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Latest news with #SunflowerLanyard

DXB gears up for summer surge; over 3.4 million travellers expected
DXB gears up for summer surge; over 3.4 million travellers expected

Dubai Eye

timea day ago

  • Dubai Eye

DXB gears up for summer surge; over 3.4 million travellers expected

Dubai International airport (DXB) is preparing for a busy travel period, with more than 3.4 million guests expected to pass through its terminals between June 27 and July 9, 2025. Daily passenger volumes are projected to exceed 265,000, with July 5 anticipated to be the peak day for both departures and transfer traffic. To ensure smooth operations, Dubai Airports and its partners have activated a comprehensive summer readiness plan, focusing on safety, efficiency and guest experience. Despite some delays and cancellations across the network due to the regional situation, the oneDXB community is working tirelessly to support travellers, maintain service continuity and provide welfare assistance. DXB's operations are backed by a real-time monitoring and predictive system, helping optimise manpower and resources. The airport continues to coordinate closely with authorities and airline partners, prioritising the safety of all guests and staff. To help guests navigate the busy travel season, DXB recommends the following: Smart Gates: Children aged 12 and above can use Smart Gates to speed up passport control. Arrival time: Arrive at the airport no earlier than three hours before your flight. Check-in options: Use online check-in, self-service kiosks and bag drop facilities at Terminal 3. Home services: Book DUBZ for home check-in and baggage collection, allowing passengers to complete airport formalities from home or hotel. Navigation tools: Stay updated with DXB Express Maps, a wayfinding platform accessible via QR code for real-time flight and gate information. Accessibility support: DXB offers enhanced services for People of Determination, including marked routes, discreet assistance for Sunflower Lanyard wearers, and a dedicated Assisted Travel Lounge in Terminal 2. Once at the airport, travellers can enjoy DXB's wide of restaurants, duty free shopping and lounges to relax before their flight.

DXB gears up for summer surge; over 3.4 million travellers expected
DXB gears up for summer surge; over 3.4 million travellers expected

ARN News Center

timea day ago

  • ARN News Center

DXB gears up for summer surge; over 3.4 million travellers expected

Dubai International airport (DXB) is preparing for a busy travel period, with more than 3.4 million guests expected to pass through its terminals between June 27 and July 9, 2025. Daily passenger volumes are projected to exceed 265,000, with July 5 anticipated to be the peak day for both departures and transfer traffic. To ensure smooth operations, Dubai Airports and its partners have activated a comprehensive summer readiness plan, focusing on safety, efficiency and guest experience. Despite some delays and cancellations across the network due to the regional situation, the oneDXB community is working tirelessly to support travellers, maintain service continuity and provide welfare assistance. DXB's operations are backed by a real-time monitoring and predictive system, helping optimise manpower and resources. The airport continues to coordinate closely with authorities and airline partners, prioritising the safety of all guests and staff. To help guests navigate the busy travel season, DXB recommends the following: Smart Gates: Children aged 12 and above can use Smart Gates to speed up passport control. Arrival time: Arrive at the airport no earlier than three hours before your flight. Check-in options: Use online check-in, self-service kiosks and bag drop facilities at Terminal 3. Home services: Book DUBZ for home check-in and baggage collection, allowing passengers to complete airport formalities from home or hotel. Navigation tools: Stay updated with DXB Express Maps, a wayfinding platform accessible via QR code for real-time flight and gate information. Accessibility support: DXB offers enhanced services for People of Determination, including marked routes, discreet assistance for Sunflower Lanyard wearers, and a dedicated Assisted Travel Lounge in Terminal 2. Once at the airport, travellers can enjoy DXB's wide of restaurants, duty free shopping and lounges to relax before their flight.

DXB gears up for summer surge; over 3.4 million travellers expected
DXB gears up for summer surge; over 3.4 million travellers expected

TAG 91.1

time2 days ago

  • TAG 91.1

DXB gears up for summer surge; over 3.4 million travellers expected

Dubai International airport (DXB) is preparing for a busy travel period, with more than 3.4 million guests expected to pass through its terminals between June 27 and July 9, 2025. Daily passenger volumes are projected to exceed 265,000, with July 5 anticipated to be the peak day for both departures and transfer traffic. To ensure smooth operations, Dubai Airports and its partners have activated a comprehensive summer readiness plan, focusing on safety, efficiency and guest experience. Despite some delays and cancellations across the network due to the regional situation, the oneDXB community is working tirelessly to support travellers, maintain service continuity and provide welfare assistance. DXB's operations are backed by a real-time monitoring and predictive system, helping optimise manpower and resources. The airport continues to coordinate closely with authorities and airline partners, prioritising the safety of all guests and staff. To help guests navigate the busy travel season, DXB recommends the following: Smart Gates: Children aged 12 and above can use Smart Gates to speed up passport control. Arrival time: Arrive at the airport no earlier than three hours before your flight. Check-in options: Use online check-in, self-service kiosks and bag drop facilities at Terminal 3. Home services: Book DUBZ for home check-in and baggage collection, allowing passengers to complete airport formalities from home or hotel. Navigation tools: Stay updated with DXB Express Maps, a wayfinding platform accessible via QR code for real-time flight and gate information. Accessibility support: DXB offers enhanced services for People of Determination, including marked routes, discreet assistance for Sunflower Lanyard wearers, and a dedicated Assisted Travel Lounge in Terminal 2. Once at the airport, travellers can enjoy DXB's wide of restaurants, duty free shopping and lounges to relax before their flight.

'Just be kind': Parents of children with autism share travel tips amid Dubai Airport initiative
'Just be kind': Parents of children with autism share travel tips amid Dubai Airport initiative

Khaleej Times

time22-04-2025

  • Khaleej Times

'Just be kind': Parents of children with autism share travel tips amid Dubai Airport initiative

From packing a dedicated kit with sensory toys, an iPad and snacks, to getting the DPNA code – which alerts employees to provide personalised support for passengers with intellectual or developmental disabilities in advance – families of children with autism have shared key tips for traveling. For Yasmin Carey, planning ahead is everything. 'My top tip is to contact the airline in advance and ask for the DPNA code to be added to your booking — this alerts employees to provide personalised support for passengers with intellectual or developmental disabilities,' said the mother of Ellis. She also creates a visual travel schedule and chooses flight times that suit her child's routine, referring to the airport website and going through the travel planner for details on the inclusive journey and useful tips. Stay up to date with the latest news. Follow KT on WhatsApp Channels. Yasmin brings along noise-cancelling headphones, fidget toys, and sunglasses to help Ellis manage sensory overload. 'What might look like a meltdown is often just a way of coping. We're not asking for special treatment — just a little understanding,' she explained. Radio host and dad Hassan Dennaoui, known as 'Big Hass,' also shared his preparation tips by posting a video of his travels with his son, who has autism. The preparation always starts ahead of time. 'I recommend walking children through the entire journey ahead of time, making a countdown, and building excitement together,' he shared. For Hassan, contacting Dubai Airports about the Travel Safari programme allowed his son to conduct travel rehearsals ahead of their actual trip, supporting familiarisation and readiness. On travel day, he emphasised the importance of taking plenty of time and not rushing. He suggested creating a checklist of essentials tailored to the child's specific needs, including favorite foods, comfort items, entertainment devices, backup chargers, and spare clothes. Big Hass also highlighted the value of the Sunflower Lanyard for smoother airport navigation. " People on the autism spectrum have no malice or hate inside them. Once you try to understand autism, you'll understand the hearts of people on the spectrum, and that's the most beautiful thing," he shared. Another parent of a child with autism, Ambreen Suhaib, starts her journey with her child by packing a dedicated kit with sensory toys, an iPad, snacks, noise-cancelling headphones, and a spare change of clothes. 'I recommend picking up the Sunflower Lanyard on arrival — even if your child won't wear it, you can wear it yourself and still receive support,' she advised. As Dubai International Airport (DXB) is a Certified Autism Center, it provides a range of services to make travel more autism-friendly, including the Sunflower Lanyard: a discreet way to signal hidden disabilities that provides access to priority lanes and an autism-friendly route through check-in, passport control, security checkpoints, and boarding. The lanyard is available from information desks in Terminal 3 and from Guest Experience Ambassadors (GXA) in all terminals. Ambreen also suggested checking the airport map in advance, dividing responsibilities if traveling with family, and letting employees know if you prefer to board first or last. She recommended looking for the sunflower sign in queues for immigration and police, which leads to the priority route. 'Autism isn't always visible. You may not see it, but it's there. Stimming — things like rocking, clapping, or making sounds—is how our children self-regulate in overwhelming places like airports. Meltdowns aren't bad behavior — they're signs of distress. Please don't stare. Be kind.'

Dubai Airports Scales Up Autism-Inclusive Training, Setting Global Benchmark in Accessible Travel
Dubai Airports Scales Up Autism-Inclusive Training, Setting Global Benchmark in Accessible Travel

Hi Dubai

time10-04-2025

  • Business
  • Hi Dubai

Dubai Airports Scales Up Autism-Inclusive Training, Setting Global Benchmark in Accessible Travel

Dubai Airports has significantly expanded its autism-inclusive training programme, now equipping 45,000 employees across Dubai International (DXB) and Dubai World Central (DWC) to better support autistic and sensory-sensitive travellers. This initiative reinforces Dubai's broader vision of becoming a Certified Autism Destination (CAD). DXB holds the distinction of being the world's first international airport to receive the Certified Autism Centre (CAC) designation from the International Board of Credentialing and Continuing Education Standards (IBCCES), in addition to certification by the Dubai Autism Centre (DAC). The enhanced training programme, which reflects a 36% increase in specialist training year-on-year, forms a key pillar of Dubai Airports' strategy to ensure an inclusive and supportive airport experience. Employees are trained in sensory awareness, effective communication, and anxiety-reduction techniques to create a smoother journey for neurodiverse travellers. 'True inclusion starts with people,' said Majed Al Joker, Chief Operating Officer at Dubai Airports. 'Our airports are Dubai's gateways to the world. It's our responsibility to ensure every guest feels welcomed, supported, and included.' The IBCCES-accredited training spans a wide airport community, including partners like Dubai Police, Dubai Customs, Emirates, flydubai, dnata, and Dubai Taxi Company. Trained Guest Experience Ambassadors, identifiable by Sunflower pins, are stationed at key points across both airports to assist autistic guests and their families. Supporting measures include priority lanes via the Sunflower Lanyard, the DXB Travel Planner for pre-journey preparation, sensory-friendly lounges, and autism-friendly routes throughout the terminals. During Autism Acceptance Month, blue-lit Smart Gates and terminal displays of sunflowers further demonstrate solidarity with the autism community. Dubai Airports continues to set the standard for accessible travel, making inclusivity not just a commitment—but a cornerstone of the travel experience. News Source: Emirates News Agency

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