Latest news with #VinFastAutoIndia
Hindustan Times
2 days ago
- Automotive
- Hindustan Times
VinFast joins hands with myTVS for after-sales service and charging infrastructure support
The VinFast VF7 and VF6 will be the first launches from the brand in India and slated to arrive at customer homes by September this year Notify me VinFast Auto India, the Indian subsidiary of the Vietnamese electric vehicle manufacturer, has announced a strategic collaboration with automotive service provider myTVS. Under this collaboration, VinFast electric vehicle owners will be able to avail of after-sales service and charging infrastructure support from myTVS. This comes as a part of the automaker's strategy to strengthen the after-sales service network as it is gearing up to launch its electric cars, VF6 and VF7, in India soon. In an official statement, VinFast has stated that the company aims to establish 120 Extended Service Workshops in partnerships with potential service providers to boost its aftersales operations across India. The partnership with myTVS is a part of that strategy. These extended service workshops will offer after-sales support and charging infrastructure support to the VinFast EV owners alongside the auto manufacturer's own dealership and service network. Also Read : Upcoming cars in India The OEM believes that this strategy will enable its customers to have access to convenient maintenance and support services as well as help the company to grow in the Indian electric vehicle market. The carmaker has stated that under this strategic collaboration, myTVS will ensure VinFast customers receive comprehensive service coverage across India. 'The association focuses on delivering exceptional service quality through workshops equipped with genuine parts, advanced diagnostic and repair equipment, and highly trained technical personnel," it further said. Watch: VinFast VF7 First Look Vietnamese e-SUV all set for India Launch Commenting on this collaboration, Pham Sanh Chau, CEO, VinFast Asia, said that VinFast is committed to delivering excellence across three fundamental pillars: high-quality vehicles, inclusive pricing, and exceptional after-sales policies. "This strategic collaboration with myTVS to expand our comprehensive after-sales service network demonstrates our long-term commitment to the Indian market and our dedication to customer satisfaction. By establishing this robust service infrastructure, we are not only supporting India's transition to sustainable mobility but also building enduring relationships with our customers through trust, reliability, and exceptional service standards," he further added. Natarajan Srinivasan, CEO of myTVS, said that the company is confident that this unique partnership will enable VinFast to scale growth backed by its technology-powered after-sales service platform. Get insights into Upcoming Cars In India, Electric Vehicles, Upcoming Bikes in India and cutting-edge technology transforming the automotive landscape. First Published Date: 01 Jul 2025, 07:10 AM IST
Time of India
2 days ago
- Automotive
- Time of India
VinFast partners with myTVS to build after-sales network in India
VinFast Auto India , the local arm of global electric vehicle manufacturer VinFast , has signed a service collaboration agreement with myTVS , a multi-brand vehicle service provider, to establish a nationwide after-sales service network. The collaboration aims to set up 120 Extended Service Workshops across India. These will operate in addition to VinFast's own dealership and service infrastructure. The initiative is designed to provide accessible vehicle servicing and support for customers, supporting the company's rollout in the Indian EV market. Under the agreement, myTVS will provide service coverage using workshops equipped with VinFast's original parts, diagnostic and repair tools, and trained technical staff. Customer-focused approach Pham Sanh Chau, CEO, VinFast Asia, said: 'This strategic collaboration with myTVS to expand our comprehensive after-sales service network demonstrates our long-term commitment to the Indian market and our dedication to customer satisfaction. By establishing this robust service infrastructure, we are not only supporting India's transition to sustainable mobility but also building enduring relationships with our customers through trust, reliability, and exceptional service standards.' Natarajan Srinivasan, CEO, myTVS, added: 'We congratulate VinFast as they bring their innovative electric vehicles to India and are delighted to partner with them. We are confident that this unique partnership will enable VinFast to scale growth backed by our technology-powered after-sales service platform.' Customers will be able to access after-sales services via a dedicated toll-free helpline and email.
NDTV
2 days ago
- Automotive
- NDTV
VinFast Partners With myTVS To Erect After-Sales Service Network In India
VinFast Auto India, the Indian subsidiary of global electric vehicle leader VinFast, announces a strategic service collaboration signing with myTVS, the automotive service provider in the country. As part of its commitment to enhancing customer experience, VinFast aims to establish 120 extended service workshops by partnering with potential service providers to boost its aftersales operations across India. In addition to the upcoming VinFast dealership and service network, this collaboration is aimed at significantly strengthening VinFast's after-sales service and charging network across the country, ensuring customers have access to convenient maintenance and support services as the company accelerates its growth in the Indian electric vehicle market. Under this strategic collaboration, myTVS will ensure VinFast Customers receive comprehensive service coverage across India. The association focuses on delivering exceptional service quality through workshops equipped with genuine parts, advanced diagnostic and repair equipment, and highly trained technical personnel. Commenting on the collaboration, Mr. Pham Sanh Chau, CEO, VinFast Asia, said, "At VinFast, we are unwavering in our commitment to delivering excellence across three fundamental pillars: high-quality vehicles, inclusive pricing, and exceptional after-sales policies. This strategic collaboration with myTVS to expand our comprehensive after-sales service network demonstrates our long-term commitment to the Indian market and our dedication to customer satisfaction. By establishing this robust service infrastructure, we are not only supporting India's transition to sustainable mobility but also building enduring relationships with our customers through trust, reliability, and exceptional service standards." During the announcement, Mr Natarajan Srinivasan, CEO, myTVS, said, "We congratulate VinFast as they bring their innovative electric vehicles to India and are delighted to partner with them. We are confident that this unique partnership will enable VinFast to scale growth backed by our technology-powered after-sales service platform. This partnership also validates myTVS' business model of building and delivering a high-quality, convenient, transparent, and digitally powered after-market service platform to support the ambitions of India's automobile sector."
India.com
3 days ago
- Automotive
- India.com
VinFast Partners with myTVS to Strengthen After-Sales Service Network in India
New Delhi – Vietnamese electric vehicle (EV) maker VinFast has announced a strategic partnership with leading Indian automotive service provider myTVS to establish a robust after-sales service network across the country. The collaboration marks a key step in VinFast's preparations for its upcoming EV launch in India. As part of the agreement, VinFast Auto India will work with myTVS to set up 120 Extended Service Workshops, enhancing the accessibility and efficiency of service offerings for future VinFast customers. These workshops will complement VinFast's own dealership and service network, aiming to ensure timely maintenance, support services, and nationwide service coverage. The workshops will be equipped with genuine parts, advanced diagnostic tools, and trained technical staff to deliver quality service. The move is part of VinFast's strategy to offer a seamless ownership experience and build trust in the brand as it enters India's fast-evolving EV market. Speaking about the partnership, Pham Sanh Chau, CEO of VinFast Asia, said, 'At VinFast, we are committed to delivering excellence in three core areas – high-quality vehicles, inclusive pricing, and strong after-sales support. Our collaboration with myTVS underlines this commitment and reflects our long-term vision for India. By building a dependable service infrastructure, we aim to support India's shift to sustainable mobility while forging strong customer relationships.' Natarajan Srinivasan, CEO of myTVS, added, 'We are thrilled to partner with VinFast as they enter the Indian EV space. This partnership highlights the strength of our digital-first service platform and reinforces our role in supporting the future of mobility in India. We're confident that this association will enable VinFast to scale quickly with reliable, tech-powered after-sales support.' To streamline customer support, VinFast has also launched a dedicated helpline — Toll-Free No. 1800-571-8888 — and an email support channel at vfcareindia@ As VinFast gears up for its official entry into India, the collaboration with myTVS signals a strong focus on customer satisfaction, network expansion, and readiness to cater to the unique needs of the Indian market.
