NIISe To Be Operational In October
Immigration director-general Datuk Zakaria Shaaban said the entry control system would be used to screen visitors and tourists prior to their departure from their country of origin to Malaysia.
'Currently, we have separate systems that do not allow access to data from other agencies, such as the Royal Malaysia Police (PDRM), but now, we will integrate all the data to produce a more effective output before making any decisions.
'Through this system, tourists and visitors will be screened in their countries of origin before departure. If they are found to be ineligible to enter (Malaysia), the airline will automatically prevent them from boarding,' he said when appearing as a guest on Bernama TV's Ruang Bicara tonight.
He said the application of NIISe was among the department's initiatives to utilise AI technology to enhance the efficiency and integrity of its service delivery to the community.
'Through NIISe, we will also introduce a chatbot, allowing the public to ask questions directly through the system without needing to make phone calls or visit counters,' he said.
According to him, the use of AI technology in JIM's operations was also in line with the Home Ministry's direction to expand the use of technology within the ministry under the theme 'AI for KDN, KDN for AI'.
Zakaria said the autogate system using quick response (QR) code technology at the Kuala Lumpur International Airport (KLIA) would also incorporate AI for facial recognition, thereby addressing integrity issues more effectively.
'I see that in managing integrity, this technology greatly helps us reduce human involvement in decision-making. That is why we are moving towards fully using autogates at our entry points,' he said.
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