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Haryana RTS panel orders ₹5K compensation to electricity consumer in Rohtak
Haryana RTS panel orders ₹5K compensation to electricity consumer in Rohtak

Hindustan Times

time3 days ago

  • Business
  • Hindustan Times

Haryana RTS panel orders ₹5K compensation to electricity consumer in Rohtak

The Haryana Right to Service Commission (RTS) has directed the concerned authorities to deduct ₹ 6,000 from the June month salary of a power department accountant, holding the official responsible for the harassment of a Rohtak-based electricity consumer. The Commission has termed this as very unfortunate saying that such a simple case could not be resolved at the level of first grievance redressal authority or second grievance redressal authority. (Getty Images/iStockphoto) The Haryana RTS has ordered that out of the ₹ 6,000 to be deducted from the salary of the official, ₹ 1,000 will be the fine to be imposed on the accountant in question and that ₹ 5,000 will be either paid as compensation to the complainant or adjusted in the consumer's bill. The Commission said that there was a delay of about one year in updating the consumer's metre change order in the system. Though the metre change order was updated by the department on June 11, 2023, the error remained in the consumer's bill, due to which he had to repeatedly lodge complaints and visit the office. This error was ultimately rectified only with the intervention of the Commission. The Commission has termed this as very unfortunate saying that such a simple case could not be resolved at the level of first grievance redressal authority or second grievance redressal authority. In a statement the Commission said that it was possible only due to the auto appeal system started by the Haryana Right to Service Commission that a consumer and his son could send their complaint to the Commission from home without any additional cost and they could get a total refund of ₹ 15,838 and ₹ 16,330, out of which ₹ 16,330 was received only as a result of the intervention of the Commission. 'The Commission has ordered that an amount of ₹ 6,000 be deducted from the salary of the concerned accountant… ₹ 1,000 be deposited in the state fund and ₹ 5,000 be adjusted in the consumer's bill or transferred to his bank account. Instructions have been given to ensure this payment by obtaining bank details from the consumer,' the spokesperson said. Apart from this, the Commission has also advised the Junior Engineer working as Second Grievance Redressal Authority-cum-XEN and First Grievance Redressal Authority to take consumer complaints seriously at the primary level itself and ensure timely resolution so that common citizens do not have to approach the Commission.

22 illegal medical facilities sealed in Pilibhit since Jan
22 illegal medical facilities sealed in Pilibhit since Jan

Time of India

time27-05-2025

  • Health
  • Time of India

22 illegal medical facilities sealed in Pilibhit since Jan

Pilibhit: The district medical and health department took legal action against 22 illegal medical facilities, including clinics, hospitals, diagnostic centres, and pathology labs, from Jan 1 to May 23 this year. All the facilities were sealed, but only seven cases were forwarded to the police for lodging FIRs. In a recent incident, a diagnostic centre operating in Amaria tehsil was shut down. It was being run under the name Safiya Hospital & Diagnostic Centre by Dr Mohammad Umar, who was found to be using a fraudulent MD (Radiology) degree allegedly issued by the Post Graduate Institute of Medical Sciences in Rohtak, Haryana. His registration with Uttar Pradesh Medical Council was also found to be fake during verification. Ironically, most of these actions were taken following public complaints, indicating a serious lapse in proactive surveillance by the health department. Although state norms require thorough verification of all medical credentials at the time of registration with the Chief Medical Officer's (CMO) office, these protocols are rarely followed in practice due to systemic inefficiencies and lack of cooperation from medical universities. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like These Are The Most Beautiful Women In The World Undo "We sought verification of medical degrees in over a dozen cases before issuing registration certificates. However, many universities across states were reluctant to respond, and some demanded high verification fees, which we have no official provision to pay," said CMO Dr Alok Kumar. He added, "In the case of Dr Mohammad Umar, timely cooperation from Rohtak-based PGI allowed us to take swift action." Official records reveal that of the 22 illegal facilities identified, seven were located in Puranpur tehsil area. These included three clinics, two hospitals, one pathology lab, and even a quack-run clinic operating from a grocery store. Five more clinics run by quacks were sealed in Bilsanda block and four in Marauri block. Additionally, legal action was taken against an unlicensed medical store on Jan 17. In the Barkhera block, authorities sealed an X-ray unit operated by a BAMS (Bachelor of Ayurvedic Medicine and Surgery) doctor without a licensed radiologist, a fake dental clinic, and another illegal medical facility run by a quack. A licensed clinic was also penalised for selling govt-supplied medicines meant for public hospitals. On the limited number of FIRs, the CMO said, "Medical officers at primary and community health centres have been directed to file FIRs in all cases involving fraud. However, they often avoid the process due to the lengthy court procedures and the continuation of cases even after their transfer from the district."

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