logo
How has Ryanair changed its cabin baggage rule – and will other airlines do it too?

How has Ryanair changed its cabin baggage rule – and will other airlines do it too?

The Guardian9 hours ago
For all but the most seasoned travellers the metal bag sizers used by budget airlines have become an instrument of fear because of the heavy financial penalty incurred if hand baggage is too big to fit.
But as the summer holiday season gets under way there is some good news for those who struggle to travel light: Ryanair has announced it is increasing the size of the small 'personal' bag you can take in the cabin for free by 20%.
Yes. But it comes as airlines fall into line behind a new EU guaranteed bag size of 40cm by 30cm by 15cm. The current dimensions of the Ryanair free carry-on limit are 40cm by 25cm by 20cm – below the EU rule. It is increasing them to 40cm by 30cm by 20cm.
Ryanair trumpets this is 'bigger than the EU standard'. It says the change 'will be implemented over the coming weeks, as our airport bag sizers are adjusted'.
The size change represents a 20% increase in volume and means Ryanair will be accepting free bags one-third bigger than the new EU minimum.
But that is the only aspect of Ryanair's baggage policy that is changing. If you get it wrong and a gate check reveals the bag is oversized you will pay a fee of £60. A larger cabin bag can be added to a flight booking for £6 to £36 depending on the route but, again, if it is deemed too large at the airport it will cost £75 to stow.
Some won't have do anything. Rival budget airline easyJet, for example, already allows a more generous free underseat bag. Wizz Air's current free bag policy is the same as the one that Ryanair is moving to.
The airline association Airlines for Europe (A4E) says its 28 members have started applying the bag dimensions which were agreed by EU transport ministers last month.
'This will bring more clarity to passengers across Europe,' says its managing director, Ourania Georgoutsakou. 'From city-hoppers to family travellers, everyone will benefit from the same clear rule across our members' networks.'
Standardising cabin-bag rules has been on the Brussels agenda for years with the decision to settle on a size enabling frequent travellers to buy one piece of luggage that will be accepted by multiple airlines.
All A4E airlines will be following the bag rule by the end of the 2025 summer season, it says, adding that 'carriers will continue to permit larger personal items at their discretion'.
Not yet, but they could be. European consumer groups are calling on EU lawmakers to investigate budget airlines for 'exploiting consumers' by charging for hand luggage.
In May, BEUC, an umbrella group for 44 consumer organisations, called for Brussels to investigate seven airlines, including Ryanair, easyJet and Wizz Air for this. BEUC director general Agustín Reyna said the airlines were 'ignoring the EU top court who ruled that charging [for] reasonably sized hand baggage is illegal'.
The organisation was referring to a EU court of justice ruling in 2014 that said the 'carriage of hand baggage cannot be made subject to a price supplement, provided that it meets reasonable requirements in terms of its weight and dimensions'.
In the meantime, Spain has become a battleground for the issue. Last year, its consumer affairs ministry fined five carriers, including Ryanair, a total of €179m (£150m) for charging passengers for hand luggage and seat reservations. Now low-cost carrier Wizz Air is being investigated, too.
Ryanair's chief executive, Michael O'Leary, says no. He is dismissive of the Spanish effort, recently telling the Guardian the country has a 'mad minister who's decided that as General Franco passed some law 30 years before Spain joined the EU, passengers are free to bring as much baggage as they want.'
A Spanish court has now temporarily suspended the fines on three of the airlines (including Ryanair) while the matter is under judicial review, after a legal challenge.
To complicate matters further, last month the transport committee of the European parliament voted to give passengers the right to an extra piece of free hand luggage weighing up to 7kg.
Under the new rule, travellers could bring one cabin bag measuring up to 100cm (based on the sum of the dimensions) on board their flight, as well a personal bag, at no additional cost. (MEPs also want children under 12 years old to be seated next to their accompanying passenger free of charge.)
The proposed law requires approval from 55% of EU member states, but if adopted after the negotiations due to start this month, would extend to all flights within the EU, as well as routes to and from the EU.
The airline industry is predictably opposed, stating that the cost of the bag will be folded into overall prices, pushing up fares.
'Europe's airline market is built on choice,' Georgoutsakou says. 'Forcing a mandatory trolley bag strips passengers of that choice and obliges passengers to pay for services they may not want or need. What's next? Mandatory popcorn and drinks as part of your cinema ticket?
'The European parliament should let travellers decide what services they want, what services they pay for and, importantly, what services they don't,' she says.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Seven UK airports where staff ‘get paid bonuses to catch easyJet passengers with oversized cabin bags' are revealed
Seven UK airports where staff ‘get paid bonuses to catch easyJet passengers with oversized cabin bags' are revealed

The Sun

time40 minutes ago

  • The Sun

Seven UK airports where staff ‘get paid bonuses to catch easyJet passengers with oversized cabin bags' are revealed

A LEAKED email has revealed how airport staff earn bonuses for catching out passengers travelling with oversized baggage. Staff at Swissport are reportedly receiving bonuses for stopping tourists with large bags at gates in airports. 6 6 The email described how staff could receive £1.20 (£1 after tax) per bag they seize. It was sent to Swissport employees at seven UK airports. The firm runs passenger gates at airports across the world, including the UK. Staff at Belfast, Birmingham, Glasgow, Jersey, Liverpool and Newcastle airports received the email. Seen by The Sunday Times the message encourages staff to stop holidaymakers at gates if they suspect their bag is too large. Staff were incentivised with payments for every bag they flagged as too big. The email described this as 'the easyJet gate bag revenue incentive' and said it was intended to 'reward agents doing the right thing.' It went on to detail how payments would be made directly to employees who caught out travellers with large bags. The Sun understands the email was sent in November 2023 with the policy still in force today. Staff who were concerned with meeting their targets were told they would be provided with internal tracking to identify opportunities for training and support for individual agents. Moment EasyJet passenger is SLAPPED by airport worker as he screams abuse at staff after being refused entry to plane It was signed by Dean Martin, a Swissport station manager at Glasgow airport and read: 'Thank you for your ongoing contribution to the success of easyJet' Staff members employed by another company, DHL Supply Chain, also have an incentive programme for identifying easyJet bags as too large. Under DHL Supply Chain staff at Gatwick, Bristol and Manchester airports recieve a nominal fee for catching out unsuspecting easyJet travellers. Passengers on easyJet flights are allowed by the airline to take one small bag on their plane for free. 6 6 Larger bags can be placed in overhead lockers but customers are charged extra for this service. The airline made an eye watering £9 billion in revenue last year. The incentive for staff applies if they catch a passenger whose bag is deemed too big for them to take it onto the plane. This is usually either because customers haven't paid to take a larger suitcase on board or because their free hand luggage is too large. Boarding gates are usually equipped with metal boxes that customers bags must fit into to be eligible to take on board. If customers bags are too large to fit into the boxes they are charged an extra fee at the gate for their luggage. EasyJet is said to charge £48 at the gate for this, £1.20 of that is paid to the ground handler. Both Swissport and DHL Supply Chain decide how much their staff are paid for catching out unsuspecting holidaymakers. 6 6 A spokesman for easyJet said: 'EasyJet is focused on ensuring our ground handling partners apply our policies correctly and consistently in fairness to all our customers. 'Our bag policies and options are well understood and we remind customers of this when booking, before they travel and on their boarding pass, which means a very small proportion of customers who don't comply will be charged at the airport.' A spokesman for Swissport said: 'We serve our airline customers and apply their policies under terms and conditions for managing their operation. "We're highly professional and our focus is on delivering safe and efficient operations, which we do day in and day out for four million flights per year.' A spokeswoman for DHL Supply Chain said the company requires 'all colleagues to consistently adhere to [the easyJet baggage policy] and this is recognised as part of their remuneration'. She added: 'Doing so ensures we provide a smooth travel experience for every passenger.' The Sun has contacted Swissport and easyJet for comment. Holiday packing tips Jemma Solomon, aka The Label Lady has got 5 packing tips to help you get organised for your next holiday. 1. Write a list Think about all the essentials you need to take with you; suncream, medicine, a few games for the kids, beach towels, and write everything in one list, which you can tick off as you add it to your suitcase. Or for complete ease, try Google's AI app - Gemini - which will create a list for you and help you not over pack. 2. Involve your kids Jemma said: 'My girls are getting older, they're 11 and nine, and they enjoy helping to pack. So I send them a list, and say 'this is what you need' and they follow the list. 'And then I give them a rucksack each - and say to them 'you can have whatever you want in there as long as it's not liquid', and they can take that on the plane. And that's their 'home away from home' items.' 3. Try a hack or two She said: "I think they all work, but for different reasons - and you've just got to pick the right one for your trip. "Rolling your clothes is really good to stop your clothes from getting creases. And if you're trying to get a lot of items into your case, it's a space saver. 'Packing cubes are great - for example, I'm going on holiday with my three kids and we're all using the same suitcase for our clothes. "These handy compartments let you separate your clothes, toiletries and tech into designated cubes, maximising luggage space by keeping your items compressed and neatly stacked. "I love taking them abroad with the family and it means my kids can easily take charge of their own items once we've arrived." 4. Decant beauty products Do you really need to take full-size bottles of shampoo and conditioner with you? The beauty industry has evolved so much, you can now buy shampoo bars or sheets - which are much lighter and smaller. Or, if you'll be popping to the shops when you're abroad, consider buying some items when you arrive. 5. Get organised before you come home Jemma said: 'When you repack on holiday [before coming home], the trick is to separate clean from dirty clothes. 'Also pack it in some form of order - so lights, darks, colours for items that need washing, or if you wash your clothes by person in the household, piles for each person. "Then you can put it straight into the washing machine. Do it straight away, don't leave it."

Scots airport staff paid bonuses for catching passengers breaking airline's luggage rules
Scots airport staff paid bonuses for catching passengers breaking airline's luggage rules

Scottish Sun

timean hour ago

  • Scottish Sun

Scots airport staff paid bonuses for catching passengers breaking airline's luggage rules

The scheme was rolled out across several airports Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) SCOTTISH airport staff are being paid extra cash for catching passengers with oversized cabin bags. Workers at Swissport, who run gates at airports across the country, were given the baggage bonuses for catching easyJet punters trying to pull a fly one with their carry on luggage. Sign up for Scottish Sun newsletter Sign up 4 The extra cash was paid to staff trying to break easyJet's baggage rules Credit: Alamy 4 Easyjet's baggage rules allow flyers to have one small bag for free and they have to pay for a large cabin bag Credit: Getty 4 The policy was rolled out at Glasgow Airport Credit: John Kirkby - The Sun Glasgow The extra cash is being paid for bags taken off passengers at the gate. Extra money is paid to workers who take bags off punters who either haven't paid for a cabin bag or people trying to take on a bag too big to be a carry on. An email, seen by The Sunday Times, told Swissport staff about the 'easyJet gate bag revenue incentive' and was sent to workers in November 2023. The scheme was rolled out at Glasgow, Belfast, Birmingham, Jersey, Liverpool and Newcastle Airports. Staff are paid an extra £1.20 for every bag they stop getting on the plane. The email said Swissport crews are 'eligible to receive £1.20 (£1 after tax) for every gate bag taken, effective immediately' and said the policy is 'intended to reward agents doing the right thing'. It was signed off saying: 'Thank you for your ongoing contribution to the success of easyJet'. EasyJet currently allows every passenger to bring on one bag that fits under the seat in front for free. Larger cabin bags have to be booked in advance and cost anything upwards of £5.99. But if punters will also be charged a £48 airport bag fee if they get caught with an oversized bag or if they try to get a bag onboard they haven't paid for. Moment man 'headbutted dad at Manchester airport before brawling with cops' One Swissport worker (who only earn £12 per hour) told The Times: 'Confronting people with excess baggage is like taking on fare dodgers. 'You risk abuse or worse — imagine stopping a group of lads on a stag weekend and telling them, 'I'm going to have to charge you more than you paid for your tickets to check those bags into the hold'.' A Swissport spokesperson said: 'We serve our airline customers and apply their policies under terms and conditions for managing their operation. "We're highly professional and our focus is on delivering safe and efficient operations, which we do day in and day out for four million flights per year.' An easyJet spokesperson added: 'EasyJet is focused on ensuring our ground handling partners apply our policies correctly and consistently in fairness to all our customers. 'Our bag policies and options are well understood and we remind customers of this when booking, before they travel and on their boarding pass, which means a very small proportion of customers who don't comply will be charged at the airport.'

Airline's Jane Boulton left red-faced as iconic no-nonsense easyJet star admits she's missed her own flight for the very first time
Airline's Jane Boulton left red-faced as iconic no-nonsense easyJet star admits she's missed her own flight for the very first time

Daily Mail​

timean hour ago

  • Daily Mail​

Airline's Jane Boulton left red-faced as iconic no-nonsense easyJet star admits she's missed her own flight for the very first time

Airline's iconic no-nonsense former check-in manager Jane Boulton has been left red-faced as she admitted to fans she missed her own flight this week. Jane shot to fame in the early noughties as ITV cameras followed her and the rest of her easyJet colleagues as they dealt with day-to-day operations of the busy low-cost airline. Boulton, who was based in London Luton, was known for her sharp wit, and less than sympathetic approach to passengers who had missed their flights. However, it appears the former airline worker-turned social media star has been dealt her karma as she told fans she missed her own flight for the very first time. Taking to Instagram on Friday, she said: 'Came to for an interview with Lewis Nicholls yesterday and, guess what guys, for the first time in my life it was not easy because I did not get there on time. 'We got stuck in the most horrific traffic on the way to Gatwick, there was an accident and literally we came off the motorway to queue up for the Gatwick turn off and it took us probably an hour to get from there.' Jane added that her 40-minute usual journey took a whooping two hours as she raced to catch her flight. She continued: 'We missed the check-in by how long? One minute. And as nice as I was... but no, she wasn't having any of it. 'So we missed our little flight with Eastern Airways and had to book on a train, so we should have arrived here at 10 yesterday morning and we got here at about four, three o'clock.' 'So I know how people feel now, and I can honestly say a lot of people out there are probably thinking 'karma'.' The mum-of-three went on to reveal she's staying at the picturesque Cornwall Hotel and Spa while in the tourist hotspot. Fans flooded Jane with comments, with many repeating her iconic phrases from Airline back to here. One wrote: 'Well I'm sorry but a coffee shop does not look like departures (love you Jane).' A second posted: 'Jane, it's a plane not a bus, much love as always though.' 'It is easy if you get here on time as Jane Boulton once told a customer,' joked a third follower. While a fourth penned: 'A coffee shop is not departures!' Jane, Now a married mother-of-three living in South London, famously had to put up with some very angry passengers and previously revealed the truth about Airline. She no longer works in the airline industry and quit the business in 2014. She now runs her own company called Party Paradise UK. The show ended in 2006 and Jane said she still keeps in touch with co-stars Leo Jones and Katrina Leeder. Jane has now gone viral TikTok with clips of her comeback from the show still being sent around. The videos have been viewed more than 26 million times.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store