Latest news with #StephenHurrell
Business Wire
08-07-2025
- Business
- Business Wire
PROS Named a Leader in 2025 ISG Configure, Price, Quote (CPQ) Buyers Guide
HOUSTON--(BUSINESS WIRE)-- PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it was named a Leader in Overall Product Experience and Customer Experience in the 2025 ISG CPQ Buyers Guide. Among 18 vendors evaluated, PROS was recognized as both an Exemplary Vendor and a Leader, reflecting top performance in the areas that matter most to enterprise buyers. 'PROS demonstrates a clear understanding of the challenges that a broad range of enterprises face when configuring, pricing and quoting complex products and services,' said Stephen Hurrell, Director of Research, Office of Revenue, ISG. The ISG CPQ Buyers Guide, published by global technology research and advisory firm Information Services Group (ISG), provides a comprehensive assessment of how well CPQ software solutions address enterprise requirements. It ranks vendors across seven evaluation categories spanning both product and customer experience. 'PROS demonstrates a clear understanding of the challenges that a broad range of enterprises face when configuring, pricing and quoting complex products and services,' said Stephen Hurrell, Director of Research, Office of Revenue, ISG. 'Its CPQ capabilities stand out by embedding advanced AI to improve both responsiveness, guidance and accuracy in pricing—capabilities that are increasingly critical in today's digitally driven sales landscape.' As B2B sales cycles become more complex and customer expectations continue to rise, companies are under increasing pressure to deliver fast, accurate and personalized quotes across every channel. Traditional tools often fall short—particularly in managing configuration complexity, dynamic pricing and buyer-specific terms. PROS Smart CPQ is a modern solution designed to address these challenges by enabling sales teams to respond at the speed of customer demand, while maintaining consistency, compliance and profitability at scale. 'Our customers rely on PROS CPQ to shorten sales cycles, improve quote accuracy and deliver pricing that reflects both market conditions and customer expectations,' said Greg Davoll, VP, Product Management, PROS. 'Being recognized by ISG affirms the impact we're making—helping businesses compete more effectively and close deals with confidence.' To learn more about PROS Smart Configure Price Quote solution, visit About PROS PROS Holdings, Inc. (NYSE: PRO) helps the world's leading companies outperform across the top and bottom line. Leveraging leadership in revenue and pricing science, the PROS Platform combines predictive AI, real-time analytics, and powerful automation to dynamically match offer to buyer and price to product, accelerating revenue growth and maximizing profit. With solutions spanning pricing, revenue management, offer marketing, and CPQ, PROS helps businesses optimize transactions across every channel. Learn more at
Globe and Mail
08-07-2025
- Business
- Globe and Mail
PROS Named a Leader in 2025 ISG Configure, Price, Quote (CPQ) Buyers Guide
PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it was named a Leader in Overall Product Experience and Customer Experience in the 2025 ISG CPQ Buyers Guide. Among 18 vendors evaluated, PROS was recognized as both an Exemplary Vendor and a Leader, reflecting top performance in the areas that matter most to enterprise buyers. The ISG CPQ Buyers Guide, published by global technology research and advisory firm Information Services Group ( ISG), provides a comprehensive assessment of how well CPQ software solutions address enterprise requirements. It ranks vendors across seven evaluation categories spanning both product and customer experience. 'PROS demonstrates a clear understanding of the challenges that a broad range of enterprises face when configuring, pricing and quoting complex products and services,' said Stephen Hurrell, Director of Research, Office of Revenue, ISG. 'Its CPQ capabilities stand out by embedding advanced AI to improve both responsiveness, guidance and accuracy in pricing—capabilities that are increasingly critical in today's digitally driven sales landscape.' As B2B sales cycles become more complex and customer expectations continue to rise, companies are under increasing pressure to deliver fast, accurate and personalized quotes across every channel. Traditional tools often fall short—particularly in managing configuration complexity, dynamic pricing and buyer-specific terms. PROS Smart CPQ is a modern solution designed to address these challenges by enabling sales teams to respond at the speed of customer demand, while maintaining consistency, compliance and profitability at scale. 'Our customers rely on PROS CPQ to shorten sales cycles, improve quote accuracy and deliver pricing that reflects both market conditions and customer expectations,' said Greg Davoll, VP, Product Management, PROS. 'Being recognized by ISG affirms the impact we're making—helping businesses compete more effectively and close deals with confidence.' To learn more about PROS Smart Configure Price Quote solution, visit About PROS PROS Holdings, Inc. (NYSE: PRO) helps the world's leading companies outperform across the top and bottom line. Leveraging leadership in revenue and pricing science, the PROS Platform combines predictive AI, real-time analytics, and powerful automation to dynamically match offer to buyer and price to product, accelerating revenue growth and maximizing profit. With solutions spanning pricing, revenue management, offer marketing, and CPQ, PROS helps businesses optimize transactions across every channel. Learn more at
Yahoo
08-07-2025
- Business
- Yahoo
PROS Named a Leader in 2025 ISG Configure, Price, Quote (CPQ) Buyers Guide
Company's CPQ solution achieved among highest ratings across both Product and Customer Experience HOUSTON, July 08, 2025--(BUSINESS WIRE)--PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it was named a Leader in Overall Product Experience and Customer Experience in the 2025 ISG CPQ Buyers Guide. Among 18 vendors evaluated, PROS was recognized as both an Exemplary Vendor and a Leader, reflecting top performance in the areas that matter most to enterprise buyers. The ISG CPQ Buyers Guide, published by global technology research and advisory firm Information Services Group (ISG), provides a comprehensive assessment of how well CPQ software solutions address enterprise requirements. It ranks vendors across seven evaluation categories spanning both product and customer experience. "PROS demonstrates a clear understanding of the challenges that a broad range of enterprises face when configuring, pricing and quoting complex products and services," said Stephen Hurrell, Director of Research, Office of Revenue, ISG. "Its CPQ capabilities stand out by embedding advanced AI to improve both responsiveness, guidance and accuracy in pricing—capabilities that are increasingly critical in today's digitally driven sales landscape." As B2B sales cycles become more complex and customer expectations continue to rise, companies are under increasing pressure to deliver fast, accurate and personalized quotes across every channel. Traditional tools often fall short—particularly in managing configuration complexity, dynamic pricing and buyer-specific terms. PROS Smart CPQ is a modern solution designed to address these challenges by enabling sales teams to respond at the speed of customer demand, while maintaining consistency, compliance and profitability at scale. "Our customers rely on PROS CPQ to shorten sales cycles, improve quote accuracy and deliver pricing that reflects both market conditions and customer expectations," said Greg Davoll, VP, Product Management, PROS. "Being recognized by ISG affirms the impact we're making—helping businesses compete more effectively and close deals with confidence." To learn more about PROS Smart Configure Price Quote solution, visit About PROS PROS Holdings, Inc. (NYSE: PRO) helps the world's leading companies outperform across the top and bottom line. Leveraging leadership in revenue and pricing science, the PROS Platform combines predictive AI, real-time analytics, and powerful automation to dynamically match offer to buyer and price to product, accelerating revenue growth and maximizing profit. With solutions spanning pricing, revenue management, offer marketing, and CPQ, PROS helps businesses optimize transactions across every channel. Learn more at View source version on Contacts PROS Media Contact Amy Williams+1 713-335-5916awilliams@ Sign in to access your portfolio
Business Wire
27-06-2025
- Business
- Business Wire
Revenue Lifecycles Require Effective Software, Models, ISG Says
STAMFORD, Conn.--(BUSINESS WIRE)--Companies modernizing revenue management to enable new business models can choose from a growing number of applications and integrated platforms designed to reduce errors, automate processes and ultimately increase revenue over time, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III). Enterprises need advanced pricing and revenue models to stay competitive, and traditional systems will not support innovation. Modern revenue management platforms ensure that urgent business model changes are not held back by outdated technologies. Share The ISG Buyers Guides™ for Revenue Lifecycle Management, produced by ISG Software Research, provide the rankings and ratings of 42 software providers and their products to support revenue process needs, including configure price quote (CPQ), contract lifecycle management (CLM), revenue recognition, billing and the platforms to support these activities. The research finds that enterprises benefit from unified software platforms as they migrate from reliance on one-time sales to efficiently managed approaches that generate continuous revenue. Revenue lifecycle management platforms move beyond the outdated linear quote-to-cash process, combining processes previously carried out by separate tools. Aligning all systems allows for consistent sales and revenue engagement over time. 'Enterprises in every industry need to adopt more advanced pricing and revenue models to stay competitive, and traditional systems will not support rapid change and innovation,' said Stephen Hurrell, director at ISG Software Research. 'Modern revenue management platforms ensure that urgent business model changes are not held back by outdated processes or technologies.' A true revenue lifecycle management system performs tasks ranging from guiding sellers and account teams as they create and get approval for a quote to embedding the quote's terms in a contract, triggering order fulfillment and generating billing schedules, the research shows. Such platforms not only manage digital documents but digitize and store all important terms in those documents. Key information persists in a data store, removing the need for one team to pass data to the next, so errors are minimized. Digitized billing schedules allow companies to automate actions such as outreach for subscription renewals at the appropriate time. A unified platform and data model provides easier data access for telling a more comprehensive story about effective revenue lifecycle management, the reports say. It lets companies analyze all parts of the process to gain insights into customers, products and processes, empowering them to improve customer experience and encourage more sustained engagement. Though the application of AI to revenue management is relatively immature, platforms prepared to deliver long-term value already have well-articulated and documented approaches to the use of AI. Despite these benefits, ISG expects more than half of enterprises to still be using manual processes to integrate quotes and contracts through 2026, potentially causing billing and delivery errors and poor customer experience. New revenue lifecycle management platforms offer improvements to all major components used in the process, the reports say. These include CPQ software that lets prospective buyers have a live, on-demand interaction rather than a slow exchange of emails, CLM tools that standardize contract terms to streamline processing and billing systems that can use historical data to accurately apply volume-based or usage-based pricing. For its 2025 Buyers Guides™ for Revenue Lifecycle Management, ISG evaluated software providers across six platform categories — Revenue Lifecycle Management; Revenue Lifecycle Platforms; Revenue Recognition; Contract Lifecycle Management; Configure, Price, Quote; and Billing — and produced a separate Buyers Guide for each. A total of 42 providers were assessed: Aptitude, Aria Systems, BillingPlatform, Certinia, Chargebee, Conga, ContractPodAi, DealHub, Docusign, Epicor, Experlogix, FastSpring, GleanQuote, Gotransverse, Icertis, Ironclad, LawVu, LinkSquares, Malbek, Maxio, NetSuite, Oracle, PandaDoc, Paperless Parts, Pricefx, PROS, Recurly, RecVue, Sage, Salesforce, SAP, Sirion, SOFTRAX, SpotDraft, Stripe, Tacton, Vendavo, Workday, Zilliant, Zoho and Zuora ISG Software Research rates software providers in seven evaluation categories. Five are related to product experience: usability, manageability, reliability, capability and adaptability. Two are related to customer assurance: validation and total cost of ownership and return on investment (TCO/ROI). Providers ranked in the top three for each evaluation category are named as Leaders. Within each platform category, those with the most Leader rankings are named as Overall Leaders. The Overall Leaders of the 2025 Buyers Guides™ for Revenue Lifecycle Management were the following: Revenue Lifecycle Management: Conga earned the highest overall rating, followed by Oracle and BillingPlatform, who were also overall leaders and rated exemplary. Conga was named a Leader in seven evaluation categories, Oracle in six categories and BillingPlatform in five. Salesforce, Zoho and Zuora also were rated Exemplary. SAP was rated Innovative. Revenue Lifecycle Platforms: Conga received the highest overall rating, followed by BillingPlatform and Oracle, who were also overall leaders and rated exemplary. Conga was designated a Leader in seven evaluation categories and BillingPlatform and Oracle in five. Salesforce, Zoho and Zuora also were rated Exemplary. SAP was rated Innovative. Revenue Recognition: BillingPlatform was the highest-rated provider, followed by Oracle and Zuora, who were overall leaders and rated exemplary. Oracle was designated a Leader in six evaluation categories, BillingPlatform in five and Zuora in three. Aria Systems, Conga, NetSuite, Sage, Stripe and Zoho also were rated Exemplary. SAP was rated Innovative. Contract Lifecycle Management: The overall leaders were Conga in first place, followed by Docusign and Zoho. All three were rated exemplary. Conga was designated a Leader in seven categories, Docusign in five and Zoho in two. Ironclad and Sirion also were rated Exemplary. Icertis was rated Innovative. Configure, Price, Quote: Conga was the highest-rated provider, followed by Oracle and PROS, who were also overall leaders and rated exemplary. Conga was designated a Leader in seven performance categories, Oracle in six and PROS in two. Epicor, Salesforce, Zoho and Zuora also were rated Exemplary. SAP was rated Innovative. Billing: BillingPlatform earned the highest overall rating, followed by Oracle and Zuora, who were also overall leaders and rated exemplary. BillingPlatform and Oracle were designated as Leaders in five performance categories each, while Zuora was a Leader in three performance categories. Aria Systems, Certinia, Conga, Salesforce, Stripe and Zoho were rated Exemplary. Gotransverse and SAP were rated Innovative. 'Managing revenue lifecycles is important for good customer experience, but it is complicated by underlying software that is too fragmented or specialized to work across sales, operations, revenue and finance teams,' said Mark Smith, partner and chief software analyst, ISG Software Research. 'Whether companies are looking for one supplier or a series of applications, these insights guide enterprises to determine what software is the best fit to modernize and reduce the operational costs of revenue lifecycle management.' The ISG Buyers Guides™ for Revenue Lifecycle Management are the distillation of more than a year of market and product research efforts. The research is not sponsored nor influenced by software providers and is conducted solely to help enterprises optimize their business and IT software investments. It provides the industry's most comprehensive review of all viable software options, comparing their strengths to give enterprises insight to make critical selection decisions. Visit this webpage to learn more about the ISG Buyers Guides™ for Revenue Lifecycle Management and read executive summaries of each of the six reports. The complete reports, including provider rankings across seven product and customer experience dimensions and detailed research findings on each provider, are available by contacting ISG Software Research. About ISG Software Research ISG Software Research provides authoritative coverage and analysis of the business and IT software industry. It distributes research and insights daily through its user community, and provides a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Its ISG Buyers Guides™ help enterprises evaluate and select software providers through tailored assessments powered by ISG's proprietary methodology. Visit for more information and to sign up for free community membership. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
