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Immigration dept to roll out MyVisa 2.0 on Aug 1
Immigration dept to roll out MyVisa 2.0 on Aug 1

Free Malaysia Today

time2 days ago

  • Business
  • Free Malaysia Today

Immigration dept to roll out MyVisa 2.0 on Aug 1

The immigration department said MyVisa 2.0, launched by deputy home minister Shamsul Anuar Nasarah, will go live on Aug 1. (Bernama pic) PUTRAJAYA : The immigration department will begin implementing MyVisa 2.0, an integrated digital visa platform for foreign nationals, from Aug 1. The system was launched by deputy home minister Shamsul Anuar Nasarah during the 103rd Immigration Day celebration, themed 'AI driving immigration reform', held here today. Immigration director-general Zakaria Shaaban said the new system speeds up visa processing by leveraging on artificial intelligence. 'MyVisa 2.0 applies AI in the visa application process, eliminating the need for applicants to visit the office in person,' he told reporters. In a separate statement, the department said MyVisa 2.0 is an enhanced version of the original system introduced on Dec 1, 2021. 'The upgraded platform offers a faster, more secure and efficient visa application process, in line with the public's expectations and the growing demand for accessible government services,' it said. MyVisa 2.0 introduces advanced features such as optical character recognition, real-time notifications, smart automation and a dedicated mobile app for users. The entire visa process is fully digital, from passport scanning and document uploads to virtual interviews, real-time tracking, eVisa approval with QR codes and live chat support. 'Applicants are no longer required to visit Malaysian missions abroad,' the department said.

MyVISA 2.0 launches August 1 with AI-powered visa processing
MyVISA 2.0 launches August 1 with AI-powered visa processing

The Sun

time2 days ago

  • Business
  • The Sun

MyVISA 2.0 launches August 1 with AI-powered visa processing

PUTRAJAYA: The Immigration Department of Malaysia (JIM) will roll out MyVISA 2.0 on August 1, a fully digital visa platform designed to streamline applications for foreign nationals. The upgraded system, announced during the 103rd Immigration Day celebration, integrates artificial intelligence (AI) to enhance efficiency. Deputy Home Minister Datuk Seri Shamsul Anuar Nasarah launched the platform, which replaces the original MyVISA system introduced in December 2021. Immigration director-general Datuk Zakaria Shaaban highlighted the benefits, stating, 'MyVISA 2.0 applies AI in the visa application process, eliminating the need for applicants to visit the office in person.' The new system incorporates optical character recognition (OCR), real-time notifications, and smart automation to reduce processing times. A dedicated mobile app will allow users to complete the entire process digitally, including passport scanning, document uploads, virtual interviews, and eVisa approvals with QR codes. JIM emphasized the platform's security and accessibility, noting, 'The upgraded platform offers a faster, more secure, and efficient visa application process, in line with the public's expectations.' Applicants will no longer need to visit Malaysian missions abroad, as all steps can be completed online. – Bernama

MyVISA 2.0 To Be Implemented From August 1
MyVISA 2.0 To Be Implemented From August 1

Barnama

time2 days ago

  • Business
  • Barnama

MyVISA 2.0 To Be Implemented From August 1

PUTRAJAYA, July 21 (Bernama) -- The Immigration Department (JIM) will begin implementing MyVISA 2.0, an integrated digital visa platform for foreign nationals, starting August 1. The system was launched by Deputy Home Minister Datuk Seri Shamsul Anuar Nasarah during the 103rd Immigration Day celebration, themed 'AI Driving Immigration Reform,' held here today. Immigration director-general Datuk Zakaria Shaaban said the new system speeds up visa processing by leveraging artificial intelligence (AI). 'MyVISA 2.0 applies AI in the visa application process, eliminating the need for applicants to visit the office in person,' he told reporters here today. Meanwhile in a statement issued today, JIM said MyVISA 2.0 is an enhanced version of the original system introduced on Dec 1, 2021. 'The upgraded platform offers a faster, more secure, and efficient visa application process, in line with the public's expectations and the growing demand for accessible government services,' said JIM. MyVISA 2.0 introduces advanced features such as optical character recognition (OCR), real-time notifications, smart automation, and a dedicated mobile app for users. The entire visa process is now fully digital — from passport scanning and document uploads to virtual interviews, real-time tracking, eVisa approval with QR codes, and live chat support. 'Applicants are no longer required to visit Malaysian missions abroad,' the statement added.

Immigration launches MyVisa 2.0 for faster, fully digital visa applications
Immigration launches MyVisa 2.0 for faster, fully digital visa applications

New Straits Times

time2 days ago

  • Business
  • New Straits Times

Immigration launches MyVisa 2.0 for faster, fully digital visa applications

PUTRAJAYA: The Immigration Department has announced the launch of MyVisa 2.0, an upgraded digital visa platform aimed at strengthening public service delivery, particularly in the immigration sector. The system, which will go live on Aug 1, is an enhancement of the original MyVisa platform introduced on Dec 1, 2021. "MyVisa 2.0 is designed as an integrated digital platform to provide a faster, safer and more efficient visa application experience, in line with the expectations of citizens and international visitors who prioritise convenience in public services. "The upgraded platform features advanced technologies such as Optical Character Recognition (OCR), real-time notifications, smart automation and a dedicated mobile application for applicants," it said. MyVisa 2.0 enables a fully digital visa application process — from passport scanning, document uploads and virtual interviews to real-time tracking, eVisa approval with QR codes and interactive assistance through live chat where applicants will no longer be required to visit Malaysian missions abroad. Immigration Department director-general Datuk Zakaria Shaaban said the new system incorporates artificial intelligence (AI) to improve efficiency and security. "Applicants will no longer need to visit our offices. AI will verify their location, process applications and, if necessary, interviews will be conducted virtually using the system. This is part of the improvements under MyVisa 2.0. Zakaria said the system targets foreign nationals who require visas to enter Malaysia. "For countries that do not require a visa, this does not apply. However, source countries such as Bangladesh still require visas, even for tourist visits, so they will use the MyVISA application system," he said. He said applicants for long-term passes, such as students and foreign workers applying for Temporary Employment Visit Passes (PLKS), must also apply for a visa before entering the country.

Malaysia border control glitch hits travellers
Malaysia border control glitch hits travellers

Yahoo

time4 days ago

  • Yahoo

Malaysia border control glitch hits travellers

A glitch in Malaysia's self-service border control machines has hit tens of thousands of travellers, the immigration department estimated Saturday, causing delays at the capital's airport and land crossings. Among major gateways affected since Friday afternoon are Kuala Lumpur International Airport's two main terminals, as well as southern land crossings with Singapore. "It should be more than tens of thousands of travellers who have to wait longer at the manual counters to clear immigration," estimated Zakaria Shaaban, director-general of Malaysia's Immigration Department. Zakaria was unable to give a precise number of people affected when asked by AFP. "We don't have many manual counters over in Johor because we have converted most of them into autogates," Zakaria said, referring to the southern state neighbouring Singapore. Malaysian daily The Star said the breakdown has been described as the "worst ever", involving over 200 machines and affecting only foreign passport holders. Singapore's Immigration and Checkpoints Authority warned people intending to travel to Malaysia to expect delays. "Those who are already at the land checkpoints and need to U-turn can approach officers for assistance," it said in a Facebook post. Since June 2024 travellers from 63 countries, as well as accredited diplomats and their families, have been allowed to use Malaysia's self-service machines for immigration clearance. The Malaysian Border Control and Protection Agency said initial investigations found the "technical disruption" was due to a data integration issue. "This caused the delays in the cross-checking process within the MyIMMS (immigration) system," it said in a statement. "All manual counters have been fully activated and additional personnel have been deployed to manage the flow of visitors and control the queues at the best capacity," the agency added. llk/rsc Solve the daily Crossword

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