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TELUS Mental Health Index: Significant Savings Gaps And Gender Disparities Challenge The Wellbeing Of NZ's Workforce
TELUS Mental Health Index: Significant Savings Gaps And Gender Disparities Challenge The Wellbeing Of NZ's Workforce

Scoop

time17-06-2025

  • Health
  • Scoop

TELUS Mental Health Index: Significant Savings Gaps And Gender Disparities Challenge The Wellbeing Of NZ's Workforce

AUCKLAND, NEW ZEALAND - Today, TELUS Health released its TELUS Mental Health Index ('the Index'), revealing significant savings gaps and gender disparities across New Zealand's workforce that impact overall wellbeing. The report also shows that two in five workers have no emergency savings, while parents express mounting concerns about their children's mental health. Regional disparities further underscore the need for tailored wellbeing support. 'The current economic climate coupled with a labour shortage and mental health challenges is putting immense pressure on our workforce,' said Julie Cressey, General Manager New Zealand, TELUS Health. 'With financial concerns topping the list of personal stress for over half of working people in New Zealand, we're witnessing a significant ripple effect across communities and workplaces. Women and individuals in regions like Waikato and Northland are bearing the brunt of this economic uncertainty, underscoring the critical need for tailored mental health support - a one-size-fits-all approach simply won't suffice in addressing these complex, localised challenges.' Positive work environments significantly impact employee mental health and wellbeing. TELUS Health data highlights this connection: workers in family-friendly workplaces – currently 56 per cent of organisations – report mental health scores of 62.8, more than two points above the national average of 60.6. The effect is even more pronounced among working parents, with those feeling supported by colleagues scoring 64.5. These findings underscore the crucial role workplace culture plays in mental wellbeing. While a supportive environment is foundational, structured wellbeing programmes remain essential to meeting the diverse needs of all employees and ensuring no one is overlooked. The TELUS Mental Health Index also found: Thirty-one per cent of workers say their mental health negatively affects their productivity, with 40 per cent feeling overwhelmed. Financial concerns are the primary source of personal stress for more than half (54 per cent) of employees. Mental health risk affects 37 per cent of workers, with anxiety having the worst Mental Health Index sub-score at 53.4. Parents show significant concern for children's mental health, with scores 7 points below national average. Thirty-five per cent of parents experience guilt over limited family time. High workload ranks as a top workplace stressor for 31 per cent of employees. Women's mental health scores (58.9) trail behind men's (62.4). Family-friendly workplaces show mental health scores 2.2 points above average. 'In an era where financial insecurity and mental health disparities remain prevalent, employers who champion family-friendly workplaces and prioritise employee wellbeing cultivate more engaged teams and drive positive mental health and wellbeing outcomes,' said Paula Allen, Global Leader, Research & Client Insights, TELUS Health. 'Implementing wellbeing strategies that make workers feel supported and cared for is not only beneficial for employees, but crucial for sustaining organisational vitality, fostering a healthy company culture and ultimately driving business success.' In the second quarter of 2025, the mental health scores of workers in various regions were: New Zealand: 60.6 Australia: 63.0 Singapore: 62.9 United Kingdom: 64.7 South Korea: 56.1 Canada: 63.1 United States: 69.9 Europe: 62.4 The Waikato region reported the lowest mental health score (58.0), with Gisborne and Hawke's Bay leading the highest scores in the country (63.2). Northland showed the most improvement, with a 4.7-point increase since January (60.4) and workers on the South Island reported higher mental health scores overall (61.9). The TELUS Mental Health Index is based on a response scoring system that then turns individual responses into point values. Higher point values are associated with better mental health and less mental health risk. Scores between 0 to 49 correspond with distress levels, scores between 50 to 79 correspond with strain levels and scores between 80 to 100 correspond with optimal levels of mental health. This TELUS Mental Health Index includes additional findings related to key psycho-social risks in the workplace, and mental health scores related to industry and other demographics. Read the full New Zealand TELUS Mental Health Index here. As the parent company of TELUS Health, TELUS is committed to supporting the wellbeing of its own team members and their families through a flexible, comprehensive strategy. This approach is powered by the same innovative TELUS Health solutions trusted by Fortune 500 companies and has demonstrated real-world impact, with TELUS achieving a more than 20 per cent reduction in mental health disability claims among its own team members. Organisations can assess their current mental health strategy and get recommendations through TELUS Health's free online assessment tool. About the TELUS Mental Health Index The research report is conducted globally to examine the mental health of employed people in New Zealand, Singapore, South Korea, Australia, the United Kingdom, the United States, Canada and Europe. The data for the TELUS Health Mental Health Index was collected through an online survey from March 14 and March 27, 2025, with 1,000 respondents. All respondents reside in New Zealand and were employed within the last six months. The data has been statistically weighted to ensure the regional and gender composition of the sample reflects this population. About TELUS Health TELUS Health is on a mission to become the most trusted wellbeing company in the world by enhancing the overall efficiency of healthcare and championing workplace wellbeing. By integrating advanced healthcare technology with comprehensive employee support services, TELUS Health provides a holistic approach to primary and preventive health and wellbeing enhancing more than 150 million lives across more than 200 countries and territories. Our innovative digital health platforms, including electronic medical records (EMRs) and virtual care solutions, empower healthcare professionals, employers and governments to deliver personalized care efficiently. Our employee wellbeing programs empower individuals by offering extensive support through Employee and Family Assistance Programs (EFAPs), mental health resources, financial counselling and workplace wellness initiatives. At TELUS Health, we are committed to revolutionizing healthcare to ensure people receive the support they need and employees thrive both personally and professionally. Together, let's make the future friendly.

Introducing the TELUS Mental Health Index: Nearly half of employees in South Korea experiencing feelings of depression and anxiety, impacting workplace productivity
Introducing the TELUS Mental Health Index: Nearly half of employees in South Korea experiencing feelings of depression and anxiety, impacting workplace productivity

Korea Herald

time17-06-2025

  • Health
  • Korea Herald

Introducing the TELUS Mental Health Index: Nearly half of employees in South Korea experiencing feelings of depression and anxiety, impacting workplace productivity

More than one in three workers in South Korea have no emergency savings; women's mental health lags and more than two in five feel isolated SEOUL, South Korea, June 17, 2025 /PRNewswire/ -- Today, TELUS Health, a globally-recognized leader in workplace wellbeing, introduced its TELUS Mental Health Index ("the Index") to South Korea. Released quarterly, the Index measures and tracks employee mental health, wellbeing and productivity trends, providing organizations and policymakers with actionable insights to help build more resilient workforces. This quarter's report reveals that nearly half of employees in South Korea are experiencing feelings of depression and anxiety. The findings also show concerning trends: more than one in three workers have no emergency savings, women's mental health scores trail behind the average, and more than two in five employees report feelings of isolation. In 2024, TELUS Health expanded its Asia-Pacific presence through EZNwellness, South Korea's leading employee assistance program provider. EZNwellness enables deep insights into the working landscape in South Korea and strengthens TELUS Health's ability to deliver comprehensive wellbeing services and mental health support that resonates for employees and drives positive impacts for organizations. "The Index allows for comparisons with other developed nations, providing a clearer perspective on the mental health landscape among South Korean employees. The mental health challenges faced by South Korean workers have been widely reported and by tracking these trends over time, we gain valuable insights into how it is evolving," said Minjae Kang, CEO of EZNwellness, a TELUS Health Company. "The insights provide crucial guidance for businesses and policymakers striving to create healthier workplaces, and we're already seeing the value of coming together with TELUS Health, boosting our capacity to deliver tailored wellbeing research and solutions." The report reveals a concerning picture of mental health challenges affecting both workplaces and families in South Korea. Nearly one in three parents of school-age and teenage children worry about their child's mental health, contributing to lower mental health scores for parents, six points below the national average. The impact extends beyond home life, with 44 per cent of workers reporting feelings of isolation. These factors create a cycle of stress that strains family dynamics and workplace wellbeing, highlighting the interconnected nature of mental health issues across different aspects of life. T he TELUS Mental Health Index also found: "The research insights into the mental health and wellbeing of the workforce are essential for employers in creating supportive environments and cultivating resilience among their teams with a unified, regionally specific solution," said Paula Allen, Global Leader, Research & Client Insights, TELUS Health. "Prioritizing employee mental health and wellbeing can enhance organizational engagement, improve productivity, strengthen company culture, and drive sustainable business success." In the second quarter of 2025, the mental health scores of workers in various regions were: The lowest mental health score was reported in the Central region (53.1), followed by Honam (55.6). Workers in Yeognam and Seoul have slightly higher scores at 56.2 and 56.4, respectively. The Index is based on a response scoring system that turns individual responses into point values. Higher point values are associated with better mental health and less mental health risk. Scores between 0 to 49 correspond with distress levels, scores between 50 to 79 correspond with strain levels and scores between 80 to 100 correspond with optimal levels of mental health. This Index includes additional findings related to key psycho-social risks in the workplace, and mental health scores related to industry and other demographics. Read the full South Korean TELUS Mental Health Index here. As the parent company of TELUS Health, TELUS is committed to supporting the wellbeing of its own team members and their families through a flexible, comprehensive strategy. This approach is powered by the same innovative TELUS Health solutions trusted by Fortune 500 companies and has demonstrated real-world impact, with TELUS achieving a more than 20 per cent reduction in mental health disability claims among its own team members. Note to Editors About the TELUS Mental Health Index The research report is conducted globally to examine the mental health of employed people in New Zealand, Singapore, South Korea, Australia, the United Kingdom, the United States, Canada and Europe. The data for the TELUS Health Mental Health Index was collected through an online survey between March 14 and March 27, 2025, with 1,000 respondents. All respondents reside in South Korea and were employed within the last six months. The data has been statistically weighted to ensure the regional and gender composition of the sample reflects this population. About EZNwellness EZNwellness, a TELUS Health Company, is the leading employee assistance program (EAP) provider in South Korea. Founded in 2015 and based in Seoul, South Korea, EZNwellness provides EAP, digital mental health and psychological experience-based exhibition space. EZNwellness enhances traditional face-to-face EAP services by integrating diverse content, professional consulting at the organizational level, and digital innovations for seamless connection. This approach enables EZNwellness to deliver more comprehensive and effective EAP solutions tailored to modern workplace needs. For more information please visit: About TELUS Health TELUS Health is on a mission to become the most trusted wellbeing company in the world by enhancing the overall efficiency of healthcare and championing workplace wellbeing. By integrating advanced healthcare technology with comprehensive employee support services, TELUS Health provides a holistic approach to primary and preventive health and wellbeing enhancing more than 150 million lives across more than 200 countries and territories. Our innovative digital health platforms, including electronic medical records (EMRs) and virtual care solutions, empower healthcare professionals, employers and governments to deliver personalized care efficiently. Our employee wellbeing programs empower individuals by offering extensive support through Employee and Family Assistance Programs (EFAPs), mental health resources, financial counselling and workplace wellness initiatives. At TELUS Health, we are committed to revolutionizing healthcare to ensure people receive the support they need and employees thrive both personally and professionally. Together, let's make the future friendly. For more information please visit: Logo -

Introducing the TELUS Mental Health Index: Nearly half of employees in South Korea experiencing feelings of depression and anxiety, impacting workplace productivity
Introducing the TELUS Mental Health Index: Nearly half of employees in South Korea experiencing feelings of depression and anxiety, impacting workplace productivity

Yahoo

time16-06-2025

  • Health
  • Yahoo

Introducing the TELUS Mental Health Index: Nearly half of employees in South Korea experiencing feelings of depression and anxiety, impacting workplace productivity

More than one in three workers in South Korea have no emergency savings; women's mental health lags and more than two in five feel isolated SEOUL, South Korea, June 17, 2025 /PRNewswire/ -- Today, TELUS Health, a globally-recognized leader in workplace wellbeing, introduced its TELUS Mental Health Index ("the Index") to South Korea. Released quarterly, the Index measures and tracks employee mental health, wellbeing and productivity trends, providing organizations and policymakers with actionable insights to help build more resilient workforces. This quarter's report reveals that nearly half of employees in South Korea are experiencing feelings of depression and anxiety. The findings also show concerning trends: more than one in three workers have no emergency savings, women's mental health scores trail behind the average, and more than two in five employees report feelings of isolation. In 2024, TELUS Health expanded its Asia-Pacific presence through EZNwellness, South Korea's leading employee assistance program provider. EZNwellness enables deep insights into the working landscape in South Korea and strengthens TELUS Health's ability to deliver comprehensive wellbeing services and mental health support that resonates for employees and drives positive impacts for organizations. "The Index allows for comparisons with other developed nations, providing a clearer perspective on the mental health landscape among South Korean employees. The mental health challenges faced by South Korean workers have been widely reported and by tracking these trends over time, we gain valuable insights into how it is evolving," said Minjae Kang, CEO of EZNwellness, a TELUS Health Company. "The insights provide crucial guidance for businesses and policymakers striving to create healthier workplaces, and we're already seeing the value of coming together with TELUS Health, boosting our capacity to deliver tailored wellbeing research and solutions." The report reveals a concerning picture of mental health challenges affecting both workplaces and families in South Korea. Nearly one in three parents of school-age and teenage children worry about their child's mental health, contributing to lower mental health scores for parents, six points below the national average. The impact extends beyond home life, with 44 per cent of workers reporting feelings of isolation. These factors create a cycle of stress that strains family dynamics and workplace wellbeing, highlighting the interconnected nature of mental health issues across different aspects of life. The TELUS Mental Health Index also found: Thirty-five per cent of workers lack emergency savings to cover basic needs. Forty-six per cent of workers say finances are a top source of personal stress. Thirty per cent of workers say their mental health is adversely impacting work productivity. Thirty-eight per cent of workers feel overwhelmed with responsibilities. Forty-seven per cent of the workforce reports feeling depressed and 43 per cent feel anxious. One in four workers say health and medical concerns are a source of personal stress. Forty-four per cent of workers report feeling isolated, impacting family dynamics. "The research insights into the mental health and wellbeing of the workforce are essential for employers in creating supportive environments and cultivating resilience among their teams with a unified, regionally specific solution," said Paula Allen, Global Leader, Research & Client Insights, TELUS Health. "Prioritizing employee mental health and wellbeing can enhance organizational engagement, improve productivity, strengthen company culture, and drive sustainable business success." In the second quarter of 2025, the mental health scores of workers in various regions were: South Korea: 56.1 Singapore: 62.9 Australia: 63.0 New Zealand: 60.6 Canada: 63.1 Europe: 62.4 United Kingdom: 64.7 United States: 69.9 The lowest mental health score was reported in the Central region (53.1), followed by Honam (55.6). Workers in Yeognam and Seoul have slightly higher scores at 56.2 and 56.4, respectively. The Index is based on a response scoring system that turns individual responses into point values. Higher point values are associated with better mental health and less mental health risk. Scores between 0 to 49 correspond with distress levels, scores between 50 to 79 correspond with strain levels and scores between 80 to 100 correspond with optimal levels of mental health. This Index includes additional findings related to key psycho-social risks in the workplace, and mental health scores related to industry and other demographics. Read the full South Korean TELUS Mental Health Index here. As the parent company of TELUS Health, TELUS is committed to supporting the wellbeing of its own team members and their families through a flexible, comprehensive strategy. This approach is powered by the same innovative TELUS Health solutions trusted by Fortune 500 companies and has demonstrated real-world impact, with TELUS achieving a more than 20 per cent reduction in mental health disability claims among its own team members. Note to Editors For further information on the TELUS Mental Health Index, or to find out more about the methodology, please visit: About the TELUS Mental Health Index The research report is conducted globally to examine the mental health of employed people in New Zealand, Singapore, South Korea, Australia, the United Kingdom, the United States, Canada and Europe. The data for the TELUS Health Mental Health Index was collected through an online survey between March 14 and March 27, 2025, with 1,000 respondents. All respondents reside in South Korea and were employed within the last six months. The data has been statistically weighted to ensure the regional and gender composition of the sample reflects this population. About EZNwellness EZNwellness, a TELUS Health Company, is the leading employee assistance program (EAP) provider in South Korea. Founded in 2015 and based in Seoul, South Korea, EZNwellness provides EAP, digital mental health and psychological experience-based exhibition space. EZNwellness enhances traditional face-to-face EAP services by integrating diverse content, professional consulting at the organizational level, and digital innovations for seamless connection. This approach enables EZNwellness to deliver more comprehensive and effective EAP solutions tailored to modern workplace needs. For more information please visit: About TELUS HealthTELUS Health is on a mission to become the most trusted wellbeing company in the world by enhancing the overall efficiency of healthcare and championing workplace wellbeing. By integrating advanced healthcare technology with comprehensive employee support services, TELUS Health provides a holistic approach to primary and preventive health and wellbeing enhancing more than 150 million lives across more than 200 countries and territories. Our innovative digital health platforms, including electronic medical records (EMRs) and virtual care solutions, empower healthcare professionals, employers and governments to deliver personalized care efficiently. Our employee wellbeing programs empower individuals by offering extensive support through Employee and Family Assistance Programs (EFAPs), mental health resources, financial counselling and workplace wellness initiatives. At TELUS Health, we are committed to revolutionizing healthcare to ensure people receive the support they need and employees thrive both personally and professionally. Together, let's make the future friendly. For more information please visit: Media Contact: The PR Group telushealth@ Logo - Logo - View original content to download multimedia: SOURCE TELUS Health; TELUS Communications Inc.

The Smartest Blue-Chip Stock to Buy With $3,500 Right Now
The Smartest Blue-Chip Stock to Buy With $3,500 Right Now

Yahoo

time24-05-2025

  • Business
  • Yahoo

The Smartest Blue-Chip Stock to Buy With $3,500 Right Now

Written by Amy Legate-Wolfe at The Motley Fool Canada When the market feels uncertain, it's tempting to sit on the sidelines and wait for things to settle down. But often, the smartest investors are the ones who lean in, especially when it comes to blue-chip stocks offering long-term value. For Canadians looking to invest $3,500 right now, TELUS (TSX:T) stands out as one of the smartest choices on the TSX. With a reliable dividend, strong growth in healthcare and tech, and a customer-first strategy, this is a stock built for long-term success. TELUS isn't just another telecom. Yes, it provides wireless and internet services to millions of Canadians, but its business has expanded far beyond cell phones and fibre. The company strategically invested in digital healthcare and technology solutions, creating new growth streams that add value well beyond traditional telecom margins. That diversification paid off, especially as demand for virtual care and digital connectivity has continued to rise. In its most recent earnings report for Q1 2025, TELUS reported consolidated revenue of $5.1 billion, up 3% from the same period last year. Adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) climbed 4% year over year to $1.7 billion, showing that TELUS is growing not just the top line but also the profitability of its business. Net income attributable to common shareholders was $365 million, or $0.25 per share. The company added 218,000 new customer connections during the quarter, including 39,000 new mobile phones and 29,000 new internet subscribers. These are strong numbers in a competitive industry where growth is often slow and incremental. What really makes TELUS different from other telecoms is its investment in TELUS Health and TELUS International. TELUS Health now services millions of Canadians with virtual care, digital pharmacy, and health data platforms. In Q1 2025, this segment grew its revenue by 12% and adjusted EBITDA by 30%. That's substantial growth in a part of the business that didn't even exist a decade ago. It gives TELUS a foothold in one of the world's fastest-growing sectors, while still generating cash from its traditional infrastructure backbone. TELUS International, which provides a digital customer experience and artificial intelligence (AI) solutions for businesses around the world, continues to scale as well. While still a smaller contributor to total revenue, it helps position TELUS as a forward-looking company that's aligned with digital trends. Another major reason to like TELUS is its dividend. As of today, the stock yields around 7.5%, with a quarterly payout of $0.3636 per share. TELUS has raised its dividend 23 times since 2011, and management recently confirmed they intend to grow it by 3% to 8% annually through at least 2028. And with a payout ratio under 75% of free cash flow, it's a dividend that looks sustainable. TELUS also invests heavily in its infrastructure, which keeps customers loyal and future-proofs the business. In 2024, it committed over $3.5 billion to capital expenditures, expanding 5G coverage and fibre networks across Canada. That might seem like a lot, but in telecom, staying ahead in speed and service matters. TELUS has consistently ranked high in customer satisfaction, and its churn rate remains one of the lowest in the industry. That means customers stick around, which supports stable revenue and margin growth over time. From a valuation standpoint, TELUS looks attractive. The stock is down from its highs, trading at about $22 per share as of writing. That gives investors a chance to buy into a high-quality company at a reasonable price. Its forward price-to-earnings ratio is at 28, while its long-term earnings growth is supported by its expanding business segments and strong free cash flow. For Canadians thinking about where to park $3,500 for growth and income, TELUS offers a rare combination. It's stable, diversified, and innovative, with a track record of delivering shareholder returns. Whether you're investing through a TFSA or RRSP, this is the kind of stock that pays you to be patient. While others debate the direction of the market, TELUS quietly connects homes, supports doctors, and builds digital solutions, turning your investment into long-term value. The post The Smartest Blue-Chip Stock to Buy With $3,500 Right Now appeared first on The Motley Fool Canada. Before you buy stock in Telus, consider this: The Motley Fool Stock Advisor Canada analyst team just identified what they believe are the Top Stocks for 2025 and Beyond for investors to buy now… and Telus wasn't one of them. The Top Stocks that made the cut could potentially produce monster returns in the coming years. Consider MercadoLibre, which we first recommended on January 8, 2014 ... if you invested $1,000 in the 'eBay of Latin America' at the time of our recommendation, you'd have $21,345.77!* Stock Advisor Canada provides investors with an easy-to-follow blueprint for success, including guidance on building a portfolio, regular updates from analysts, and two new stock picks each month – one from Canada and one from the U.S. The Stock Advisor Canada service has outperformed the return of S&P/TSX Composite Index by 24 percentage points since 2013*. See the Top Stocks * Returns as of 4/21/25 More reading Made in Canada: 5 Homegrown Stocks Ready for the 'Buy Local' Revolution [PREMIUM PICKS] Market Volatility Toolkit Best Canadian Stocks to Buy in 2025 Beginner Investors: 4 Top Canadian Stocks to Buy for 2025 5 Years From Now, You'll Probably Wish You Grabbed These Stocks Subscribe to Motley Fool Canada on YouTube Fool contributor Amy Legate-Wolfe has no position in any of the stocks mentioned. The Motley Fool recommends TELUS. The Motley Fool has a disclosure policy. 2025 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

New Report: TELUS Health's inaugural Pharmacy Trends market analysis unveils Canadian pharmacies poised for $1.9B tech-driven transformation
New Report: TELUS Health's inaugural Pharmacy Trends market analysis unveils Canadian pharmacies poised for $1.9B tech-driven transformation

Yahoo

time20-05-2025

  • Business
  • Yahoo

New Report: TELUS Health's inaugural Pharmacy Trends market analysis unveils Canadian pharmacies poised for $1.9B tech-driven transformation

Specialty pharmacy market expected to exceed $20B with over 10,000 licensed pharmacies filling critical healthcare gaps nationwide Advanced pharmacy systems enabling seamless collaboration and digital technology putting prescription management at patients' fingertips TORONTO, May 20, 2025 /CNW/ - Canada's pharmacy sector is undergoing a revolution to meet changing healthcare needs, according to TELUS Health's inaugural Pharmacy Trends Report: The Future of Pharmacy in Canada: Five Trends Shaping Canada's Healthcare Landscape in 2025. With the automated central fill pharmacy market projected to reach $1.9 billion by 2030 and Canada's specialty pharmacy market expected to exceed $20 billion, technological automation is enabling pharmacists to step into expanded healthcare roles, fundamentally changing how people in Canada access primary care services. "We're witnessing a seismic shift in Canadian healthcare delivery," said Ratcho Batchvarov, Vice-president, Provider Solutions, TELUS Health. "Our first Pharmacy Trends report reveals that pharmacies are rapidly evolving into comprehensive healthcare hubs, bridging critical gaps in primary care access. With the specialty pharmacy market set to surge beyond $20 billion and automation driving a $1.9 billion revolution in central fill services, we're not just talking about incremental change – this is a fundamental reimagining of community healthcare. Pharmacists have been advancing their role as frontline care providers, leveraging cutting-edge technology to offer more accessible, efficient and personalized care. This transformation is creating a more resilient and responsive healthcare ecosystem for all Canadians." The Pharmacy Trends Report provides valuable insights on how the Canadian pharmacy sector is evolving, enabling both pharmacists and pharmacy managers to identify opportunities for improved efficiencies in their practice and enhance patient care. Three notable trends from this first report include: Putting an expanded scope of practice into action: As millions of people in Canada struggle to find a family doctor, the nation's network of more than 10,000 licensed pharmacies is stepping up to fill critical healthcare gaps. These locations offer essential medical services, from vaccinations to prescribing medications for minor ailments. Patients see their pharmacists 1.5 to 10 times more than they see their primary care physician. Enhancing collaboration and streamlining operations: technology solutions can empower pharmacists to deliver their services in a way that's comfortable to them, and patients can access consistent services and care, regardless of where they go: Centralized prescription fulfillment reduces errors and administrative burdens, allowing pharmacists to focus on patient care. Over a quarter of community pharmacists in one survey noted their dissatisfaction with the daily volume of prescriptions to be processed. Advanced Pharmacy Management Systems allow pharmacists to collaborate seamlessly with other healthcare providers, ensuring patients receive consistent, well-coordinated care across all touchpoints. Specialty drug claims have tripled over the past 15 years, rising from 10.4 per cent to 32.8 per cent of total pharmacy claims. This dramatic increase means pharmacists must now manage more complex medication regimens while ensuring patients receive proper guidance and care. Engaging the patient: patients are taking control of their healthcare through digital technology. Modern pharmacy apps put prescription management at their fingertips, while allowing them to securely track their health data. This digital connection helps pharmacists spot health trends earlier and deliver more personalized care when patients need it most. "A recent survey found that 82 per cent of people in Canada reported being interested in virtual care appointments, showing yet again how patients are looking for more control of their healthcare journey," explained Batchvarov. "Embracing this type of patient engagement, while providing a platform that keeps personal medical information confidential with the highest data security protocols, is a key way forward in securing the trust of patients." The newly released 2025 Pharmacy Trends Report sparked valuable discussion at the company's recent Annual Conference in Toronto on April 29, 2025 — a key forum that brought together leaders from the healthcare, pharmacy, insurance and benefits sectors. This year's conference explored a comprehensive approach to connected healthcare, encompassing the pharmacy, physician and public health sectors, while reaffirming our dedication to data-informed and technology-driven solutions for Canada's healthcare ecosystem. About TELUS HealthTELUS Health is on a mission to become the most trusted wellbeing company in the world by enhancing the overall efficiency of healthcare and championing workplace wellbeing. By integrating advanced healthcare technology with comprehensive employee support services, TELUS Health provides a holistic approach to primary and preventive health and wellbeing enhancing more than 150 million lives across more than 200 countries and territories. Our innovative digital health platforms, including electronic medical records (EMRs) and virtual care solutions, empower healthcare professionals, employers and governments to deliver personalized care efficiently. Our employee wellbeing programs empower individuals by offering extensive support through Employee and Family Assistance Programs (EFAPs), mental health resources, financial counselling and workplace wellness initiatives. At TELUS Health, we are committed to revolutionizing healthcare to ensure people receive the support they need and employees thrive both personally and professionally. Together, let's make the future friendly. For more information please visit: For media inquiries, please contact:Marielle HossackTELUS SOURCE TELUS Health View original content to download multimedia:

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