Latest news with #businesscommunications
Forbes
15 hours ago
- Business
- Forbes
Security Is Now A Feature, Not An Afterthought
Gegham Azatyan, cofounded Dexatel in 2015, innovating in CPaaS and omnichannel solutions for secure business growth. Not long ago, enterprise leaders bought business communications tools the same way they picked office furniture. Something sturdy. Functional. Preferably with lots of integration options and a tolerable price tag. Security? That was IT's headache. Or legal's. Or perhaps, with luck, an auditor's. But that approach no longer works. Security has migrated from the back office to the boardroom. It's now a product feature, front and center. And in enterprise communications, I've found that it's fast becoming one of the features that matter most. Why? As founder of an omnichannel business communication company, I've come to believe it's because we're living in a time when customer engagement is not just multichannel—it's multi-risk. Whether you're pinging customers on WhatsApp, verifying users by SMS or pushing two-factor alerts in bulk, you're not just transmitting data. You're transmitting trust. And, in many cases, you're assuming risk on behalf of the customer. That changes the stakes. Security As A System Instead Of A Patch Too many platforms still treat security like a postscript—or, worse, like a damage control strategy. You don't need a reminder of how poorly that can end, but just in case, see the growing list of breaches that have turned household brands into cautionary tales. Instead of flashy dashboards or volume discounts, more and more tech buyers are asking vendors for penetration test results. They review data flows. They want transparency baked in. And they're right to do so, because in the new era of business communications, I find the real differentiator isn't who can message faster. It's who can message smarter. Securely. Responsibly. Globally. In other words, we're seeing the rise of communications platforms built like infrastructure, not like apps. The kind of platforms that hold up not just under volume, but under scrutiny. And that's where security—once buried deep in the spec sheet—is finally getting its due. From Compliance To Competitive Edge Take ISO/IEC 27001 and GDPR, for instance. Once seen as bureaucratic hurdles, these compliance certificates are now becoming market differentiators. When a vendor says, 'We're compliant,' more and more enterprise buyers are hearing, "We've done the hard work so you don't have to explain a breach to your CISO." In regulated industries like banking, healthcare and even e-commerce, that message can resonate. Strong data governance is important for reducing vendor risk, building consumer confidence and future-proofing digital growth. Of course, compliance isn't exciting. Few enterprise leaders are going to brag about their data protection impact assessment at a cocktail party. But for buyers? These certifications can offer something better than buzz: assurance. These are all reasons why I believe we as enterprise leaders should demand more. Secure communications should be architected, not added. That means encryption at rest and in transit. It means vendor due diligence, real-time anomaly detection and, yes, governance built to survive audits. But most of all, it means asking better questions, such as: • "Who has access to the message?" • "What happens if the user's phone is compromised?" • "Where is the data stored?" • And the question nobody likes to ask: "How easily can this be misused?" Best Practices For Architecting Secure Communications Platforms If you're building or evaluating a communications platform in today's security-sensitive world, consider these five best practices—not as a checklist, but as a mindset. 1. Treat security like infrastructure, not insurance. Secure communications should be built from the ground up. That means encryption standards shouldn't be an afterthought. Architect for both encryption at rest and in transit—and plan for scale. Your platform should perform just as securely on Day 1 as it does on Day 1,000. 2. Build governance that's audit-proof, not just audit-ready. Don't scramble when a regulator comes knocking. Create a living governance framework: one that outlines data flows, permissions, storage protocols, retention policies and third-party access rules. Document everything, and ensure your framework can stand up to external scrutiny without needing last-minute cleanups. 3. Implement real-time monitoring and anomaly detection. In my experience, most breaches aren't discovered when they happen—they're discovered months later. Real-time anomaly detection, such as alerting for sudden spikes in message volume or unexpected IP geolocation patterns, can flag issues before they become incidents. 4. Conduct continuous vendor due diligence. Too many companies treat vendor vetting as a one-time event. But vendors evolve, and so do their risks. Re-assess critical vendors annually, review their compliance updates, and don't be afraid to ask for recent third-party audit reports. 'Trust but verify' applies here more than ever. 5. Avoid the most common pitfall: over-reliance on tools. Yes, software matters. But so do people and processes. Invest in security training for internal teams. Align cross-functional stakeholders—from legal to engineering—so everyone understands their role in protecting communications. Technology without accountability is just an accident waiting to happen. You wouldn't send your CFO into a board meeting with half-finished numbers, so don't send your customer messages over half-secure channels. In 2025, security is not a luxury. It's a core feature. And if your communications platform isn't treating it that way, it may be time to shop around. Forbes Business Council is the foremost growth and networking organization for business owners and leaders. Do I qualify?
Yahoo
22-07-2025
- Business
- Yahoo
RingCentral to Announce Second Quarter 2025 Financial Results On August 5, 2025
BELMONT, Calif., July 22, 2025--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced that it will report financial results for the second quarter ended June 30, 2025 after market close on August 5, 2025. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its financial results. The conference call can be accessed by dialing 1-877-704-4453 from the United States or 1-201-389-0920 internationally with reference to the company name and conference title. Following the completion of the call through 11:59 PM Eastern Time on August 12, 2025, a telephone replay will also be available by dialing 1-844-512-2921 from the United States or 1-412-317-6671 internationally with recording access code 13755061. A live webcast and replay of the conference call can also be accessed from the company's investor relations website at About RingCentral RingCentral is a leading provider of trusted AI business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversational intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit to learn more. ©2025 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc. View source version on Contacts Investor Relations Contact: RingCentral Investor Relations ir@ Media Contact: Mariana Leventis, RingCentral
National Post
01-07-2025
- Business
- National Post
Mitel Announces New Board of Directors to Enhance Leadership and Accelerate Momentum in the UC Market
Article content OTTAWA, Ontario — Mitel, a global leader in business communications, today announced its new Board of Directors, led by Tony Abate as Chair. Following the company's successful financial restructuring, the newly appointed board will provide strategic direction as Mitel implements its strategy to meet the rising demand for hybrid communications and drive long-term, sustainable growth. Article content Tony Abate – Chairman of GTT Communications and Tacora Resources; 35-year veteran in scaling infrastructure, software, and technology platforms Marc Lefar – Former CEO of Vonage and RentPath; CMO of Cingular Wireless (AT&T); Former Director of IPC Systems, cxLoyalty and ClassPass; track record of steering companies through strategic pivots, scaling businesses and advising leadership teams Marika Lulay – Current director at Aareal Bank, EnBW and FAZ GmbH; former CEO of GFT Technologies SE; recognized leader in enterprise digital transformation Mike Robinson – Former CEO of Sungard AS, Former CEO of Broadview Networks, Former CFO of US LEC, and Chairman of Everstream Solutions; proven leader of global infrastructure businesses, driving growth and large-scale transformations Carl Wiese – Former CRO of HP/Poly and President, Global Sales & Service of Blackberry; decades of global go-to-market leadership in unified communications Article content These seasoned industry veterans join directors Tarun Loomba, Mitel's President & CEO, and Peter Wollman, Portfolio Manager for Invesco's Global Private Credit Group. Article content 'As we step into Mitel's next phase, a board that pairs operational rigor with strategic vision is essential,' said Tarun Loomba, Mitel President & CEO. 'Tony, Marc, Marika, Mike, and Carl have each led companies through pivotal transformations. Their guidance and expertise will be invaluable as we optimize our portfolio, deepen channel partnerships, and deliver value for our customers in critical industries around the world.' Article content As part of the company's restructuring plan, the new board has been carefully recruited to provide specific subject matter expertise, strategic governance, and functional support to the management team as Mitel seeks to increase value for its customers, partners, employees, and stakeholders. Article content 'Unified communications sit at the heart of modern critical infrastructure,' added Tony Abate. 'Mitel's global installed base, channel strength, and enhanced balance sheet, combined with the significant market opportunity, position the company to capture increasing demand for secure, flexible, and AI-powered communications. I look forward to supporting the Mitel team as we focus on building durable, profitable growth.' Article content Founded in 1971, Mitel has spent over 50 years driving innovation and shaping the Unified Communications (UC) landscape. The board appointments come at a critical juncture for Mitel, a global leader in business communications that powers communication for 75+ million users across 100+ countries. This announcement follows a series of notable milestones, including Mitel's recent financial restructuring, Mitel's continued partnership with Zoom, Mitel's OpenScape Voice platform achieving JITC certification, the launch of Mitel Unified Communications Accelerator, powered by L-SPARK Select, and the general availability of Mitel's AI-powered customer experience (CX) management platform, Mitel CX. To learn more about Mitel, visit Article content Article content Article content Article content Article content Contacts Article content Media Contacts Article content Mitel Public Relations pr@ Article content
National Post
26-06-2025
- Business
- National Post
Mitel Launches Enhanced Global Partner Experience to Fuel Hybrid Communications Growth
Article content New partner program and experience streamlines tools, resources, and incentives by aligning partner success with Mitel's strategy to lead in hybrid communications Article content OTTAWA, Ontario — Mitel, a global leader in business communications, today introduced a new global partner experience designed to empower partners to grow alongside Mitel as it accelerates its hybrid communications strategy. The program unifies Mitel and Unify partner ecosystems under a single, modern framework, delivering a simplified, scalable experience backed by streamlined tools, harmonized incentives, and integrated systems. Article content Mitel is making strategic investments to better support how partners engage, sell, and grow as the global unified communications (UC) and contact center markets experience rising demand for hybrid solutions. This is driven by a customer need for a better way to address the complexity of managing and controlling the adoption of emerging technologies like AI, the realities of managing data privacy and security threats, and mitigating any risk of business disruption. To help partners capitalize on this market opportunity, Mitel is improving tools, expanding marketing and demand generation programs, enhancing partner and sales enablement, and deepening customer engagement. With a strong portfolio already in place, Mitel is focused on equipping its ecosystem to execute more effectively and capture the growing opportunity in hybrid communications. Article content 'This new global experience demonstrates our commitment to growing with our partners,' said David Petts, Chief Sales Officer at Mitel. 'By simplifying how we work together and enabling greater scale across SMB, mid-market, and enterprise opportunities, we're building a channel strategy that's clear, focused, and built for long-term success. When our partners grow, Mitel grows, and we enable better business outcomes for our customers. Together, we're positioned to lead in one of the most dynamic segments of business technology.' Article content Complexity is Driving Demand for Hybrid Communications Article content Business communications are evolving rapidly as organizations prioritize secure, resilient, and highly specialized infrastructure across diverse industries and user types, from frontline workers and remote employees to dispatchers and clinical teams. As complexity grows, so does the need for deployment models that offer more control over technology adoption, security, and resiliency. Across industries and company sizes, customers are demanding communication strategies that offer greater choice, control, and protection of existing investments. This is leading to a clear shift away from one-size-fits-all models and toward hybrid and multicloud strategies. Article content 92% of IT leaders in the US and Europe are prioritizing hybrid communications (2024 global survey of 1,954 organizations conducted by Mitel and Techaisle) 86% of organizations expect to rely on hybrid or multicloud environments, with 39% highlighting the need for an equal blend of integrated premise and cloud solutions (Frost & Sullivan) Article content Mitel's hybrid portfolio, managed services, global scale, and 6,000+ partner community positions the company to lead through this market transformation and positions its partners for outsized growth in this next phase of market evolution. Article content 'As enterprise communications become more complex, organizations are gravitating toward providers that offer both flexibility and depth, especially in hybrid environments,' said Zeus Kerravala, Principal Analyst of ZK Research. 'Mitel is uniquely positioned to lead in this space, with a strong portfolio, deep global footprint, and a proven track record in mission-critical deployments. The launch of this unified partner experience is a clear signal of Mitel's ongoing commitment to its channel and its recognition that partners are central to capturing the next wave of enterprise growth.' Article content The New Partner Experience Article content The global partner experience reflects Mitel's commitment to delivering value across four key dimensions of its channel strategy: Article content Expanding Market Focus – Enabling partners to serve customers better and to strengthen hybrid offerings that make communication easier for everyone in an organization, from the frontlines to the back office. Innovation & Incumbent Advantage – Supporting customer expansion through differentiated hybrid solutions, including Mitel CX and Mitel's Hybrid Zoom Experience Global Partner Program – A single, integrated program that enables higher-revenue opportunities through cross-sell motions and enhanced customer success offers [ie, SWA and managed services] Simplified Partner Experience – Optimizing toolchain, processes, and digital resources to increase partner engagement, speed, and efficiency Modern PRM Platform – A centralized Salesforce Communities portal for access to deal registration, enablement materials, training, and support for easier, faster engagement Article content The rollout of the new partner experience is currently underway. Full integration and access for all partners will be phased throughout 2025. For more information about Mitel's partner program, please visit the program page on Article content About Mitel Article content Mitel is a global leader in business communications, providing businesses with advanced communication, collaboration, and contact center solutions. With more than 70 million users across over 100 countries, Mitel empowers organizations to connect, communicate, and collaborate seamlessly, with the flexibility and choice they need to thrive, both now and for the future. Through proven experience and innovative solutions, Mitel delivers communications without compromise. For more information, go to and follow us on LinkedIn and X @Mitel. Article content Article content Article content Article content Article content
Yahoo
24-06-2025
- Business
- Yahoo
Dstny Group appoints Pieter Verstraeten as Chief Revenue Officer to accelerate sustainable growth
BRUSSELS, June 24, 2025 /PRNewswire/ -- Dstny Group, the leading European provider of business communications solutions, announces the appointment of Pieter Verstraeten as Chief Revenue Officer (CRO), effective immediately. Verstraeten brings years of experience in telecom, technology and strategy to achieve Dstny's scalable and sustainable growth in its European markets. In order to enter the next phase of growth, it is crucial to bring all commercial functions under one strategy. As CRO, Pieter will oversee all revenue-generating functions, namely sales and customer success. Pieter is based at the Dstny headquarters in Belgium and reports directly to CEO Daan De Wever. He will play an important role in integrating cross-functional collaboration, making growth a responsibility for everyone at Dstny. "I am very excited to join Dstny and contribute to building a growth engine that is both ambitious and customer-focused," says Pieter Verstraeten, CRO of the Dstny Group. "My focus will be on supporting the various teams, refining the approach, and translating the strategy into results." Before joining Dstny, Pieter worked as Chief Strategy Officer at a leading technology company where he was responsible for strategic execution and transformation. Prior to that, he worked at Proximus for more than ten years in various GTM and strategic roles. With his extensive experience in scaling large and international organizations, he is now set to guide the One Dstny go-to-market teams through their next phase of development. "As we enter the next phase of growth, it is essential to streamline all commercial activities within a single overarching strategy. The creation of the CRO position reflects a clear focus within the entire Dstny Group on commercial performance, customer experience, and operational excellence," explains Daan De Wever, CEO of the Dstny Group. "With his extensive experience in strategy and growth, combined with his background in technology and telecom, Pieter will be able to help the Dstny Group accelerate revenue growth, improve customer value, and reduce acquisition costs as a member of the management team." About DstnyDstny makes hybrid work actually work by simplifying business communications across all boundaries — devices, locations, teams, and applications. Our solutions combine mobile-first architecture with patented technology to seamlessly integrate voice, video, and messaging into business-critical tools. Through our AI-enabled platform and world-leading Microsoft Teams integration, we empower over 4 million users across 80+ markets to connect effortlessly with colleagues and customers, no matter where they work. Headquartered in Brussels, Dstny has over 1,000 employees in 7 European countries. Learn more at Contact Christian Hed – CMO, +46707187603 Photo - - View original content to download multimedia: SOURCE Dstny Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
