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iQor CXBPO™ Expands in Santa Rosa With a New State-of-the-Art CX Facility

iQor CXBPO™ Expands in Santa Rosa With a New State-of-the-Art CX Facility

Yahoo27-05-2025
Strategic Expansion Enhances iQor's Scalable Capabilities to Drive Transformational CX and Meet Growing Demand
FT. LAUDERDALE, Fla., May 27, 2025 (GLOBE NEWSWIRE) -- iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) solutions provider, today announced the expansion of its operations in Santa Rosa, Philippines. The new facility enhances iQor's ability to support its growing client base while reinforcing its commitment to delivering best-in-class customer experiences.
'At iQor, we harness technology and innovation to create exceptional experiences for our employees and clients,' said Regional President – Philippines Fleurette Navarro. 'Santa Rosa's strong infrastructure and skilled workforce make it an ideal location for our continued growth. This expansion strengthens our ability to deliver outstanding CX solutions and AI-powered analytics while fostering a dynamic work environment that benefits our team members and the local community.'
Santa Rosa's 25,000-square-foot site adds 400 seats, with room to grow. This expansion brings iQor's footprint in the Philippines to 18 locations totaling over 1 million square feet.
'The continued growth of the BPO industry in the Philippines reaffirms our country's position as a premier destination for innovation, talent, and service excellence,' said Jack Madrid, President and CEO of IBPAP. 'iQor's expansion highlights the confidence that global companies place in the capabilities of the Filipino workforce. We welcome their ongoing investment, which contributes to the professional development of our people and strengthens the country's leadership in the global customer experience arena.'
iQor's infinityAiQ™ platform harnesses AI to enhance every stage of the customer experience journey through technology, talent, and data-driven insights. From recruiting and training to performance management and compliance, infinityAiQ™ empowers high-performing teams with intelligent tools and real-time analytics. These innovations accelerate hiring and onboarding while driving efficiency, agility, and customer satisfaction that accelerates business growth for clients.
iQor is a value-driven, Great Place to Work®-Certified™ global business process outsourcing organization committed to creating rewarding experiences and human connections. Employees enjoy flexible work-in-office and work-at-home positions. iQor's 18 contact centers in the Philippines archipelago span Luzon, Visayas, and Mindanao. Interested candidates are encouraged to apply at https://apply.iqor.com.
About iQor CXBPO™iQor CXBPO™ is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.
CONTACT: iQor Global Contact Nicole Gobbo Director of Communications nicole.gobbo@iqor.com iQor Philippines Contact Marilou Vergara Director, Marketing Operations – Philippines marilou.vergara@iqor.com
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Market to Reach $10.2 Billion by 2030 - Surge in Awareness Campaigns on Early Cancer Detection Supports Growth
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Market to Reach $10.2 Billion by 2030 - Surge in Awareness Campaigns on Early Cancer Detection Supports Growth

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Digital Giants Such as Google, Meta, Amazon, and TikTok Reshape Ad Spending as Retail Media, CTV, and DOOH Lead Emerging Trends
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Market to Reach $14.6 Billion by 2030 - Grid Expansion and Smart Utility Rollouts Spur Procurement of Advanced and Connected Equipment Fleets
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The rise of renewable energy, particularly solar and wind, is also influencing demand, as utility crews require specialized equipment to install, connect, and maintain distributed energy assets. These diverse regional and sector-specific needs are shaping a highly dynamic market, with manufacturers offering tailored solutions to meet local challenges and regulatory Features: Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2024 to 2030. In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa. Company Profiles: Coverage of players such as Altec Inc., Ammann Group, Caterpillar Inc., CNH Industrial, Doosan Corporation and more. Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments. Key Insights: Market Growth: Understand the significant growth trajectory of the Garbage Trucks segment, which is expected to reach US$6.9 Billion by 2030 with a CAGR of a 3.0%. The Street Sweeper segment is also set to grow at 3.5% CAGR over the analysis period. Regional Analysis: Gain insights into the U.S. market, estimated at $3.3 Billion in 2024, and China, forecasted to grow at an impressive 6.1% CAGR to reach $2.9 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific. Scope of Study: Product (Garbage Trucks, Street Sweeper, Static Compactors, Winter Maintenance Equipment, Sewer & Drainage Equipment) Type (Electric Utility Equipment, Conventional Utility Equipment) End-Use (Municipal End-Use, Industrial End-Use, Airport End-Use, Other End-Uses) Key Attributes: Report Attribute Details No. of Pages 371 Forecast Period 2024 - 2030 Estimated Market Value in 2024 12 Billion Forecasted Market Value by 2030 14.6 Billion Compound Annual Growth Rate 3.3% Regions Covered Global Key Topics Covered: MARKET OVERVIEW Influencer Market Insights World Market Trajectories Tariff Impact on Global Supply Chain Patterns Utility Equipment - Global Key Competitors Percentage Market Share in 2025 (E) Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E) MARKET TRENDS & DRIVERS Rising Infrastructure Modernization Efforts Throw the Spotlight on Next-Gen Utility Equipment Demand Grid Expansion and Smart Utility Rollouts Spur Procurement of Advanced and Connected Equipment Fleets Here`s How Electrification of Utility Fleets Is Driving Innovation in Battery-Powered Equipment Platforms Aging Utility Assets and Workforce Gaps Strengthen the Business Case for Automated and Ergonomic Machinery Growing Frequency of Natural Disasters Accelerates Demand for Rapid Deployment and Emergency Response Equipment Telecom Network Upgrades and 5G Expansion Expand the Addressable Market for Compact Utility Construction Equipment Here`s the Story: How Urbanization and Undergrounding Projects Are Boosting Demand for Trenchers and Vacuum Excavators Technological Advancements in Telematics and Fleet Management Tools Drive Adoption of Smart Utility Equipment Rising Adoption of Hybrid and Electric Aerial Devices Reflects Sustainability Goals Across Utility Operators Fleet Standardization and Multi-Use Equipment Platforms Generate Cost Efficiencies and Broaden Appeal Increased Focus on Worker Safety and Compliance Propels Innovation in Stabilization and Lifting Technologies Rural Electrification Projects in Emerging Economies Sustain Long-Term Demand for Off-Road and Trailer-Mounted Units FOCUS ON SELECT PLAYERS |Some of the 32 companies featured in this Utility Equipment market report Altec Inc. Ammann Group Caterpillar Inc. CNH Industrial Doosan Corporation Furukawa Co., Ltd. Hitachi Construction Machinery Hyundai Construction Equipment IHI Corporation JCB Kobelco Construction Machinery Komatsu Ltd. Liebherr Group Manitowoc Company, Inc. Mitsubishi Heavy Industries SANY Group Terex Corporation Volvo Construction Equipment Wacker Neuson SE Zoomlion Heavy Industry For more information about this report visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. Attachment Utility Equipment Market CONTACT: CONTACT: Laura Wood,Senior Press Manager press@ For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

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