Latest news with #onlineorders
Yahoo
01-07-2025
- Business
- Yahoo
People warned to watch out for scam emails following cyber attack on M&S
Scammers could use the cyber attack on Marks & Spencer to send scam emails trying to trick people out of their cash, Which? is warning. In April, the high street giant was forced to halt online orders after it was targeted by hackers, and, as it continues to recover, the store hopes its online operations will be running 'fully' within four weeks. Which? said criminals often use current events to make scams seem more plausible. It suggested that if someone receives an email from a brand they have an account with and they are not sure it is genuine, they should log into their account using a website they have used before that they know can be trusted. Lisa Webb, a consumer law expert at Which?, said: 'It's only a matter of time before scammers start using the M&S cyber attacks as a way to part people from their hard-earned cash. 'M&S has sent gift cards to some customers but scammers are also sending fraudulent emails offering afternoon tea hampers if you complete a survey. 'If you receive an email out of the blue from M&S, check the email address it's sent from to see if it ends in ' before clicking on any links and if you are still in doubt, contact M&S directly to verify if it's legitimate. 'If you think the email is a scam, don't click on anything and forward it to report@ before deleting it. If you've given any card details, contact your bank immediately using the number on the back of your card.' Sign in to access your portfolio
Zawya
23-06-2025
- Business
- Zawya
Regional tensions ‘disrupt' online orders to Jordan, ‘boost' local retailers
AMMAN — Online orders to Jordan have faced unexpected disruptions in recent days, as rising tensions between Israel and Iran ripple across regional logistics networks. While no official suspension of deliveries to Jordan has been announced by global e-commerce platforms, many Jordanians are reporting delays, particularly with popular services. Social media platforms have been flooded with comments from customers expressing confusion and frustration. 'My order has been stuck in customs for days,' one user wrote. 'There are so many people saying the same thing… orders from many applications just stopped arriving.' Another customer commented, 'Everything is delayed. Although many official retail websites still show that they deliver to Jordan, customers are facing disruptions due to changes in air freight routes or temporary blocks in regional airspace, particularly affecting carriers that transit through or near Israeli territory. On the ground, Jordanian retailers are already feeling the effects of this shift. 'We have definitely noticed more customers coming in recently,' said Ibtisam Azzam, manager of a women's boutique in Amman. 'Some of them would normally wait for their online orders, but with all the delays, they are buying locally instead. It is a strange situation, but it is helping shops like ours,' Azzam noted. This sudden rerouting of demand towards domestic retailers has been welcomed by many in the 'struggling' retail sector, which has faced 'stiff' competition from international platforms offering cheaper prices and broader selections, Sultan Allan, President of the Textile and Readymade Clothes Syndicate, told The Jordan Times. Some local businesses have responded with discounts and improved service, while others have raised prices in response to increased demand. Economist Said Hussein, told The Jordan Times that the disruption is a double-edged sword. 'Local retailers are benefiting in the short term, but whether this will lead to a long-term behavioural shift among consumers depends on how competitive and reliable the local offering becomes. People still want value and variety,' Hussein highlighted. © Copyright The Jordan Times. All rights reserved. Provided by SyndiGate Media Inc. (
Phone Arena
17-06-2025
- Phone Arena
This Verizon customer followed all the rules – and still got burned
When it comes to online phone orders and trade-ins, especially pricey ones like iPhones, the risk of something going wrong seems higher than ever. T-Mobile users have long complained about devices disappearing during transit, but they are not the only ones dealing with this mess. Now, Verizon customers are sharing similar stories and they are just as Verizon customer recently vented online about a returned device that mysteriously vanished. It all started with a simple online order. The user bought an Apple device (which always seem to be the ones vanishing), decided to exchange it for another model, and followed the return process... or so they thought. – mark1210a, Reddit, June 2025 About 10 days after sending back the device using the emailed label, tracking showed it had been received. But Verizon didn't send any confirmation emails about the return or refund. So, the user called customer service. The reps said they had no record of the return and pointed out that the two mailed labels were unused. The customer explained that was because they used the emailed one – just like they had requested. The tracking number showed it was received, but Verizon said they'd have to check with the warehouse and opened a ticket. – mark1210a, Reddit, June 2025 Seven days went by and still no update. When the customer called again asking for a supervisor, they were reportedly told nothing could be done – the return period had expired. End result? No phone, no refund, no way to escalate. Another phone lost in this wasn't an isolated case. – AFunkinDiscoBall, Reddit, June 2025 So, where do all these missing phones actually end up? In someone's hands, that is for sure. For example, not too long ago, a $500,000 iPhone theft ring was uncovered, with T-Mobile 's missing devices at the center of it. Meanwhile, over in Shenzhen, China, there's an actual building nicknamed "The stolen iPhone building." It has been linked to a global black market network trafficking stolen iPhones. Who knows – some of these vanished devices might've ended up there. And it is not always international crime rings – sometimes, the trouble starts closer to home. Earlier this year, a UPS employee in Florida was arrested and charged with stealing 171 iPhones worth more than $175,000. It is not just phones going missing, either – tablets and other tech are disappearing, too and customers are clearly fed up. So, if you want to avoid getting caught in a mess like this, there are a few things you can do. One of the safest moves is buying your device in-store, especially when you are spending over a grand on it. It is not always the most convenient, but at least you walk out with the phone in smart move? Record yourself unboxing the phone as soon as it arrives. That footage could be a lifesaver if you ever need to prove something went missing or was never delivered. Same goes for trade-ins – before you drop your device in the return envelope, grab a quick video of you packing and sealing it. That extra step could be the difference between a smooth process and a drawn-out fight with customer service. We've reached out to Verizon for a comment and will update the story when we have a response. Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone. We may earn a commission if you make a purchase Buy at Total Wireless
The Independent
11-06-2025
- Business
- The Independent
Everything we know about the two hacker groups who carried out M&S cyberattack
Marks & Spencer has resumed online orders after a cyberattack that is expected to cost the retailer £300 million in profits this year. The cyberattack, which M&S disclosed on April 22, disrupted online operations and halted contactless payments, potentially compromising customer data. Two hacker groups, DragonForce and Scattered Spider, have been linked to the attack; DragonForce reportedly demanded ransom, while Scattered Spider is known for social engineering tactics. M&S revealed last month that the attack was caused by 'human error'. The National Cyber Crime Unit (NCA) is investigating the cyber incidents affecting the retail sector and encourages businesses to implement effective cybersecurity measures.
The Independent
10-06-2025
- Business
- The Independent
Marks & Spencer is back online – these are my favourite fashion picks for summer
I spend a lot of time covering M&S, but the retail giant has been in the news for other reasons this year. Over the Easter weekend, M&S was forced to stop taking orders on its website after days of disruption in stores caused by a cyberattack. With deliveries paused and products in short supply, it's cost the retailer more than £300 million in sales. But, the good news is that online orders have now been resumed. As investigations into the cyber attack continue, stock is set to slowly return online for deliveries and click-and-collect orders. An M&S spokesperson told me: 'We're offering our bestselling products, along with newness and this makes up the majority of our range which is available online today (10 June).' 'More of our fashion, home and beauty ranges will be added every day. For products that are not available online, customers can add them to their 'wish list' and when they come back into stock we will let them know.' Customer loyalty will be key to M&S's survival, with analysts commenting that the retailer has been losing out to rivals. Indeed, the shutdown of online operations coincided with a spring heatwave in the UK, when many people were in the market for summer clothes. I spend much of my time browsing, trying on and reviewing the quality of clothes, particularly on the high street. Whether it's wedding guest dresses or sandals, M&S constantly impresses me with its comfortable and well-crafted clothes, low prices and on-trend styles. While its homeware easily rivals designer brands (see its Tekla-style towels or Pooky-inspired lamps), it's the retailer's fashion that really stands out. It's always been a go-to for well-fitted but feminine bras and soft pyjamas and dressing gowns that will last you years, but M&S used to have a reputation for dowdy clothing. Maddy Evans, director of womenswear at M&S, has led the charge to reinvigorate the brand's clothing offering. Former Topshop fashion director Evans has helped M&S shake those frumpy associations, targeting women who have one eye on the latest designed collections on the catwalk, and another on purse-friendly value. Its fashion takes runway trends and make them wearable day-to-day, all at affordable price points. So, with summer officially here and a heatwave predicted for this weekend, M&S online orders couldn't have resumed at a better time. Here's everything I'm bagging for this season. Giving the designer look for less, this pair of pumps earned a spot in our round-up of the best ballet flats for 2025. Combining the comfort we've come to expect from the high street stalwart with newly elevated style, the dainty style is available in white, black or red and features a slim sole, square toe and flat heel. The delicate self-tie bow fastening and ruched detailing elevate the simple silhouette. Trust me, they're the comfiest flats I own. Swap your florals for polka dot this season. The classic print is having a comeback and this sweet blouse is the perfect everyday style. Characterised by a round neckline and three bow-tie fastenings at the front, the top is cut into a peplum hem with puffed sleeves for extra impact. Finished in all-over polka dot, there's flower-jacquard embellishment for texture. Leopard print is perennially cool (it's a neutral, in my opinion), but the style is back in a big way this summer. M&S's playful take featured in my round-up of the best summer dresses for 2025. Boasting a body-skimming cut that flatters your silhouette, it runs true to size. Complete with a laidback crew neckline and mini hemline, the polyester fabric has a soft jersey feel. M&S also helpfully offers petite, regular and tall lengths, so you can find the perfect fit. An investment for your everyday wardrobe, this M&S style is designed with a fitted bodice and round neckline. The A-line skirt flows out from the waist for a midi hemline cut. Simple but sophisticated, style it with ballet flats and trainers day-to-day before jazzing it up with jewellery and kitten heels in the evening. M&S's linen rich skirt is finished in one of this season's hottest hues, tomato red. Distinguished by its A-line shape and ankle-grazing hem, the shirring on the waistband adds flattering detail. Tone down the bold red hue with a simple white Tee. An effortless way to look put-together, every wardrobe can benefit from a denim dress. This M&S style features a mid hemline and milk-maid style puffed sleeves, while the three bow tie fastenings in the body nod to Ganni. Better yet, there's side pockets. A great choice for Wimbledon or summer occasions, this pure cotton cami dress is finished in a timeless polka dot. Complete with a midaxi-length and flattering sweetheart neckline, the dress has subtle ruched detailing on the bodice to enhance your silhouette.
