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Fujairah CP witnesses launch first digital gov service centre
Fujairah CP witnesses launch first digital gov service centre

Sharjah 24

time15-07-2025

  • Business
  • Sharjah 24

Fujairah CP witnesses launch first digital gov service centre

The centre, inaugurated by the Ministry of Energy and Infrastructure, represents a pioneering model at the national level for delivering smart, interconnected government services that rely entirely on artificial intelligence, virtual reality, metaverse, and blockchain technologies, without direct human intervention . Sheikh Mohammed Al Sharqi said, 'Today, we take pride in launching the virtual digital services centre in Fujairah, which embodies the vision of our wise leadership toward building a future-ready government founded on innovation. This centre contributes to enhancing quality of life and facilitating services for citizens and residents alike. It stands as an advanced model of smart government services and reflects the ability of our national institutions to adopt and effectively leverage cutting-edge technologies—affirming the UAE's pioneering position in the field of digital government transformation .' the Crown Prince of Fujairah added, 'We applaud the efforts of the Ministry of Energy and Infrastructure in developing an integrated digital service infrastructure that enhances government efficiency, improves the customer experience, and supports sustainable development in Fujairah, which continues to actively contribute to the nation's progress .' Eng Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at the Ministry, said, 'The centre represents a transformational shift in the delivery of government services, offering a groundbreaking experience built on artificial intelligence and hologram technology. This model is scalable across all emirates, enhancing the UAE's global competitiveness in the digital domain. Launching the centre in Fujairah reflects the leadership's vision of promoting balanced development and is a practical step within the Ministry's efforts to build a human-centred, interconnected government services ecosystem aligned with the goals of the 'We the UAE 2031' vision and the shift toward smart government .' He affirmed that the launch of the centre aligns with the National Strategy for Government Services, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai. This strategy aims to position the UAE as a global benchmark for the most efficient and innovative government services, translating the wise leadership's directives for the UAE to be number one globally in government service delivery . Eng Mohammed bin Taliah, Chief of Government Services in the UAE Government, explained that the centre represents a pivotal step in the government's digital transformation journey and reflects government entities' ability to adopt the latest digital innovations to deliver an exceptional customer experience that aligns with the country's aspirations of delivering world-class services . He said, 'The centre serves as an advanced interactive platform for enabling customers to directly contribute to developing government services through innovative channels that allow them to submit their suggestions and feedback. This fosters integration among government entities, promotes a culture of community engagement, and establishes a flexible government environment capable of responding promptly to evolving needs .' The launch of the Digital Services Centre is part of the Ministry's broader plan to expand this innovative model across the UAE, in align with the UAE Government Services Strategy, and the Government Services Development Guide 2.0. The centre offers over 150 digital services, aiming to serve more than 20,000 users annually . Integrating smart systems that enhance operational efficiency and support data-driven decision-making, the centre provides a wide range of services from the Ministry of Energy and Infrastructure, in addition to a set of services from federal and local partner entities in the Emirate of Fujairah—offered through a unified and fully integrated digital experience. This contributes to simplifying procedures, saving time and effort, and improving quality of life, in line with the smart government approach that places people at the heart of its priorities . To mark the inauguration of the centre, the Ministry of Energy and Infrastructure, in collaboration with Emirates Post, has issued a commemorative stamp honouring Sheikh Mohammed bin Hamad bin Mohammed Al Sharqi, Crown Prince of Fujairah .

Crown Prince of Fujairah witnesses launch of first fully digital government service centre in emirate
Crown Prince of Fujairah witnesses launch of first fully digital government service centre in emirate

Zawya

time15-07-2025

  • Business
  • Zawya

Crown Prince of Fujairah witnesses launch of first fully digital government service centre in emirate

H.H. Sheikh Mohammed bin Hamad bin Mohammed Al Sharqi, Crown Prince of Fujairah, witnessed the launch of the first fully integrated digital government services centre in Fujairah. The centre, inaugurated by the Ministry of Energy and Infrastructure, represents a pioneering model at the national level for delivering smart, interconnected government services that rely entirely on artificial intelligence, virtual reality, metaverse, and blockchain technologies, without direct human intervention. H.H. Sheikh Mohammed Al Sharqi said, 'Today, we take pride in launching the virtual digital services centre in Fujairah, which embodies the vision of our wise leadership toward building a future-ready government founded on innovation. This centre contributes to enhancing quality of life and facilitating services for citizens and residents alike. It stands as an advanced model of smart government services and reflects the ability of our national institutions to adopt and effectively leverage cutting-edge technologies—affirming the UAE's pioneering position in the field of digital government transformation.' H.H. the Crown Prince of Fujairah added, 'We applaud the efforts of the Ministry of Energy and Infrastructure in developing an integrated digital service infrastructure that enhances government efficiency, improves the customer experience, and supports sustainable development in Fujairah, which continues to actively contribute to the nation's progress.' Eng Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at the Ministry, said, 'The centre represents a transformational shift in the delivery of government services, offering a groundbreaking experience built on artificial intelligence and hologram technology. This model is scalable across all emirates, enhancing the UAE's global competitiveness in the digital domain. Launching the centre in Fujairah reflects the leadership's vision of promoting balanced development and is a practical step within the Ministry's efforts to build a human-centred, interconnected government services ecosystem aligned with the goals of the 'We the UAE 2031' vision and the shift toward smart government.' He affirmed that the launch of the centre aligns with the National Strategy for Government Services, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai. This strategy aims to position the UAE as a global benchmark for the most efficient and innovative government services, translating the wise leadership's directives for the UAE to be number one globally in government service delivery. Eng Mohammed bin Taliah, Chief of Government Services in the UAE Government, explained that the centre represents a pivotal step in the government's digital transformation journey and reflects government entities' ability to adopt the latest digital innovations to deliver an exceptional customer experience that aligns with the country's aspirations of delivering world-class services. He said, 'The centre serves as an advanced interactive platform for enabling customers to directly contribute to developing government services through innovative channels that allow them to submit their suggestions and feedback. This fosters integration among government entities, promotes a culture of community engagement, and establishes a flexible government environment capable of responding promptly to evolving needs.' The launch of the Digital Services Centre is part of the Ministry's broader plan to expand this innovative model across the UAE, in align with the UAE Government Services Strategy, and the Government Services Development Guide 2.0. The centre offers over 150 digital services, aiming to serve more than 20,000 users annually. Integrating smart systems that enhance operational efficiency and support data-driven decision-making, the centre provides a wide range of services from the Ministry of Energy and Infrastructure, in addition to a set of services from federal and local partner entities in the Emirate of Fujairah—offered through a unified and fully integrated digital experience. This contributes to simplifying procedures, saving time and effort, and improving quality of life, in line with the smart government approach that places people at the heart of its priorities. To mark the inauguration of the centre, the Ministry of Energy and Infrastructure, in collaboration with Emirates Post, has issued a commemorative stamp honouring H.H. Sheikh Mohammed bin Hamad bin Mohammed Al Sharqi, Crown Prince of Fujairah.

UAE Announces New Mortgage Procedures
UAE Announces New Mortgage Procedures

Gulf Insider

time04-07-2025

  • Business
  • Gulf Insider

UAE Announces New Mortgage Procedures

The UAE has announced new mortgage plans to slash bureaucracy and support real estate efficiency. In a move toward seamless government services in the UAE, the Ministry of Energy and Infrastructure (MoEI) held its inaugural Customer Council meeting to overhaul the mortgage release procedure following loan repayment. The initiative—part of the Ministry's Smart Government agenda—brings together federal and local authorities, the Emirates Development Bank, and end-users to pinpoint bottlenecks and co-design a streamlined process. Council participants identified key hurdles that traditionally burdened homebuyers: Multiple required visits to various entities Inconsistent document checklists across emirates Lack of digital integration, prolonging case closures Under the new model, piloting in Ajman before nationwide rollout, all direct debit cancellations will be automatically processed by Emirates Development Bank as soon as a loan is cleared. Physical trips to collect loan guarantees are eliminated in participating emirates, and digital connectivity between MoEI, Emirates Development Bank, and Ajman's Department of Land and Real Estate Regulation ensures instant notifications once transactions finalise. These combined enhancements shrink the service timeline from several days to just one working day from repayment. In concrete terms, customers will no longer need the previous six documents nor make the five visits once deemed unavoidable—achieving a 100 percent reduction in procedural steps. Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at MoEI, said: 'The Customer Council meeting aligns with the UAE Government's vision of building flexible and smart government services that place the customer at the heart of improvement and development. 'It reflects our commitment to involving customers in decision-making and enhancing transparency. The proposed solutions today are based on actual needs that have been identified and analysed within the framework of the Government Accelerators. 'We believe that achieving zero bureaucracy can only be realised through digital integration, streamlined procedures, and the elimination of unnecessary requirements—goals we have already begun to achieve through this initiative. 'The Ministry will continue working with its strategic partners to translate the outcomes of this council into concrete, actionable improvements that enhance customer satisfaction and elevate the UAE's global rankings in government service efficiency.' Echoing this, Mohammed Bin Taliah, Chief of Government Services of the UAE Government, noted that the mortgage release service after loan repayment represents a significant leap in the level of integration between federal and local entities. Omar bin Omair Al Muhairi, Director-General of the Department of Land and Real Estate Regulation in Ajman, stated that participation in the first customer council on mortgage release procedures comes as part of the strategic partnership with MoEI and in continuation of joint efforts to shape the future of the real estate sector and enhance the efficiency of government work through proactive service packages that keep pace with rapid development. Also Read: UAE Leads World in Mobile Shopping in 2025, With 67 Per Cent Using Phones to Shop

UAE chairs Global Energy Efficiency Alliance
UAE chairs Global Energy Efficiency Alliance

Al Etihad

time19-06-2025

  • Business
  • Al Etihad

UAE chairs Global Energy Efficiency Alliance

19 June 2025 15:25 DUBAI (WAM)The UAE, represented by the Ministry of Energy and Infrastructure (MoEI), announced that it is chairing the Global Energy Efficiency Alliance (GEEA) for the coming years, following the formation of GEEA's General UAE announced its intention to establish GEEA during the 29th UN Climate Change Conference (COP29) in Baku, in support of the UAE Consensus and the global goal of doubling the energy efficiency improvement rate, from the historical average of two percent to over four percent annually by reaffirms the UAE's commitment to placing energy efficiency at the forefront of the international energy and climate effort comes at a critical moment, as the world is currently off track, the global energy efficiency improvement rate remains below 1.5 percent annually, and at this pace, the world will fall short of achieving its decarbonisation and net-zero complements other high-level initiatives such as the Mission Efficiency partnership, the G20 Energy Transitions Working Group, and regional clean energy platforms. Together, these combined efforts must be mutually reinforcing, not fragmented—ensuring that knowledge, finance, and best practices flow across borders and chairing this ambitious alliance, the UAE underscores its commitment to spearheading international efforts to enhance energy efficiency across various UAE aims to strengthen collaboration among governments, the private sector, financial institutions, and research and innovation centers, thereby accelerating the transition toward more efficient and sustainable energy this context, Sharif Al Olama, Under-Secretary for Energy and Petroleum Affairs at MoEI, emphasised that the UAE's chairing of GEEA reflects the international community's confidence in the country's ability to lead and coordinate noted that GEEA will play a pivotal role in policy development, knowledge, and expertise exchange, enhancing access to finance and innovation, and enabling member states to achieve their national and international energy efficiency Olama said, 'This alliance serves as a practical and inclusive platform to accelerate the achievement of the global target to double the rate of energy efficiency by 2030, in line with the historic UAE Consensus. We welcome all partners from around the world to join and collaborate for a more efficient and sustainable future. GEEA aims to drive transformative improvements in energy consumption efficiency across key sectors, including buildings, transportation, and industry.' Last February, the UAE hosted a high-level roundtable during the World Government Summit in Dubai, where the general framework of the alliance was discussed with several countries, international organisations, private sector entities, and financial institutions.

Ministry of Energy and Infrastructure Launches Initiatives to Support Senior Citizens
Ministry of Energy and Infrastructure Launches Initiatives to Support Senior Citizens

Hi Dubai

time16-06-2025

  • Business
  • Hi Dubai

Ministry of Energy and Infrastructure Launches Initiatives to Support Senior Citizens

The Ministry of Energy and Infrastructure (MoEI) has unveiled a new suite of initiatives titled We Are Your Support to enhance services and improve the quality of life for senior citizens and residents across the UAE. Launched as part of the Year of the Community , the initiative introduces integrated and personalised services aimed at reinforcing the status, stability, and well-being of the elderly population. Key components include the National Housing Specifications Guide for Senior Citizens, free housing designs via the 'Darak' platform, and voluntary engineering consultations under the 'Aounkom' programme. To ensure seamless access to these services, the Ministry has deployed dedicated advisors at service centres in Dubai, Sharjah, Ras Al Khaimah, and Fujairah. Selected for their communication skills and cultural fluency, these advisors provide specialised support tailored to the needs of senior citizens. The initiative also offers gender-sensitive solutions. Women can now complete transactions from home through the 'Leen Babek' service, while men benefit from priority parking, smart service desks, and personalised follow-ups. Additionally, the 'Golden Counter' prioritises elderly visitors at all participating service centres. Workshops have been introduced to help senior citizens become more familiar with digital services, with direct assistance available when needed. Sharif Al Olama, Under-Secretary for Energy and Petroleum Affairs at MoEI, described the initiative as a reflection of the UAE leadership's vision for inclusive and human-centred services. 'Serving the elderly is a privilege and a gesture of gratitude,' he said. 'This initiative is a model of care and empowerment aligned with our commitment to deliver proactive, seamless, and people-focused services.' News Source: Emirates News Agency

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