Latest news with #Build
Miami Herald
4 days ago
- General
- Miami Herald
Opinion: 55 years of writing for the Miami Herald has been a great journey
On June 16, I quietly celebrated 55 years of writing for the Miami Herald. What a great journey it has been. Looking back, I marvel at how this Colored girl (that's what we were called back in the day) from Williston, Florida, and Overtown and Liberty City, would one day end up as a writer for one of the most respected newspapers in the country. And I am thankful. I started my journey with the Herald in 1966 as a file clerk in the library, or the morgue as it was dubbed by reporters. I remember well my first day on the job, when I walked through the giant front doors of that beautiful building that once graced Miami's shoreline with a heart filled with fear and anticipation. Fear, because I was walking into a world that was until now, forbidden territory for someone who looked like me. And anticipation, because although I was a bit fearful, I had enough faith to believe that being hired by the Herald made my future a bit brighter. I had left a job as a housemaid, where I was told that as soon as President Johnson was no longer in the White House, '… things would go back to where they used to be.' I remember answering, 'That could be true. But if I have to go back to being a maid, at least I can take pride in knowing that when the door of opportunity opened, I walked through, if only for a little while.' I don't have to tell you how some of my white coworkers didn't want me there. After all, this was only two years after the 1964 Civil Rights Act was passed. Or how on my first day eating in the company's cafeteria, everyone stopped eating when I walked in and sat alone at a table. When I prayed over my food, you could almost hear the silence as I bowed my head. I kept my head down longer than usual while I imagined how curious they must have been, wanting to know if I was praying for them. I was. After that first day, I brought my lunch and took my break sitting on one of the benches behind the building overlooking the bay. I spent the hour praying and meditating, asking the Lord to show me how to deal with the haters. And there were many. But there were also people like the late Charles Whited, who started his career as a columnist the same time I became the Herald's first Black in the newsroom. I still can see his wide smile as he walked into the library on my first day there and said, 'Hi. Welcome aboard.' After a year in the library, I went back to school at Miami-Dade Community College, taking classes at night. At the urging of one of my mentors, the late Fred Shaw, who was the Herald's book editor, I wrote a review of a book by Rev. Leon Sullivan titled, 'Build Brother, Build'. It was the first article I wrote for The Herald. I was still in the library, and nobody in the newsroom even knew I'd written the article. If they did, they didn't let me know. It was because of the encouragement from Shaw, that I changed my major at M-DCC from education to journalism and got into the late Barbara Garfunkel's class, one of the best moves I had made at the time. Later I learned that it was she who wrote to Larry Jinks, then the managing editor of the paper, a letter, '… I have this mature young Black woman in my class, and she can write …' suggesting that he give me a chance to write for the paper. Then in 1970, Jinks took Miss Garfunkel's advice and hired me as the paper's first African American female reporter. It was a brave move on his part. I am forever indebted to him. (Nearly two years prior, in 1967, my childhood friend Thiralee Smith was hired as the first Black reporter. He left a little over a year later because of the blatant racism in the newsroom at the time.) My first day as a reporter was Tuesday, June 16, 1970. My first assignment as a rookie reporter was to join a team of other reporters covering the 1970 riot, which unbeknownst to me had started the night before. So, there I was walking into the newsroom at 8 that morning, dressed in my Sunday best, off to be Miss Brenda Starr (those of you who are old enough will remember the comic strip character Brenda Starr, a reporter. That was me on June 16, 1970. I went to work that morning with no credentials – only Larry Jinks' phone number. I wrote my first story as a reporter that day. It ran on the front page. Looking back on the past 55 years, a lot of water has passed under the bridge, so to speak. Some of it has been muddy; some of it has been crystal clear with gentle ripples. I cried a lot. But I laughed even more. On the worst days, I cried all the way to work. But once in the parking lot, I dried my tears, fixed my hair and walked into the office with my head held high and wearing the biggest smile ever. I wasn't going to let the devil know how much I was hurting. Besides, I needed the job. I don't know where the courage came from, except the Lord. But one day I had enough to ask to be the columnist for the front page of the local section. It was a coveted position; one previously held by Whited, Francis Ward (the first Black columnist) and Joe Oglesby (also Black). Until then, no Black woman (or white woman to my knowledge) had ever held the position. Heath Meriwether, then managing editor, gave me the OK and introduced me to the community on the op-ed page the following Sunday. It was 1981. It didn't matter that I was the only reporter promoted to the columnist position without a raise. I just wanted to show them that I could do the job. As a columnist I tried to be a voice for those who had none. But the new job brought with it new challenges. Until now, my fight against racism came mostly from within. Writing the column accompanied by my picture meant that now, I was an open target to the entire community. So, when I wrote about police brutality, I had Black parents write or call me about their sons being stopped for driving while Black. And White parents called to tell me about their sons being profiled because of their long hair. Once a man who said he was a Black cop called to tell me I was on their 'hit list.' I told him , 'So are you.' In 55 years, I have lived through racist remarks and schemes from some of my co-workers to try to get me fired. Still, I kept on moving toward the light that spelled 'Equality.' In the words of Dr, Martin Luther King Jr, I have been to the mountain top, where I was loved and respected by most of my co-workers and editors, and where I was named in 1984 as one of the top women columnists in the country by the now defunct Savvy magazine, a national publication. And where I was nominated by my editor at the time for the Pulitzer Prize. And where, in 1988, I was invited to be the commencement speaker at my alma mater. Over the years, The Herald became a great part of my life. Working there helped me to grow as a person. I loved being involved in the extracurricular activities of the paper. I have been a presenter, a judge and for three years running, I sang 'The Star Spangle Banner' at the Herald's Silver Knight Awards ceremonies. And I served on the paper's speakers' bureau and was a speaker at schools, colleges, universities and churches throughout the county and state. Today, at age 87, I am blessed to still be writing for the paper that gave me the opportunity to do what I love – The Miami Herald. I am thankful for the people who were brave enough to give me the chance. I will never forget them. Like I said before, it has been a great journey.
Martechvibe
4 days ago
- Business
- Martechvibe
Wunderkind Launches Build
Build gives brands flexible, API-first access to Wunderkind's identity and personalisation engine—empowering teams to integrate behavioural intelligence and real-time triggers without disrupting their existing tech stack. Wunderkind has announced the release of Build with Wunderkind — an API-first integration suite designed to meet brands and developers where they are. With Build, brands gain direct, flexible access to Wunderkind's core capabilities—including identity resolution, behavioural triggers across channels, and personalisation intelligence—without having to overhaul their existing tech stack. As more organisations seek to balance performance with platform control, Build delivers a new level of interoperability for enterprise and mid-market teams alike. Whether a brand is looking to deploy SDKs, tap into APIs, or pipe in real-time behavioural Signals to its ESP or SMS platform, Build unlocks agentic decision-making across the marketing stack without disrupting existing workflows. 'The modern marketing stack isn't one-size-fits-all,' said Bill Ingram, CEO of Wunderkind. 'Build is our answer to the composable future. It gives brands full control over how they ingest, map, and activate data—while still tapping into the unmatched reach and lift of Wunderkind's agentic decision-making engine.' 'That intelligence is critical to shaping the ultimate customer journey in real time, across every owned channel and platform.' Build allows for various integration options to ensure maximum flexibility to match a brand's needs, including methods that provide minimal engineering lift: SDKs (Web & Mobile): Low-code toolkits for capturing behavioural data across web and app environments, enabling faster deployment, enhanced tracking of consumer behaviour, and reduced reliance on custom development. APIs: A suite of programmatic endpoints for real-time data ingestion, identity resolution, and message personalisation—designed for brands looking to enrich existing CDPs, ESPs, and analytics tools with Wunderkind intelligence. Signals: A messaging integration layer that allows brands to maintain creative and delivery control in their own messaging platforms (like Klaviyo or Salesforce), while leveraging Wunderkind's real-time behavioural triggers to drive precision timing and lift. Build marks an expansion for Wunderkind beyond its heritage as a premium managed service. With the release of a new self-serve Shopify app, even lean DTC teams can access Wunderkind's high-performing identity tech without the need for complex integrations or large service contracts. ALSO READ: Wunderkind Integrates with Salesforce Marketing Cloud The Martechvibe team works with a staff of in-house writers and industry experts. View More Locala's omnichannel advertising platform leverages granular insights and cutting-edge AI to help marketers plan, activate, and measure campaigns that are personalised to the local consumer. It specialises in transforming complex mobility and consumer data into actionable audience insights, fueling advanced media strategies. VISIT WEBSITE Blue Prism is a global software provider, offering ROM 2, an intelligent automation implementation methodology that empowers teams to scale their digital workflow. One of its use cases is sales and marketing solutions, which is powered by artificial intelligence (AI) and machine learning (ML) algorithms. VISIT WEBSITE Pega is a combined business process management and robotic process automation (RPA) platform that comes with workforce analytics features. It offers a wide variety of tools such as Pega Email Bot to automate repetitive tasks with personalised customer replies at scale. VISIT WEBSITE EdgeVerve, a subsidiary of India-based IT company Infosys Technologies, offers RPA software for major enterprise companies. Its AssistEdge Robotic Process Automation provides machine learning and AI tools called Infosys Nia. Its AssistEdge RPA enables global marketing and distribution companies to automate 970+ manual tasks at scale. VISIT WEBSITE Clevertap is a comprehensive platform that allows global marketers to get unified customer data analytics and omnichannel engagement in one place. VISIT WEBSITE UseResponse is a fully customisable customer support and feedback software, helping companies to better understand the needs of their customers. It provides the capabilities of multichannel ticketing, live chat with messengers aggregator, chatbot, feedback community portal, and knowledge base. VISIT WEBSITE Survicate is a drag-and-drop, multichannel survey builder, helping brands effortlessly collect and analyse customer feedback. It offers 23+ one-click, native integrations, enabling advertisers and marketers to create follow-up campaigns based on real-time customer feedback. VISIT WEBSITE SAP Sales Cloud comes with end-to-end solutions and offers AI-fueled insights for understanding customers' preferences. It helps build customer profiles at scale. It also empowers users to automatically manage contact information, which streamlines clients' journeys. VISIT WEBSITE Freshsales by Freshworks is an AI-powered software that streamlines the sales cycle by automating mundane tasks and personalising customer engagement. It generates quality leads and nurtures relationships by understanding visitor intent in real-time. VISIT WEBSITE Developed for midsize enterprises and large organisations, Creatio offers end-to-end CRM software solutions, allowing users to manage sales, marketing, and services all in one place. For marketing professionals, it provides Marketing Creatio, an omnichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue. VISIT WEBSITE Salesforce is a global technology provider, offering low code/no-code, AI-powered capabilities. Marketers and advertisers can harness its technologies for multiple use cases like B2B strategies, cross-channel personalisation, real-time analytics, and more. VISIT WEBSITE SAS offers embedded CDP capabilities, letting marketers unify customer data, understand digital activity and enable analytically driven, real-time activation. It comes with data activation facility that enables marketers to pull only the data they want, further reducing data migration costs. VISIT WEBSITE Blueshift is a scalable CDP platform that offers AI-driven capabilities for clubbing real-time events with related data from various sources. It streamlines these insights into unified customer profiles, enabling marketers to automatically personalise their targeting goals. VISIT WEBSITE Wotnot is a genAI-powered , no-code chatbot platform, helping the sales and marketing team to engage with visitors on their website via personalised conversations, catering to their lead-generation goals. It offers platform-based solutions, such as AI Studio, a GPT chatbot builder, and an analytics dashboard. VISIT WEBSITE Aisera is a generative AI platform provider that offers AI Copilot, AiseraGPT, and AiseraLLM for various domains. With Aisera, enterprises can accelerate the development of their LLMs or purchase ready-to-use generative AI solutions with pre-trained LLMs using customer data to reduce hallucinations. VISIT WEBSITE Deliotte offers Ncyte, an all-in-one analytics solution. Utilising patented algorithms, proprietary data models and predictive analytics, Ncyte delivers actionable insights for various marketing functions. With Nycte, data and marketing teams can pre-define events such as attributed campaign performance to evaluate their efforts with live notifications. VISIT WEBSITE CleverTap is a customer engagement and retention platform that offers the functionality to integrate app analytics and marketing. Powered by TesseractDB, a purpose-built database for engagement & retention, it combines the features of audience analytics, omnichannel engagement, and product A/B testing for marketing functions. VISIT WEBSITE Oracle Advertising and Customer Experience (CX), lets advertisers personalise their campaigns. Its flagship product, Oracle Moat, a comprehensive analytics and measurement platform, provides a suite of solutions across marketing and ad intelligence. Moat helps reach prospective customers, capture consumer attention, and measure the outcomes to unlock business potential. VISIT WEBSITE Meta Ads is a social media advertising platform leveraging the user base from Facebook, Instagram and Whatsapp to deliver personalised ads at scale. It offers Meta Business Suite and Meta Business Manager for managing and tracking ad performance. Utilising its AI-powered tools, advertisers can partially or fully automate with complete control over their ads. VISIT WEBSITE WebEngage is an end-to-end customer data platform, helping brands to strategise their customer engagement and retention functions. It supports third-party integration for use cases including customer segmentation, omnichannel engagement, and survey & feedback. VISIT WEBSITE ServiceNow features Robotic Process Automation Hub (RPA Hub), a scalable genAI-powered platform for orchestrating and managing a robotic workforce to execute various business processes. Its workflow automation enables tasks like lead management and campaign execution and supports integration with popular marketing tools to streamline processes. VISIT WEBSITE Tealium is a comprehesive customer data platform helping brands orchestrate and manage their data activation from a marketing standpoint. Its AudienceStream CDP functionality enables marketers to create custom campaigns via 1300+ integration options for several use cases. VISIT WEBSITE Qualaroo is a saas-based online survey creator offering Qualaroo Nudge, a proprietary technology for uploading custom properties for airtight targeting. It enables marketers to 'nudge' when user clicks on a page element, helping them to target visitors on their real-time activity. VISIT WEBSITE Zendesk is a Danish-American company that offers software-as-a-service products with the capabilities of omnichannel integrations. Its omnichannel messaging platform enables sales and marketing teams to easily track and consolidate customer tickets from various sources, ensuring enhanced customer experiences. VISIT WEBSITE WebEngage is an all-in-one marketing platform that integrates omnichannel engagement with live analytics features. It offers AI/ML-driven product recommendations engine that enables marketers to boost conversion for all channels, including the web and mobile apps. VISIT WEBSITE Sprinklr is a comprehensive enterprise software company offering omnichannel support capabilities for all customer-focused marketing functions. It provides no-code, easy-to-build API integrations to access real-time customer data from multiple sources — such as CRM, CDP and ecommerce platforms. VISIT WEBSITE SAP provides omnichannel marketing capabilities through its flagship product: SAP Emarsys. By accessing its purpose-built reports, teams can determine the effectiveness of their marketing campaigns, segments, and channels in achieving sales goals. Its B2B account engagement features let brands deliver predictable and personalised marketing-led B2B insights at scale. VISIT WEBSITE MoEngage is a global AI-driven marketing platform that enables brands to orchestrate omnichannel campaigns from a single intuitive interface. Utilising MoEngage's User Path Analysis capabilities, marketing teams can target customers across 10+ channels, depending on their purchase behaviour. VISIT WEBSITE Intuit Mailchimp is an AI-powered omnichannel platform that offers email and marketing automation functions. With its customised pre-built audience segments, marketers can scale their campaigns based on individual contacts' demographic information and shopping behaviour. VISIT WEBSITE Hubspot is a cloud-based, scalable customer platform that offers various marketing automation solutions with omnichannel support capabilities. It enables marketers to create omnichannel campaigns to connect and interact with customers across multiple channels in real-time. VISIT WEBSITE Bloomreach is an all-inclusive marketing automation platform that comes with omnichannel orchestration supports for various use cases, such as marketing campaign personalisation, and headless CMS commerce platform experience. VISIT WEBSITE Agillic specialises in offering global brands a comprehensive Omnichannel Marketing Automation Platform that enables them to create personalised marketing campaigns. Its multichannel marketing capabilities support multiple integrations, such as Playable and Sleeknote for lead generation, Zapier for automating routine processes, among others. VISIT WEBSITE Adobe Experience Cloud features Adobe Campaign, enabling marketers to synchronise their customer data from various channels for omnichannel marketing. By leveraging its omnichannel integration with Adobe Journey Optimiser, brands can build multi-step journeys, campaigns, and personalised real-time moments that follow their customers across channels. VISIT WEBSITE ActiveCampaign is an intelligent multichannel marketing automation platform that enables marketers to seamlessly connect campaigns across the channels that matter most to them. It helps enterprises streamline personalised marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. VISIT WEBSITE UiPath offers a comprehensive AI-powered robotic automation platform, enabling marketers to streamline recurring functions, such as lead automation and customer engagement. Utilising its capabilities, marketers can personalise and automate customer interactions, depending on their needs and preferences. VISIT WEBSITE SAP is a composable marketing automation technology provider, offering SAP Intelligent RPA solutions to automate repetitive, rules-based business processes, including marketing and sales. Using its tech stack, marketers can automatically extract product data from manufacturers' websites, update online inventory and import website and email sales. VISIT WEBSITE Microsoft offers Power Automate, a low-code and AI-powered RPA software that helps marketers streamline tasks like lead management, email campaigns, social media management, data analysis, content publishing, and customer feedback. Leveraging its capabilities, businesses can automate repetitive tasks, such as lead capture and email marketing workflows. VISIT WEBSITE IBM offers AI-powered Robotic Process Automation capabilities for CRM and marketing functions. It enables users to automate workflows with integrated OCR and intelligent chatbots, distribute work across multiple bots without human interventions and manage emails via low-code authoring tools. VISIT WEBSITE Hyland offers an AI-powered comprehensive robotic automation software suite, enabling marketers' teams to automate their campaigns. Its Natural Language Processing (NLP) technology allows businesses to automate repetitive marketing functions, such as execution of targeted and personalised strategies in near real-time. VISIT WEBSITE Datamatics is an intelligent automation platform, offering TruBot RPA designer, a low-code bot design tool for marketing teams to create customised bots quickly. It provides 500 pre-built components, enabling low-code design and rapid deployment capabilities with drag-and-drop options. VISIT WEBSITE Automation Anywhere offers Automation Success Platform powered by Vertex AI, enabling enterprises to develop a cloud-based digital workforce at scale. Leveraging its bots, ML, and AI technologies, marketers can automate their marketing and sales processes. One of its popular offerings is Automation Co-Pilot, a genAI-powered assistant that empowers businesses to create and summarise content. VISIT WEBSITE Appian is a global technology provider, delivering end-to-end process automation with RPA, AI, IDP and API integrations. Utilising the readily available APIs of this low-code platform, teams can create a series of connected digital business applications including customer management and marketing. VISIT WEBSITE Powered by Zoho Corporation, Zoho Analytics enables marketers to track all critical metrics in a single platform to enhance marketing outcomes. The company offers 75 pre-built data visualisation reports and dashboards on marketing performance for collaborative analysis. With its AI-powered assistant, marketers can generate automated insights, predict future trends, and configure smart alerts. VISIT WEBSITE Semrush is an online visibility management and content marketing SaaS platform, offering marketing analytics tools to global businesses. Its open-source analytical tools include Market Explorer and Traffic Analytics for understanding market trends and website traffic respectively. VISIT WEBSITE Nielsen is a global audience insights, data and analytics solution provider, helping marketers measure what people listen to and watch. It offers a comprehensive, AI-powered Nielsen Marketing Cloud platform with sub-products such as Audience Segments, Scarborough, and Advanced Audiences to understand audiences for different targeting initiatives. VISIT WEBSITE MoEngage is a full-stack marketing automation platform, offering consumer insights and analytics solutions for marketers to understand customer LTV. With MoEngage Analytics, they can measure user engagement, spot behavioural patterns, and act on retention to prevent app uninstalls. VISIT WEBSITE Microsoft Clarity is a behavioural analysis tool that helps marketers understand user interaction with their website. It supports features like Session recordings, Heatmaps, and ML insights in real time. Processing more than a petabyte of data from over 100 million users per month, Clarity accommodates limitless traffic for various marketing measurements at scale. VISIT WEBSITE Powered by AI-led insights, Merkle offers scalable marketing analytics and CX technology solutions, helping brands to optimise their campaigns. Some of its flagship solutions are Measurement & Media analytics, Consumer & Experience insights, and Product & Market intelligence. VISIT WEBSITE Hubspot offers marketing analytics and dashboard software, enabling businesses to make data-backed decisions for use cases, such as revenue generation, site analytics and detailed reporting. Leveraging the capabilities of its multi-touch revenue attribution model, marketers can monitor real-time website traffic via unique tracking codes. VISIT WEBSITE Google Analytics is an open-source analytics tool by Google, enabling marketing teams within organisations to better understand their customers via valuable insights. Consequently, businesses can use those insights to take action, such as website improvement and tailored audience list creation. VISIT WEBSITE Adverity is an integrated data analytics platform, enabling marketers to automate their customer's data integration and visualisation functions. It offers 600+ pre-built data connectors to popular marketing platforms, social media networks, SEO tools, and marketing automation solutions. The platform also provides pre-build dashboards to generate tailored reports. VISIT WEBSITE Adobe Experience Cloud offers Adobe Analytics and Adobe Target within its analytics tools solutions, enabling marketers to execute in-depth analysis of their customer data. Adobe Analytics allows the sales and marketing teams to mix, match, and analyse data from any digital point in the customer journey. VISIT WEBSITE Ahrefs features a suite of analytics tools under its Ahref Enterprise offering. It offers API and Looker Studio connectors, enabling marketing teams to elevate their SEO strategy with enterprise-grade and insights. Some of the criteria for its API endpoints include Backlinks, Organic & Paid Traffic, SERPs, Website health score and more. VISIT WEBSITE StackAdapt is a multi-channel programmatic advertising platform, enabling digital marketers to customise their strategy. It offers open and flexible DSP (Digital Signal Processing) capabilities for executing tailored ad campaigns. Furthermore, its ad previewer lets marketing teams preview video, display and native ads on desktop or mobile across 500+ publishers, covering 23 verticals. VISIT WEBSITE Rakuten is a global affiliate ad technology company, enabling advertisers to optimise their marketing strategies with data-driven insights. It offers AI-powered forecasting and benchmarking capabilities and dynamic multi-touch commissioning tools, allowing advertisers to customise their campaigns. It also supports first-party data collection integrations for both B2B and B2C marketers. VISIT WEBSITE Nielsen offers Nielsen Ad Intel, a cross-platform advertising intelligence platform with actionable insights to identify prospects, analyse brand strategies and learn from past advertising campaigns. It offers various advertising intelligence features such as ad spend monitoring, competitive benchmarking, global competitive insights and expert data harmonisation. VISIT WEBSITE Magnite is an independent sell-side advertising technology provider, enabling publishers to monetise their content across all screens and formats. It offers Magnite Streaming, a singular supply-side platform that merges technology from the Magnite CTV and SpotX platforms. Utilising this functionality, marketers can identify their potential audiences to restructure their targeting strategies. VISIT WEBSITE IBM offers a comprehensive suite of Watson Advertising to agencies and marketers. With Watson Advertising's AI-powered assistant, advertisers can customise their advertisements, based on real-time ad results. It also supports functionalities of cookieless advertising, ad fraud management and brand safety measurements. VISIT WEBSITE Google features a comprehensive list of AI-powered Ad tools under its Google Ads offering. Some of its popular tools include Keywords Planner, Ads Editor, Reach Planner, Ads Mobile App, Insights Finder, Ads API, and Recommendations Page. Additionally, it offers Google AdMob to help businesses plan their in-app revenue generation strategy. VISIT WEBSITE Criteo is an all-in-one connected commerce media platform, enabling marketers and agencies to scale their digital and physical assets. Leveraging the capabilities of its AI-powered technology, brands can develop strategies for intent-based product recommendations, multi-prolonged accessibility, contextual advertising, and more. VISIT WEBSITE Basis Tecnologies (formerly known as Centro), is a programmatic advertising platform, offering ad management tools for search, social and site direct via a single interface. Its flagship products are Basis Assistant and Basis Automate+. Basis Assistant is a Chrome extension, connecting 20+ platforms and tools, and Basis Automate+ is a digital advertising automation tool for simplifying campaign process. VISIT WEBSITE AppsFlyer is a mobile attribution company, helping mobile advertisers to identify their ad network. It offers a measurement suite, giving app marketers full visibility into their customer journeys while preserving their privacy. Utilising its AI-powered Creative Optimisation platform, marketers can formulate their creative strategy. VISIT WEBSITE Adtriba is a cross-channel digital marketing management platform based on data-driven attribution modelling. Its solutions include Adtriba Triangulation, enabling advertisers to witness the integration of diverse measurement methods, such as Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA) and Incrementality Testing. VISIT WEBSITE Adobe Experience Cloud offers connected advertising solutions with its natively integrated Adobe Advertising platform. Its consultancy-based reporting options come with AI-powered optimisation features, helping advertisers analyse their ad performance via 200+ measurement metrics. Utilising its connected TV (CTV) and search, social, and commerce tools, marketers can optimise their customer acquisition strategy. VISIT WEBSITE specialises in Conversational AI, generating autonomous conversations that appear human-like. These conversations form the foundation of brand engagement. Their AI-powered, no-code Dynamic Automation Platform manages around two billion conversations from a multitude of channels in numerous languages. VISIT WEBSITE Sprinklr offers a comprehensive suite of 250+ AI-intent bot templates for various industry verticals to accelerate bot development. Its specialised AI and compliant rule engine enables marketers to modify and automate their promotional campaigns for better engagement via suggestion-based personalised bots. VISIT WEBSITE Meta's new class of generative AI features and creative tools allow users to create and share custom stickers or update the visual style of their photos with a simple text prompt. They can also chat with 28 different AIs and get unique perspectives on topics like travel, games and food. VISIT WEBSITE is a UI-based platform that allows marketers to create a chatbot quickly and deploy it easily on multiple channels. Leveraging the capabilities of its conversational builder, enterprises can build the Dialogflow using dialogue messages. Some of its popular offerings include XO: Experience Optimisation and GALE(Beta). VISIT WEBSITE IBM watsonx Assistant is an interactive virtual agent that utilises natural language and AI, enabling users to set it up on their app and website. It offers fast and accurate responses to customers, enhancing their overall experience and satisfaction with its adaptive learning capabilities. VISIT WEBSITE Haptik helps enterprises manage their customer lifecycle with generative AI-powered conversational solutions to boost marketing and sales. It offers Contakt and Interakt to enhance overall CX, where Interakt enables marketers to send hyper-targeted and personalised campaigns to drive customers to take action on WhatsApp. VISIT WEBSITE Dialogflow is an all-in-one platform for developing chatbots, voice bots, and virtual agents using natural language understanding and Google AI. It helps marketing teams create conversational agents that can handle common customer requests and issues, such as FAQs, and order status at scale. VISIT WEBSITE Dialpad is a fully integrated unified conversation intelligence platform that utilises ongoing ML(Machine Learning) algorithms and does not require coding to configure a chatbot. It offers real-time insights and tips, helping marketing teams customise their approach for every customer. VISIT WEBSITE is a low code-no code, enterprise-grade generative AI platform offering readily available LLMs for CX transformations. Its omnichannel reporting and analytics suite for marketing enables organisations to streamline their customer journeys. VISIT WEBSITE is a global conversational AI technology provider optimised for operational efficiency at scale. It offers self-learning AI capabilities that emphasise Natural Language Understanding (NLU) along with intent suggestions. VISIT WEBSITE Avaamo is an all-in-one conversational AI platform for enterprises offering a suite of industry-specific skills developed to automate and resolve common use cases. It offers Outreach, which enables marketers to educate and engage with customers across existing touchpoints through proactive and personalised communication. VISIT WEBSITE Amazon Lex offers fully managed conversational AI interfaces with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It enables sales and marketing teams to automate user tasks in their applications like the CRM and across any digital channel. VISIT WEBSITE Zendesk is an AI-powered customer feedback software provider, offering customer satisfaction (CSAT) software to businesses across multiple industries. Its marketplace offers 1600+ apps and integrations, enabling marketers to create a complete customer feedback system. VISIT WEBSITE UserVoice provides product feedback management software for SaaS businesses. Its UserVoice Validation tool delivers actionable user insights to inform roadmap strategy. From testing ideas to ensuring satisfaction with released features, it helps research and marketing teams gather quick user feedback throughout the entire product lifecycle. VISIT WEBSITE Twilio provides integrated Mindful Feedback functionality within its Flex offering, enabling marketers to automatically take action based on real-time customer feedback. It automatically collects customer feedback after Flex interactions by capturing feedback over post-call voice IVR, outbound voice IVR, conversational SMS, Web SMS, email, and web surveys. VISIT WEBSITE Trustpilot offers ML and AI-powered feedback management tools, helping marketers build trust and loyalty through customer reviews. Its AI-driven Review Insights tool enables marketers to identify growth areas from negative feedback, whereas its Image Generator tool lets them enhance social media engagement. VISIT WEBSITE Survey Monkey is a global online survey and forms tech stack provider, offering AI-fueled market research solutions to businesses. Its enterprise feedback management program provides 250+ templates with the capabilities of customisation, allowing organisations to build tailored survey forms. VISIT WEBSITE Sprinklr is a unified customer experience platform (CXM), offering AI-powered feedback management capabilities with its flagship product: Sprinklr Surveys. It integrates solicited customer feedback with unified-CXM data, enabling brands to derive meaningful, actionable insights. Utilising its genAI-powered survey builder, marketers can create conversational surveys to streamline their NPS strategies. VISIT WEBSITE Salesforce is a comprehensive customer-oriented technology provider offering a feedback management suite. Salesforce's survey responses help marketers create personalised surveys based on their existing customers' data. Some of the supported applications of its feedback management platform are genAI-powered survey form development and sentiment-insights-based survey collections. VISIT WEBSITE QuestionPro is an online feedback software provider, offering ready-made survey templates to businesses across 40+ countries. Leveraging the capabilities of its customer satisfaction templates, advertisers and marketers can create and gather tailored questions. VISIT WEBSITE Qualtrics is an all-in-one customer experience solution provider, offering website & app feedback tools for organisations to collect customer feedback efficiently. Its digital experience analytics capabilities combined with DXA integrations, bring together verbal and behavioural data for in-depth analysis of user feedback. VISIT WEBSITE HubSpot is a one-stop marketing platform, providing customer feedback software under its Service Hub offerings. Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
The Citizen
5 days ago
- Business
- The Citizen
Will national dialogue fix SA or shield ANC?
With the economy faltering and race tensions rising, dialogue alone won't help if it's used to advance ANC agendas over national interests. Build One South Africa leader Mmusi Maimane makes a good point when he expresses concern that the coming National Dialogue might be hijacked by the ANC to deal with its own problems and not those of the country as a whole. We agree with him when he says national dialogues should be held after significant crises – and that we should probably have held one in the wake of the Covid pandemic… presumably to discuss how it had been handled and, even better, to put in places mechanisms to insure that looting of public funds in a dire emergency never happens again. Maimane is also correct that our country is in trouble. Our economy is slowly imploding and race relations are probably at the lowest point they have been since 1994. ALSO READ: Is the national dialogue a futile exercise? The ANC, though, is also in trouble – one only has to look at last year's election results for confirmation of that. The temptation for the ANC would be to turn the National Dialogue into a platform for pushing more aggressively for transformation and black economic empowerment as a way to head off its more radical rivals like the EFF and uMkhonto weSizwe party. However, that might save the ANC and wreck the country. NOW READ: Afrikaners must be part of the national dialogue
Metro
12-06-2025
- Entertainment
- Metro
Twitch streamer breaks down in laughter trying to promote MindsEye
Even paid Twitch streamers are struggling to promote MindsEye thanks to its rough performance. Some say that any publicity is good publicity, but games like MindsEye prove that isn't the case. It's pre-launch period already gave off odd vibes, with the co-CEO of developer Build A Rocket Boy insinuating that someone had paid for all the negative previews MindsEye had received. Now, the game is officially out and to say its launch has been troubled would be an understatement. It's quickly become the new punching bag for gamers, thanks to numerous bugs and glitches. We'd compare it to Cyberpunk 2077's launch, but at least that game worked on PC. Even the sponsored livestreams of MindsEye are doing more to hurt the game's image than help it, which has led to Build A Rocket Boy cancelling many of them. In a clip shared to Bluesky, streamer CohhCarnage, who has an audience of over 1.6 million on Twitch, revealed he had to cancel a sponsored MindsEye stream shortly before it began. 'My sponsored stream was supposed to start at 8, I opened up MindsEye, and as it was loading, my management contacted me and said, 'The sponsor does not want to do this right now. It would like to reschedule,'''' explained Cohh Carnage, pointing out that this has never happened before in his entire streaming career. Sign up to the GameCentral newsletter for a unique take on the week in gaming, alongside the latest reviews and more. Delivered to your inbox every Saturday morning. The internet is filled with other live reactions that do MindsEye no favours. In one clip shared to the MindsEye subreddit, DarkViperAU couldn't help but break down laughing at the end of his stream, despite being paid to promote the game, as he tried to inform his viewers where they could buy it. In a video on MindsEye's launch by MoistCr1TiKaL, he shares a clip from a stream by Sodapoppin (who has at least nine million Twitch followers) where the game kept crashing, forcing the streamer to read off talking points while he tried to fix it. Ironically, all this negative buzz could encourage sales of MindsEye, since some people will want to experience the game first hand, as it becomes a hit with streamers and their audiences. In a Reddit post, Build A Rocket Boy promised that a hotfix to address performance will arrive for PC by the end of the week and for consoles 'as soon as possible.' Build A Rocket Boy has ambitious long-term plans for MindsEye, as it's meant to incorporate a creation tool that lets you build your own mods and missions. The game's roadmap also promises new quests, multiplayer, and a Hitman crossover. More Trending A redemption arc for MindsEye certainly isn't impossible. Cyberpunk 2077 demonstrated that it's possible to salvage a game's reputation after an incredibly mess launch. However, that not only took years of work, but Cyberpunk 2077 had the benefit of incredibly strong launch sales and a workable PC version that showed the game could be great. Sales for MindsEye haven't been shared yet but while it lacks any formal reviews from outlets (due to no review codes being sent out), word of mouth from players suggests the game wouldn't be that good even if it did work as intended. Nobody should want a game to fail, but it's difficult to be optimistic about MindsEye's chances. Email gamecentral@ leave a comment below, follow us on Twitter. To submit Inbox letters and Reader's Features more easily, without the need to send an email, just use our Submit Stuff page here. For more stories like this, check our Gaming page. MORE: GTA producer's new game Everywhere looks like Roblox for adults MORE: Hitman 3 review – mission mostly accomplished MORE: Cyberpunk 2077 performance on base PS4 and Xbox One S is already a meme factory
Hans India
11-06-2025
- Business
- Hans India
Microsoft to Move Build Conference from Seattle in 2026, Ending Long Standing Venue Tradition
After nearly a decade of calling Seattle home, Microsoft has announced that its annual Build developer conference will be leaving the city in 2026. The tech giant has reportedly cancelled all future bookings at the Seattle Convention Center, where Build has been held since 2017. In a statement provided to 'The Seattle Medium', a Microsoft spokesperson confirmed the company's decision to move on from its home turf. 'Our plans for Build 2026 have changed, but our vision to empower builders and developers at a major event next year remains unchanged,' the spokesperson said. 'We appreciate the city and community for their support over the years.' While Microsoft has not revealed the new location for Build 2026, the departure marks a significant shift in tradition. Build began in 2011 as the successor to Microsoft's Professional Developers Conference (PDC) and MIX events. Initially launched at the Anaheim Convention Center in California, it briefly moved to the company's Redmond campus in 2012 before settling at San Francisco's Moscone Center for four years. Since 2017, Seattle has been the official venue, except during the pandemic years from 2020 to 2022 when the event was held virtually. The reasons behind the move remain unconfirmed by Microsoft. However, according to The Seattle Medium, internal communications suggest the decision may have been influenced by attendee feedback on downtown Seattle's environment. Concerns reportedly included the city's cleanliness, public drug use, and the visible presence of unhoused individuals around the event area. This year's Build conference also faced notable disruptions. Security was visibly heightened in response to protests against Microsoft's contracts with the Israeli government. Demonstrators gathered outside the venue in large numbers, with some entering the premises to interrupt keynotes and breakout sessions. Protesters also used creative tactics such as releasing balloons with alarms, distributing leaflets, and unfurling banners inside the convention center. Although Microsoft has not confirmed whether Build 2026 will be an in-person or virtual event, the shift away from Seattle signals a broader reassessment of its conference strategy. The company's emphasis remains on providing a major platform for developers and tech enthusiasts worldwide, albeit potentially from a new city or digital space. As Microsoft begins scouting a new home for Build, the decision leaves questions about how major tech events navigate city dynamics, protest activity, and attendees expectations in a post-pandemic era. For now, all eyes will be on where Build lands next—and how Microsoft plans to reimagine its flagship developer event outside the city it's called home for nearly a decade.
