A McDonald's Is Banning Dine-In Service For All Customers Under 21
The policy change comes after reports of multiple fights and other "disrespectful" behavior from young customers
Adults 21 and older will be allowed to dine in but have to ring a doorbell and show their IDA McDonald's in Virginia is setting an age restriction for customers.
The fast food location is establishing a new policy that guests under the age of 21 cannot dine inside (or even enter) the restaurant.
The Fairfax County McDonald's recently initiated the age limit after multiple fights among young people broke out in the dining area, NBC Washington reported. The home of the Big Mac is down the street from a high school.
The news segment showed a sign taped to the McDonald's door reading 'Safety Notice Effective Immediately,' outlining the new arrangement.
'Due to repeated incidents of student violence, this McDonald's location is temporarily closed for dine-in service to anyone under 21 years of age. This decision was made to protect our staff, our guests, and our community,' the notice read. 'Adults — we are still here to serve you! Please ring the doorbell and a team member will assist you.'
The note concluded by thanking customers for their 'understanding' while they work to keep the location 'safe and welcoming.'
McDonald's management told NBC that adults who dine in the restaurant might be asked to show their IDs.
'These kids are off the chain,' a customer outside the location told the camera crew, describing the 'disrespect' she has seen from young people at the establishment.
'It's a company, it should be a safe environment for families to enjoy their food,' another customer said.
The Fairfax County McDonald's Operator clarified in a statement to PEOPLE that all customers are still welcome to place orders via the Mobile App.
"We love being part of the Edison community and we value each and every customer. We've enhanced our Franconia Road McDonald's security measures in an effort to create a safer environment for our staff and customers," the statement said. "This policy was developed in partnership with local school officials with oversight from local law enforcement. This serves as a temporary fix as we work towards a long-term solution for all. We thank our community for its support, understanding and patience."
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Fellow chain restaurant Burger King found itself in hot water over allegedly misleading ads.
The fast food spot is being sued by 19 plaintiffs across 13 states, who claim Whoppers are 35% smaller than what's shown in ads.
On May 5, U.S. District Judge Roy K. Altman in Florida ruled that Burger King must face a 2022 lawsuit claiming it misled customers with ads that amplified the size of its burger beyond typical advertising exaggeration.
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