Royal Air Maroc, Al Barid Bank Launch Digital Payment Solution at Casablanca Airport
According to the joint statement, the partnership between RAM and Al Barid Bank has resulted in the development of 'Barid Payment Mobile,' an integrated mobile application that operates on tablets equipped with NFC payment terminals.
This technology enables passengers to make contactless payments by simply approaching the terminal with their bank card or smartphone.
According to the same source, this solution eliminates traditional payment terminals, offering a faster, smoother, and fully mobile experience, allowing customers to complete transactions directly on the agent's mobile terminal in a simple and secure manner.
More than 24 specially trained agents will assist travelers throughout the airport, offering a range of additional services including 'Select Seat' for preferred seating, access to Business Lounges, Business Class upgrades subject to availability, and the exclusive 'Loft' service that combines Premium Lounge access with Fast Track privileges.
The initiative will initially be implemented at Casablanca Airport, then gradually expanded to Paris Orly and eventually to other airports. Three dedicated counters have been strategically positioned in key areas of the passenger journey: check-in, transit, and boarding zones.
Read also: Royal Air Maroc Expands Fleet with New Boeing 737 MAX 8 Deliveries
'This system reinforces our commitment to offering a smooth, personalized, and digital customer experience from the moment of arrival at the airport,' stated Hamid Addou, CEO of Royal Air Maroc.
'It is part of a global program to transform the customer experience, from the purchase of tickets through our new mobile application and website royalairmaroc.com, to the baggage delivery process,' he continued, adding that this program will span 12 months, with the ambition of elevating Casablanca to the status of a regional aviation hub of reference.
Al Amine Nejjar, Chairman of Al Barid Bank's Management Board, voiced their pride in putting their digital payment expertise at the service of this pioneering initiative with Royal Air Maroc.
'This partnership illustrates our common desire to innovate to simplify the daily lives of citizens and travelers, by offering Barid Payment Mobile, a secure and cutting-edge soft POS solution,' he noted.
This initiative marks a major step in the digitalization of air transport services, concludes the statement. It forms part of a broader transformation program conducted by Royal Air Maroc aimed at enhancing the customer experience at every stage of the journey, from booking to baggage delivery. Tags: Al barid bankMohammed V airportRoyal Air Maroc (RAM)
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Ya Biladi
5 days ago
- Ya Biladi
Saham Bank launches Saham Paiements to boost electronic payments in Morocco
Saham Bank has unveiled Saham Paiements, a new subsidiary dedicated to providing cutting-edge electronic payment solutions. This initiative is a strategic response to the burgeoning demand for digital payment methods and the evolving needs of Moroccan consumers. The subsidiary is set to cater to local merchants, small businesses, and larger retail chains with multiple locations. It offers state-of-the-art payment terminals, including fixed, portable, and e-commerce devices, as well as mobile payment options leveraging smartphone NFC technology. The comprehensive service package includes installation, training, and ongoing technical support for merchants. «With Saham Paiements, our goal is straightforward: to transform electronic payment collection into a seamless, secure, and efficient experience for all merchants», declared Asmae Hajjami, General Director of Saham Bank. Mohamed El Morabit, General Director of Saham Paiements, emphasized the company's commitment to offering «robust technology, personalized service, and reliability» to facilitate merchants' digital transition. Beyond merely providing technology, the subsidiary aims to be a catalyst for digital transformation within Moroccan commerce. Saham Paiements is poised to drive the growth of electronic payments in a market projected to exceed 100 million transactions annually in proximity commerce.
Morocco World
25-07-2025
- Morocco World
Fleet Expansion Plan: Royal Air Maroc Receives 2 New Boeing 737 MAX 8
Rabat – Royal Air Maroc (RAM) received two new Boeing 737 MAX 8 aircraft on Thursday as part of the carrier's fleet expansion plan. In a report today, Moroccan news outlet Le360 quoted Royal Air Maroc's head of the Prospective, Strategy and Fleet Department, as emphasizing the importance of the new fleet batch for the company. 'This is a big day for us,' Fadwa Mahamma said, adding that the two aircraft mark a 'significant acceleration in the expansion of our fleet, fully aligned with our company's ambitions supported by the State.' She revealed that Royal Air Maroc has been receiving 'nearly one aircraft every two weeks, meaning that by the end of the year, around ten aircraft will join our fleet.' Mehdi El Yaalaoui, RAM's Director of Strategy and Innovation, echoed Mahamma's remarks, noting that these planes will allow the company to renew its fleet and to improve the onboard experience for its customers. El Yaaloui said the fleet will also reduce its carbon footprint by 15%, citing next-generation engines. 'Each new delivery symbolizes our collective commitment to achieving the goals of our development plan and to being ready for major events like the 2025 Africa Cup of Nations and the 2030 World Cup, two key moments for our country and continent,' he added. In June, RAM's CEO Hamid Addou expressed frustration over Boeing's delays in submitting ordered aircraft. 'You have to offer your customers what they're paying for. And in the economy… You have to offer the kind of service they're expecting. So we need to invest in the product, and we are already doing it,' Addou told CNN. 'One feels frustrated when you have 15 to 18 months of late deliveries,' Addou said, but acknowledged that all executives and airlines face the same and that promises have been made and steps have been taken for things to evolve in the 'right direction.' Tags: Royal Air MarocRoyal Air Maroc (RAM)
Morocco World
21-07-2025
- Morocco World
Royal Air Maroc, Al Barid Bank Launch Digital Payment Solution at Casablanca Airport
Marrakech – Royal Air Maroc (RAM) and Al Barid Bank have unveiled a pioneering digital service at Mohammed V International Airport in Casablanca. This innovative solution aims to enhance the passenger experience by combining technological advancement with personalized customer service. According to the joint statement, the partnership between RAM and Al Barid Bank has resulted in the development of 'Barid Payment Mobile,' an integrated mobile application that operates on tablets equipped with NFC payment terminals. This technology enables passengers to make contactless payments by simply approaching the terminal with their bank card or smartphone. According to the same source, this solution eliminates traditional payment terminals, offering a faster, smoother, and fully mobile experience, allowing customers to complete transactions directly on the agent's mobile terminal in a simple and secure manner. More than 24 specially trained agents will assist travelers throughout the airport, offering a range of additional services including 'Select Seat' for preferred seating, access to Business Lounges, Business Class upgrades subject to availability, and the exclusive 'Loft' service that combines Premium Lounge access with Fast Track privileges. The initiative will initially be implemented at Casablanca Airport, then gradually expanded to Paris Orly and eventually to other airports. Three dedicated counters have been strategically positioned in key areas of the passenger journey: check-in, transit, and boarding zones. Read also: Royal Air Maroc Expands Fleet with New Boeing 737 MAX 8 Deliveries 'This system reinforces our commitment to offering a smooth, personalized, and digital customer experience from the moment of arrival at the airport,' stated Hamid Addou, CEO of Royal Air Maroc. 'It is part of a global program to transform the customer experience, from the purchase of tickets through our new mobile application and website to the baggage delivery process,' he continued, adding that this program will span 12 months, with the ambition of elevating Casablanca to the status of a regional aviation hub of reference. Al Amine Nejjar, Chairman of Al Barid Bank's Management Board, voiced their pride in putting their digital payment expertise at the service of this pioneering initiative with Royal Air Maroc. 'This partnership illustrates our common desire to innovate to simplify the daily lives of citizens and travelers, by offering Barid Payment Mobile, a secure and cutting-edge soft POS solution,' he noted. This initiative marks a major step in the digitalization of air transport services, concludes the statement. It forms part of a broader transformation program conducted by Royal Air Maroc aimed at enhancing the customer experience at every stage of the journey, from booking to baggage delivery. Tags: Al barid bankMohammed V airportRoyal Air Maroc (RAM)
