Latest news with #TerryChen
Forbes
5 days ago
- Business
- Forbes
How Digital Trust And Safety Became A Growth Strategy
Terry Chen, COO & CIO @ Modulate, Board Member of Marketplace Risk & ECPAT International. A decade ago, content moderation was viewed as a housekeeping chore that followed product launches and marketing pushes. Today, it is a board-level priority that directly influences customer lifetime value, regulatory exposure and investor confidence. Across gaming, healthcare, fintech, e-commerce and social media, robust trust and safety programs are being treated not as expense lines but as engines of growth. The Business Case Widens Users now spend more time online than watching television, and their expectations have matured. They expect private data to stay private, transactions to complete without fraud and conversations to proceed without harassment—particularly from bad actors using hate speech, threats, cyberbullying and toxic behavior that can include everything from verbal abuse to coordinated harassment campaigns. When those expectations are met, revenue follows. Research by Everest Group identifies trust and safety (T&S) services as a fast-growing business process services market segment, projecting the industry will accelerate to 60% to 68% growth this year and beyond. Avasant's research (registration required) shows the current market demonstrates significant growth potential, with more than 5.4 billion internet users, significantly augmented and enhanced by generative artificial intelligence (AI) and various content automation tools. An ecosystem has emerged to meet that demand. For example, Resolver's trust intelligence platform, recently augmented by the acquisition of Crisp, gives brand-protection teams real-time alerts when counterfeit goods, extremist propaganda or insider data leaks appear. ActiveFence provides multilingual threat detection that detects livestreamed violence or hate speech before it reaches audiences. Nonprofits such as the Family Online Safety Institute convene companies and policymakers to refine best practices, while the Trust and Safety Professional Association (TSPA) offers certification programs for a growing cadre of professionals. (Full disclosure: I am a member of TSPA.) Proactive Measures That Pay Leading companies have moved beyond reactive takedowns toward prevention. Consider the global game publisher that integrated an AI voice-chat monitoring system across its flagship shooter franchise last year. The tool flags toxic speech as it happens and guides moderators to the worst incidents first. Within three months, repeat harassment fell 8% each month, and player exposure to abusive voice chat was cut nearly in half. According to research, games with less toxicity have a 16% higher player retention rate over toxic games, while gaming businesses with high player retention rates achieve revenue growth that is 50% higher than those with low retention rates. Academic research shows that toxic players drive away new players, but that experienced players are more resilient to deviant behavior. E-commerce platforms are taking similar steps. Sophisticated image recognition now spots counterfeit goods or intellectual-property theft before listings go live. Fraud-anomaly engines evaluate hundreds of signals per transaction, from device fingerprint to shopping behavior. The payoff is hard to ignore: According to Juniper Research, e-commerce losses to online payment fraud are expected to reach $206 billion this year. Each percentage point of additional detection could save millions. Fintech firms strengthen know-your-customer checks through behavioral biometrics, confirming that the account owner, rather than a bot, is typing or tapping. Healthcare systems deploy anomaly detection on electronic health record databases, guarding patient data and avoiding costly breaches—IBM's Cost of a Data Breach Report 2024 found the average healthcare data breach reached $9.77 million in 2024. A Falcon's Lesson On Precision In any discussion of speed and threat detection, biologists often mention the peregrine falcon. According to research documented by the Cornell Lab of Ornithology and National Geographic, peregrine falcons have been clocked at speeds exceeding 240 mph (386 km/h), and they can spot prey from great heights before diving with lethal precision. All the while, they adjust their trajectory to wind shifts and target movement. Effective trust and safety programs function in a similar triad of sight, speed and precision. They scan vast data streams for early signals, react instantly and intervene only where necessary, leaving legitimate users undisturbed. This underscores why piecemeal or slow-moving safety efforts cannot keep up with modern risks. Age Assurance And Youth Protection The European Union's Digital Services Act and the United States' COPPA statute both require platforms to restrict certain content and data collection for children. Failure can be ruinous: As an example, in 2022, the U.S. Department of Justice announced that Epic Games agreed to pay $275 million in civil penalties, the largest civil penalty ever imposed for a COPPA violation. Some companies are now pursuing frictionless age estimation that works in seconds, uses minimal personal data and preserves user experience. The result is compliance without the conversion drop that plagued older document-upload methods. Regulatory Headwinds Turned Tailwinds Regulatory fines have become large enough to attract the CFO's attention. The Digital Services Act allows penalties of up to 6% of global turnover for illegal-content failures; the General Data Protection Regulation can impose 4% of worldwide revenue for privacy breaches. HIPAA violations in the United States can cost up to $1.5 million per year per category. Yet a strong safety posture can convert compliance into advantage. Firms that demonstrate proactive controls often receive lighter scrutiny and gain faster approvals for new services. PwC's Trust Survey research indicates that companies with mature trust and safety operations report stronger investor confidence, with 41% of executives saying the cost of capital is at risk if investors don't trust their company; 38% say access to capital and 38% say market value is at risk. Counting The Returns Fraud Prevention: Reduced chargebacks and stolen-account losses drop straight to operating profit. User Retention: Players and shoppers who feel protected are more likely to stay longer, spend more and refer friends. Advertiser Confidence: Brands flee toxic environments. Clean ecosystems attract premium ad rates. Operational Efficiency: AI triage lets human moderators focus on high-stakes cases, lowering head count stress and costs. Regulatory Buffer: Audit trails and documented policies can shorten investigations and potentially reduce fines. Executive Playbook Tie safety to core key performance indicators: Track fraud dollars averted, retention lifts and ad-revenue changes after safety upgrades. Hardwire compliance early: Map each user flow to its regulatory obligations so safeguards are embedded, not retrofitted. Leverage specialists: External platforms can deliver scale and expertise faster than home-grown builds. Foster a safety culture: Regular tabletop drills and continuing education keep staff alert to new threat vectors. Report to the board: Translate safety outcomes into financial language. Demonstrating a tangible return on investment can help secure sustained investment. The Road Ahead Digital interaction will only intensify. Artificial intelligence tools generate convincing deepfakes, fraud rings migrate from credit cards to loyalty points, and geopolitical conflicts spill into online spaces. Companies that match the peregrine's vigilance and agility will be positioned to convert those challenges into strategic gains. Those that lag will struggle to acquire users, attract advertisers and obtain regulatory clearance. Trust and safety, once a footnote in annual reports, is now essential infrastructure. Finance leaders who treat it as a growth lever will better protect their customers and unlock new revenue streams in a single stroke. The information provided here is not investment, tax or financial advice. You should consult with a licensed professional for advice concerning your specific situation. Forbes Finance Council is an invitation-only organization for executives in successful accounting, financial planning and wealth management firms. Do I qualify?
Pink Villa
21-05-2025
- Entertainment
- Pink Villa
Avatar The Last Airbender Cast: Madison Hu, Dichen Lachman and More Join Season 2 of Netflix's Action Fantasy
Following the massively successful run of the highly acclaimed and age-old story of Avatar: The Last Airbender's first season, season two is looking bright. Moreover, the next season will surely be heavier as new characters are being welcomed, who will be played by some big names from the film industry. The cast of the next season will introduce Jeong Jeong, who will be played by Terry Chen, alongside Dolly de Leon as Lo and Li, and Lily Gao as Ursa. Meanwhile, get ready for great action as Madison Hu will also join the outing, playing the role of Fei. Dichen Lachman will be seen as Yangchen, Miya Cech as Toph, and Chin Han as Long Feng. Other grand entires will be seen from Hoa Xuande who will play the character of Professor Zei, Justin Chien set to be seen as King Kuei, and Amanda Zhou as Joo Dee. Further, the series will also have Crystal Yu as Lady Beifong, Kelemete Misipeka as The Boulder, and Lourdes Faberes as General Sung. An indian origin actress, Rekha Sharma, will be seen playing the character of Amita in Avatar: The Last Airbender. Meanwhile, it is crucial to know that even the cast of the series's third season has also been announced, with Jon Jon Briones set to play the character of Piandao and Tantoo Cardinal as Hama. The second season of Avatar: The Last Airbender will be helmed by Christine Boylan and Jabbar Raisani, who will be its executive producers. Recently, they shared that 'We're looking forward to working with all of our actors again and digging into the deeper, more complicated relationships that develop as their journey continues.' While talking to Netflix, the two had further added that they plan to show the real-world versions of iconic scenes, coming right out of the original story. The series has wrapped its production and will be released soon.
Yahoo
20-05-2025
- Entertainment
- Yahoo
‘Avatar: The Last Airbender' Set To Begin Production On Season 3; Unveils New Cast
Season 2 of Avatar: The Last Airbender is in the can and production is set to begin on the third and final season of Netflix's live-action adaptation. You can see an on-set cast video announcement below. The streamer also revealed new cast members who round out the Season 2 line-up. Terry Chen (Lucky Star) portrays Jeong Jeong; Dolly de Leon (Triangle of Sadness) plays Lo and Li; Lily Gau (Blue Sun Palace), is Ursa; Madison Hu (The Brothers Sun) plays Fei; and Dichen Lachman (Severance) portrays Yangchen. More from Deadline Comedian Earthquake Prepping Second Special For Netflix Streaming Ad Tiers Catch Fire, Make Up Nearly Half Of U.S. Subscriptions For SVODs That Offer Them, Study Says It Starts On The Page (Limited): Read 'Adolescence' Episode 3 Script With Foreword By Stephen Graham & Jack Thorne They join previously announced new S2 cast members including Miya Cech, Chin Han, Hoa Xuande, Justin Chien, Amanda Zhou, Crystal Yu, Kelemete Misipeka, Lourdes Faberes, Rekha Sharma, alongside returning cast Gordan Cormier, Kiawentiio, Ian Ousley, Dallas Liu, Elizabeth Yu, Paul Sun-Hyung Lee, Daniel Dae Kim, Momona Tamada, and Thalia Tran. New cast members for Season 3 include Jon Jon Briones (Ratched) as Piandao and Tantoo Cardinal (Dances with Wolves) as Hama. Avatar: The Last Airbender is a live-action reimagining of the beloved Nickelodeon animated series following Aang, the young Avatar, as he learns to master the four elements (Water, Earth, Fire and Air) to restore balance to a world threatened by the terrifying Fire Nation. Christine Boylan, Jabbar Raisani, Dan Lin, Ryan Halprin, Brendan Ferguson, Albert Kim executive produce. Best of Deadline Sean 'Diddy' Combs Sex-Trafficking Trial Updates: Cassie Ventura's Testimony, $10M Hotel Settlement, Drugs, Violence, & The Feds All The 'Mission: Impossible' Movies In Order - See Tom Cruise's 30-Year Journey As Ethan Hunt Denzel Washington's Career In Pictures: From 'Carbon Copy' To 'The Equalizer 3'
The Province
16-05-2025
- Entertainment
- The Province
Viral TikTok clip of Vancouver actor Terry Chen gives Lucky Star movie an unplanned push
Tax scams, gambling addiction addressed in new film starring veteran Vancouver actor Terry Chen. In the new film Lucky Star the main character Lucky, played by Terry Chen, finds himself in deep financial trouble after falling prey to a tax scam. Photo by ? Sarah Koury Reviews and recommendations are unbiased and products are independently selected. Postmedia may earn an affiliate commission from purchases made through links on this page. Vancouver-based actor Terry Chen, whose resume is long and loaded, can now add viral sensation to his list of accomplishments. This advertisement has not loaded yet, but your article continues below. THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLY Subscribe now to read the latest news in your city and across Canada. Exclusive articles by top sports columnists Patrick Johnston, Ben Kuzma, J.J. Abrams and others. Plus, Canucks Report, Sports and Headline News newsletters and events. Unlimited online access to The Province and 15 news sites with one account. The Province ePaper, an electronic replica of the print edition to view on any device, share and comment on. Daily puzzles and comics, including the New York Times Crossword. Support local journalism. SUBSCRIBE TO UNLOCK MORE ARTICLES Subscribe now to read the latest news in your city and across Canada. Exclusive articles by top sports columnists Patrick Johnston, Ben Kuzma, J.J. Abrams and others. Plus, Canucks Report, Sports and Headline News newsletters and events. Unlimited online access to The Province and 15 news sites with one account. The Province ePaper, an electronic replica of the print edition to view on any device, share and comment on. Daily puzzles and comics, including the New York Times Crossword. Support local journalism. REGISTER / SIGN IN TO UNLOCK MORE ARTICLES Create an account or sign in to continue with your reading experience. Access articles from across Canada with one account. Share your thoughts and join the conversation in the comments. Enjoy additional articles per month. Get email updates from your favourite authors. THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK. Create an account or sign in to continue with your reading experience. Access articles from across Canada with one account Share your thoughts and join the conversation in the comments Enjoy additional articles per month Get email updates from your favourite authors A TikTok clip from the Vancouver-shot CBC series Wild Cards where Chen, in character as the no-nonsense Police Chief Li, shrugs a blanket from his shoulders and walks away from an ambulance in a tight white tank top, exposing numerous tattoos across a very fit frame, has gone very viral. The surprised reaction on the faces of other characters in the scene says it all. 'I didn't even hear about that until weeks after when one of the producer's assistants had texted me asking if I knew I went viral online,' said a laughing Chen during a recent Zoom interview. 'Who wants to see a 50-year-old tattooed Asian guy?' Turns out plenty of people do. And while Chen is still in a bit of disbelief about his new-found online popularity, he is quick to point out that the publicity is OK with him — if it can help get more people to see his new film Lucky Star. Vancouver-based actor Terry Chen stars in the new dramatic film Lucky Star. Set in suburban Calgary, Lucky Star is the story of a family desperately trying to make ends meet in a world that is increasingly unaffordable. Photo by Kino Sum Productions / Kino Sum Productions Out on VOD on May 13, the film is screening in theatres across the country, including Vancouver's Rio Theatre on May 28 at the tail end of Asian Heritage Month. The Rio screening will be followed by a Q&A with director/writer Gillian McKercher along with Chen and co-star Olivia Cheng. 'If I can draw more attention to the film, then great. You know, I don't want to dismiss it or put it down. It's just different,' said Chen whose credits along with Wild Cards include the films Almost Famous and Sight, the TV series House of Cards, The Lake, The Last of Us, A Million Little Things, The Good Doctor and Van Helsing. 'I'm Gen X. I come from a time where I thought anonymity (served) actors the best … I never wanted to go into a film looking at a celebrity. I want to be able to suspend my disbelief of the character that these artists are playing and now, it's so different. And as all things change, it's really interesting.' Essential reading for hockey fans who eat, sleep, Canucks, repeat. By signing up you consent to receive the above newsletter from Postmedia Network Inc. Please try again This advertisement has not loaded yet, but your article continues below. Chen first heard about the film Lucky Star when he was asked to take part in a read-through of the script for the Canadian Film Centre a handful of years ago. After that, he forgot about it. Flash-forward 18 months and Chen got the call that the film was getting made. And they wanted Chen to play the lead, Lucky, a former gambler who falls victim to a tax scam. 'I love how broken the characters were, how secrets were kept throughout the family, and it really resonated with my own personal growing up and family experiences as well,' said Chen, who grew up in Edmonton. 'I actually just became a father at that point. So, a lot of the themes of the film resonated personally on a lot of levels. 'I think that it was an opportunity to tell a story about the Asian diaspora that hasn't been told before.' Lucky and his wife, played by Vancouver's Cheng, are a suburban Calgary couple who are struggling financially while raising a school-aged daughter with another daughter who is just wrapping up university. Things go from bad to really worse when Lucky falls prey to a five-figure tax scam. The financial strain within the family leads to tension and high-stakes secrets. This advertisement has not loaded yet, but your article continues below. In the new film Lucky Star the main character Lucky, played by Terry Chen, finds himself in deep financial trouble after falling prey to a tax scam. Photo by Courtesy of Kino Sum Productions 'It's so embarrassing. No one wants to admit it,' said Calgary's McKercher about being a scam victim. 'One of the things I read about was, in Canada, there's a number where it says this much money has been lost to tax scams. But that's maybe only 20 per cent of how much they actually estimate to be lost to scams because people are just so ashamed they will never talk about it.' Chen agrees with McKercher that speaking up after being scammed isn't a popular impulse, but people need to be encouraged to do so in order to help authorities combat increasingly sophisticated scams. 'It makes them look foolish, brings into question so many other aspects of their lives,' said Chen, who is also an executive producer on Lucky Star. 'Targeting specific demographics and age groups is malicious. It's evil. But it's also something that I think needs to be exposed. We need to talk more, because then you just sort of normalize it.' This advertisement has not loaded yet, but your article continues below. Lucky Star is the story of a family trying to make ends meet in a world that is increasingly unaffordable. It shows people pushed to the brink and faced with only desperate options. One of those options is gambling, something that is unavoidable these days in our world of endless online betting ads and promotions. 'Gambling inspires judgment because it's like, 'Well, you should know better,' because at least when we think about alcohol addiction or drug addiction, it's like, 'It's sort of out of your control,' ' said McKercher. 'But with gambling, there is a perceived agency which is there. And that was something I was really interested in. Lucky has agency. How far does his gambling go with his choice versus not his choice? And how far does the family allow him to go with that before they have to make changes?' McKercher's view of gambling is a long way from the usual shiny scenes set under the bright lights of big, corporate casinos. This advertisement has not loaded yet, but your article continues below. 'I was really interested in showing the unsexy side of gambling,' said McKercher. 'I think we're all used to films that go to the casino in Las Vegas … There is sort of this sexy quality to them. In my experience, I did a lot of research for this film, a lot of the gambling happens in suburban homes … It's not sexy. And that's what I wanted to share, the reality of that.' Dgee@ Read More Vancouver Canucks Vancouver Canucks Crime BC Lions Vancouver Canucks
Vancouver Sun
16-05-2025
- Entertainment
- Vancouver Sun
Viral TikTok clip of Vancouver actor Terry Chen gives Lucky Star movie an unplanned push
Vancouver-based actor Terry Chen, whose resume is long and loaded, can now add viral sensation to his list of accomplishments. A TikTok clip from the Vancouver-shot CBC series Wild Cards where Chen, in character as the no-nonsense Police Chief Li , shrugs a blanket from his shoulders and walks away from an ambulance in a tight white tank top, exposing numerous tattoos across a very fit frame, has gone very viral. The surprised reaction on the faces of other characters in the scene says it all. 'I didn't even hear about that until weeks after when one of the producer's assistants had texted me asking if I knew I went viral online,' said a laughing Chen during a recent Zoom interview. 'Who wants to see a 50-year-old tattooed Asian guy ?' Get top headlines and gossip from the world of celebrity and entertainment. By signing up you consent to receive the above newsletter from Postmedia Network Inc. A welcome email is on its way. If you don't see it, please check your junk folder. The next issue of Sun Spots will soon be in your inbox. Please try again Interested in more newsletters? Browse here. Turns out plenty of people do. And while Chen is still in a bit of disbelief about his new-found online popularity, he is quick to point out that the publicity is OK with him — if it can help get more people to see his new film Lucky Star. Out on VOD on May 13, the film is screening in theatres across the country, including Vancouver's Rio Theatre on May 28 at the tail end of Asian Heritage Month. The Rio screening will be followed by a Q&A with director/writer Gillian McKercher along with Chen and co-star Olivia Cheng. 'If I can draw more attention to the film, then great. You know, I don't want to dismiss it or put it down. It's just different,' said Chen whose credits along with Wild Cards include the films Almost Famous and Sight, the TV series House of Cards, The Lake, The Last of Us , A Million Little Things, The Good Doctor and Van Helsing. 'I'm Gen X. I come from a time where I thought anonymity (served) actors the best … I never wanted to go into a film looking at a celebrity. I want to be able to suspend my disbelief of the character that these artists are playing and now, it's so different. And as all things change, it's really interesting.' Chen first heard about the film Lucky Star when he was asked to take part in a read-through of the script for the Canadian Film Centre a handful of years ago. After that, he forgot about it. Flash-forward 18 months and Chen got the call that the film was getting made. And they wanted Chen to play the lead, Lucky, a former gambler who falls victim to a tax scam. 'I love how broken the characters were, how secrets were kept throughout the family, and it really resonated with my own personal growing up and family experiences as well,' said Chen, who grew up in Edmonton. 'I actually just became a father at that point. So, a lot of the themes of the film resonated personally on a lot of levels. 'I think that it was an opportunity to tell a story about the Asian diaspora that hasn't been told before.' Lucky and his wife, played by Vancouver's Cheng, are a suburban Calgary couple who are struggling financially while raising a school-aged daughter with another daughter who is just wrapping up university. Things go from bad to really worse when Lucky falls prey to a five-figure tax scam. The financial strain within the family leads to tension and high-stakes secrets. 'It's so embarrassing. No one wants to admit it,' said Calgary's McKercher about being a scam victim. 'One of the things I read about was, in Canada, there's a number where it says this much money has been lost to tax scams. But that's maybe only 20 per cent of how much they actually estimate to be lost to scams because people are just so ashamed they will never talk about it.' Chen agrees with McKercher that speaking up after being scammed isn't a popular impulse, but people need to be encouraged to do so in order to help authorities combat increasingly sophisticated scams. 'It makes them look foolish, brings into question so many other aspects of their lives,' said Chen, who is also an executive producer on Lucky Star. 'Targeting specific demographics and age groups is malicious. It's evil. But it's also something that I think needs to be exposed. We need to talk more, because then you just sort of normalize it.' Lucky Star is the story of a family trying to make ends meet in a world that is increasingly unaffordable. It shows people pushed to the brink and faced with only desperate options. One of those options is gambling, something that is unavoidable these days in our world of endless online betting ads and promotions. 'Gambling inspires judgment because it's like, 'Well, you should know better,' because at least when we think about alcohol addiction or drug addiction, it's like, 'It's sort of out of your control,' ' said McKercher. 'But with gambling, there is a perceived agency which is there. And that was something I was really interested in. Lucky has agency. How far does his gambling go with his choice versus not his choice? And how far does the family allow him to go with that before they have to make changes?' McKercher's view of gambling is a long way from the usual shiny scenes set under the bright lights of big, corporate casinos. 'I was really interested in showing the unsexy side of gambling,' said McKercher. 'I think we're all used to films that go to the casino in Las Vegas … There is sort of this sexy quality to them. In my experience, I did a lot of research for this film, a lot of the gambling happens in suburban homes … It's not sexy. And that's what I wanted to share, the reality of that.' Dgee@
