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Seven Umrah companies breach housing rules

Seven Umrah companies breach housing rules

Arab Newsa day ago
RIYADH: The Ministry of Hajj and Umrah recorded offenses by seven Umrah companies for housing pilgrims in unlicensed accommodation, a breach of regulatory guidelines.
The findings were part of the ministry's oversight efforts to monitor service quality for pilgrims, the Saudi Press Agency reported on Wednesday.
The ministry said these incidents affect pilgrims' safety and comfort and that it has begun legal action against the companies to enforce penalties under the law.
The authority affirmed its commitment to ensuring pilgrims receive their full rights with the highest quality and efficiency.
The ministry said it will not tolerate any entity failing contractual obligations or endangering pilgrims' safety, the SPA added.
It urged all Umrah companies to comply with laws and provide agreed services on time to support a positive experience for pilgrims during their stay in the Kingdom.
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Seven Umrah companies suspended for housing pilgrims in unlicensed accommodations
Seven Umrah companies suspended for housing pilgrims in unlicensed accommodations

Saudi Gazette

timea day ago

  • Saudi Gazette

Seven Umrah companies suspended for housing pilgrims in unlicensed accommodations

Saudi Gazette report RIYADH — The Ministry of Hajj and Umrah has suspended seven Umrah companies after detecting serious violations, including housing pilgrims in unlicensed accommodations — a direct breach of approved regulatory guidelines. In a statement issued Tuesday, the ministry said the violations pose significant risks to the safety and comfort of pilgrims and confirmed that it had taken immediate legal action against the offending companies, with penalties to follow as stipulated by law. The ministry reiterated its commitment to ensuring that all pilgrims receive their full rights in line with the highest standards of quality and efficiency. It warned that it will not tolerate any company that fails to uphold its contractual obligations or jeopardizes the safety of pilgrims. All Umrah operators were urged to fully comply with the official regulations and to deliver the agreed services within the set timelines. The ministry stressed that adherence to these standards is essential to enhancing the pilgrim experience and ensuring satisfaction throughout their stay in the Kingdom.

Seven Umrah companies breach housing rules
Seven Umrah companies breach housing rules

Arab News

timea day ago

  • Arab News

Seven Umrah companies breach housing rules

RIYADH: The Ministry of Hajj and Umrah recorded offenses by seven Umrah companies for housing pilgrims in unlicensed accommodation, a breach of regulatory guidelines. The findings were part of the ministry's oversight efforts to monitor service quality for pilgrims, the Saudi Press Agency reported on Wednesday. The ministry said these incidents affect pilgrims' safety and comfort and that it has begun legal action against the companies to enforce penalties under the law. The authority affirmed its commitment to ensuring pilgrims receive their full rights with the highest quality and efficiency. The ministry said it will not tolerate any entity failing contractual obligations or endangering pilgrims' safety, the SPA added. It urged all Umrah companies to comply with laws and provide agreed services on time to support a positive experience for pilgrims during their stay in the Kingdom.

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