Latest news with #CNDP


Ya Biladi
09-07-2025
- Business
- Ya Biladi
Teleperformance Morocco responds to layoff claims, citing security breach
Teleperformance in Morocco has responded to reports surrounding layoffs at the Moroccan branch of Orange, reaffirming its «commitment to respecting employees' rights and strictly complying with current laws». In a written statement sent to Yabiladi on Tuesday, July 8, the company stated that «on April 15, 2025, a security incident was reported to management». According to the statement, «an employee used her personal access badge to allow two unauthorized colleagues to enter a secured area governed by strict security protocols, particularly in relation to our PCI-DSS certification». In line with internal procedures, an investigation was carried out, including the review of surveillance footage, «conducted in full compliance with applicable regulations (CNDP authorization ref. A-PO-1074/2023)», the company added. Teleperformance stated that «the facts were formally acknowledged by the employees involved during individual interviews», and reminded that «access badges are strictly personal, and no third party is allowed entry into production areas without formal prior authorization». According to Orange Morocco, «the events constituted a serious breach of several internal policies, including the Code of Conduct, the group's data protection policy, the information systems security policy, and the IT resource usage charter». As a result, «management decided to terminate the employment contracts on grounds of gross misconduct». While acknowledging that the decision was «humanly difficult», Teleperformance emphasized «the absolute need to rigorously protect sensitive data, secure production environments, and fulfill our obligations to clients». The company added that «the disciplinary action taken in this case was solely based on a clear violation of security rules, and was in no way discriminatory». The statement comes in response to a letter circulated by the National Federation of Postal and Telecommunications Activities Employees (FAPT), part of France's General Confederation of Labor (CGT). On July 2, the union publicly criticized Orange over a labor dispute involving Teleperformance's Moroccan branch and employees affiliated with the Moroccan Labor Union (UMT). In the letter, reviewed by Yabiladi, the union denounced the dismissals as abusive, reportedly affecting three individuals.


Ya Biladi
08-07-2025
- Business
- Ya Biladi
Teleperformance Morocco responds to layoff claims, citing security breach
Teleperformance in Morocco has responded to reports surrounding layoffs at the Moroccan branch of Orange, reaffirming its «commitment to respecting employees' rights and strictly complying with current laws». In a written statement sent to Yabiladi on Tuesday, July 8, the company stated that «on April 15, 2025, a security incident was reported to management». According to the statement, «an employee used her personal access badge to allow two unauthorized colleagues to enter a secured area governed by strict security protocols, particularly in relation to our PCI-DSS certification». In line with internal procedures, an investigation was carried out, including the review of surveillance footage, «conducted in full compliance with applicable regulations (CNDP authorization ref. A-PO-1074/2023)», the company added. Teleperformance stated that «the facts were formally acknowledged by the employees involved during individual interviews», and reminded that «access badges are strictly personal, and no third party is allowed entry into production areas without formal prior authorization». According to Orange Morocco, «the events constituted a serious breach of several internal policies, including the Code of Conduct, the group's data protection policy, the information systems security policy, and the IT resource usage charter». As a result, «management decided to terminate the employment contracts on grounds of gross misconduct». While acknowledging that the decision was «humanly difficult», Teleperformance emphasized «the absolute need to rigorously protect sensitive data, secure production environments, and fulfill our obligations to clients». The company added that «the disciplinary action taken in this case was solely based on a clear violation of security rules, and was in no way discriminatory». The statement comes in response to a letter circulated by the National Federation of Postal and Telecommunications Activities Employees (FAPT), part of France's General Confederation of Labor (CGT). On July 2, the union publicly criticized Orange over a labor dispute involving Teleperformance's Moroccan branch and employees affiliated with the Moroccan Labor Union (UMT). In the letter, reviewed by Yabiladi, the union denounced the dismissals as abusive, reportedly affecting three individuals.


Morocco World
10-04-2025
- Politics
- Morocco World
Moroccan Authorities Warn of Unauthorised Use of Personal Data Following CNSS Leak
Morocco's National Commission for the Control and Protection of Personal Data (CNDP) has issued a warning regarding the risks linked to the unauthorized use of personal data in the aftermath of document leaks of the National Social Security Fund (CNSS). In a press release issued today, April 10, the CNDP reminded the public that the lawful processing of personal data must be based on the informed consent of individuals or within the framework authorized by Law No. 09-08. The use of any data obtained outside of this legal framework is deemed unlawful and constitutes an offense, the commission cautioned. The CNDP further emphasized its authority to investigate and inquire into data processing practices under Article 30 of Law No. 09-08, ensuring that personal data controllers comply with the law and that the data is protected in line with Article 24 of the same law. The CNDP stated that it is ready to receive complaints from individuals who believe they have been victims of data leaks or unauthorized publications. The commission declared that it will investigate whether the processing of such data complies with Law No. 09-08 and its regulations. Earlier this week, a group of Algerian hackers self-labelled as 'Jabaroot' claimed responsibility for infiltrating the official website of Morocco's Ministry of Economic Integration. The hackers released sensitive data, reportedly belonging to thousands of Moroccan employers across nearly 500,000 businesses, as registered by the National Social Security Fund (CNSS). Initial checks by relevant stakeholders revealed that some of the leaked documents attributed to the cyberattack were found to be false, inaccurate, or distorted. Tags: Algerian hackerCNDPCNSS


Morocco World
22-03-2025
- Politics
- Morocco World
Morocco's Data Protection Authority to Examine Privacy Concerns in Video Surveillance
Rabat – Morocco's National Commission for the Protection of Personal Data (CNDP) has announced plans to hold hearings to establish regulations that protect privacy in the use of video surveillance. In a statement released on Friday, the CNDP explained that this initiative aims to ensure a unified interpretation of Law 09-08, which governs the protection of personal data. The commission seeks to engage all stakeholders involved in video surveillance to establish clear guidelines and safeguards. 'The use of video surveillance is now a key issue, covering various aspects such as the protection of public and private spaces, the recording of events for research or security purposes, and risk prevention,' the statement noted. The CNDP noted that approaches to video surveillance differ worldwide, depending on each country's legal framework, cultural norms, and security needs. For instance, the use of technologies like facial recognition in public spaces raises ongoing questions about necessity, acceptability, and risks to personal data protection, the data protection authority noted. The commission noted the need for careful and balanced discussions that respect constitutional values, public interest, and citizens' rights. It called for a thoughtful approach to integrating new surveillance technologies while safeguarding privacy. CNDP's statement comes after reports suggested that Rabat is set to install 4,000 AI-powered cameras with facial recognition capabilities by the end of 2025. The project aims to enhance security, especially ahead of major events like the 2025 Africa Cup of Nations and the 2030 World Cup. The new system is set to include advanced cameras, automatic license plate recognition, and AI to monitor behavior patterns in real-time. However, the project, especially the use of facial recognition technology, has raised concerns about mass surveillance and the ability to track individuals without their consent. Many worry that this technology could be used to monitor everyday activities and potentially violate citizens' privacy in public spaces. Tags: data protectionsurveillance cameras


Ya Biladi
19-03-2025
- Politics
- Ya Biladi
Morocco's CNDP launches deliberation on AI and personal data protection
The Moroccan National Commission for the Protection of Personal Data (CNDP) has launched a deliberation on the use of Artificial Intelligence (AI) for processing personal data. These processes, which require special attention to integrity, transparency, fairness, and clarity, must ensure that citizens have access to means of redress, stated the CNDP in a press release. The Commission emphasized its commitment to ensuring compliance with existing legal provisions, particularly law 09-08. As part of this effort, an international benchmark has been carried out, and consultations with global data protection authorities and organizations have taken place, according to the same source. The CNDP plans to consult a broad range of stakeholders, including national and international experts, scientific and professional organizations, institutions, civil society groups, and any individuals or entities capable of shedding light on the topic.