Latest news with #PrimaryCourt
Muscat Daily
15-06-2025
- Business
- Muscat Daily
Vehicle repair shop fined RO1,000 for violating consumer law
Muscat – The Primary Court in the wilayat of Barka has issued a judicial ruling against a vehicle repair establishment for violating the Consumer Protection Law, sentencing two employees to a total fine of RO1,000. According to the Consumer Protection Authority (CPA), the ruling stems from a complaint filed by a consumer who contracted the establishment to repair his vehicle for RO40, with an agreement that the work would be completed within four days. However, the establishment failed to meet the agreed timeframe and continued to delay the repair, prompting the consumer to escalate the matter to the CPA. Following standard legal procedures, the authority referred the case to the Public Prosecution, which launched an investigation and subsequently forwarded the case to the court. The court found the two employees guilty and imposed a fine of RO500 on each, in addition to requiring them to cover the costs of the criminal proceedings. The civil aspect of the complaint has been referred to the competent court for further adjudication. The CPA reaffirmed its commitment to protecting consumer rights and urged all businesses to comply fully with the provisions of Royal Decree No. 66/2014 and its executive regulations. It warned that legal action will be taken against any party found in breach of consumer protection law.
Muscat Daily
11-06-2025
- Business
- Muscat Daily
Firm fined RO2,200 for failing to provide services: CPA
Muscat – The Primary Court in the wilayat of Barka has ruled against a commercial establishment, convicting two of its representatives for violating the Consumer Protection Law. The court imposed a fine of RO2,200 and ordered a refund of RO470 to a consumer. The case followed a complaint by a customer who had purchased a refrigerator for RO470 and later discovered it was defective, failing to cool properly. Despite repeated attempts to contact the establishment for inspection or replacement, the consumer received no response. The Consumer Protection Authority (CPA) intervened and referred the matter to the Public Prosecution, which forwarded it to the court. After reviewing the case, the court found the two representatives guilty of failing to provide the service properly and of issuing an invoice not written in Arabic, both violations of the Consumer Protection Law issued under Royal Decree No 66/2014. Each representative was fined RO600 for the first offence and RO500 for the second. The court ruled that the fines would be suspended if the consumer was refunded within one month. The defendants were also ordered to pay legal expenses. In civil terms, the contract between the parties was rescinded, and the court ordered the defendants to return the full purchase amount of RO470. The CPA reaffirmed its ongoing commitment to protecting consumer rights and urged all businesses to comply with relevant laws and regulations.
Muscat Daily
03-06-2025
- Muscat Daily
Nakhal court jails expat business owner over failure to fulfil contract
Nakhal – The Primary Court in Nakhal has sentenced the owner of a commercial establishment to one year in prison and ordered his deportation after convicting him of failing to fulfil a furniture installation contract. The case began when the Consumer Protection Department in Barka received a complaint from a customer who had contracted the establishment to customise and instal sofas for his home. The agreed cost was RO600, with a completion deadline of three months. However, the establishment failed to deliver the items within the stipulated period, despite repeated assurances. With no resolution in sight, the consumer escalated the matter to authorities. After attempts to reach an amicable settlement failed, the case was referred to the Public Prosecution, which launched an investigation and forwarded it to the court. During the trial, the court found the defendant guilty of a commercial misdemeanour and handed down a one-year jail sentence. It also ordered the deportation of the business owner following the completion of the prison term. Additionally, the court directed the defendant to pay RO500 in civil compensation to the complainant. The Consumer Protection Authority has reiterated its commitment to safeguarding consumer rights and taking strict legal action against violators of the law.
Muscat Daily
29-05-2025
- Business
- Muscat Daily
Oman court fines furniture business RO 1,000 for Consumer Law violations
Muscat – The Primary Court in Barka has fined a furniture sales and customization business RO1,000 for breaching Oman's Consumer Protection Law under Royal Decree No. (66/2014) and its executive regulations. The case began when a customer filed a complaint with the Consumer Protection Department in Barka after the business failed to deliver five customised bedframes on time. The customer had paid an advance of RO 450 towards a total contract value of RO 870, with an agreement that the products would be ready within three weeks. Despite repeated delays, the establishment did not meet the deadline, prompting the consumer to escalate the matter. After efforts to resolve the dispute amicably failed, the case was handed to the Public Prosecution, which referred it to the court. The court convicted the business representatives of two offences: failing to provide the agreed service properly and not issuing a clear invoice in Arabic as proof of the transaction. Each representative was fined RO 500 for the first offence and RO 400 for the second. The penalties were merged, with the higher fine enforced, and the defendants were ordered to bear legal costs. The Consumer Protection Authority reiterated the importance of compliance with consumer laws and regulations. It said it would take legal action against violators to protect consumer rights and maintain the integrity of commercial transactions.
Muscat Daily
14-05-2025
- Automotive
- Muscat Daily
Nakhal court slaps RO3,000 fine on car dealer for contract breach
Muscat – The Primary Court in Nakhal has fined a commercial establishment RO3,000 and terminated a vehicle purchase contract following a consumer complaint over a delayed and defective car delivery. In a complaint filed by a woman with the Consumer Protection Department in Barka, she stated that she purchased a 2022 model year used vehicle from a dealer for RO14,450 with delivery scheduled for January 25, 2025. However, the dealer not only failed to deliver the vehicle on time but supplied a different model with multiple defects despite the delay. Following the complaint, the matter was referred to the Public Prosecution and then to the court, which found three defendants guilty of two misdemeanours – failing to provide the agreed service and failing to disclose the vehicle's condition in the contract or invoice. Each defendant was fined RO500 for each offence, resulting in a total fine of RO3,000. The court also ordered the dealer to refund the full amount paid by the consumer (RO14,450), compensate the customer an additional RO500 and cover all legal expenses. Consumer Protection Authority reaffirmed its commitment to protecting consumer rights and warned that it would continue to take strict legal action against violators. It also urged all commercial establishments to adhere to applicable laws and regulations to avoid similar legal action.
