kabataan mabigyan ng tamang ehersisyo or active.' (He said maybe our food has too much sugar... our youth need proper exercise and an active lifestyle.) The Department of Health is expected to roll out more preventive health programs in the coming months as part of the administration's broader push for stronger, community-based healthcare.—LDF, GMA Integrated News
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Business Standard
16-06-2025
- Politics
- Business Standard
Govt panel meets to probe Air India crash, assess possible causes
A high-level multi-disciplinary committee, set up by the government to look into the Ahmedabad plane crash, on Monday deliberated on various possible theories that could have led to the country's worst air disaster in decades. The panel, chaired by Union Home Secretary Govind Mohan, listened to the opinions of various stakeholders about the possible causes of the aircrash and deliberated on steps to be taken to check future occurrence of any such accident, sources said. In the first meeting of the panel here, the sources said, the focus of the participants was to analyse the possible causes of the aircrash and how to go about in "formulating Standard Operating Procedures for preventing such occurrences in the future". Since a separate investigation is also being carried out by the Aircraft Accident Investigation Bureau (AAIB), which is looking into the technical aspects of the crash, the panel discussed about the possible causes and lesson to be taken from it, the sources said. Civil Aviation Minister K Rammohan Naidu on Saturday said while the AAIB investigation will handle the technical aspects, the high-level committee will provide a holistic, policy-oriented roadmap for future safeguards. Those who attended the meeting on Monday include representatives from the Ministry of Civil Aviation, Home Ministry, Indian Air Force, Intelligence Bureau, Gujarat government, Directorate General of Civil Aviation, and Bureau of Civil Aviation Security, among others. The committee is expected to submit its report within three months. The black box of Air India's Boeing 787-8 Dreamliner plane that crashed on Thursday in Ahmedabad was recovered from the site on Friday evening while officials have also confirmed that the Cockpit Voice Recorder has been found, a crucial discovery to help ascertain the possible cause of the accident. The aircraft from Ahmedabad to London crashed soon after takeoff on Thursday afternoon. Out of 242 people on board the plane, only one person survived. (Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
The Hindu
16-06-2025
- Politics
- The Hindu
Air India Ahmedabad plane crash: Government constituted high-level panel meets, looks into possible causes
A high-level multi-disciplinary committee, set up by the government to look into the Ahmedabad plane crash, on Monday (June 16, 2025) deliberated on various possible theories that could have led to the country's worst air disaster in decades. The panel, chaired by Union Home Secretary Govind Mohan, listened to the opinions of various stakeholders about the possible causes of the aircrash and deliberated on steps to be taken to check future occurrence of any such accident, sources said. In the first meeting of the panel here, the sources said, the focus of the participants was to analyse the possible causes of the aircrash and how to go about in "formulating Standard Operating Procedures for preventing such occurrences in the future". Air India Ahmedabad plane crash LIVE updates Since a separate investigation is also being carried out by the Aircraft Accident Investigation Bureau (AAIB), which is looking into the technical aspects of the crash, the panel discussed about the possible causes and lesson to be taken from it, the sources said. Civil Aviation Minister K Rammohan Naidu on Saturday (June 14, 2025) said while the AAIB investigation will handle the technical aspects, the high-level committee will provide a holistic, policy-oriented roadmap for future safeguards. Those who attended the meeting on Monday include representatives from the Ministry of Civil Aviation, Home Ministry, Indian Air Force, Intelligence Bureau, Gujarat government, Directorate General of Civil Aviation, and Bureau of Civil Aviation Security, among others. The committee is expected to submit its report within three months. The black box of Air India's Boeing 787-8 Dreamliner plane that crashed on Thursday (June 12, 2025) in Ahmedabad was recovered from the site on Friday evening while officials have also confirmed that the Cockpit Voice Recorder has been found, a crucial discovery to help ascertain the possible cause of the accident. The aircraft from Ahmedabad to London crashed soon after takeoff on Thursday afternoon. Out of 242 people on board the plane, only one person survived.
Hindustan Times
16-06-2025
- Politics
- Hindustan Times
Air India plane crash: Govt constituted high-level committee meets, looks into possible causes
New Delhi, A high-level multi-disciplinary committee, set up by the government to look into the Ahmedabad plane crash, on Monday deliberated on various possible theories that could have led to the country's worst air disaster in decades. The panel, chaired by Union Home Secretary Govind Mohan, listened to the opinions of various stakeholders about the possible causes of the aircrash and deliberated on steps to be taken to check future occurrence of any such accident, sources said. In the first meeting of the panel here, the sources said, the focus of the participants was to analyse the possible causes of the aircrash and how to go about in "formulating Standard Operating Procedures for preventing such occurrences in the future". Since a separate investigation is also being carried out by the Aircraft Accident Investigation Bureau , which is looking into the technical aspects of the crash, the panel discussed about the possible causes and lesson to be taken from it, the sources said. Civil Aviation Minister K Rammohan Naidu on Saturday said while the AAIB investigation will handle the technical aspects, the high-level committee will provide a holistic, policy-oriented roadmap for future safeguards. Those who attended the meeting on Monday include representatives from the Ministry of Civil Aviation, Home Ministry, Indian Air Force, Intelligence Bureau, Gujarat government, Directorate General of Civil Aviation, and Bureau of Civil Aviation Security, among others. The committee is expected to submit its report within three months. The black box of Air India's Boeing 787-8 Dreamliner plane that crashed on Thursday in Ahmedabad was recovered from the site on Friday evening while officials have also confirmed that the Cockpit Voice Recorder has been found, a crucial discovery to help ascertain the possible cause of the accident. The aircraft from Ahmedabad to London crashed soon after takeoff on Thursday afternoon. Out of 242 people on board the plane, only one person survived.
