VinFast Partners with myTVS to Strengthen After-Sales Service Network in India
New Delhi – Vietnamese electric vehicle (EV) maker VinFast has announced a strategic partnership with leading Indian automotive service provider myTVS to establish a robust after-sales service network across the country. The collaboration marks a key step in VinFast's preparations for its upcoming EV launch in India.
As part of the agreement, VinFast Auto India will work with myTVS to set up 120 Extended Service Workshops, enhancing the accessibility and efficiency of service offerings for future VinFast customers. These workshops will complement VinFast's own dealership and service network, aiming to ensure timely maintenance, support services, and nationwide service coverage.
The workshops will be equipped with genuine parts, advanced diagnostic tools, and trained technical staff to deliver quality service. The move is part of VinFast's strategy to offer a seamless ownership experience and build trust in the brand as it enters India's fast-evolving EV market.
Speaking about the partnership, Pham Sanh Chau, CEO of VinFast Asia, said,
'At VinFast, we are committed to delivering excellence in three core areas – high-quality vehicles, inclusive pricing, and strong after-sales support. Our collaboration with myTVS underlines this commitment and reflects our long-term vision for India. By building a dependable service infrastructure, we aim to support India's shift to sustainable mobility while forging strong customer relationships.'
Natarajan Srinivasan, CEO of myTVS, added,
'We are thrilled to partner with VinFast as they enter the Indian EV space. This partnership highlights the strength of our digital-first service platform and reinforces our role in supporting the future of mobility in India. We're confident that this association will enable VinFast to scale quickly with reliable, tech-powered after-sales support.'
To streamline customer support, VinFast has also launched a dedicated helpline — Toll-Free No. 1800-571-8888 — and an email support channel at vfcareindia@vinfastauto.in.
As VinFast gears up for its official entry into India, the collaboration with myTVS signals a strong focus on customer satisfaction, network expansion, and readiness to cater to the unique needs of the Indian market.
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