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Home Affairs extends office hours to help learners get IDs

Home Affairs extends office hours to help learners get IDs

As school holidays begin, the Department of Home Affairs has extended operating hours at all offices nationwide to help learners and other citizens apply for or collect their identification documents.
From 7 to 21 July, Home Affairs offices will close at 18:00 instead of the usual 16:00. The department says the additional two hours each weekday will benefit those who cannot visit during regular office hours.
'The department is extending operating hours to assist learners who wish to apply for and collect their IDs during the school holidays,' said the department in a statement.
Minister of Home Affairs, Dr Leon Schreiber, called on South Africans to use this opportunity.
'I would like to encourage all clients who have applied for their identification documents and have been waiting for three weeks or more to seize this opportunity by visiting their Home Affairs office to collect these critical documents at their convenience,' he said.
The department has introduced dedicated collection counters at larger branches that process Smart ID Cards and passports to ease congestion. These counters are available where office space allows.
The aim is to reduce waiting times and ensure clients, especially learners preparing for exams or job applications, receive their documents with minimal delay.
Clients can book an appointment for application or collection through the Branch Appointment Booking System (BABS), which is available on the department's website.
However, Home Affairs has also made provisions for those unable to schedule appointments.
'The department also allows clients who may not have an opportunity to book appointments to visit as walk-ins,' it stated.
Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1.
Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X and Bluesky for the latest news.
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Home affairs offices will be open until 6pm on weekdays until July 21. Department spokesperson Siya Qoza said the two-hour extension in operating hours is to assist people, including pupils, who want to apply for and collect their IDs during the school holidays. To reduce queues, appointments before visiting offices can be booked on the department's website. Home affairs has also introduced dedicated counters for collections in large offices that process smart ID Cards and passports, where space allows. People who have been waiting three weeks or more for their ID cards are encouraged to visit their home affairs offices to check if their cards are ready for collection. TimesLIVE

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As school holidays begin, the Department of Home Affairs has extended operating hours at all offices nationwide to help learners and other citizens apply for or collect their identification documents. From 7 to 21 July, Home Affairs offices will close at 18:00 instead of the usual 16:00. The department says the additional two hours each weekday will benefit those who cannot visit during regular office hours. 'The department is extending operating hours to assist learners who wish to apply for and collect their IDs during the school holidays,' said the department in a statement. Minister of Home Affairs, Dr Leon Schreiber, called on South Africans to use this opportunity. 'I would like to encourage all clients who have applied for their identification documents and have been waiting for three weeks or more to seize this opportunity by visiting their Home Affairs office to collect these critical documents at their convenience,' he said. The department has introduced dedicated collection counters at larger branches that process Smart ID Cards and passports to ease congestion. These counters are available where office space allows. The aim is to reduce waiting times and ensure clients, especially learners preparing for exams or job applications, receive their documents with minimal delay. Clients can book an appointment for application or collection through the Branch Appointment Booking System (BABS), which is available on the department's website. However, Home Affairs has also made provisions for those unable to schedule appointments. 'The department also allows clients who may not have an opportunity to book appointments to visit as walk-ins,' it stated. Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1. Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X and Bluesky for the latest news.

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