Latest news with #RebeccaLosli
Business Wire
01-07-2025
- Business
- Business Wire
Illinois American Water Expands Income-Based Discount Program
BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1, 2025. The program aims to support more customers paying their monthly water and/or wastewater bills. 'Our goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.' 'The expansion of the Illinois American Water Income-Based Discount Program will help our residential customers who need financial help the most,' said Rebecca Losli, president, Illinois American Water. 'Our goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.' Illinois American Water has partnered with Dollar Energy since August 2023 on the income-based discount program. As part of the program, approved water and/or wastewater customers receive a monthly discount on their water and/or wastewater bill. Starting July 1, 2025, the Income-Based Discount Program eligibility threshold is moving from 150% of the Federal Poverty Level to 300% of the Federal Poverty Level. The expansion includes moving from a flat 70% discount on the volumetric/usage charge portion of the bill to a four-tiered approach that provides greater discounts to our customers who need assistance. The four tiers, which can be viewed in detail on the Dollar Energy website, apply to both the usage charges and the customer charge. Losli noted that customer and community feedback led to Illinois American Water's expansion of the program, approved by the Illinois Commerce Commission (ICC): 'Our customers and community leaders wanted a more inclusive program. We listened, and so did the ICC.' For questions about the program, or to apply for the Income-Based Discount Program, customers can call Dollar Energy at 1-888-282-6816 or they can apply directly at the company's website that includes an income calculator and a link to the application. Once enrolled in the Income-Based Discount Program, customers will be required to recertify their number of household members and income information on an annual basis to remain enrolled in the program. The Income-Based Discount Program is available in addition to Illinois American Water's H2O Help to Others customer assistance program, administered via the local Salvation Army chapter. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. About Illinois American Water Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.
Business Wire
24-06-2025
- Business
- Business Wire
Illinois American Water Recognized for Excellence in Water Quality by Partnership for Safe Water
BELLEVILLE, Ill.--(BUSINESS WIRE)-- Illinois American Water's Pontiac District Water Treatment Plant and Streator District Water Treatment Plant have received the Partnership for Safe Water (PSW) 25-Year Directors Award for water quality excellence. The awards, which honor the efforts in continuously optimizing water treatment plant and distribution system operation and performance, were recently announced by the American Water Works Association (AWWA). 'This achievement reflects the efforts of our incredible team, who are dedicated to maintaining high standards and helping to protect the health and safety of customers.' Share 'At Illinois American Water, we are pleased to be recognized in delivering safe, clean, reliable, and affordable drinking water to our customers,' said Rebecca Losli, President, Illinois American Water. 'This achievement reflects the efforts of our incredible team, who are dedicated to maintaining high standards and helping to protect the health and safety of customers.' The Pontiac District Water Treatment Plant delivers water to 4,500 customers per day; The Streator District Water Treatment Plant delivers water to 7,700 customers per day. Illinois American Water continually demonstrates its ongoing commitment to improving the quality of drinking water delivered to customers by optimizing its system operations. Through PSW, long-term achievements are celebrated with awards for maintaining consistent, high-quality performance and commitment to optimization at the water treatment plant or distribution system. Learn more about the PSW awards here. About Illinois American Water Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.
Business Wire
27-05-2025
- Business
- Business Wire
American Water Charitable Foundation & Illinois American Water Launch Inaugural Hydration Station Grant Program
BELLEVILLE, Ill.--(BUSINESS WIRE)--The American Water Charitable Foundation, a 501(c)(3) organization established by American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., along with Illinois American Water, announced today it is now accepting applications for its inaugural Hydration Station Grant Program from eligible organizations within its service areas. "This program is designed to make safe and healthy hydration with tap water more accessible in public spaces while promoting environmental stewardship," stated Rebecca Losli, President of Illinois American Water. Share This new initiative aims to boost confidence and trust in tap water and reduce single-use plastic waste by providing sustainable hydration options in public spaces. 'We're committed to providing access to clean, safe and reliable water service,' stated Rebecca Losli, President of Illinois American Water. 'Through funding provided by the American Water Charitable Foundation, this program is designed to make safe and healthy hydration with tap water more accessible in public spaces while promoting environmental stewardship.' Selected recipients will receive funding to purchase reusable water bottle filling stations, enhancing public access to sustainable water sources. Eligible facilities must be a 501(c)(3) organization, K-12 public school, college or university located within Illinois American Water's service territory and be open to the public. Recipients will be responsible for installation and associated costs. Funding for the Hydration Station Grant Program will be provided by the American Water Charitable Foundation, as part of its State Strategic Grant Program, focused on high-impact projects and initiatives throughout American Water's national footprint. State Strategic grants are part of the Foundation's Keep Communities Flowing Grant Program, focused on three pillars of giving: Water, People and Communities. For more information and to apply, visit the Hydration Station Grant Program page of Illinois American Water's website. Deadline to apply is June 20, 2025. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. About American Water Charitable Foundation The American Water Charitable Foundation is a 501(c)(3) nonprofit organization that provides a formal way to demonstrate the company's ongoing commitment to be a good neighbor, citizen, and contributor to the communities where American Water and its employees live, work and operate. For more information, visit About Illinois American Water Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.
Yahoo
15-05-2025
- Business
- Yahoo
Water Quality Reports Available Online for Illinois American Water Customers
BELLEVILLE, Ill., May 15, 2025--(BUSINESS WIRE)--Illinois American Water's most recent Water Quality Reports are now available for all service areas on the company's website at The company continues working to uphold its commitment to meet or surpass both state and federal water quality standards for regulated substances, including lead. "At Illinois American Water, our mission is to provide safe, clean and reliable water to our customers," said Rebecca Losli, President, Illinois American Water. "Our annual reports inform customers about their water quality, the comprehensive testing we conduct, and our continuous investments in treatment technologies and infrastructure improvements." The 2024 annual water quality report, also known as a "consumer confidence report," details the quality of water the company provides to its customers using data collected from water quality testing in its local systems between January and December 2024. It highlights the compounds detected in treated drinking water in comparison to the compliance standards established by the U.S. Environmental Protection Agency (EPA) and Illinois EPA. To enhance education and transparency, the report also includes results of tests conducted on certain unregulated compounds in areas where they are present. Losli added "We take pride in the work our team does every day to deliver high-quality water. Our water quality reports are one more way we demonstrate our commitment to our customers." The 2024 Water Quality Reports include important information related to our Lead Service Line Replacement efforts. In January 2022, the state of Illinois enacted legislation that requires all water providers to share with customers the material of the utility-owned and customer-owned service lines that provide water to their property, notify customers with service lines that are lead or galvanized steel, and replace them. Illinois American Water regularly tests for lead in drinking water and its water continues to meet state and federal drinking water quality regulations set for lead. Customers can access the Water Quality report specific to their area by visiting the Water Quality tab on Illinois American Water's website and searching for their report by zip code. Printed copies of the report are also available to customers who do not wish to access it online. Customers can call the company's customer service center at 1-800-422-2782 to request a hard copy of their local report. To learn more about Illinois American Water's commitment to water education, environmental stewardship, and quality service, visit About Illinois American WaterIllinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville. View source version on Contacts News Media Contact Anna KubasSenior Manager, External CommunicationsIllinois American
Business Wire
15-05-2025
- Business
- Business Wire
Water Quality Reports Available Online for Illinois American Water Customers
BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water's most recent Water Quality Reports are now available for all service areas on the company's website at The company continues working to uphold its commitment to meet or surpass both state and federal water quality standards for regulated substances, including lead. 'Our annual reports inform customers about their water quality, the comprehensive testing we conduct, and our continuous investments in treatment technologies and infrastructure improvements,' said Rebecca Losli, President, Illinois American Water. 'At Illinois American Water, our mission is to provide safe, clean and reliable water to our customers,' said Rebecca Losli, President, Illinois American Water. 'Our annual reports inform customers about their water quality, the comprehensive testing we conduct, and our continuous investments in treatment technologies and infrastructure improvements.' The 2024 annual water quality report, also known as a 'consumer confidence report,' details the quality of water the company provides to its customers using data collected from water quality testing in its local systems between January and December 2024. It highlights the compounds detected in treated drinking water in comparison to the compliance standards established by the U.S. Environmental Protection Agency (EPA) and Illinois EPA. To enhance education and transparency, the report also includes results of tests conducted on certain unregulated compounds in areas where they are present. Losli added 'We take pride in the work our team does every day to deliver high-quality water. Our water quality reports are one more way we demonstrate our commitment to our customers.' The 2024 Water Quality Reports include important information related to our Lead Service Line Replacement efforts. In January 2022, the state of Illinois enacted legislation that requires all water providers to share with customers the material of the utility-owned and customer-owned service lines that provide water to their property, notify customers with service lines that are lead or galvanized steel, and replace them. Illinois American Water regularly tests for lead in drinking water and its water continues to meet state and federal drinking water quality regulations set for lead. Customers can access the Water Quality report specific to their area by visiting the Water Quality tab on Illinois American Water's website and searching for their report by zip code. Printed copies of the report are also available to customers who do not wish to access it online. Customers can call the company's customer service center at 1-800-422-2782 to request a hard copy of their local report. To learn more about Illinois American Water's commitment to water education, environmental stewardship, and quality service, visit About Illinois American Water Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.
