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T-Mobile delists Go5G plans from its retail system and introduces bizarre new policy

T-Mobile delists Go5G plans from its retail system and introduces bizarre new policy

Phone Arena15-06-2025
T-Mobile's Experience More and Experience Beyond plans introduced in April were expected to replace Go5G plans from the get-go and the inevitable has now happened.
T-Mobile claims that its new plans provide more value, but that statement might be a little misleading, considering unlike Go5G plans, the Experience plans don't include taxes and fees. In late April, shortly after the new plans were announced, it was reported that T-Mobile was discouraging employees from activating Go5G plans for customers. The company didn't deny the rumor and only reiterated that the plans would remain available for a limited time.
In May, Go5G plans were removed from the company's website but it mentioned other ways to sign up for them, such as calling T-Mobile or placing an order via chat. And now, the plans have also vanished from T-Mobile 's systems. In essence, the plans have been grandfathered, which means that while people already on Go5G will be able to keep plans, others won't be able to sign up for them.
—SettleAsRobin, Reddit user, June 2025 Apparently, you might still be able to activate Go5G plans through customer care staff, but the retail staff has lost access to them.
Additionally, T-Mobile is also retiring watch and tablet plans with included taxes and fees. From June 18, the company will only offer taxes and fees-excluded versions of these plans. Unlike before, you will be able to mix tax and untaxed plans. This means that even if you are on an old, tax-included plan, your new lines will be tax-included. This might result in some billing confusion, but that's just the way things are now. With Go5G plans all but gone, T-Mobile has moved away from its "What You See Should Be What You Pay" slogan of 2017. The company appears to be reinventing itself as a premium brand. Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone.
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