Latest news with #CelcomDigi
The Sun
2 days ago
- The Sun
Telecom tower theft disrupts services in Raub, three reports filed
KUANTAN: Police have opened investigations after three telecommunications companies reported thefts of critical components from transmission towers in Raub. U Mobile, Maxis, and CelcomDigi lodged separate police reports regarding missing slot cards, which are essential for processing internet data. Raub district police chief Supt Mohd Shahril Abdul Rahman confirmed the cases are being probed under Section 379 of the Penal Code for theft. 'The missing components disrupted services as they facilitate data transmission,' he said. Authorities urged the public to share any information by contacting the Raub district police operations room. Meanwhile, State Communications and Multimedia Committee chairman Fadzli Mohamad Kamal stated that CelcomDigi is restoring services by replacing damaged equipment. 'As of 5.30 pm, repairs were completed in Pekan Dong, Kampung Gesing, and several other locations,' he said in a Facebook update. The vandalism at a CelcomDigi tower in Dong initially disrupted connectivity in surrounding areas. MCMC investigations revealed the tower acts as a hub linking multiple transmission sites.
Malay Mail
3 days ago
- Malay Mail
Vandalism at CelcomDigi tower in Raub disrupts services across eight areas
KUANTAN, July 3 — A telecommunications tower owned by CelcomDigi in Dong, Raub has been reported damaged due to vandalism, disrupting services in the surrounding areas. State Communications and Multimedia, Youth, Sports and Non-Governmental Organisation Committee chairman Fadzli Mohamad Kamal said preliminary investigations by the Malaysian Communications and Multimedia Commission (MCMC) found the tower served as a 'collector' linking eight other transmission towers. The affected towers are located in Kampung Gesing, Sungai Ruan, Kampung Jelu, Bukit Pampong, Kampung Chendra Chinchin, Kampung Tanjung Putus, Kampung Temau and Kampung Gali Hilir. 'Due to this act of vandalism, many components were damaged and are no longer functional, requiring complete replacement depending on stock availability. 'As an interim measure, CelcomDigi is working to reactivate the damaged towers in stages,' he said in a Facebook post last night. Fadzli also urged the public to cooperate with authorities and promptly report any suspicious activity near telecommunication towers to help prevent similar incidents. — Bernama
New Straits Times
3 days ago
- New Straits Times
CelcomDigi tower in Raub vandalised, network disruption reported
KUANTAN: A telecommunications tower owned by CelcomDigi in Dong, Raub, has been reported damaged due to vandalism, disrupting services in the surrounding areas. State Communications and Multimedia, Youth, Sports and Non-Governmental Organisation Committee chairman Fadzli Mohamad Kamal said preliminary investigations by the Malaysian Communications and Multimedia Commission (MCMC) found the tower served as a 'collector' linking eight other transmission towers. The affected towers are located in Kampung Gesing, Sungai Ruan, Kampung Jelu, Bukit Pampong, Kampung Chendra Chinchin, Kampung Tanjung Putus, Kampung Temau, and Kampung Gali Hilir. "Due to this act of vandalism, many components were damaged and are no longer functional, requiring complete replacement depending on stock availability. "As an interim measure, CelcomDigi is working to reactivate the damaged towers in stages," he said in a Facebook post last night.
New Straits Times
4 days ago
- Business
- New Straits Times
CelcomDigi starts issuing LHDN-compliant e-invoices for customers
KUALA LUMPUR: CelcomDigi Bhd customers can now obtain e-invoices that comply with the Inland Revenue Board's (LHDN) requirements effective July 1. CelcomDigi said the implementation supports LHDN's initiative to digitalise tax administration and provides customers with a more efficient and transparent way to manage their transaction records. "The e-invoice is applicable only to transactions made directly with CelcomDigi, including purchases made via the CelcomDigi website or mobile apps. "For transactions conducted through dealers, resellers, or third-party platforms, customers should request e-invoices directly from the respective providers, if available," it added. Customers are required to complete a one-time registration at the CelcomDigi e-invoice Portal using their tax identification number, which can be obtained from the MyTax Portal. For postpaid customers, registration with a billing account number is necessary to receive monthly e-invoices automatically via email. For prepaid users, device purchases, or one-time transactions, customers must submit an e-invoice request through the portal by the third day of the month following the transaction. For example, an e-invoice for a transaction made on July 12 must be requested by Aug 3.
Daily Express
27-06-2025
- General
- Daily Express
Telco woes in Ulu Kimanis village
Published on: Friday, June 27, 2025 Published on: Fri, Jun 27, 2025 By: Sidney Skinner Text Size: Subscribers in this Ulu Kimanis village were unable to use their service almost two weeks recently. A Papar handphone user has expressed her displeasure about poor coverage in one part of the district, while a Penampang employee is hoping that more care will be taken to look after the telecommunications installations near her office. The former shared her frustrations about the service outage at her village in the Ulu Kimanis area. The office-worker, on the other hand, was perturbed by a phone pole which was leaning over at a 45 degree angle off a section of Jalan Penampang. Both individuals provided Hotline with the pertinent details regarding their grievances. This information was forwarded to CelcomDigi and Telekom Malaysia (TM) Bhd. A CelcomDigi spokesperson said a preliminary check was made of the installation in the vicinity of the subscriber's village shortly after the company was contacted by the media. 'Our technical team was immediately deployed to assess the network signal in the customer's area,' the spokesperson said. 'The issue was resolved on the spot and the signal coverage was subsequently restored.' She said its personnel later confirmed that subscriber's handphone service was functioning as it should. 'Nevertheless, we will continue to monitor the network quality in the area to ensure consistent coverage.' GANESH of Papar said he was unable to use his handphone to make calls or access the Internet in Kg Toboon Minansar for days at a time. He said this had been going on for 'the past fortnight'. 'I can receive messages via whatsapp. However, I have noticed that there is a substantial delay between when they are first sent to me and when they appear on my phone,' he said. 'A friend who lives in Penampang sent me a request around 8.10pm on a recent Friday night. Her message only registered in my whatsapp about 45 minutes later.' He said his telecommunications services only functioned like normal when he reached the nearest main road. 'I have to make a two to three-minute drive from my house just to be able to use my handphone, which I feel is a ridiculous inconvenience.' Ganesh said he shared his handphone woes with several of his neighbours. Those among them, who also used CelcomDigi, expressed similar frustrations about the poor coverage, according to him. 'It is especially disappointing that the company's lines should malfunction like this. I fear that I will not be able to call for help if there is an emergency at home.' Meanwhile, TM staff have been asked to make periodic checks of the condition of its assets in Penampang, including those on the vegre along the main road leading to Donggongon. The firm recently dealt with a problem involving a pole which was bending towards the compound for a commercial premises dealing in hardware, plumbing and heating equipment at Mile 6 Jalan Penampang. A TM spokesman said the relevant section was alerted to what was happening in this part of the district. 'Our technicians confirmed that the pole was no longer upright a few days later,' he said. 'They set about repositioning the structure on the spot. A stay-wire was put in place to provide the pole with additional support.' He said the team also attended to any low-hanging cables in the area. 'We wanted to ensure that these lines did not droop down over the road shoulder or parking area for the commercial building in question.' EVAN, who works at the Penampang company, said his employers were worried about the potential property damage which they could incur if the pole were to fall. 'Several of our customers have already remarked that the pole seems to be edging closer and closer towards our compound,' he said. 'When the pole topples, there will be less space for the staff and shoppers to park their vehicles, let alone for us to store our bigger items.' * Follow us on our official WhatsApp channel and Telegram for breaking news alerts and key updates! * Do you have access to the Daily Express e-paper and online exclusive news? Check out subscription plans available. Stay up-to-date by following Daily Express's Telegram channel. Daily Express Malaysia
