Latest news with #ZohoCorp
Time of India
02-07-2025
- Business
- Time of India
Zoho ramps up robotics research with acquisition of Asimov Robotics
Chennai: In a bid to expand its capabilities in robotics, Zoho Corporation has acquired Kerala-based Asimov Robotics for an undisclosed sum and opened the company's new campus in Kottarakkara in Kollam, Kerala. Founded in 2012, Asimov Robotics specialises in providing robotic solutions to industries for addressing hazardous, inefficient, and repetitive scenarios. With this, Zoho aims to expand its research and development capabilities into robotics and Asimov employees would continue their efforts from the Kottarakkara office with mentorship from Zoho's team, the company said in a statement. Previously Zoho has invested in Thiruvananthapuram-based Genrobotics, a robotics and AI solutions for sanitation and maintenance processes and Karuvi, Chennai-based mechatronics startup designing and developing consumer and industrial power tools. It also has investments in Yali Aerospace, a drone-tech startup and EV maker Ultraviolette, among others. The Kottarakkara campus has a seating capacity of 250, and will initially be dedicated to AI and robotics research. "Apart from our own work in these fields, we also will be collaborating with like-minded deep-tech organisations to further amplify our efforts. Our goal remains the same, to develop these capabilities in India and make the country self-reliant in terms of critical technology," said Shailesh Davey, chief executive and co-founder of Zoho Corp. It was inaugurated by state chief minister Pinarayi Vijayan with the presence of Tony Thomas, CEO, Zoho US, and Sridhar Vembu, Zoho Corp chief scientist. You Can Also Check: Chennai AQI | Weather in Chennai | Bank Holidays in Chennai | Public Holidays in Chennai The company also partnered with Kerala Startup Mission for its deep tech product studio initiative, and formed associations with startups and organisations for a range of R&D collaborations, it said. Zoho's entry into the state further validates the state's startup ecosystem as an enabler to attract big companies through strategic acquisitions, investments, Anoop Ambika, CEO of Kerala Startup Mission was quoted as saying.
Web Release
01-07-2025
- Business
- Web Release
Zoho Powers Up CRM for Everyone Platform with AI to Elevate Customer Experience
Zoho Corp, a leading global technology company, today introduced enhanced AI and work orchestration features to its customer experience (CX) platform, all powered by Zia, Zoho's proprietary AI engine. These new capabilities are designed to eliminate technological hurdles, making it easier for cross-functional teams to adopt and collaborate within the CRM as they work to deliver better customer outcomes. 'Multiple people in an organisation need access to customer information, yet historically, CRMs have been relegated to only sales teams,' said Hyther Nizam, President Middle East and Africa (MEA), Zoho. 'As we democratise CRM with the launch of CRM for Everyone, we also need to build in capabilities that make it easy for anyone to build and extend CRM with simple prompts, without having to be an expert in the system. This is where Zia's advanced capabilities come in. Now, anyone can create capabilities, workflows, or reports in CRM with a simple prompt. They can also make their CRM look the way they want with Zia's image to design capabilities.' Available across all MENA countries, the new enhancements equip MENA businesses with a powerful set of tools including expanded capabilities from Zia and the introduction of two major features: Connected Records and Connected Workflows. Together, these additions mark a significant step forward in making CX tools more intelligent, accessible, and collaborative across the entire organisation. Among the advanced Zia capabilities is Report Creation with Ask Zia, a new agentic feature where users can simply issue a prompt to generate a report. Zia then builds the report in real time, respecting the user's access permissions, and allowing the user to visualise and even interrupt the process to make changes before resuming. This is part of a broader rollout of agentic AI across Zoho's platform. Similarly, Custom Module Creation enables users to configure their CRM setup using natural language, eliminating the need for code. Whether creating modules, modifying field types, or adjusting permissions, users can now tailor the system to their needs through plain-text instructions. In the same spirit, Workflow Creation with Ask Zia allows users to design and implement custom workflows via simple prompts. Zia acts as an intelligent agent that executes the task on the user's behalf, greatly reducing the complexity of process automation. Meanwhile, Image to Canvas introduces a novel image-to-design function that transforms static visuals into dynamic CRM layouts, layering intuitive design over structured customer data. Building on the foundation of CRM for Everyone, Zoho continues to reshape how teams collaborate across the customer journey. The introduction of Connected Records ensures that work and context are automatically linked across different team modules, so that customer information remains consistent and up-to-date across all touchpoints. In parallel, Connected Workflows serves as a coordination layer, automatically managing cross-functional processes spanning departments like sales, marketing, onboarding, finance, and legal. These features not only improve visibility and alignment across teams but also ensure that every customer interaction is informed, timely, and consistent from start to finish.
Daily Tribune
30-06-2025
- Business
- Daily Tribune
Zoho Powers Up CRM for Everyone Platform with AI to Elevate Customer Experience in Bahrain
Zoho Corp, a leading global technology company, today introduced enhanced AI and work orchestration features to its customer experience (CX) platform, all powered by Zia, Zoho's proprietary AI engine. These new capabilities are designed to eliminate technological hurdles, making it easier for cross-functional teams to adopt and collaborate within the CRM as they work to deliver better customer outcomes. 'Multiple people in an organisation need access to customer information, yet historically, CRMs have been relegated to only sales teams,' said Hyther Nizam, President Middle East and Africa (MEA), Zoho. 'As we democratise CRM with the launch of CRM for Everyone, we also need to build in capabilities that make it easy for anyone to build and extend CRM with simple prompts, without having to be an expert in the system. This is where Zia's advanced capabilities come in. Now, anyone can create capabilities, workflows, or reports in CRM with a simple prompt. They can also make their CRM look the way they want with Zia's image to design capabilities.' Available across all MENA countries, the new enhancements equip MENA businesses with a powerful set of tools including expanded capabilities from Zia and the introduction of two major features: Connected Records and Connected Workflows. Together, these additions mark a significant step forward in making CX tools more intelligent, accessible, and collaborative across the entire organisation. Among the advanced Zia capabilities is Report Creation with Ask Zia, a new agentic feature where users can simply issue a prompt to generate a report. Zia then builds the report in real time, respecting the user's access permissions, and allowing the user to visualise and even interrupt the process to make changes before resuming. This is part of a broader rollout of agentic AI across Zoho's platform. Similarly, Custom Module Creation enables users to configure their CRM setup using natural language, eliminating the need for code. Whether creating modules, modifying field types, or adjusting permissions, users can now tailor the system to their needs through plain-text instructions.
Time of India
10-06-2025
- Business
- Time of India
SaaS looking beyond North America to openings in developing regions: Zoho executive
Live Events The software-as-a-service (SaaS) industry is increasingly looking at diversifying outside North America, not just because of tariff-related uncertainties and a slowdown in developed markets, but also due to opportunities emerging from digitisation in developing regions which are typically underserved by large technology firms, a senior Zoho Corp executive like India and Latin America, for instance, are growing at double the rate of the global average, said Rajesh Ganesan , chief executive of Zoho's enterprise IT management solutions arm, ManageEngine 'The revenue share or the momentum of growth from North America, from the UK, Canada, Australia sort of slowed down in calendar year 2023 and 2024,' Ganesan told ET, adding that regions like India, the Middle East, Latin America and Southeast Asia drove the growth for the company over the past two is also a growing opportunity in riding the 'compliance wave' as IT systems have to align with an increasing number of digital privacy regulations, from the European Union's General Data Protection Regulation to India's Digital Personal Data Protection Act and Brazil's General Data Protection it comes to AI, there is a lot of interest from enterprises, but adoption of the technology still lags because of unclear use cases alongside regulatory uncertainties and a lack of techniques for ensuring access control and traceability of data in existing models, Ganesan this is solved, sensitive sectors like BFSI, healthcare and pharmaceuticals will find it hard to take the leap with AI despite the potential benefits, he will not 'die' because of AI, he said; however, the way SaaS is architected will have to evolve to adapt to the new realities, said Ganesan."Now, in addition to humans, you are going to have a lot of autonomous AI agents, so you need to change the architect of your SaaS applications to be able to deal with the situation. That is the reality, and for which the clarity doesn't exist today,' he said.
The Hindu
09-06-2025
- Business
- The Hindu
Alamaram startup incubator conducts its first demo day in Coimbatore
Coimbatore-based startup incubator Aalamaram, powered by held its first demo day on Saturday to celebrate the 23 startups it has successfully nurtured, and to showcase the offerings of the startups. The event saw the participation of Sridhar Vembu, co-founder of Zoho Corp; Ambi Moorthy, CEO, various startup founders and investors. Ambi Moorthy said that Aalamaram was founded in 2022 with the goal to support startups by offering them valuable mentorship besides a good workspace. He said they give opportunities to first-generation entrepreneurs who come from rural parts of Tamil Nadu. Most of the startups that come here are bootstrapped, and they receive guidance from experts belonging to their own fields. So far 23 startups have been nurtured by Aalamaram, and these startups have created more than 200 jobs. Out of the 23 startups, five are founded by women. Talking about demo day, he said the event served as a platform for the startups to showcase their creations and seek assistance from the invited guests, that include investors. Six startups exhibited their products at the demo day. Mr. Vembu said that he was really impressed by the startups and the high quality of thinking they possess. These startups should be nurtured in a big way so that billion-dollar enterprises could stem from them. He said similar startup incubators should be set up in all districts of Tamil Nadu.
